Following locked threads about de3815tyke

Re: Is there a way to display BIOS fine on SDTV

Environment: NUC6i7KYK "Skull Canyon", BIOS v 42, Win10 Pro x64, current with Windows Update, all current drivers from intel.com as of Friday. No devices, TB or otherwise, connected to TB port.

Desciption: Intel "Thunderbolt-3-Firmware-Update-Tool.zip" updater says "No active Thunderbolt controller found in the system or Thunderbolt software is not present in the system" when run. The Thunderbolt Settings Device Connection Details also shows no Thunderbolt controller box. Device Manager Show Hidden Devices also doesn't seem to show a TB controller. I have confirmed that Thunderbolt is enabled in the BIOS Devices->Onboard Devices->Thunderbolt Controller setting.

I don't (yet?) have any Thunderbolt device. Is there no way to see/set/update Thunderbolt firmware without a Thunderbolt device present and connected?!? My Skylake Dell XPS13 has no such restrictions and can update without TB device(s) present and shows controller details in the Thunderbolt Settings Device Connection Details box, and the TB controller cn be seen in Device Manager Show Hidden Devices.

Hello,

unfortunatly my D34010WKY will not start anymore. I used my NUC for more than two years to play files from my NAS on an openELEC mediacenter OS. A few days ago I tried to start the NUC like everytime with my logitech harmony remote. But nothing happens. The green LED is on but if I try to press the power button nothing happens. No blue light, no spinning fan, nothing....

- I have tried to unplug everything installed > SSD, memory, wireless card
- in addition I have tried to unplug the bios battery and the bios security pin connector for a day

No hardware or software changes where done beforhand

I hope someone has an idea of what to do.

Thanks

Dennis L.

Hi everyone,

I'm unable to enter my nuc's bios settings screen with F2. yhe nuc is connected to a phillips LED TV (native resolution 1920x1080) on HDMI. the BIOS revision is 54. does anybody else also encountered this problem?

Its all

What are the boot time on the Intel® NUC DE3815TYBE, booted from the eMMc and booted from SSD?

Hello,

3 months ago I purchased 3 Intel® NUC Kit NUC5i5RYK's for my small business and installed windows 7 on them. I have concerns about daily errors found in Event Viewer, here are screenshots https://drive.google.com/open?id=0B6qjwL9857-NRXpVcGhnck5aWkh5eWtjRXhuQWpJNk5WLTVr , https://drive.google.com/open?id=0B6qjwL9857-NQUJvc2FzRUJMUjR2QVpoQVFxdzlnY2w1VW1Z .

I would like to resolve them with your help thank you.

When I sleep and resume, my windows on a single monitor are repositioned, not maximised.

When I sleep and resume with two monitors, all windows are repositioned on the primary monitor.

The primary monitor is connected by DP - Viewsonic VS16024 3840 x 2160

The secondary monitor is connected by HDMI - a crappy old generic LCD 1280 x 1024

There is no problem when hibernating instead of sleeping.

There was no problem with this configuration on an earlier W10 laptop.

Skull Canyon. Latest stable W10. Latest BIOS.

Thanks for any suggestions,         Mark.

Hello,

I own a 6i5 and have windows 7 installed. Since the very beginning I own the machine I noticed that running windows in full screen slows down the machine quite a lot and also heats the machine because the fan is speeding up to max.

The biggest issue is Chrome but the slowdown can even be noticed with a normal explorer window when having it close to 4K size and trying to drag it around.

I have 16gig RAM so that should not be the issue. Anybody experiences the same issue?

Best regards

Lorenz

I work with several NUCi3RYH's. I was using one of them to build a master Window 10 image using audit mode/sysprep. I have 2 USB flash drives and an external USB hard drive that I use in this setup. One flash drive is the Windows 10 installation media, the other flash drive is bootable media for the disk imaging software I use, and the external hard drive is where I store the images. My NUCs boot in UEFI mode. Last night while attempting to reinstall Windows I noticed that the my Windows install flash drive was being detected as the imaging flash drive. The Windows install drive normally shows up in the boot menu as "Lexar USB Flash Drive 8.07". But this time it showed up as "JetFlashTranscend 8GB 8.07" which is my imaging flash drive. No other USB devices were connected except my Windows install drive (Lexar) and my Logitech wireless keyboard/mouse dongle. If I try to boot from it anyway the screen flashes black for a split second like it fails to boot and then comes right back to the boot menu.

It might seem like it is a problem with the Lexar flash drive but I can take it to my other NUC's or other computers and it is detected with the correct ID and boots as expected. Even more strange is that if I boot with both flash drives connected the Transcend will appear as normal but the Lexar will then be detected as my WD Passport which is the external HDD that I use to store my images. If I try booting with all three drives connected then The WD Passport shows in the menu and two instances of the Transcend show up as well. One of them will boot with the imaging software, the other one (clearly the misidentified Lexar) will cause the screen to flicker and come back to the menu. If I boot in legacy mode the drive will show up with the right label but it can't boot because the drive is setup only for booting in UEFI mode. If I boot in mixed mode the drive will be listed twice, one in legacy mode with the correct lablel and one as UEFI with the incorrect Transcend label. If I boot into Windows all devices are detected properly. This issue occurs regardless of which USB port I connect the drive to. This issue seems isolated to UEFI mode on this particular NUC.

I have tried restoring to the BIOS to factory defaults and I have updated the BIOS to the latest version (0361). Nothing changes. Previously it was running BIOS version 0356 when the trouble started.

Can anyone help me figure out what is going on here?

Why does my USB attached BluRay drive stay ON when my NUC6i7KYK is in sleep mode?  I'm running Windows 10 latest and greatest version.

I have it plugged into one of the rear USB ports on my NUC.

Drive is the Pioneer BD-RW BDR-XD05 version.

//Brew

I have successfully hooked up my NUC Skull Canyon to a pair of daisy-chained Apple Thunderbolt Displays. However, the video is not working on the second monitor. Everything else seems to work just fine (USB, attaching another Thunderbolt device, etc). Is there some configuration I'm missing, is this a known issue with daisy-chained displays? The monitor is recognized in the Thunderbolt manager as well.

Hello all,

I am not able install chipset driver 10.1.1.38 the latest available for Windows 7. The install is failing with 1603 error. Upon further looking into the MSI log I spotted the below log which spells out the trouble. Do any of you know how to rectify this problem?

FYI: I am trying to install using SetupChipset.exe from the chipset package. I was also looking into a way that I could extract the msi file, but was not able to.

Is this a problem with WIX packaging or the custom action code? Appreciate your help.

Thanks,

Raj

MSI (s) (E0:B4) [17:58:21:762]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI53B5.tmp, Entrypoint: InstallDrivers

SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSI53B5.tmp-\

SFXCA: Binding to CLR version v4.0.30319

Calling custom action ChipsetWiX.CustomAction!Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers

12/2/2016 5:58:21 PM  ** InstallDrivers **  ----------> Action Begin

12/2/2016 5:58:21 PM  ** InstallDrivers **  Installing driver to device: 'PCI\VEN_8086&DEV_9D14' 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}\Drivers\SunrisePoint-LP\SunrisePoint-LPSystem.inf'

12/2/2016 5:58:21 PM  ** InstallDrivers **  UpdateDriverForPlugAndPlayDevices return code: 0x00000002 The system cannot find the file specified

12/2/2016 5:58:21 PM  ** InstallDrivers **  Exception occurred: System.Exception

12/2/2016 5:58:21 PM  ** InstallDrivers **             Message: An error occurred when calling DriverPackageInstall.

12/2/2016 5:58:21 PM  ** InstallDrivers **         Stack Trace:    at Intel.Tools.DeviceManager.Driver.CheckReturnCode_UpdateDriverForPlugAndPlayDevices(Int32 returnCode)

12/2/2016 5:58:21 PM  ** InstallDrivers **         Stack Trace:    at Intel.Tools.DeviceManager.Driver.Install(String hwID, String infFile, Boolean& needsReboot, String& driverStorePath)

12/2/2016 5:58:21 PM  ** InstallDrivers **         Stack Trace:    at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)

12/2/2016 5:58:21 PM  ** InstallDrivers **  -Exception occurred: System.ComponentModel.Win32Exception

12/2/2016 5:58:21 PM  ** InstallDrivers **  -           Message: 0x00000002 The system cannot find the file specified

12/2/2016 5:58:21 PM  ** InstallDrivers **  Installing driver to device: 'PCI\VEN_8086&DEV_9D21' 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}\Drivers\SunrisePoint-LP\SunrisePoint-LPSystem.inf'

12/2/2016 5:58:21 PM  ** InstallDrivers **  UpdateDriverForPlugAndPlayDevices return code: 0x00000002 The system cannot find the file specified

12/2/2016 5:58:21 PM  ** InstallDrivers **  Exception occurred: System.Exception

12/2/2016 5:58:21 PM  ** InstallDrivers **             Message: An error occurred when calling DriverPackageInstall.

12/2/2016 5:58:21 PM  ** InstallDrivers **         Stack Trace:    at Intel.Tools.DeviceManager.Driver.CheckReturnCode_UpdateDriverForPlugAndPlayDevices(Int32 returnCode)

12/2/2016 5:58:21 PM  ** InstallDrivers **         Stack Trace:    at Intel.Tools.DeviceManager.Driver.Install(String hwID, String infFile, Boolean& needsReboot, String& driverStorePath)

12/2/2016 5:58:21 PM  ** InstallDrivers **         Stack Trace:    at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)

12/2/2016 5:58:21 PM  ** InstallDrivers **  -Exception occurred: System.ComponentModel.Win32Exception

12/2/2016 5:58:21 PM  ** InstallDrivers **  -           Message: 0x00000002 The system cannot find the file specified

12/2/2016 5:58:21 PM  ** InstallDrivers **  Installing driver to device: 'PCI\VEN_8086&DEV_9D23' 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}\Drivers\SunrisePoint-LP\SunrisePoint-LPSystem.inf'

12/2/2016 5:58:21 PM  ** InstallDrivers **  UpdateDriverForPlugAndPlayDevices return code: 0x00000002 The system cannot find the file specified

12/2/2016 5:58:21 PM  ** InstallDrivers **  Exception occurred: System.Exception

12/2/2016 5:58:21 PM  ** InstallDrivers **             Message: An error occurred when calling DriverPackageInstall.

12/2/2016 5:58:21 PM  ** InstallDrivers **         Stack Trace:    at Intel.Tools.DeviceManager.Driver.CheckReturnCode_UpdateDriverForPlugAndPlayDevices(Int32 returnCode)

12/2/2016 5:58:21 PM  ** InstallDrivers **         Stack Trace:    at Intel.Tools.DeviceManager.Driver.Install(String hwID, String infFile, Boolean& needsReboot, String& driverStorePath)

12/2/2016 5:58:21 PM  ** InstallDrivers **         Stack Trace:    at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)

12/2/2016 5:58:21 PM  ** InstallDrivers **  -Exception occurred: System.ComponentModel.Win32Exception

12/2/2016 5:58:21 PM  ** InstallDrivers **  -           Message: 0x00000002 The system cannot find the file specified

12/2/2016 5:58:21 PM  ** InstallDrivers **  Installing driver to device: 'PCI\VEN_8086&DEV_9D48' 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}\Drivers\SunrisePoint-LP\SunrisePoint-LPSystem.inf'

12/2/2016 5:58:21 PM  ** InstallDrivers **  UpdateDriverForPlugAndPlayDevices return code: 0x00000002 The system cannot find the file specified

12/2/2016 5:58:21 PM  ** InstallDrivers **  Exception occurred: System.Exception

12/2/2016 5:58:21 PM  ** InstallDrivers **             Message: An error occurred when calling DriverPackageInstall.

12/2/2016 5:58:21 PM  ** InstallDrivers **         Stack Trace:    at Intel.Tools.DeviceManager.Driver.CheckReturnCode_UpdateDriverForPlugAndPlayDevices(Int32 returnCode)

12/2/2016 5:58:21 PM  ** InstallDrivers **         Stack Trace:    at Intel.Tools.DeviceManager.Driver.Install(String hwID, String infFile, Boolean& needsReboot, String& driverStorePath)

12/2/2016 5:58:21 PM  ** InstallDrivers **         Stack Trace:    at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)

12/2/2016 5:58:21 PM  ** InstallDrivers **  -Exception occurred: System.ComponentModel.Win32Exception

12/2/2016 5:58:21 PM  ** InstallDrivers **  -           Message: 0x00000002 The system cannot find the file specified

12/2/2016 5:58:21 PM  ** InstallDrivers **  Installing driver to device: 'PCI\VEN_8086&DEV_9D27' 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}\Drivers\SunrisePoint-LP\SunrisePoint-LPSystemLPSS.inf'

12/2/2016 5:58:21 PM  ** InstallDrivers **  UpdateDriverForPlugAndPlayDevices return code: 0x00000002 The system cannot find the file specified

12/2/2016 5:58:21 PM  ** InstallDrivers **  Exception occurred: System.Exception

12/2/2016 5:58:21 PM  ** InstallDrivers **             Message: An error occurred when calling DriverPackageInstall.

12/2/2016 5:58:21 PM  ** InstallDrivers **         Stack Trace:    at Intel.Tools.DeviceManager.Driver.CheckReturnCode_UpdateDriverForPlugAndPlayDevices(Int32 returnCode)

12/2/2016 5:58:21 PM  ** InstallDrivers **         Stack Trace:    at Intel.Tools.DeviceManager.Driver.Install(String hwID, String infFile, Boolean& needsReboot, String& driverStorePath)

12/2/2016 5:58:21 PM  ** InstallDrivers **         Stack Trace:    at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)

12/2/2016 5:58:21 PM  ** InstallDrivers **  -Exception occurred: System.ComponentModel.Win32Exception

12/2/2016 5:58:21 PM  ** InstallDrivers **  -           Message: 0x00000002 The system cannot find the file specified

12/2/2016 5:58:21 PM  ** InstallDrivers **  Installing driver to device: 'ACPI\INT344B' 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}\Drivers\SunrisePoint-LP\SunrisePoint-LPSystemLPSS.inf'

12/2/2016 5:58:21 PM  ** InstallDrivers **  UpdateDriverForPlugAndPlayDevices return code: 0x00000002 The system cannot find the file specified

12/2/2016 5:58:21 PM  ** InstallDrivers **  Exception occurred: System.Exception

12/2/2016 5:58:22 PM  ** InstallDrivers **             Message: An error occurred when calling DriverPackageInstall.

12/2/2016 5:58:22 PM  ** InstallDrivers **         Stack Trace:    at Intel.Tools.DeviceManager.Driver.CheckReturnCode_UpdateDriverForPlugAndPlayDevices(Int32 returnCode)

12/2/2016 5:58:22 PM  ** InstallDrivers **         Stack Trace:    at Intel.Tools.DeviceManager.Driver.Install(String hwID, String infFile, Boolean& needsReboot, String& driverStorePath)

12/2/2016 5:58:22 PM  ** InstallDrivers **         Stack Trace:    at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)

12/2/2016 5:58:22 PM  ** InstallDrivers **  -Exception occurred: System.ComponentModel.Win32Exception

12/2/2016 5:58:22 PM  ** InstallDrivers **  -           Message: 0x00000002 The system cannot find the file specified

12/2/2016 5:58:22 PM  ** InstallDrivers **  Installing driver to device: 'PCI\VEN_8086&DEV_9D31' 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}\Drivers\SunrisePoint-LP\SunrisePoint-LPSystemThermal.inf'

12/2/2016 5:58:22 PM  ** InstallDrivers **  UpdateDriverForPlugAndPlayDevices return code: 0x00000002 The system cannot find the file specified

12/2/2016 5:58:22 PM  ** InstallDrivers **  Exception occurred: System.Exception

12/2/2016 5:58:22 PM  ** InstallDrivers **             Message: An error occurred when calling DriverPackageInstall.

12/2/2016 5:58:22 PM  ** InstallDrivers **         Stack Trace:    at Intel.Tools.DeviceManager.Driver.CheckReturnCode_UpdateDriverForPlugAndPlayDevices(Int32 returnCode)

12/2/2016 5:58:22 PM  ** InstallDrivers **         Stack Trace:    at Intel.Tools.DeviceManager.Driver.Install(String hwID, String infFile, Boolean& needsReboot, String& driverStorePath)

12/2/2016 5:58:22 PM  ** InstallDrivers **         Stack Trace:    at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)

12/2/2016 5:58:22 PM  ** InstallDrivers **  -Exception occurred: System.ComponentModel.Win32Exception

12/2/2016 5:58:22 PM  ** InstallDrivers **  -           Message: 0x00000002 The system cannot find the file specified

12/2/2016 5:58:22 PM  ** InstallDrivers **  Deleting directory recursively: C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}

12/2/2016 5:58:22 PM  ** InstallDrivers **  Exception occurred: System.IO.DirectoryNotFoundException

12/2/2016 5:58:22 PM  ** InstallDrivers **             Message: Could not find a part of the path 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}'.

12/2/2016 5:58:22 PM  ** InstallDrivers **         Stack Trace:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

12/2/2016 5:58:22 PM  ** InstallDrivers **         Stack Trace:    at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)

12/2/2016 5:58:22 PM  ** InstallDrivers **         Stack Trace:    at Intel.Deployment.ChipsetWiX.CustomActions.DeleteTemporaryFolder(Session session)

12/2/2016 5:58:22 PM  ** InstallDrivers **         Stack Trace:    at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)

12/2/2016 5:58:22 PM  ** InstallDrivers **  ----------> Action Fail

CustomAction InstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

MSI (s) (E0:64) [17:58:22:017]: User policy value 'DisableRollback' is 0

MSI (s) (E0:64) [17:58:22:017]: Machine policy value 'DisableRollback' is 0

Action ended 17:58:22: InstallFinalize. Return value 3.

Hello,

I am revisiting this thread, with limited technical knowledge or ability to test much myself, however,  toward building a case with Intel for a handful of enterprise customers needing the ability to push their custom Windows 7 Pro 64 Bit Image to the NUC6i5SYH using Server 2012R2 with WDS + MDT.  They are encountering similar issues to those that have been brought up in the community in the past.  The resolution that a few had was fairly unclear so I wanted a well documented case to get Intel to find a resolution as quickly as possible.

Does anyone have more current insight toward a resolution regarding the rollout stopping, possibly due to lost USB functionality?

Thanks in advance for any help!@

I'm using my Skull Canyon as an HTPC.  I replaced an older NUC5i5MYHE that had the HD5500 graphics.  With the new skull canyon and its iris pro 580, I've seemed to have gone backwards in the ability to tune the graphics properties.  I used to have the ability to adjust color controls for all three RGB channels; brightness, contrast, and gamma.  Now, just brightness and Contrast.  NO GAMMA.

I need to be able to tune the gamma settings to get the best output possible, but the latest drivers (including beta) no longer have granular controls over the color settings, even in the advanced panels!

After I turn it on, the LED only turns on for 1 second and then off and the fan is turn on all the time. But no image at all in HDMI.  I tried to reload the BIOS but on response at all, even I set the jumper to load it. The USB just don't have power at all. Is anyone know why?

My D54250WYK is connected through HDMI to a Bose LS130 Cinemate. The problem is that when I switch away from the NUC input to another input (say CABLE) and then back, the NUC no longer displays anything. It is like the video is turned off.  The Bose unit shows "No Signal" in its frontal display. On the Bose, I have disabled HDMI-CEC.  The only way for me to get the video back (other than a reboot), is to unplug the HDMI cable and then plug it back in. Then my video/audio works again.

This happens only with the NUC device. Other HDMI devices all work fine when switching away and back.

I have all the latest Intel drivers for the NUC. I looked at all the BIOS settings and driver settings and cannot find any option which would cause the video adapter to stop sending the HDMI signal.

Does anyone have any ideas ?

I noticed all games show half fps if my nuc gone to sleep any time before I play.

To replicate theproblem

1. run Heroes of the Storm at low settings after fresh boot: ~60fps

2. close game and let nuc go to sleep

3. wake up and run Heroes of the Storm: ~30fps

4. reboot

5. run Heroes of the Storm at low settings after fresh boot: ~60fps

my settings:

NUC6i5SYH Bios 0055

2560x1440, low settings

Intel® Graphics Driver [15.45] Version: 15.45.10.4542

What are the boot time on the Intel® NUC DE3815TYBE, booted from the eMMc and booted from SSD?

When I sleep and resume, my windows on a single monitor are repositioned, not maximised.

When I sleep and resume with two monitors, all windows are repositioned on the primary monitor.

The primary monitor is connected by DP - Viewsonic VS16024 3840 x 2160

The secondary monitor is connected by HDMI - a crappy old generic LCD 1280 x 1024

There is no problem when hibernating instead of sleeping.

There was no problem with this configuration on an earlier W10 laptop.

Skull Canyon. Latest stable W10. Latest BIOS. Problem has existed since new - June 2016 - but it's now driving me insane.

Thanks for any suggestions,         Mark.