Hello guys

a few days ago I bought my first NUC ( NUC7i3BNH ) and everything works great but only 1 thing is strange.

In my use case I have a plex server running on win10 and when no plex client is connected to the plex server through my network, he will change to sleep mode (theoretically) but when no display is attached via HDMI the sleep mode seems to have no effect. I tried to set the NUC in sleep mode by hand via rdp connection (selected the sleep mode in shutdown settings - not working).

Strange thing is

When I connect the NUC to my tv and make the same settings via connected keyboard, the NUC is moved to sleep mode (blinking blue power led) and hes waking up again when I use the keyboard (wake on via lan is also working)

Does this behavior mean that a HDMI connected display is forced to have so the sleep mode works correctly? or do I have to change some major settings in UEFI setup or in windows?

thanks for help

Hello.

I'm a new proud owner of a nuc7i3bnh.

Bios version 86A (49).

Windows 10 home 64bit.

I will be using the nuc as a media device connected to my tv (lg webos 2014).

When I turn on my tv I want the nuc to start (works fine as specified in nuc bios).

When I turn off my tv I want the nuc to shutdown (does not work, see below).

HDMI cec signals are working great using the lg tv remote. I have a pulse eight adapter inside the nuc. Navigating the windows 10 kodi app works as expected.

This is what happens when I turn my tv off:

Everything is running fine, tv on and nuc also.

I press the tv remote red button.

Tv turns off.

Nuc stays on.

I then start tv again to see what happened by pressing tv remote red button.

Tv turns on.

When I see the windows desktop it only takes a few seconds then the computer automatically shuts down.

It's as if the "shutdown" windows signal is not sent the first time due to timing.

The reason I say this is because if i instead set Kodi to sleep instead of shutdown (when tv turns off) it actually does sleep. But funny enough when I turn the tv back on windows still shuts down.

There are hdmi cec settings in the bios (set to turn on nuc when tv starts, other settings are turned off).

There are hdmi cec settings in kodi (what to do when tv is turned off, set to shutdown windows/pc).

And finally my lg tv has hdmi cec settings (SimpLink, auto-sync power is on).

If I disable the auto-sync power feature of SimpLink the nuc stays on, doesn't sleep or power down.

Due to a lot of cec settings involved perhaps there is a conflict. Hope you guys have some ideas.

Thanks for reading.

Best regards,

Eriksson

Hi all,

We are aware of this issue and a bug was opened a couple weeks ago.  The developers/engineers are working on finding a solution and I will post any updates and/or solutions here.

Thank you for your patience.

Hi,

I made an installation with three video-wall displays and Intel NUC-machine.

The Intel Graphics finds the monitors and an extended display can be used with all of them.

As the installation topology is 1x3 (ie. wanted resolution is 1920x3240px) collage mode is needed.

When entering the collage -mode settings, the Intel Graphics finds only 2 displays at the time.

How can I use all of the three displays in collage mode?

As per the Dell's link below, it is said the third (last) monitor needs to be set to DP1.1.

Can anyone confirm this?

*EDIT* We tried this (last screen in DP1.1 and that didn't work either.

Machine:

INTEL NUC BOXNUC7i7BNH Core i7-7567U

With Windows 10 HP

Displays:

Display connection via Targus USB-C - Display Port -adapter.

Found this: How to Configure U2415 Monitor Daisy Chaining on Intel HD Graphics | Dell Suomi

Hello everyone,

I come back here, now to try to solve a problem found in my NUC.

I have a standard MCE remote control with a USB extender that works perfect with a Zotac Nano minipc, but I can not get it to work with NUC, using or not the extender.

I would like guidance on how to enable the feature.

I'm using BIOS 057. Will it be necessary to install some program in Windows 10 so that the remote control is activated?

Thank you.

In a nutshell, the only issue I have with the NUC system is, the CPU fan would left turned on after ESXi shutdown while the NUC power button would be turned off. To turn the system back on with the power button, I would need to first pressing the power button for 5 seconds or so until the fan is turned off (the system is then forcefully powered off), only then I can turn the system back on again by pressing the power button normally. This annoys me as if I forgot to force the units to go down completely, I'd find the units are warm in the next morning and I don't have air conditioning running all the time. I had done a bit of research and did try a few things and unfortunately I had not found a solution to this, yet. I have two NUC units with the same parts and EXSi, both have the same experience.

Would appreciate your advise on what I should try.

And as much as I'd like to get some support regarding the above subject, I'd like share on this thread my experience of running ESXi 6.5 on the NUC units.

Hardware and firmware

Important hardware and firmware remarks

• For those planning to run ESXi 6.5 or similar, and for those planning to run Linux operating system on the NUC with Intel SSD 600P, I highly recommend that the SSD is updated with firmware version 121C (or better if available)
• There were issues reported running Linux on the Intel SSD 600P, at the time I'm writing this only Microsoft Windows versions listed on the 600P product page are 'officially' supported
• Having said, I had see reports on this forum and others that firmware version 121C works good for certain Linux flavors, and for me, ESXi - see also important notes on the NVMe driver for ESXi

BIOS configuration - configured according to article here by William Lam and article here by Erik Bussink - in summary, I have the following BIOS settings. I'm listing them for reference, not that I know what each of the settings meant

VMware ESXi

• Installed on the USB boot drive
• Updated to ESXi 6.5.0 Update 01 Build 5969303 here
• Two data store on each NUC, each data store fully occupy each 600P

Very important remarks

• Replace the stock NVMe driver that came with ESXi with the one built specifically for Intel SSD here
  • After the update, it showed intel-nvme instead of nvme as the driver for the storage adapter
  • You'll see on the driver page that the model 600P isn't listed, but the driver worked well for me so far
• I did the driver update after I had applied the ESXi 6.5.0 Update 01
• And prior to that, I had both of the 600P low-level formatted with HDAT2 (by verify/write/verify), the tool is listed here here

The catch was, without the intel-nvme adapter driver, I had painful experience working on the ESXi platform with the NUC system - obviously the system or its parts are not ESXi HCL listed

• Copying virtual machine folders from one ESXi data store to another ESXi data store that was created on another 600P on the same NUC would usually fail before 20% completion
  • ESXi would lose connectivity to the data store that it was writing after the error
  • I had to reboot to recover from the situation
• Or, similarly, copying virtual machine folders to/from the same data store would also result in similar experience
• Or, deploying virtual machines with thick disk mode (-diskmode eagerZeroedThick) with the VMware ovftool would also result in similar experience
  • Having said that, I didn't get any issue deploying virtual machines with thin disk mode

Post updating ESXi with the intel-nvme driver, I had tested the system to PASS the above test cases which failed 100% previously

Edits: there are 3 items attached to each NUC units

• The DC power plug
• The USB boot drive
• Cat5e network cable

No other items are connected other than the items above. Specifically I don't have any type of displays attached to the units.

Message was edited by: scene (added items attached to the NUC units)

Hey out there,

does anyone has informations about if its possible running the skull canyon safely over time with an 24V power supply instead of the original 19V?

Thanks,

JamesT

HI,

I'm running a new Skull Canyon device along with a new LG 5K (27MD5KA-B) thunderbolt monitor. It's a pretty plain install of Windows 10 pro, the intel utility to download all the latest drivers, and steam to play some games.

If I want to play full screen 3D games with the LG monitor, I get a black screen. Anything 3d - Wolfenstein, HL2, TF2, etc. Anything else is fine.

If I attempt to play them with a standard HDMI monitor, the games work fine.

I've completed a full wipe and install just to cover that area. The thunderbolt firmware has been updated to the latest, and the utility is installed to 'authorise' the monitor.

I'm attaching the output of the SSU.

Any help to resolve this would be greatly appreciated!

I immediately updated the bios when I got my NUC, then installed UBUNTU on it.  It worked well and issuing the shutdown command powered the NUC down just fine.  I decided to wipe the drive and install Windows 10 on it. All the device drivers, chipset drivers, etc installed just fine. Then I went to restart the NUC from Windows.  It hung up with the power light still on and there was no video output on the screen.  I had to hold the power button down until is powered off.  Once I got it booted up, I issued a shutdown from windows 10 and again the screen went blank and the power button light stayed on.  I booted from a LINUX USB drive I have and tested shutting the NUC down and it worked just fine and powered all the way down so this is definitely a Windows 10 problem.

This doesn't seem like a big deal but it is when the NUC is setup as my HTPC and everytime Windows 10 applies and update and restarts (which I cannot stop from happening thanks Microsoft), the NUC goes down but doesn't come back up and none of my devices can access it and my family blames me for not being able to access our movies, pictures, etc.

Does anyone else have this problem.  Any suggestions on what to do?  I  even wiped the drive again and reinstalled windows but didn't manually install / update any drivers or let Windows install any update and the problem was there from the get go.

In the Intel RealSense forums there are several discussions about power problems with the sensor. This is due to limited power supply from the USB 3 ports.

With the 6th gen NUC, the sensor works fine, but with the new 7th gen versions, there seems to be power issues. I tried to connect it to all possible USB ports (even with an adapter to the USB3c). I deactivated all possible power saving options in Windows, but the problem stays the same. The sensor works fine when I connect it to an external active USB hub though - so it's definitely a problem of the NUC. I already updated to the newest BIOS and latest sensor drivers.

This was tested on 5 NUCs - 3 of 6th gen and 2 of the 7th gen (all i5 versions).

Is there any way to fix this?

I have a 5i5RYK that I am having difficulty getting BitLocker to work.

I've updated the BIOS, cleared the TPM.

The result is BitLocker could not be enabled.

The BitLocker Encryption key could not be obtained from the Trusted Platform Module.

Looking in the event log I see:

The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used.

Windows 10 Enterprise 10.0.14393

Newly installed OS - No AV or other software.

I don't have any issues on Dell or Lenovo hardware with this version of the OS working and their TPM hardware.

Is there a specific non-Microsoft TPM driver available?

Hi. I`m having issues with a recently buyed NUC6CAYH. The screen will randomly turn completely black for a second or two. (it happend once every 4 or 5 minutes or once every 4 to 5 seconds)

It has windows 10 Pro installed with latest bios (040) and drivers installed.

It is connected via VGA cable to a LCD display (resolution: 1440x900@60Hz).

The things i`ve tried so far:

• lowering the display resolution to other than the native display stops the flickering or at least makes it less frequent.
• I had keyboard, mouse and two printers connected to a back USB port through a 2.0 USB hub. removing the USB hub eliminate de flickering (or at least it has not flicker once in about an hour) [Hub works flawlessly in other PCs]
• Connecting mouse keyboard and two USB hdds makes the flickering happen at least once every 30 minutes.

Thanks in advance and excuse my english.

other notebook producers and apple are able to build a silent system with similar intel cpu's, so intel should be able to do it. I would pay more for the system if it would be more quiet, probably I am not alone. perhaps intel engineers should take a look Zotac ci547 that demonstrates how to build a fanless system with i5-7200U processor,

by the way: is there any timeline when the next generation of intel nuc will enter the market?

I have lost some of the the power options in the bios:

turbo boost short power max

turbo boost power max

ICC amps and

turbo boost time window

Reference number from live chat 03018878

This was after It failed to boot from an under volt, The computer is working fine i have just lost the extra power options

So far i have tried the soft cmos reset

Bios recovery flash (power button, bios jumper and from within the bios menu)

Downgraded to the lowest possible bios which for me was 35 or 37 and after that did not work updated back to 49

I was advised that the hard cmos reset may remedy the issue but i do not want to void the warranty

Any help would be greatly Appreciated!

Hi,

Does the Intel NUC6i7KYK support H.265/HEVC hardware accelerated decode with 10 bit color depth?

Thank you,

Hi all,

We are aware of this issue and a bug was opened a couple weeks ago.  The developers/engineers are working on finding a solution and I will post any updates and/or solutions here.

Thank you for your patience.

Hi,

I made an installation with three video-wall displays and Intel NUC-machine.

The Intel Graphics finds the monitors and an extended display can be used with all of them.

As the installation topology is 1x3 (ie. wanted resolution is 1920x3240px) collage mode is needed.

When entering the collage -mode settings, the Intel Graphics finds only 2 displays at the time.

How can I use all of the three displays in collage mode?

As per the Dell's link below, it is said the third (last) monitor needs to be set to DP1.1.

Can anyone confirm this?

*EDIT* We tried this (last screen in DP1.1 and that didn't work either.

Machine:

INTEL NUC BOXNUC7i7BNH Core i7-7567U

With Windows 10 HP

Displays:

Display connection via Targus USB-C - Display Port -adapter.

Found this: How to Configure U2415 Monitor Daisy Chaining on Intel HD Graphics | Dell Suomi

Hi everyone,

So i recently purchased an Intel NUC 7th Generation i5 (NUC7i5BNH) with 8GB Crucial Memory (1x 8Gb) & Samsung 960 EVO NVMe M.2 SSD, along with Dual LG 27MP68HM 1080p monitors.

I am running the latest BIOS v.0050 & graphics drivers.

I am using the HDMI Cable that came with the monitor and i am using a usb-c to HDMI dongle. If I run a single monitor whether its direct HDMI or via USB-C dongle I don't have any issues or any flickers on the monitor. but if I am running both monitors (in extended mode) both my monitors keep flickering every few seconds... usually the flicker lasts less than a second so i cannot make out what it is, but sometimes i've noticed its vertical line along the bottom half of one monitor & horizontal lines along the middle & bottom end of the second monitor.

I've switched cables, i've swapped monitors around & didn't notice any issues running single monitor.. usually when i am watching Youtube or any video on one montior & have a website open on the other thats when i see screen flicker. but sometimes its even when there is nothing on either of the screens.

I will try to create a video and upload on Youtube to show what i mean but that's all i can explain as of now, i Know there is an similar thread here for 4k display but mine is 1080p.

Update: I have the similar flicker as seen in the video, excluding the part where screen turns off & on.

NUC NUC6i5SYH and LG 31MU97 flickering on DP - YouTube 

Hi we have NUC7i5BNH connected to large screens. Several times a day the NUC freezes and only displays a gray screen. Cannot connect to it remotly anymore and only solution is a hard restart.

Bios and all drivers are on the latest verions.

any idea's?

Hello.

I'm a new proud owner of a nuc7i3bnh.

Bios version 86A (49).

Windows 10 home 64bit.

I will be using the nuc as a media device connected to my tv (lg webos 2014).

When I turn on my tv I want the nuc to start (works fine as specified in nuc bios).

When I turn off my tv I want the nuc to shutdown (does not work, see below).

HDMI cec signals are working great using the lg tv remote. I have a pulse eight adapter inside the nuc. Navigating the windows 10 kodi app works as expected.

This is what happens when I turn my tv off:

Everything is running fine, tv on and nuc also.

I press the tv remote red button.

Tv turns off.

Nuc stays on.

I then start tv again to see what happened by pressing tv remote red button.

Tv turns on.

When I see the windows desktop it only takes a few seconds then the computer automatically shuts down.

It's as if the "shutdown" windows signal is not sent the first time due to timing.

The reason I say this is because if i instead set Kodi to sleep instead of shutdown (when tv turns off) it actually does sleep. But funny enough when I turn the tv back on windows still shuts down.

There are hdmi cec settings in the bios (set to turn on nuc when tv starts, other settings are turned off).

There are hdmi cec settings in kodi (what to do when tv is turned off, set to shutdown windows/pc).

And finally my lg tv has hdmi cec settings (SimpLink, auto-sync power is on).

If I disable the auto-sync power feature of SimpLink the nuc stays on, doesn't sleep or power down.

Due to a lot of cec settings involved perhaps there is a conflict. Hope you guys have some ideas.

Thanks for reading.

Best regards,

Eriksson