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Intel NUC D54250WYKH won't connect to Sony TV

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Hi, I have a problem; I can’t connect my NUC to one of my TVs. All I get is a blank screen as if there is no signal present.

 

My NUC Details are as follows:

 

Intel NUC: D54250WYKH.

 

Memory: 1 X Kingston KVR16LS11/8

 

MSATA SSD: Crucial CT120M500SSD3

 

BIOS: Version WYLPT10H.86A.0025.2014.0303.1008

 

OS: Windows 8.1 PRO

 

Graphic Drivers: Version 10.18.10.3540

 

 

My TV and Monitor details are as follows:

   

                Sony TV KDL-Z46500 (this is the one that I am unable to connect to the NUC)

 

                Sony TV KDL-HX850 (no problems connecting the NUC)

 

                BenQ Monitor G2420HD (no problems connecting the NUC)

                    

 

I have connected both the Sony KDL-HX850 and the BenQ G2420HD to the NUC via a mini HDMI male to HDMI lead with no problems, just plug and play no adjustments necessary.

 

When I try connecting my other TV the Sony KDL-Z46500 to any of the HDMI ports all I get is a blank screen. The Sony KDL-Z46500 has four HDMI ports. On all of them, I have tried other devices (Homecast PVR, Sony Blu ray player and WD media player), and all connect to the TV. I have also connected my Desktop PC running Windows 7 to the TV via a normal HDMI lead, with no problems connecting.

 

I have contacted Sony support and have been working with them to try and find a solution by adjusting settings on the TV but we have not been able to fix the problem. Sony support thinks that it is a problem with the NUC and maybe Windows 8.1.

 

Has anyone had this problem and know of a fix, as I only bought the NUC to be used with the Sony KDL-Z46500. If it can’t be connected I’ve wasted my money.

 


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