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Imaging NUC's using wds not working because usb does not work

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please help me, I am trying to image some of the new NUC's we received using wds, no matter what I try I cannot seem to get the usb to respond, I have installed windows 7 and 8.1 (2 different times) and when I install the drivers all seems to be ok but the moment I try to capture or push an image onto these units it does not seem to work and I the keyboard and usb do not work. model no is D34010WYK


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