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D34010WYK issue with USB 3.0 HD

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Hello,

I have two problems since I bought my nuc.

I use it with an external USB 3.0 western digital elements 1To disk.

I installed latest Nuc versions software : bios version 28, USB 3.0 controller version 3.0.0.33, up to date  windows 7 64 bits,

 

First problem :

When I switch on NUC with hard disk plugged in : it is not detected (when the NUC boots, the HD led remains on and not blink, and my disk is not available in windows. If I unplug and plug it again, it's still not detected. If I plug an USB 2 key it's OK).

If I restart nuc (with windows menu at the login page) then at the "INTEL NUC" boot screen, led on hard disk blinks and it's now detected an available in windows.

So I always have to switch on and restart my NUC to use my HDD.

I uninstalled USB 3.0 controller : no more problem at boot. My HDD is available just after boot without restarting windows.

So It is not a material failure but probably a driver issue.

This problem doesn't occur with bios version #22.

 

Second more annoying problem :

Randomly, NUC losses connection with HD. Not only after a sleeping time.

I tried several bios versions, several USB 3.0 controller versions (2.x, 3.x), with no intel USB 3.0 controller (then with default microsoft usb driver I suppose) : the same problem occurs.

I have to unplug and plug the HDD again to see it again.

 

What can I do ?

I have no more ideas to test...


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