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DN2820FYKH w/ Insignia TV Goes Blank after bios

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Today we attempted installing a DN2820FYKH at a client office. I connected it to a Insignia TV via HDMI.

However, after the BIOS prompt -- the screen goes blank. 

 

From how the box behaves, it appears the OS is never accessed. 

I assume the boot fails during or directly after the BIOS init.

 

As I was performing multiple installs today, I attempted hooking up another DN2820FYKH to the Insignia TV.  This box produced the same results.  I attempted plugging into another HDMI input on the Insignia.  Same failed results.

 

Both boxes have been tested with flawless results for the past four weeks.  As a troubleshooting test, I then connected the boxes to an LG TV, and re-confirmed the boxes booted without issue.

 

Summary: Two DN2820FYKH's fail to boot when connected to a Insignia TV.

 

Video of post bios "blank screen".

https://dl.dropboxusercontent.com/u/160400/IntelNUC/blankafterbios.mkv

 

Manufacturer date: 2014-07-24

Bios: Latest. 

 

 

Is this a known problem? 

Are there suggestions for resolution for this type of problem?


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