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no bios display on HDMI

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Hi

 

So I just got my 5i5RYK (from the EPP store no less), and am having quite the issue. Using mini-hdmi to hdmi cable, I can not see the bios no matter what. I've tried multiple display devices (monitors, projectors, etc etc), no bios display at all. All display devices simply say "No signal". Booting a live Linux distro from a USB stick, I get display after the os boots. Display works even when switching to a real console, though the monitor still reports it's getting 1920x1080 which seems somewhat odd (obviously some scaling going on somewhere).

 

Tried a DP to DVI adapter just now, and I could see bios fine over DP. Problem is I changed the primary video output to HDMI, and disabled the secondary output in the bios, and I still can't see the bios over HDMI, and also now can no longer see it over DP either! Now it seems it's hopeless, unless there's some way to upgrade the bios completely blindly. Yesterday I also tried a FreeDos usb stick to upgrade the bios that way, no video output when it boots. Tried putting a windows ISO on a USB stick - no video output when that boots either.

 

This is seriously the most frustrating piece of hardware I've purchased, or worked with in the last 15 years. The only thing more frustrating is old servers that only have scsi controllers with with no matching driver support in the o/s installer! 3 other people in the same lab here have also got NUCs from the EPP store, and everyone has had some issue. Very disappointing indeed. Maybe some internal beta testers are needed to find more of these kinds of issues before products are released. As an Intel employee, I'm frustrated. I'd hate to think what my impression would be right now if I was a regular consumer who bought this off the shelf!

 

Andrew


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