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What's with Intel NUC and Bluetooth Keyboards/Mice?

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Ok, so I have spent the better part of today reading all the threads about Bluetooth connecting to mice and keyboards but not actually functioning.  That lead me to several hours of uninstalling, installing, reinstalling, and trying to get several items to work but none do.  Sounds like this is a major issue that's just not getting resolved for something that's seemingly foolproof.

 

Brand new NUC5i7RYH containing an Intel 7265 radio with fully updated W7-64 SP1, updated BIOS and drivers along with brand new Logitech K810 Bluetooth keyboard and Logitech M557 Bluetooth mouse.  The Bluetooth radio is on and working, I can pair the two devices and Windows sees them.  So does the Logitech SetPoint software and it tells me the batteries are full.  So everything seems right but neither device actually functions.

 

The keyboard has a row of function keys and SOME work.  The volume up and down, the calculator button and the Home key (brings up the default browser) all actually work so I know the keyboard is connected and recognized but not one other key functions.  Can't type, use the Windows key, CTRL-ALT-DEL, etc.  On the mouse, nothing works.  Both devices on/off buttons connect and disconnect the devices as I can see them appear and reappear in Device Manager.  I've paired and repaired many times with many different drivers (ones I could find that did not result in a 404 not found...) but nothing....

 

I also tried with a Logitech MX5000 Bluetooth keyboard and the same thing happens with it.  All three devices connect to Android devices just fine (Droid Turbo, Droid Razr Maxx, Samsung Galaxy Tab S and Asus MemoPad HD) so I know the devices function.

 

What's wrong with the NUC line?  Is this a NUC and 64-bit Windows issue?  Should I install W7 32 bit instead?  Is this radio bad?  Very frustrating especially after reading through these threads and working through several drivers and settings as suggested.  That was a lot of work to do with no resolution.

 

Without a functioning Bluetooth keyboard/mouse, using this as an HTPC just won't work.

 

Anyone have a real solution here?  Intel?


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