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USB HID device not detected

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I have DC3217IYE NUC and am having a problem with it detecting a USB HID device (BlinkStick | Smart USB-controlled pixel). In all other computers and VMs I have used this in when it is plugged in the HID drivers are automatically installed and the device is ready for use. If I boot up the NUC with the device attached it is detected and the drivers configured but it the NUC is already running I get a message saying the device is not recognized.

 

Has anyone else experienced this sort of problem? Can anyone suggest a solution?

 

Neil


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