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NUC5i3RYH Driver Install Failures

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I'm on Windows 8.1 and running the driver update utility found on the Intel site here:  Intel® Driver Update Utility

 

Most of the drivers are failing up install/update.  Successful ones are:

  • LAN v20.1
  • Audio 6.0.1.7525

 

Failed ones include:

  • Infrared 2.9.1007
  • ME 10 10.0.38.1036(1,5M)
  • Wireless 17.16.0
  • Bluetooth 17.1.1501.01
  • Chipset 10.0.27

 

Here are some snips of the install log from the Driver update utility:

  • Infrared 2.9.1007

DriverUpdateUI.exe Error: 0 : Start downloading File: SIO_CIR_win8_20130716_2.9.1007.exe

DriverUpdateUI.exe Information: 0 : Get the file size, ContentLength: 19701760, resumeLocation: 0, File Fize: 19701760, File name: SIO_CIR_win8_20130716_2.9.1007.exe

DriverUpdateUI.exe Information: 0 : Downloaded driver size: 19701760, total size: 19701760, file name SIO_CIR_win8_20130716_2.9.1007.exe

DriverUpdateUI.exe Information: 0 : Driver Info In:

DriverUpdateUI.exe Information: 0 : availablePackageDate: 2013-09-23

availablePackageName: SIO_CIR_win8_20130716_2.9.1007.exe

availablePackagePath: C:\Users\ama\Desktop\NUC5i3RYB

availablePackageVersion: 2.9.1007

currentDriverDate:

currentDriverDescription:

currentDriverInstalled: False

currentDriverManufacturer:

currentDriverVersion:

currentPackageDate:

currentPackageVersion:

hardwareFound: True

hwDescription:

hwSignature: VEN_NTN&DEV_0530

installErrorInfo:

registrySubkey: Software\Microsoft\Windows\CurrentVersion\Uninstall\{22A6CD6C-97B9-4B90-9291-02E756F20DDF}

registrySuccessValue:

registryVersionValue:

 

 

DriverUpdateUI.exe Information: 0 : IDUU-Install: Starting installer

DriverUpdateUI.exe Information: 0 : IDUU-Install: Beginning EXE install

DriverUpdateUI.exe Information: 0 : IDUU-Install: Main process exit

DriverUpdateUI.exe Information: 0 : IDUU-Install: Child processes exit

DriverUpdateUI.exe Information: 0 : IDUU-Install: Couldn't find 32 bit subkey. Trying 64 bit.

DriverUpdateUI.exe Information: 0 : IDUU-Install: Couldn't find registry subkey.  We're done here.

DriverUpdateUI.exe Information: 0 : Driver Info Out:

DriverUpdateUI.exe Information: 0 : availablePackageDate: 2013-09-23

availablePackageName: SIO_CIR_win8_20130716_2.9.1007.exe

availablePackagePath: C:\Users\ama\Desktop\NUC5i3RYB

availablePackageVersion: 2.9.1007

currentDriverDate:

currentDriverDescription:

currentDriverInstalled: False

currentDriverManufacturer:

currentDriverVersion:

currentPackageDate:

currentPackageVersion:

hardwareFound: True

hwDescription:

hwSignature: VEN_NTN&DEV_0530

installErrorInfo:

registrySubkey: Software\Microsoft\Windows\CurrentVersion\Uninstall\{22A6CD6C-97B9-4B90-9291-02E756F20DDF}

registrySuccessValue:

registryVersionValue:

 

 

DriverUpdateUI.exe Error: 0 : Install driver returned false for driverId 23218

DriverUpdateUI.exe Error: 0 : Installer result was

  • ME 10 10.0.38.1036(1,5M)

DriverUpdateUI.exe Error: 0 : Start downloading File: ME_Win7_8.1_10.0.38.1036_1.5M.zip

DriverUpdateUI.exe Information: 0 : Get the file size, ContentLength: 73406140, resumeLocation: 0, File Fize: 73406140, File name: ME_Win7_8.1_10.0.38.1036_1.5M.zip

DriverUpdateUI.exe Information: 0 : Downloaded driver size: 73406140, total size: 73406140, file name ME_Win7_8.1_10.0.38.1036_1.5M.zip

DriverUpdateUI.exe Information: 0 : Driver Info In:

DriverUpdateUI.exe Information: 0 : availablePackageDate: 2015-01-21

availablePackageName: ME_Win7_8.1_10.0.38.1036_1.5M.zip

availablePackagePath: C:\Users\ama\Desktop\NUC5i3RYB

availablePackageVersion: 10.0.38.1036 (1,5M)

currentDriverDate:

currentDriverDescription:

currentDriverInstalled: False

currentDriverManufacturer:

currentDriverVersion:

currentPackageDate:

currentPackageVersion:

hardwareFound: True

hwDescription:

hwSignature: VEN_8086&DEV_9CBA

installErrorInfo:

registrySubkey: Software\Intel\AMT

registrySuccessValue:

registryVersionValue:

 

 

DriverUpdateUI.exe Information: 0 : IDUU-Install: Starting installer

DriverUpdateUI.exe Information: 0 : IDUU-Install: Command line parameters: -s

DriverUpdateUI.exe Error: 0 : Failed to install for driverId 24499

DriverUpdateUI.exe Error: 0 : System.InvalidOperationException: Cannot start process because a file name has not been provided.

   at IDUUInstall.IDUUInstall.InstallDriver(DriverInfo di)

   at Driver_Manager.DriverManager.InstallDriver(Int32 driverID)

 

  • Wireless 17.16.0

DriverUpdateUI.exe Error: 0 : Start downloading File: Wireless_Win8.1_64__17.16.0.exe

DriverUpdateUI.exe Information: 0 : Get the file size, ContentLength: 109075536, resumeLocation: 0, File Fize: 109075536, File name: Wireless_Win8.1_64__17.16.0.exe

DriverUpdateUI.exe Information: 0 : Downloaded driver size: 109075536, total size: 109075536, file name Wireless_Win8.1_64__17.16.0.exe

DriverUpdateUI.exe Information: 0 : Driver Info In:

DriverUpdateUI.exe Information: 0 : availablePackageDate: 2015-06-19

availablePackageName: Wireless_Win8.1_64__17.16.0.exe

availablePackagePath: C:\Users\ama\Desktop\NUC5i3RYB

availablePackageVersion: 17.16.0

currentDriverDate:

currentDriverDescription:

currentDriverInstalled: False

currentDriverManufacturer:

currentDriverVersion:

currentPackageDate:

currentPackageVersion:

hardwareFound: True

hwDescription:

hwSignature: VEN_8086&DEV_08B1

installErrorInfo:

registrySubkey: SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{7a06df8f-4c5a-4207-aa9e-019406e3a46d}

registrySuccessValue:

registryVersionValue:

 

 

DriverUpdateUI.exe Information: 0 : IDUU-Install: Starting installer

DriverUpdateUI.exe Information: 0 : IDUU-Install: Beginning EXE install

DriverUpdateUI.exe Information: 0 : IDUU-Install: Main process exit

DriverUpdateUI.exe Information: 0 : IDUU-Install: Child processes exit

DriverUpdateUI.exe Information: 0 : IDUU-Install: Couldn't find 32 bit subkey. Trying 64 bit.

DriverUpdateUI.exe Information: 0 : IDUU-Install: Couldn't find registry subkey.  We're done here.

DriverUpdateUI.exe Information: 0 : Driver Info Out:

DriverUpdateUI.exe Information: 0 : availablePackageDate: 2015-06-19

availablePackageName: Wireless_Win8.1_64__17.16.0.exe

availablePackagePath: C:\Users\ama\Desktop\NUC5i3RYB

availablePackageVersion: 17.16.0

currentDriverDate:

currentDriverDescription:

currentDriverInstalled: False

currentDriverManufacturer:

currentDriverVersion:

currentPackageDate:

currentPackageVersion:

hardwareFound: True

hwDescription:

hwSignature: VEN_8086&DEV_08B1

installErrorInfo:

registrySubkey: SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{7a06df8f-4c5a-4207-aa9e-019406e3a46d}

registrySuccessValue:

registryVersionValue:

 

 

DriverUpdateUI.exe Error: 0 : Install driver returned false for driverId 24267

DriverUpdateUI.exe Error: 0 : Installer result was

  • Bluetooth 17.1.1501.01

DriverUpdateUI.exe Error: 0 : Start downloading File: BT_Win8.1_64_17.1.1501.01.exe

DriverUpdateUI.exe Information: 0 : Get the file size, ContentLength: 6736368, resumeLocation: 0, File Fize: 6736368, File name: BT_Win8.1_64_17.1.1501.01.exe

DriverUpdateUI.exe Information: 0 : Downloaded driver size: 6736368, total size: 6736368, file name BT_Win8.1_64_17.1.1501.01.exe

DriverUpdateUI.exe Information: 0 : Driver Info In:

DriverUpdateUI.exe Information: 0 : availablePackageDate: 2015-06-19

availablePackageName: BT_Win8.1_64_17.1.1501.01.exe

availablePackagePath: C:\Users\ama\Desktop\NUC5i3RYB

availablePackageVersion: 17.1.1501.01

currentDriverDate:

currentDriverDescription:

currentDriverInstalled: False

currentDriverManufacturer:

currentDriverVersion:

currentPackageDate:

currentPackageVersion:

hardwareFound: True

hwDescription:

hwSignature: VEN_8086&DEV_07DC

installErrorInfo:

registrySubkey: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{302600C1-6BDF-4FD1-1405-148929CC1385}

registrySuccessValue:

registryVersionValue:

 

 

DriverUpdateUI.exe Information: 0 : IDUU-Install: Starting installer

DriverUpdateUI.exe Information: 0 : IDUU-Install: Beginning EXE install

DriverUpdateUI.exe Information: 0 : IDUU-Install: Main process exit

DriverUpdateUI.exe Information: 0 : IDUU-Install: Child processes exit

DriverUpdateUI.exe Information: 0 : IDUU-Install: Couldn't find 32 bit subkey. Trying 64 bit.

DriverUpdateUI.exe Information: 0 : IDUU-Install: Couldn't find registry subkey.  We're done here.

DriverUpdateUI.exe Information: 0 : Driver Info Out:

DriverUpdateUI.exe Information: 0 : availablePackageDate: 2015-06-19

availablePackageName: BT_Win8.1_64_17.1.1501.01.exe

availablePackagePath: C:\Users\ama\Desktop\NUC5i3RYB

availablePackageVersion: 17.1.1501.01

currentDriverDate:

currentDriverDescription:

currentDriverInstalled: False

currentDriverManufacturer:

currentDriverVersion:

currentPackageDate:

currentPackageVersion:

hardwareFound: True

hwDescription:

hwSignature: VEN_8086&DEV_07DC

installErrorInfo:

registrySubkey: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{302600C1-6BDF-4FD1-1405-148929CC1385}

registrySuccessValue:

registryVersionValue:

 

 

DriverUpdateUI.exe Error: 0 : Install driver returned false for driverId 24268

DriverUpdateUI.exe Error: 0 : Installer result was

  • Chipset 10.0.27

DriverUpdateUI.exe Error: 0 : Start downloading File: Chipset_Win7_8_8.1_10.0.27.zip

DriverUpdateUI.exe Information: 0 : Get the file size, ContentLength: 2725568, resumeLocation: 0, File Fize: 2725568, File name: Chipset_Win7_8_8.1_10.0.27.zip

DriverUpdateUI.exe Information: 0 : Downloaded driver size: 2725568, total size: 2725568, file name Chipset_Win7_8_8.1_10.0.27.zip

DriverUpdateUI.exe Information: 0 : Driver Info In:

DriverUpdateUI.exe Information: 0 : availablePackageDate: 2015-06-19

availablePackageName: Chipset_Win7_8_8.1_10.0.27.zip

availablePackagePath: C:\Users\ama\Desktop\NUC5i3RYB

availablePackageVersion: 10.0.27

currentDriverDate:

currentDriverDescription:

currentDriverInstalled: False

currentDriverManufacturer:

currentDriverVersion:

currentPackageDate:

currentPackageVersion:

hardwareFound: True

hwDescription:

hwSignature: VEN_8086&DEV_0800

installErrorInfo:

registrySubkey: SOFTWARE\Intel\Infinst

registrySuccessValue:

registryVersionValue:

 

 

DriverUpdateUI.exe Information: 0 : IDUU-Install: Starting installer

DriverUpdateUI.exe Information: 0 : IDUU-Install: Command line parameters: -s

DriverUpdateUI.exe Error: 0 : Failed to install for driverId 24887

DriverUpdateUI.exe Error: 0 : System.InvalidOperationException: Cannot start process because a file name has not been provided.

   at IDUUInstall.IDUUInstall.InstallDriver(DriverInfo di)

   at Driver_Manager.DriverManager.InstallDriver(Int32 driverID)

 

I've tried to install these directly outside the Intel Driver Update Utility but still no luck.  The install program indicates success but it doesn't show the new driver versions in windows device manager.

 

I'm not sure what else I can do at this point and am open to suggestions.

 

Thanks,

adrian


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