Aside from the horrible web experience I am finding with the Intel website, I was hoping now that I can finally get in, that I could get a little help with the Drivers for the NUC that I bought and delivered to my 84 year old father.
In the download Center- many of the drivers for the NUC5i7RYH have been updated, but the one for the USB3 ports has not been since June.
In the driver download it says:
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***** WARNING *****
Do not run this driver's installer (Setup.exe) from a USB storage device (i.e. external USB hard drive or USB thumb drive). For proper installation, please copy driver files to a local hard drive folder and run from there.
After installing this USB 3.0 driver, your USB keyboard and mouse may not work in Windows*. This is only a driver installation related problem and is currently under investigation. Follow these steps to solve this problem:
1. During boot, press F8 to access the Advanced Boot Options menu.
2. Select "Last Known Good Configuration (advanced)".
The USB keyboard and mouse should now work in Windows.
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First of all, since this is already at my fathers, I really don't want him to have to go through this.
The REASON why the drivers have to be updated is that there seems to be an issue with plugging in his Logitech wireless keyboard.
Plugging in the dongle, the keyboard behaves very erratically- to the point of uselessness.
I need an installer that will not kill both keyboard and mouse - yet allow either of his Logitech keyboards to work.while I was
I have gotten ZERO assistance from Intel themselves while I was working on adding the Drivers. They might make great hardware, but their official support leaves... and has yet to come back to me.
Help? I just want to be able to set this up for him to use.