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Intel NUC -No display on the monitor

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Dear Intel

 

I purchased last week your Intel NUC i3 RYK (the mini version) in the UK for £230 plus 16 GB of RAM and 128GB hard drive - the recommended ones on your site. A total cost of £330.

 

I have tried endlessly to boot the NUC, but constantly there is no display on the monitor.

 

I have followed the instructions on your site for the numerous times this has happened - open the NUC up, remove the jumper, load BIOS recovery software via a USB stick etc ...BUT still no display.

 

I hired a computer technician this weekend to try and help. He spent 2 hours trying to resolve the issue but had no more luck than I had. He cost me £140 for the two hours.

 

The result is that I have spent £470 on the Intel NUC, and the best thing it can do is act as a door stop.

 

You shouldn't be selling products which just don't work - if NUC stands for next unit of computing then this is a giant leap backwards for mankind.

 

Can you reimburse me - as well as spending 2 days of my weekend completely frustrated with a useless NUC?


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