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NUC5i3RYK and USB 3.0

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I've had this NUC up and running for around a month now.

 

The only issue I have is compatibility/reliability with USB 3.0 devices.

 

I have tried to connect a SATA BluRay burner installed in an external SATA to USB 3.0 case.  When plugged into any USB port on the NUC, I usually get an unrecognized USB device message.  The next day, it might connect fine but, during the day, the message will pop up again with the unit just sitting there.

 

I have exactly the same issue with a Samsung M.2 250GB drive installed in a portable SATA to USB 3.0 case for archiving purposes.

 

I purchased a 4 port USB 30 powered hub to see if it were a power issue with exactly the same results.

 

Both these units work flawlessly on my regular PC.

 

I see, by using Google, that these issues have been a problem for well over a year.

 

I cannot tell if this is a hardware  design defect, a firmware flaw or an Intel driver issue.  I'm running the latest BIOS and Intel USB 3.0 drivers.

 

Is there any Intel support talk or news of a possible fix?


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