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HDMI handshake fails on NUC5i7RYH

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Hello,

 

I have the following setup:

  • Samsung LN46a850 TV
  • Intel NUC NUC5i7RYH (Windows 10 x64)
    • BIOS: 0350
    • Video Drivers: 15.40.10.4300 (Intel Graphics Control Panel indicates version 20.19.15.4300)

 

Issue:

When changing input sources on the TV and then coming back to the NUC's HDMI source, a black screen appears and at times will have the "white snow" effect displayed on the TV. This problem is intermittent.

 

The only way to regain a signal are the following options:

  • Reboot the NUC
  • Turn off and then turn on the TV
  • Unplug and then replug the HDMI cable

 

I've read through a few forum posts and it seems some other NUC models are suffering from the same HDMI sync/handshake problem. Any suggestions would be greatly appreciated, perhaps a revised driver or BIOS is required?


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