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Fact finding mission for fan noise issue

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All,

So far, our team has not been able to reliably reproduce the excessive fan noise issue on the Haswell NUCs - not even on a unit that was returned to us for this problem.

 

If you are experiencing the problem, it would help us to know...

 

1. The Serial Number on the chassis label (this will tell us when the unit was built)
2. What make/model components did you use - memory, mSATA drive, WiFi card
3. Did you make any fan setting changes in BIOS or is it set to factory defaults?
4. What is the typical fan speed showing in BIOS?
5. How do you have your NUC positioned - horizontal/vertical? In an enclosed cabinet? On a hard surface?
6. Does the fan noise begin immediately upon boot up, or does it take a while (how long)?
7. Describe the noise - is it a steady high-pitch fan noise, revving up and down like a jet engine, something else?

 

Regards,

Lois H.

Intel


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