Recent purchase of D34010WYK NUC (< 1 week). Installed BIOS Version is 0021. OS Installed is Windows 8.1 with latest updates.
Problem: USB 3.0 External hard drives (3TB & 4TB Seagate) hosting video files. Playback occasionally freezes for about five seconds on random video files, nothing unique. Occasionally, playback just stops and then resumes playing the next file (XBMC feature). Not good. After extensive testing, my solution is to attach these USB 3.0 drives to the NUC with a USB 2.0 extender cable, in effect, telling the NUC the drive is USB 2.0. Doing this fixes the problem for all video playback.
From Intel info about BIOS updates for this model:
BIOS Version 0022: Fixed issue where certain 3TB external hard drive is not detected.
BIOS Version 0023: Fixed issue with random USB loss.
Question: It is not clear to me if either of these BIOS updates address the specific issue I am having (version 0023 fix might be related). Can you please verify if either of these two BIOS updates address my specific USB related problem? After checking the Intel NUC forum here, it seems most USB 3.0 problems are causing startup issues or unrecognized device issues. Since I have neither of those problems and realizing that the system works with my workaround, I don't want to mess it up any further if I don't have to, seeing as how others in this forum have experienced additional problems simply by updating the BIOS.
Thanks in advance. Dave.