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D54250WYK Win8.1 and TSGH-IR02 Not Working Completely

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Hi all,

 

I have a HP TSGH-IR02 windows remote control as recommended by these forums.  Using this remote and Windows 8.1 on my NUC D54250WYK, only a few of the buttons work (power, volume, arrows, and occasionally OK).  Most of the buttons, especially critical buttons like the Windows Start Menu button (right in the center of the remote) do not work.  My NUC does not react to them however I can see the remote is transmitting the signals because of the blinking LED.  I have installed the most recent Nuvoton CIR device driver for my model from the intel website and can see it functioning properly via device manager.  I also am on the most recent version of the BIOS.

 

I would like to know how to get all the buttons working on my remote, especially the Start Menu Button.

 

Thank you in advance.


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