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Intel NUC NUC7i5BNH frequently crashes

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My Intel NUC NUC7i5BNH frequently has bluescreens and apps (Chrome, Opera, Adobe Lightroom, iTunes, MMC/EventViewer...) are crashing suddenly or report errors in application log (ZeroConfigService.exe [Version: 19.60.0.0])

 

The lastest minidumps (from today) are attached

 

HW: 1x Samsung SSD 850 EVO (500GB), 2x Cruical CT8G4SFD8213 RAM (2x, 8GB, DDR4-2133, SO-DIMM 260 pin)

BIOS Version 0049

Windows Edition: 10 Pro 64-Bit Version 1703

 

Regards

Holger


NUC5CPYH and 4G/LTE

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Hi, I am new to this community and new to NUC's.

I have the NUC5CPYH and I am running Ubuntu on it.

I would like to use a 4G/LTE dongle.

I have searched the www for information on this but I have not found anything useful, I am hoping that this community can help me.

Question: are there any USB 4G/LTE dongles, in the USA, compatible with this configuration, and if there are more than 1, which one would you recommend?

Please let me know what other information I can provide.

Many thanks.

How do I improve Skull Canyon full screen video?

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I just got my second Skull Canyon NUC, and I've been using it to run a 4k and two 2k screens 24/7 with video feeds. I've noticed some freezing on certain sites thou, and very high CPU usage, so I was wondering if there was a way to smooth this out? The machine does nothing else really, but I may put some VM's on it down the road.

Unsupported signal. Check device output

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New NUC7i7BNH system with 32Gb Optane Memory, 16Gb RAM, 1,5Tb HDD.

 

I am trying to connect system to Sony Bravia TV via HDMI cable/port.

For first week of using the system I had no problem connecting to TV.

Late last week, following either a Win10 update and/or Intel BIOS update, I have not been able to connect to TV.  Now, after POST,  I get a black screen with error display - 'Unsupported signal. Check device output.'

I am presuming it is a problem with BIOS as computer doesn't even get to point of loading operating system.

 

Do I need to roll back to previous BIOS or is their a new BIOS fix?

 

Thanks,

David Sanderson

No Dolby TrueHD or DTS-HD

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I´ve a nuc7i5BNK. I installed the latest graphic drivers and the HDMI Patch. But there is still no HD sound. For more information I attach  my SSU-file. My NUC is connected over a Denon Reiceiver to a Samsung UHD TV via hdmi. I hope you can help me.

nuc7i5bnh hdmi audio issue

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I have a nuc7i5bnh with windows 10 professional. All games with steam don't have hdmi audio: audio output is only by headphones. All other programs works well and have audio output by hdmi. I have all most recent firmware and drivers. What I can do? I test some cable and ports of my amplifier and my tv, I have always the same result.

I have problem booting an Ubuntu usb to start an installation process

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NUC 5i7RYH

Kingston G4 8GB USB created by Standard Ubuntu USB-utility with Ubuntu 17.04

 

The USB is found by BIOS but it won't boot from it.

 

I have tested several BIOS settings and updated BIOS Firmware too.

 

Any ideas?

NUC5i5MYHE Intel HD Graphics problem (ESXi passthrough)

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Here is Intel NUC in my testing lab and I'm trying passthrough Intel GPU under ESXi 6.5 but it's not working (black screen)

It seems Intel HD turns off  if it sees another GPU (VMware SVGA)... right?

So Is there a kind of "Always Enable" option in (HARDWARE) BIOS or Intel Drivers?

As I know any other (modern!) GPU can be successfully passthroughed to virtual machine.

Or... any other solution?

Latest BIOS version, virtualization support enabled:

bio1.pngbio2.png

passthrough active (ESXi 6.5), drivers installed:

bio4.pngbio5a.png

BTW, only turning off (any) one of two GPUs allows to boot up virtual machine OS in normal (not safe) mode (but works only VMware GPU in fact)

In case of enabling both of GPU system stucks on logo (Windows-7)


NUC7i5BNH Win 10 won't sleep

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I just setup a NUC7i5BNH with Windows 10.   Everything is working fine except the computer will not go to sleep.  Even if I go to the windows menu and choose sleep in the Shutdown/Restart menu.  The computer will proceed to go to sleep but then go back to the sign in screen within seconds.   Power and Sleep in the control panel have been set to 5 minutes and 15 minutes respectively.   The screen never turns off in addition to the computer never gong to sleep.   I have made another non-admin account but the computer will neither go to screen save or sleep in this account either.   I have played around with powercfg but never see anything particular useful but I might not be using it correctly.    

 

In device manager, I have set the wireless network adapter to never allow this device to wake the computer.   I still allow the computer to turn off the wireless to save power.  Even though I am using Wifi, I also turned off all the Wake on LAN options (Magic Packet, Pattern Match, Link Settings).

 

Not sure what else to do.   I have updated drivers from the intel website.  Although for some reason, I install the Ethernet Connection (4) I219-V driver seeming successfully but everytime I re-scan or go back to the website, its says that I still need to do the update.  Not sure if this is related.

 

Any suggestions?

 

Thanks

NUC7i3BNK Died - I run off 12V!

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So today my trusty NUC7i3BNK died.  I noticed there was a problem immediately as the light was off.  I run 99% of the time with 12V power.  I hope this isn't a long term issue with these units.

 

It's been rock solid for 5 months, I was so pleased with this unit.

 

The Green LED inside the unit turns on, but the switch does nothing to power it.  I have it auto start-up with power and it does not light up.  I am so disappointed as I use this unit to power my telescope for astrophotography and I cannot use my telescope.

 

I put in a ticket with Intel, however I have no idea how long a replacement will take.  I may need to purchase a new unit in the meantime.  Some local stores no longer have the nuc7i3bnk anymore it's probably going to be phased out.

Can choice of BIOS vs UEFI affect USB 3.0 speed?

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I recently got a NUC5PGYH and am setting it up as a NAS for myself. The first thing I did was update the BIOS to the newest version, just to get that out of the way. I then proceeded to install Arch Linux in BIOS mode and haven't had any significant problems since then. Overall, the system runs very well.

 

The trouble began when I attached two external USB 3.0 hard drives and started copying some large files. I only got a write speed of about 32 MB/s. Naturally I proceeded to doing some benchmarks and indeed the write speeds for both drives were between 48 and 50 MB/s only, which smells like USB 2.0. To rule out any problems with the drives themselves or USB 3.0 support in the newest Linux kernel, I attached them to my desktop computer, where I also have Arch Linux installed with the same kernel and ran some more tests. I got a sustained write speed of 100 to 120 MB/s, which is what I would have expected in the first place, because that's what I usually get with them in Windows. So neither the drives, nor USB 3.0 support in Linux should be at fault. Back at the NUC, I made sure that the drives were really recognized as USB 3.0 using lsusb.

Bus 002 Device 003: ID 0bc2:3321 Seagate RSS LLC
Bus 002 Device 002: ID 1058:25ee Western Digital Technologies, Inc.
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

 

As you can probably see more clearly in the tree view, both hard drives are on the USB 3.0 bus using the correct xhci driver for USB 3.0.

/:  Bus 02.Port 1: Dev 1, class="root_hub", Driver=xhci_hcd/6p, 5000M    |__ Port 1: Dev 2, If 0, class="Mass" Storage, Driver=usb-storage, 5000M    |__ Port 4: Dev 3, If 0, class="Mass" Storage, Driver=uas, 5000M
/:  Bus 01.Port 1: Dev 1, class="root_hub", Driver=xhci_hcd/7p, 480M    |__ Port 5: Dev 2, If 0, class="Hub", Driver=hub/4p, 480M        |__ Port 1: Dev 3, If 0, class="Wireless", Driver=btusb, 12M        |__ Port 1: Dev 3, If 1, class="Wireless", Driver=btusb, 12M

 

A lot of searching on the forums turned up exactly nothing. Apparently it's possible in the BIOS of some NUCs to select the xHCI mode, but in my settings there is no such thing, only a USB legacy option. It doesn't do anything to my write speed. I also tried most of the probably unrelated settings concerning the power states and such. Of course I also thought of loading the defaults again and testing that, the result is always the same.

 

Considering that everything looks well from the operating system side and a very similar Linux installation got great write speeds on the same drives, I can't shake the feeling that maybe the BIOS on the NUC is responsible. I did install Arch Linux in BIOS (legacy) mode instead of UEFI, do you think that could have any effect at all?

My NUC5i7RYH goes blank for no reason and then does not power on

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I've been using this Intel NUC for 2 years without any issues. This issue started 3 days ago.

 

The display suddenly goes blank. My monitor complains that there is no HDMI cable connected. The NUC's blue power button continues to stay on - I can hear the fan. The unit does not seem to be overheating. I cannot shut it down (by pressing the power button for a few seconds). I have to switch the power off manually. Once done, the NUC unit does not power back on for a few hours (over night).

 

Initially, I thought it was an issue with the memory, so I purchased a new one. However, I still have this issue after installing the new memory.

 

Few things off the top of my head.

 

1. The issue does not seem to be based on what application was being run when it happens.

 

2. The issue seems to happen after the computer is on for 8 to 10 hours. (It has always happened at night time)

 

3. After this happens, I am unable to restart the unit for quite a few hours. (It has always started up the next morning)

 

I've attached my system information based on the SSU.exe utility.  I'm happy to provide any other information if needed.

 

Thanks for your help.

 

Akash

Cannot access Bios on NUC55ppyh

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I have  NUC 55ppyh.  I cannot access the bios.

 

The bios is set to legacy mode, but no F2 is seen on the screen at boot , you cannot go into windows and say let me access the bios on next reboot because windows is installed in none uefi mode.

 

The bios reset by removing the jumper  and placing the bio file on usb key. This does not load, the key does not even flash( tried format in fat32 and ntfs and tried usb 2 and usb 3 keys), you can hear the fan run for 2 seconds and stops and keeps doing that but never loads a file.

 

If you put the jumper on 1 &2  nothing happens does not show any screen or boot.

Place jumper on 2 & 3 and the machine boots up into windows in legacy bios mode and runs fine but cannont get to bios.

 

I have tried to use widows bios update and its say it works , but must not default the bios to defaults so still cannot get in.

 

Tried boot windows 10 recovery key and that does not see uefi so cannot access it either.

 

The power button menu as never been seen either.....

 

 

 

I have been trying for 2 weeks now and i am about to put the unit in the bin   HELP  Please its doing me head in !

 

Forgot to say i have tried VGA monitors and hdmi monitors.

 

Message was edited by: Davron Cater

Stuttering with Plex media server (1080p and 4k) and playback of 4k content on VLC

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Hi,

 

I have two issues which I was hoping the community could help with:

 

1) Playback from a PLEX media server stutters with 4K and FHD content. Internet connection is more than adequate: wired, 100mb.

2) Playback of 4k content (stored on my NUC - 1TB SSD) using VLC player stutters. Unusually, there is no stuttering when playing the same 4K content using the native Windows player.

 

Any help or guidance on these issues would be appreciated..... hopefully it's a simple fix  :-)

 

Hamid

How do I improve Skull Canyon full screen video?

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I just got my second Skull Canyon NUC, and I've been using it to run a 4k and two 2k screens 24/7 with video feeds. I've noticed some freezing on certain sites thou, and very high CPU usage, so I was wondering if there was a way to smooth this out? The machine does nothing else really, but I may put some VM's on it down the road.


NUC6CAYH vs DN2820FYKH

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Hi guys,

 

I have a DN2820FYKH with the cpu 'upgraded' (N2830) and I want to know how better is a NUC6CAYH over my old one NUC. I know is more powerful but does it worth the change?

NUC7i7BNH – 100Hz Refresh Rate at Lower Resolutions

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Hi,

 

My monitor is an ultrawide Samsung C34F791, capable of 3440x1440 at 100 Hz via HDMI 2.0 and DisplayPort 1.2.

According to the specs, NUC7i7BNH is capable of outputting 4096x2304 at 60 Hz.

That’s great for 4K monitors! But what about higher refresh rates at lower resolutions?

 

- Does Iris Plus Graphics 650 support higher than 60 Hz refresh rate?

- Is HDMI 2.0 capable of 100 Hz refresh rate?

- Is Thunderbolt 3 (the USB-C port) capable of 100 Hz refresh rate?

 

Regards,

Erez.

NUC7i5BNH with external graphics

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I am trying to use the Sonnet eGFX thunderbult with the NUC7i5BNH.  When i have it plugged in I am not getting video.  Has anyone gotten a external video to work on the new NUCs?  I am running Windows 10 build 1703 which should fall when in specs.

No Dolby TrueHD or DTS-HD

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I´ve a nuc7i5BNK. I installed the latest graphic drivers and the HDMI Patch. But there is still no HD sound. For more information I attach  my SSU-file. My NUC is connected over a Denon Reiceiver to a Samsung UHD TV via hdmi. I hope you can help me.

nuc7i5bnh hdmi audio issue

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I have a nuc7i5bnh with windows 10 professional. All games with steam don't have hdmi audio: audio output is only by headphones. All other programs works well and have audio output by hdmi. I have all most recent firmware and drivers. What I can do? I test some cable and ports of my amplifier and my tv, I have always the same result.

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