Hi Everyone,

I became a first time NUC owner as of yesterday

I have a NUC7i5BNK running Fedora 28. My work setup consists of 3 Dell U2415 (1920x1200, MST bandwidth required in total is 13.86Gb/s) displays connected via DP daisy chaining. The setup worked just fine with my Windows desktop using a DP cable, but I'm having issues getting things working with the NUC and a type c to DP cable.

Rarely do I get all 3 displays to show up, usually all 3 are black and then go to no signal. Sometimes they constantly flicker as if the display manager can't figure out what to do with them or the cable is intermittent. The BIOS reliably shows up, but mirrors across all 3 displays. When I initially installed the OS, the NUC was only connected to one monitor.

Here's the current cable I'm using: Amazon.com: USB C to DisplayPort Cable 4K@60Hz, CHOETECH USB 3.1 Type C to DP Cable Thunderbolt 3 Port Compatible with 2…

I believe the culprit to be the cable itself, and I was wondering if anyone else here has had luck with a C->DP cable and using MST. If someone could point me in the right direction that'd be awesome!

Hi,

I'm using the NUC NUC7PJYH with Ubuntu 18.04 and so far it works almost flawless.

The suspend mode is also working without any errors, which means I can suspend (blue LED flashing) and resume and I don't see any errors in the log files.

But when I measure the power consumption it's a bit to high for my taste and I assume there is something not suspending properly, which leads to a higher power consumption.

My measurements are:

5-5.5W idle

0.2-0.5W powered off

2.6W in suspend / sleep

Why 2.6W in suspend? Shouldn't it be around or less than 1W?

Are there some settings I need to tweak?

I've already tried the newest Linux kernels (up to 4.18.3) and updated to the newest BIOS versions, but nothing changed.

Thanks!

NUC7CJYH2, Bios 44

Onkyo HT-S5805

LG 55UH6159

When I connect the NUC directly with the TV all seems fine.

When I connect the Onkyo in the middle there is no picture, even no boot screen.

When I use my notebook instead I get a nice pic.

I read about same issues with different NUCs and different Onkyos and it looks like there has nothing changed.

So - is this NUC worthless if one got an Onkyo?

Got a new BOXNUC7I3BNK NUC Kit.  Only using a Samsung EVO 970 M.2 ssd.  The bios recognized the drive as an M.2 ssd, but

in the boot panel, does not recognize it as a UEFI drive, only as a Legacy drive.

I updated to the most recent Bios, followed an Intel support article 000022600 (5-11-18) for Windows 10 system. 

Item 3 sub item C says to "On the Boot > Boot Configuration menu, in the UEFI boot pane, OS Selection is set to

Windows 8.x/Windows 10".  My Bios does not have an OS Selection option in the UEFI boot pane.

Please tell me I am missing something.

Thanks in advance.

Hello. I have been using the NUC7i3BNH for less than a year when all of the sudden it just died. Completely shut off and now there is no stand-by LED, no response from the power button, nothing. I tried all the steps recommended by Intel for this issue. Tried a different power source, a different ssd/memory, etc. The unit is completely lifeless! I have reported it to Intel support, have not heard back yet. Anyone experienced this with the NUC? I had been using a 5th gen NUC for over 3 years with no issue.

Thanks!

Anyone else has this issue? tried multiple monitors and several DVI cables. dont know what else to try. hopefully there is a software fix for this. its kind of annoying having to improperly power down the machine, mainly if you have an expensive SSD inside..

I have 3x 4K monitors at 60Hz connected to 8i7HVK Nuc.

When wake from sleep - say in the morning after going to Start / Sleep the night before - one of the monitors doesn't turn on. I have to press the power button and re-select Display Port as an input - then it comes on.

This only started happening a few weeks ago - when I first got this Nuc all monitors turned on correctly.

Further - when waking from sleep - windows are all moved around onto different monitors.

All displays are confirmed at 4K@60Hz - 2 connected via mDP to mDP - and the third (the one that wont automatically come on) is Thunderbold 3 to DP.

(I've tried HDMI on the non working monitor - but it doesn't seem to support 10-bit colour - and I think DP is a better standard that I'd rather use in any case).

This is extremely bad and irritating and is massively disrupting my work.

I have the latest Radeon graphics driver from this page:

Downloads for Intel® NUC Kit NUC8i7HVK

18.5.1 (13 Jun 2018)

My monitors:

LG 27UD68P-B

LG 27UD58-B (this is model that wont turn on after sleep)

DELL P2415Q

When will you fix this? It seems Nucs always have substandard graphics drivers - I'm hearing from other users with similar issues.

Thx.

Hey guys, this still is not fixed. I am the latest available driver version for my Intel NUC, and this thing just cannot play video without flickering on a chrome browser.

I am going to attach the SSU run that I did. The video driver that I have installed is:

          - "Display"

               Intel ® Graphics Driver Version:"24.20.100.6194"

Here's also a link of what "flickering" I am talking about. This example is of an Amazon Prime video.

https://photos.app.goo.gl/Uov7hzRnsodwaeJi6

Seriously this is pretty unacceptable. I am able to play things on this 4k TV via Kodi with *ZERO* problems. But playing video on the browser is just woeful. Someone throw me a bone here.

The NUC7i7BNH goes to sleep after five minutes requiring turn off and on to continue.  I've read that the solution is an earlier version of the Intel Management Engine Interface (MEI) driver.  Wher can I get the MEI version 9.5.24.1790 for Windows 10 Pro 64?

I've been using 2X SODIMMS form G.Skill RipJaws DDR4 1.20v 16G 2133MHZ with my intel NUC kit, when I install both of the RAM's the kit keeps restarting. it takes 4-5 min after of the loging in to the windows then it restarts or the windows crashes.

what is the issue here ? i'm using compatible rams, however the issue is solved by removing one of the RAM's. is this BIOS bug ? does Intel will release a new version of bios to fix this issue?.

Dont know when it happen first but since a week or so, video and audio suddenly "stutter", when clicking forward into timeline at a running video. And it happens with Firefox, Opera and Chrome. No problem with VLC or other mediaplayer playing videos from local sources.

Sometimes its sorted after restart browsers, but in most cases NUC has to restart. Problem occours on YT, Vimeo and other videoplatforms.

Hope the attached video will show.

Problem is more or less reproducible after a couple of clicks into timeline of video.

System is Win 10 pro with all updates (Clean install ~4 weeks ago)

Intel drivers currend versions

Browsers currend versions and new installed without addons for testing

I've absolutely no idea what going on here, because never seen such a problem.

Thanks in advance

Hermann

I have an intel NUC NUC7I7BNH acting as a media center and haven't had any issues until the last couple of days.

My system is shutting down and when re-booted saying it was the result of overheating.

The issue only occurs when I am streaming content from the BBC web site via MS edge.  If I download the content it is fine and streaming from other sites Netflix's and Amazon don't seem to have any issues.  That and I haven't really done that much checking other browsers as I don't want to damage the unit but getting it too hot too many times.

All of the drivers and bios are up to date.  I have tried adjusting the setting in the bios to keep the processor cooler, but I am surprised that it is only the BBC site that seems to cause the issue.  I had process monitor open while streaming and the processor only seemed to be running at <15% so it isn't very stressed.

Does anyone have an idea as to what can be causing this.

I have a small problem with my Nuc. Fans(I think, one of them) in midrange (only) produce vibration and extra noice.

Not a deal breaker, but something I would prefer not to have

This is how it sounds:

https://www.youtube.com/edit?o=U&ar=1&video_id=RFDU24voHYs

If I turn it (or move upside down) the noice disappears, ironically, in normal position it is very well reproducible

I disassembled Nuc (up to the fan) and tighten fan's screws

But it did not help

(btw on disassemble video I found in the Internet wifi card was using two connectors, mine only one)

I am not an expert but I suspect it is a defective fan  - when I shake the unit slightly, noise goes away momentarily - something I would expect from the defective fan. This is the worst case really - I do not have repair store nearby or time to spend on this minor (but unpleasant) defect.

https://www.youtube.com/edit?ar=1&o=U&video_id=GgAzyO6QjtA

Any suggestion are welcome, while the unit is torn apart, I would love to try them, if not I will have to put this unit to work and live with that

I have just purchased a NUC7i7DNK, and installed a Samsung 970 Pro NVME (1tb) in it. I freshly installed ubuntu 16.04.
Unfortunately the maximum sequential read speed I can get is only about 1.8 GB/s.
I checked the bios but I couldn't find any options about NVME -- it does appear to be reading it correctly, but the speed is about half what it should be.
Any ideas what I can do?

Realtek software should not be part of your driver assistant -- Realtek Audio is dumb -- only when I deleted that bugger I could start enjoying my Nuc Audio without issues on second monitor with Intel display audio.

Realtek is also quite a midget when it comes to plugging in head sets.

After Realtek was uninstalled, I do not mind anymore that it popped into my drivers back again -- this time around it does not have the decrepit software that prevents me from using my Nuc properly.

Hello everybody,

I own a NUC7CJYH with the latest bios version 0039.

I have the problem that after booting into linux the CIR does not work after a few seconds.

OS: Debian Jessie or Debian SID

Kernel: 4.17.2, 4.17.1, 4.14.52

Driver: ite-cir

There is no error message (dmesg / journalctl) or an other notice. The ir codes are simply no longer registered (ir-keytable -t). Unloading all RC modules and reloading them will not help either. Just a reboot helps.

I'm not alone with this problem:

https://forum.kodi.tv/showthread.php?tid=298462&pid=2730976#pid2730976

On Windows, everything is fine.

Any suggestions?

Thank you

Yes I have:

• Waited for it to stop.
• Reset the BIOS (this is the most bug-ridden BIOS I have ever encountered by the way, despite the high number of updates being released).
• Reinstalled the TXE driver.
• Reinstalled Windows (clean).

No matter what I do, the Intel(r) PTT Recertification Service is hogging between 30 and 40% of the CPU, 24/7. Sometimes it stops for less than a minute, but then it immediately resumes. I have reinstalled the driver and Windows multiple times, and it's always the same.

There's aren't many explanations for this problem; It's Intel's hardware running Intel's set of drivers on a clean Windows 10 x64 install with nothing else running. It seems like an Intel problem.

Another thread on here said that the issue resolves itself, with someone positing that the system needs to be recertified after a change. However I've had this system idling for 5 days straight and Intel(r) PTT Recertification Service is STILL hammering the CPU. Perhaps this could have something to do with the TXE driver being 2 years old?

Hello

I have a NUC7i3BNK that is used mostly to host a Quickbooks database, and we want to use it as a sort of backup server. This machine would access the backup files stored in a NAS and would send a boot image to the clients (the clients are the same model as the server) to PXE boot and image or restore their drives. Light work.

The problem is the driver support. Since I have a lot of time, I tested as many solutions as I could to get the driver to install:

For Windows 8, 8.1, 10, 2012, 2012 r2 and 2016, I tried installing driver version 23.2 after fresh installs and after fully updating.

I tried that also with version 21, which, as I understand, was the first version to offer support for this particular card.

All fails with the message about "No Intel adapters are present on this computer". If I try to have Windows look for the driver in a folder, it will say no driver was found, and if I try to pick a driver from a list loaded from e1d64x64.inf, only the LM variants of the card are listed, none of the V.

By now it's known that a workaround is to manually install the driver for the LM variant of the card. I don't know if there are any differences, but it's functional. If after this I run the driver installer again, sometimes it will install the right driver, and sometimes it won't.

However, when I have my backup software inject this driver (e1d64x64.inf) in my boot image, or the whole set of drivers, no network driver is loaded when the client boots up.

I read in the forums that you get that error message when the hardware ID doesn't match the descriptions in the driver file, so I checked what it was. In my specific machine, the network card is listed as Intel Ethernet Connection (4) I219-V. The hardware ID's from Windows Device Manager are these:

PCI\VEN_8086&DEV_15D8&SUBSYS_20688086

When I looked at the INF file from the NDIS64 folder in the Intel bundle, it shows these values for this device:

[Intel.NTamd64.6.3.1]

; DisplayName                   Section              DeviceID

; -----------                   -------              --------

%E15D8NC.DeviceDesc%            = E15D8.6.3.1,       PCI\VEN_8086&DEV_15D8

%E15D8NC.DeviceDesc%            = E15D8.6.3.1,       PCI\VEN_8086&DEV_15D8&SUBSYS_00008086

I decided to add a line with the information from the Windows Device Manager and tried to install the driver from the Device Manager to no effect, but then I noticed another area with a slightly different header that didn't have any references to this hardware id, and where the "Section" values didn't have suffixes. So, for that area, I added the line:

[Intel.NTamd64.6.3]

; DisplayName                   Section        DeviceID

; -----------                   -------        --------

%E15D8NC.DeviceDesc%            = E15D8,       PCI\VEN_8086&DEV_15D8&SUBSYS_20688086

If I have Windows look into the folder where this driver is, it detects it correctly and attempts to install it, but it will complain that the string for this hardware is not present in the security catalog (e1d64x64.cat) of the driver, which makes sense, given the modifications I made to the INF file. So, I deleted the CAT file reference in the INF, disabled the signature enforcement, and lo and behold, I was able to install the driver by pointing Windows to it. It also worked on the other versions of Windows, after disabling the driver signature enforcement. I haven't noticed any problems in its functioning so far.

Which brings me back to my original problem. Although I could make the driver work in a full windows environment by disabling signature enforcement, I found out that you can't disable the thing on WinPE. So, I'm back to square 1. I have a functional but unsigned driver that I can't use for PXE booting our client computers to run our backup software. I can't modify the software's image, it will just inject the drivers I provide it with, and crash if they're not signed. But the signed driver doesn't work.

Is there any way to get a third party signed driver for this specific VEN/DEV/SUBSYS combination? Is anyone at Intel willing to look into it?

Thanks for your help.

Hello Intel experts,

I did extensive testing on Windows 10 on my NUC 7i3BNH and came to the conclusion that E-AC3 (Dolby Pigital Plus) passthrough is broken (audio keeps cutting out) when using a 24p video mode (for instance 1920*1080 23p or 24p).

All other passthrough modes (Dolby Digital, true HD, DTS, DTS HD, ...) work perfectly, at any tested framerate (23p, 24p, 50p, 60p).

It happens with any player in passthrough mode (Kodi 17; Kodi 18, MPC-BE, Netflix App) when playing E-AC3 content @23p or 24p.

The easiest way to reproduce is to use the windows 10 Netflix app as all video streams use E-AC3 for the sound part :

First step : manually set 1920*1080p 23p or 24p with intel graphics tool on your windows desk

Second step : launch Netflix and try any series or film (ex : stranger things, orange is the new black,...)

-> You'll see that audio is heavily broken and cuts out very frequently

If you do the same test but use a 60p video mode, you won't have any audio issue.

The same test leads to the same conclusion if you play a video with E-AC3 audio with Kodi or MPC-BE in audio passthrough mode in a 23p or 24p mode.

My homecinema amplifier is a Pioneer LX59 and, to be sure the problem didn't come from it, I tried to play the same video with E-AC3 audio on it in 1920*1080 23p with a Raspberry Pi 2 and audio was absolutely perfect.

I guess the problem comes from windows 10 or the Intel display audio driver or the HDMI LSPcon firmware. I would tend to think it comes from the latter.

For information, I already tried to replace the Intel display driver by the Microsoft generic HD audio one and the problem was exactly the same.

Can you try on your side to reproduce and fix the issue ?

If you want me to do any other test or trace, please ask, I'll be very pleased to do it and post results here.

Thank you !

So, I just ordered an NUC8i7HVK, and would like a second power brick to save lugging it around all the time (home<-->office)...

No love at Intel® NUC Spare Parts yet :-(

From review pics I see the NUC comes with a Lite-On brand power supply, model "PA-1231-12".

The Technical Product Specification states that's a 19.5v/11.8A (230w) power supply with a DC "barrel" style plug having 7.4mm/OD 5.0mm/ID shell (ground) and inner 0.8mm (19.5v) contact.

So, the question then becomes, where to get one?

I can't find anyone selling identical Lite-On power supplies directly online?

There seem to be a variety of laptops using similar power supplies. It's worth noting that Lenovo uses a "PA-1231-12LA" (note the additional "LA" on the end) model with an incompatible square plug.

Interestingly, the tech spec also states:

The kit has a power sensing circuit that Manages CPU power usage to maintain system power consumption below 230 W. It is recommended that you disable this feature (via BIOS option) when using an AC-DC adapter greater than 230 W.

Which makes me wonder if trying to find one of the 280w power supplies MSI specs for their gaming laptops might yield a performance increase (at least for a burst until you hit the TDP wall)?

Anyhow, searching Amazon yields an HP branded one ("HSTNN-LA12"), and one from Delippo, so I'm wondering if I should give one of those a shot?  I just want something reliable that won't fry my NUC, but the marketplace for these things sure is sketchy :-(