Yes I have:

• Waited for it to stop.
• Reset the BIOS (this is the most bug-ridden BIOS I have ever encountered by the way, despite the high number of updates being released).
• Reinstalled the TXE driver.
• Reinstalled Windows (clean).

No matter what I do, the Intel(r) PTT Recertification Service is hogging between 30 and 40% of the CPU, 24/7. Sometimes it stops for less than a minute, but then it immediately resumes. I have reinstalled the driver and Windows multiple times, and it's always the same.

There's aren't many explanations for this problem; It's Intel's hardware running Intel's set of drivers on a clean Windows 10 x64 install with nothing else running. It seems like an Intel problem.

Another thread on here said that the issue resolves itself, with someone positing that the system needs to be recertified after a change. However I've had this system idling for 5 days straight and Intel(r) PTT Recertification Service is STILL hammering the CPU. Perhaps this could have something to do with the TXE driver being 2 years old?

purchased a new nuc7i7bnh for a small workstation roughly 2 weeks ago. upon getting windows 10 pro installed and several apps setup (dropbox, quickbooks, etc) i had my first system lock up. no blue screen or error message... just frozen. traditionally, this is from some sort of hardware issue, so i started checking with some basic tests... memtest86, intel processor diagnostic, crystalmark... memtest took the longest (almost 5 days for 16gb of ram - but thats about average) - but everything passed without issue. my gut told me that even though the memory passed all tests, it was acting like a memory issue.... anytime i would put a heavy read/write action in place (ie: first setup of dropbox which had about 500k files worth about 160gb) i would experience a lock up.

so i had the memory exchanged under warranty. 20 minutes after install.... same thing again. so i swapped out the only other item i could in the machine, the pcie ssd - still resulted in the same thing.

then i noticed - anytime i was putting this system under load, i would hear the blower kick in heavy. so i installed hwmonitor and kept it on top for anything i was doing. sure enough... every single time that system reached 100 deg c, that system would lock up. on this very forum in several places, intel reps have stated the system is designed for 100 degrees or lower. however, inside intel processor diagnostics it very clearly states for the cpu a max temp of 90 degrees cel.

i updated bios to the latest (released just a week or two ago it appears) which made no difference.

i have turned off turbo on the processor, and cranked the blower up WAY high (what i have set it to is attached in the images below). at this point, that seems to be doing the trick, but makes it so damn loud it somewhat defeats the purpose of having a tiny machine.  and im not 100% sure just yet... still testing. but its definitely at least more stable at this point.

i purchased two identical nuc's... the other one is not having the system lock ups like this one, but is running just about as hot. so im not sure what is going on - but there is obviously an issue. any ideas?

I was fiddeling with the performance settings of my NUC5i5RYH / BIOS:

Date : 06/04/2018

Vendor : Intel Corporation (www.intel.com)

Version : RYBDWi35.86A.0370.2018.0604.1034

-Board-

Name : NUC5i5RYB

Vendor : Intel Corporation (www.intel.com)

and run into following problems:

The 'voltage offset' settings in Visual Bios under 'performance' tab are not respected after saving.

You can set whatever you want with no effect  - except the voltage offset setting for graphics.

With intel XTU tool you will see then after boot into windows that no offset which was previously set and saved in bios is applied - except the one for graphics. Other hardware info tool do confirm this.

If you set a value less than '-0.5' e.g. voltage offset with XTU  for one of these values (core / ring (uncore) / graphics: change together to same value in XTU) the NUC will crash and recover in BIOS.

So you can set offset value for with XTU but not in BIOS (exept the offset for graphics).

'RealTimePerformanceTuning' on/off does not affect this issue.

Next issue ist the scaling in BIOS for all negative offset values:

It starts with '-0.5' and continues with  '-0.10, -0.15, -0.20...' till '-0.50' again!

The lowest possible negative value should start with '-0.05' not '-0.5'.

Using positive Values the scaling is correct.

EDIT:

- Same issues with BIOS Date : 07/09/2018

Version : RYBDWi35.86A.0371.2018.0709.1155

- only lowest negative value affected with wrong scaling of offset values

I built up my NUC8i7HVK with the following:

32GB Crucial Dual Ranked memory

500GB M.2 Samsung M.2 NVME

OWC Thunderbolt JBOD (borrowed from my MacPro (Late 2013 black can)

All I have to say is WOW... It's great!   I tested with some games running at 2k.    I logged into Steam. Played an old game I like to play with family online..

Team Fortress 2,  Rocket Leage, Metro: Last Night.. wow.   My Gazebo Parrot-Sphinx flight simulator runs great!    Next week I'll test my Nvidia eGPU (GTX970)

I use it mostly for experimenting for Tensor flow.  

After this email is sent I will be testing video rendering time with kdenlive.  I have melt configured for my rendering with GPU.   I'll update later.

I got this NUC because I was tired of the problems with some of my OpenCL that runs on Linux crashing while running on my MacPro that runs Ubuntu 18.04 on bare metal.

Also Apple is dropping support for OpenGL in favor of their own API.. Metal.  Dumb move .  OpenGL is an open standard...

Anyway I bought the NUC8i7HVK because when I looked at the specs, overall the performance looked close to the MacPro.  The Xeon processor is faster with intercore data, but the overall performance of the NUC with the VegaM is actually slightly better! That's huge!   I am sure glad I didn't pay top dollar for my MacPro.    My son got paid for a job he did with Hardware.  He got the MacPro 6 core.     A year later he sold it to be cheap, and I gave him $250.00 more than he asked for.  He wanted a PC that was more "Open".. so he built his own with parts from MicroCenter.

One year later I came to the same conclusion with the MacPro. 

This little NUC is awesome!  

I have a small problem with my Nuc. Fans(I think, one of them) in midrange (only) produce vibration and extra noice.

Not a deal breaker, but something I would prefer not to have

This is how it sounds:

https://www.youtube.com/edit?o=U&ar=1&video_id=RFDU24voHYs

If I turn it (or move upside down) the noice disappears, ironically, in normal position it is very well reproducible

I disassembled Nuc (up to the fan) and tighten fan's screws

But it did not help

(btw on disassemble video I found in the Internet wifi card was using two connectors, mine only one)

I am not an expert but I suspect it is a defective fan  - when I shake the unit slightly, noise goes away momentarily - something I would expect from the defective fan. This is the worst case really - I do not have repair store nearby or time to spend on this minor (but unpleasant) defect.

https://www.youtube.com/edit?ar=1&o=U&video_id=GgAzyO6QjtA

Any suggestion are welcome, while the unit is torn apart, I would love to try them, if not I will have to put this unit to work and live with that

Hi,

I bought a NUC Kit NUC7PJYH (https://ark.intel.com/products/126137/Intel-NUC-Kit-NUC7PJYH) and encountered an issue, the 8GB memories (4GB DDR4 2133 x2) I installed always run in single channel active mode. I've tried two different memory brands/types, no luck at all.

So what's wrong? I need help, thanks.

ps: https://nucblog.net/2018/05/gemini-lake-pentium-nuc-review-nuc7pjyh-overview-1-3/

The guy named honoredshadow in comment seemed to encounter same issue.

Hello,

I am using an Intel NUC7i5BNB,

On one of my NUC's, NUC1 was running BIOS Firmware 49 version ( BNKBL357.86A Version:0049 )

On my other NUC, NUC2, I updated the BIOS to the latest 65 version. Then followed all the steps to create a custom BIOS (myCustom65.bio) file to include the 65 major revision update along with my own customised BIOS settings using Intel Integrator Toolkit. I modified certain BIOS Power Settings and certain BIOS Boot Settings in my custom settings.

Now when I tried to update my NUC1 with myCustom65.bio, even though the update from 49 to 65 major revision was done successfully, not all of my custom settings got applied.

Only the BIOS Boot custom settings were applied, but the BIOS Power custom settings did not get applied.

Please let me know what I need to do to ensure that all of my custom settings gets applied with my update file.

Thanks a lot.

Regards,

FST

I have an intel NUC NUC7I7BNH acting as a media center and haven't had any issues until the last couple of days.

My system is shutting down and when re-booted saying it was the result of overheating.

The issue only occurs when I am streaming content from the BBC web site via MS edge.  If I download the content it is fine and streaming from other sites Netflix's and Amazon don't seem to have any issues.  That and I haven't really done that much checking other browsers as I don't want to damage the unit but getting it too hot too many times.

All of the drivers and bios are up to date.  I have tried adjusting the setting in the bios to keep the processor cooler, but I am surprised that it is only the BBC site that seems to cause the issue.  I had process monitor open while streaming and the processor only seemed to be running at <15% so it isn't very stressed.

Does anyone have an idea as to what can be causing this.

Hello everyone,

I'm working with a intel NUC Board NUC7i3DNBE and want to use both of the M.2 slots on the board. But when I try to use the small M.2 slot the device is not recognized.

Several sources on the intel page: Intel® NUC Board NUC7i3DNBE 122501 shows that there are 2 M.2 slots available, a 2280 M-keyed slot and a 2230 E-keyed slot.

The product specification sheet: https://www.intel.com/content/dam/support/us/en/documents/mini-pcs/nuc-kits/NUC7i3DN_TechProdSpec.pdf also show that the 'second' M.2 slot (the 2230 E-keyed) is available. There are remarks on several places that there will be a wifi card in this slot on kit's that use this board and that way this slot is not available for use. (I suppose that this means it is not available because it is already populated).

When I look in the bios under Advanced > Devices > PCI, I can see only 1 M.2 slot. I have a checkbox to disable this slot and it shows some information about the SSD that is present in this slot. It does not show the second M.2 slot.

When I take out the SSD from the 2280 slot the bios shows me that the M.2 slot is "Not Populated" and the device ID is "<FFFF:FFFF>".

I have searched for this and tried some things in the bios like switching on UEFI boot and legacy boot, enabling and disabling the WLAN and Bluetooth options in Onboard devices. I updated my bios to the latest version.

Why does the bios only show 1 M.2 slot while there are two on the board? Does it check if the device in the 2230 slot is the what otherwise would be the supplied wifi card? Any tips on enabling the second M.2 slot?

Thank you in advance!

Greetings,

Justin

I've NUC8i7HVK on order. I would like a spare power supply and IR remote; supported under Windows 10. Can someone please help? Thank you.

Yes I have:

• Waited for it to stop.
• Reset the BIOS (this is the most bug-ridden BIOS I have ever encountered by the way, despite the high number of updates being released).
• Reinstalled the TXE driver.
• Reinstalled Windows (clean).

No matter what I do, the Intel(r) PTT Recertification Service is hogging between 30 and 40% of the CPU, 24/7. Sometimes it stops for less than a minute, but then it immediately resumes. I have reinstalled the driver and Windows multiple times, and it's always the same.

There's aren't many explanations for this problem; It's Intel's hardware running Intel's set of drivers on a clean Windows 10 x64 install with nothing else running. It seems like an Intel problem.

Another thread on here said that the issue resolves itself, with someone positing that the system needs to be recertified after a change. However I've had this system idling for 5 days straight and Intel(r) PTT Recertification Service is STILL hammering the CPU. Perhaps this could have something to do with the TXE driver being 2 years old?

I had to pull CMOS jumper out and then back in to get my 8i7HVK to turn on once after I unplugged it and moved to another room and once it just shut off on its own and needed the CMOS to be reset. Everything on the NUC is up to date and its been working fine for a few days.  I don't want to just start pulling at the battery as it seems to be taped onto the board in some way covered by tape.  Should I replace the battery and/or the jumper cable and if so does anyone know the exact steps?  The instructions listed for other NUC's don't seem to exactly apply.  Thanks.    

bios это фигня, а вот жадности можно только позавидовать, даже обновить пустой нук нельзя, нет места, зато бестолковых игр напихали. обновление уже 5 часов ставит, всего 19%, жесть полная. и результат после 6 часов failed. желаю вам того же))

I have started to get the error message in the attachment, now and then. It comes randomly when I use a browser.

The drivers are the latest.

Any idea what this is?

/Bjorn

Hello,

I have a NUC7i7BNH connected to a HDR monitor Samsung LC32HG70 via USB-C (Thunderbolt3) to Displayport cable. It was originally working but lacks HDR on DP. Recently I found the thunderbolt firmware update ver.33 that features HDR support for DisplayPort over Thunderbolt. However after completed the update, my monitor doesn't work anymore with the same USB-C to Displayport connection. I didn't even able to see BIOS screen nor Windows logo during boot time. Unfortunately I didn't keep record what was the original thunderbolt firmware version...

At about the same time, I have updated BIOS to 0066 as well. Already followed all the steps to reset factory default settings but didn't help.

I do still have HDMI work properly with HDR. However, I have two game consoles both connect HDMI hence use up all available HDMI ports on my Monitor. I still strongly wish to get DP works again with HDR enabled.

Many thanks!

Teddy

wanezhiling1: We will do our best to provide the information you are looking for.

At this time dual channel memory is not supported.  However, we are working on getting it supported, but we cannot commit it will be.

Regards,
Alberto R

I have Windows 10 64 bit installed on my Intel Nuc NUC8i7HVK. All drivers were downloaded from this site Downloads for Intel® NUC Kit NUC8i7HVK  and installed. NUC is connected to Yamaha A3070 receiver and then to Sony TV Oled A1. Belkin Ultra High Speed 4K HDMI Cables used for both connections.

PowerDVD 18 can't play HDR videos, saying that my TV can't play HDR.

Please help me with this issue. Thanks.

I have a small problem with my Nuc. Fans(I think, one of them) in midrange (only) produce vibration and extra noice.

Not a deal breaker, but something I would prefer not to have

This is how it sounds:

https://www.youtube.com/edit?o=U&ar=1&video_id=RFDU24voHYs

If I turn it (or move upside down) the noice disappears, ironically, in normal position it is very well reproducible

I disassembled Nuc (up to the fan) and tighten fan's screws

But it did not help

(btw on disassemble video I found in the Internet wifi card was using two connectors, mine only one)

I am not an expert but I suspect it is a defective fan  - when I shake the unit slightly, noise goes away momentarily - something I would expect from the defective fan. This is the worst case really - I do not have repair store nearby or time to spend on this minor (but unpleasant) defect.

https://www.youtube.com/edit?ar=1&o=U&video_id=GgAzyO6QjtA

Any suggestion are welcome, while the unit is torn apart, I would love to try them, if not I will have to put this unit to work and live with that

Hi folks,

my nuc5i3ryh runs as a HTPC with kodi and vdr. It automatically goes to sleep (S3) when there's no activity. It either wakes up by timer, IR  remote, WOL or simply the power button. The IP is static on the wired interface and wifi is disabled.

For a long time now I have an annoying issue: randomly the network is not working after resume. Sometimes it's every time, sometimes just every second time and sometimes it just works smoothly for days. Here's what I tried so far without improvement:

• Keep the BIOS updated
• Change the router
• Change the cable
• Try different power saving options in the BIOS (PCI related etc.)
• Loaded the network card module (e1000e) with specific option (such as "options e1000e SmartPowerDownEnable=0")
• Changed the linux distro (ubuntu 16.04 to 18.04; now it runs Debian Stretch)
• Reload network adapter and whole network stack on resume

This is how the system logs, when the interfaces fires up correctly:

Sep 14 19:40:31 nuc5i3ryh kernel: e1000e: EEE TX LPI TIMER: 00000011

Sep 14 19:40:31 nuc5i3ryh kernel: e1000e 0000:00:19.0: System wakeup enabled by ACPI

Sep 14 19:40:31 nuc5i3ryh kernel: e1000e 0000:00:19.0: System wakeup disabled by ACPI

Sep 14 19:40:34 nuc5i3ryh kernel: e1000e: enp0s25 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx

And without network:

Sep 15 11:55:22 nuc5i3ryh kernel: e1000e: EEE TX LPI TIMER: 00000011

Sep 15 11:55:22 nuc5i3ryh kernel: e1000e 0000:00:19.0: System wakeup enabled by ACPI

Sep 15 11:55:22 nuc5i3ryh kernel: e1000e 0000:00:19.0: System wakeup disabled by ACPI

Sep 15 11:55:25 nuc5i3ryh kernel: e1000e: enp0s25 NIC Link is Up 10 Mbps Full Duplex, Flow Control: Rx/Tx

Sep 15 11:55:25 nuc5i3ryh kernel: e1000e 0000:00:19.0 enp0s25: 10/100 speed: disabling TSO

To me it very much looks like a hardware issue but I'm not willing to spend money on a new nuc while this one is running well (except for the standby).

Does the issue look familiar to you? Is there anything else I can try?

Regards, Uwe

I have an intel NUC NUC7I7BNH acting as a media center and haven't had any issues until the last couple of days.

My system is shutting down and when re-booted saying it was the result of overheating.

The issue only occurs when I am streaming content from the BBC web site via MS edge.  If I download the content it is fine and streaming from other sites Netflix's and Amazon don't seem to have any issues.  That and I haven't really done that much checking other browsers as I don't want to damage the unit but getting it too hot too many times.

All of the drivers and bios are up to date.  I have tried adjusting the setting in the bios to keep the processor cooler, but I am surprised that it is only the BBC site that seems to cause the issue.  I had process monitor open while streaming and the processor only seemed to be running at <15% so it isn't very stressed.

Does anyone have an idea as to what can be causing this.