HI,

I'm running a new Skull Canyon device along with a new LG 5K (27MD5KA-B) thunderbolt monitor. It's a pretty plain install of Windows 10 pro, the intel utility to download all the latest drivers, and steam to play some games.

If I want to play full screen 3D games with the LG monitor, I get a black screen. Anything 3d - Wolfenstein, HL2, TF2, etc. Anything else is fine.

If I attempt to play them with a standard HDMI monitor, the games work fine.

I've completed a full wipe and install just to cover that area. The thunderbolt firmware has been updated to the latest, and the utility is installed to 'authorise' the monitor.

I'm attaching the output of the SSU.

Any help to resolve this would be greatly appreciated!

Hi,

I made an installation with three video-wall displays and Intel NUC-machine.

The Intel Graphics finds the monitors and an extended display can be used with all of them.

As the installation topology is 1x3 (ie. wanted resolution is 1920x3240px) collage mode is needed.

When entering the collage -mode settings, the Intel Graphics finds only 2 displays at the time.

How can I use all of the three displays in collage mode?

As per the Dell's link below, it is said the third (last) monitor needs to be set to DP1.1.

Can anyone confirm this?

*EDIT* We tried this (last screen in DP1.1 and that didn't work either.

Machine:

INTEL NUC BOXNUC7i7BNH Core i7-7567U

With Windows 10 HP

Displays:

Display connection via Targus USB-C - Display Port -adapter.

Found this: How to Configure U2415 Monitor Daisy Chaining on Intel HD Graphics | Dell Suomi

Have Linux Stretch installed on an NUC6CAYH.  (Openbox WM).  A nice match of OS and machine in many ways, but there are some noticeable visual distortions when scrolling in web browsers, kind of like ripples on a pond.

I know there has been updates for Windows graphics, but would like to know how to install graphic updates for Linux.  Stretch is using Kernel 4.9.  I tried installing DMC firmware 1.07 but this was not any help. The unit was manufactured in May 2017.

Grateful for any help here.

Kendew

Hi we have NUC7i5BNH connected to large screens. Several times a day the NUC freezes and only displays a gray screen. Cannot connect to it remotly anymore and only solution is a hard restart.

Bios and all drivers are on the latest verions.

any idea's?

Coming from Intel NUC DN2820 I was able to play 3D MVC with Kodi with new Intel Media SDK, I just purchased Intel NUC NUC7i3BNK and 3D playback doesn't work.

On the Intel NUC DN2820, the resolution was set 1920X1080p 3D and everything works great

On the Intel NUC NUC7i3BNK either I set the 1920X1080p 3D or  3820X2160p 3D doesn't work

The Intel Media SDK was supposed to allow 3D MVC to work, I did some testing and found the HDMI 2.0 connection is the one causing the issue and any NUC with HDMI 2.0 doesn't work/

After the last thread about this issue was falsely closed, here is the new one.

I hope we will get more support this time.

Like I said last time, I think it's a driver issue.

So whats the problem?

On all 2017 Intel NUCs I've seen the ITECIR IR Receiver disonnects after a while or it starts with a disconnected IR Receiver.

Why I know this? Well, the ITECIR IR Receiver sometimes is shown at the device manager at startup and sometimes it's not.

When you click on view/ show hidden in the device manager, it will be shown. When you click on settings, the device shows it's disconnected.

Why I think it's a driver issue? Starting the NUC over IR works 100%. But I want to shut it down over infrared doesn't work most times. After a while of using the NUC the ITECIR IR Receiver is with high probability disconnected.

Why nobody cares? I think the most people don't use the IR Receiver, so it's no problem for them. I buyed a Logitech Harmony Elite to start and shutdown the NUC over IR and control it by bluetooth. This error bothers me very.

My configuration:

Intel NUC7i5BNK

2x4 GB Crucal CT2K4G4SFS8213

1x 250 GB Samsung 960 m.2 SSD

Windows 10 Professional

The connnected AVR and TV doen't have importance I think. In the last thread Intel unfortunately testet a nonsensical setup. Please test only the NUC and check the device manager regularely. You will see, the ITECIR IR Receiver dissapears.

Here some Screenshots:

- After Startup: ITECIR IR Reciver can be found at the device manager.

- After a while of using. ITECIR IR Receiver is gone.

After clicking on: view/ show hidden. The symbol means it's disconnected.

The settings show: It's disconnected.

I'm using actual drivers.

After a reboot. It's connected. The game begins again.

INTEL, I believe in your support and your products. Please, let's find a answer this time. Thank you.

In a nutshell, the only issue I have with the NUC system is, the CPU fan would left turned on after ESXi shutdown while the NUC power button would be turned off. To turn the system back on with the power button, I would need to first pressing the power button for 5 seconds or so until the fan is turned off (the system is then forcefully powered off), only then I can turn the system back on again by pressing the power button normally. This annoys me as if I forgot to force the units to go down completely, I'd find the units are warm in the next morning and I don't have air conditioning running all the time. I had done a bit of research and did try a few things and unfortunately I had not found a solution to this, yet. I have two NUC units with the same parts and EXSi, both have the same experience.

Would appreciate your advise on what I should try.

And as much as I'd like to get some support regarding the above subject, I'd like share on this thread my experience of running ESXi 6.5 on the NUC units.

Hardware and firmware

Important hardware and firmware remarks

• For those planning to run ESXi 6.5 or similar, and for those planning to run Linux operating system on the NUC with Intel SSD 600P, I highly recommend that the SSD is updated with firmware version 121C (or better if available)
• There were issues reported running Linux on the Intel SSD 600P, at the time I'm writing this only Microsoft Windows versions listed on the 600P product page are 'officially' supported
• Having said, I had see reports on this forum and others that firmware version 121C works good for certain Linux flavors, and for me, ESXi - see also important notes on the NVMe driver for ESXi

BIOS configuration - configured according to article here by William Lam and article here by Erik Bussink - in summary, I have the following BIOS settings. I'm listing them for reference, not that I know what each of the settings meant

VMware ESXi

• Installed on the USB boot drive
• Updated to ESXi 6.5.0 Update 01 Build 5969303 here
• Two data store on each NUC, each data store fully occupy each 600P

Very important remarks

• Replace the stock NVMe driver that came with ESXi with the one built specifically for Intel SSD here
  • After the update, it showed intel-nvme instead of nvme as the driver for the storage adapter
  • You'll see on the driver page that the model 600P isn't listed, but the driver worked well for me so far
• I did the driver update after I had applied the ESXi 6.5.0 Update 01
• And prior to that, I had both of the 600P low-level formatted with HDAT2 (by verify/write/verify), the tool is listed here here

The catch was, without the intel-nvme adapter driver, I had painful experience working on the ESXi platform with the NUC system - obviously the system or its parts are not ESXi HCL listed

• Copying virtual machine folders from one ESXi data store to another ESXi data store that was created on another 600P on the same NUC would usually fail before 20% completion
  • ESXi would lose connectivity to the data store that it was writing after the error
  • I had to reboot to recover from the situation
• Or, similarly, copying virtual machine folders to/from the same data store would also result in similar experience
• Or, deploying virtual machines with thick disk mode (-diskmode eagerZeroedThick) with the VMware ovftool would also result in similar experience
  • Having said that, I didn't get any issue deploying virtual machines with thin disk mode

Post updating ESXi with the intel-nvme driver, I had tested the system to PASS the above test cases which failed 100% previously

Edits: there are 3 items attached to each NUC units

• The DC power plug
• The USB boot drive
• Cat5e network cable

No other items are connected other than the items above. Specifically I don't have any type of displays attached to the units.

Message was edited by: scene (added items attached to the NUC units)

I have two NUC7i3BNK that both have the same issue of the ITECIR Infrared Receiver not being detected after startup. It seems to only happen when the units are started by turning on their HDMI monitor or by pressing the power button on a RC6 IR remote. If I press the power button on the unit to turn it on or select restart in windows the ITECIR Infrared Receiver shows up in device manager and a IR remote works normally. When the IR decides not to work, scanning for new devices in device manager makes no difference and the ITECIR Infrared Receiver does not show up under HID. Both units are running windows 10 and didn't have the issue when initially installed.

Hello, I bought Skull Canyon for live performances, but I can't get nice results in latencymon. I have problems with CPU throttling.

What I have done:

-Disabled Turbo boost in Bios

-Disabled Speedstep in Bios

-Changed Power plan to High performance

-Disabled core parking

-Disabled Visual Effects

-Processor Scheduling set to "Background services"

What I do wrong?

Just finished bringing up my NUC7i5BNH with a clean install of Windows 10.

When the generic Windows driver was in charge before I installed the Intel Graphics driver, I had the native 2560 x 1440 displayed on my monitor over the HDMI cable. As soon as I installed the iGFX driver (GFX_WIN10_64_15.46.2.1.4729) the display dropped to 1920 x 1080 and I cannot for the life of me find a way to return to the display's native resolution.

I tried a custom setting in the Intel Graphics Setting application and it says that the requested setting is outside the bandwidth limitations for the device (which it shouldn't be).

Under the "Options and Support" section of the Intel Graphics Setting application, the application does see that 2560 x 1440 @ 60p Hz is a supported monitor mode. The monitor is from Monoprice and it's a 27" display.

The Intel Driver Update Utility doesn't register a version number for the graphics driver and reports it as "Unknown".

I don't know if it's related, but the system also doesn't recognize the audio capabilities of the monitor either.

More information from the Iris Graphics Control Panel:

----

Intel(R) Iris(TM) Plus Graphics 640

Report Date: Saturday, August 26, 2017
Report Time [hh:mm:ss]: 1:21:03 AM
Driver Version: 22.20.16.4729
Operating System: Windows* 10 Home (10.0.15063)
Physical Memory: 32659 MB
Vendor ID: 8086
Device ID: 5926
Device Revision: 06
Graphics Output Protocol (GOP) Version: 9.0.1066
Current Resolution: 1920 x 1080

Processor: Intel(R) Core(TM) i5-7260U CPU @ 2.20GHz
Processor Speed: 2208 MHz
Processor Graphics in Use: Intel(R) Iris(TM) Plus Graphics 640
Shader Version: 5.1
OpenGL* Version: 4.5
OpenCL* Version: 2.1
Vulkan* Version: 1.0.38

* Microsoft DirectX* *
Runtime Version: 12.0
Hardware-Supported Version: 12.0

* Devices connected to the Graphics Accelerator *

Active Displays: 1

* Digital Display *

Display Type: Digital
Serial Number: YSP12310001
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: DisplayPort
Device Type: Digital Display

Maximum Image Size
Horizontal Size: 23.62 inches
Vertical Size: 13.39 inches

Supported Modes
640 x 480 (60p Hz)
640 x 480 (75p Hz)
720 x 400 (70p Hz)
720 x 480 (60i Hz)
720 x 480 (60p Hz)
720 x 576 (50p Hz)
720 x 576 (50i Hz)
800 x 600 (60p Hz)
800 x 600 (72p Hz)
800 x 600 (75p Hz)
1024 x 768 (60p Hz)
1024 x 768 (75p Hz)
1152 x 864 (75p Hz)
1280 x 720 (50p Hz)
1280 x 720 (60p Hz)
1280 x 1024 (60p Hz)
1280 x 1024 (75p Hz)
1440 x 900 (60p Hz)
1680 x 1050 (60p Hz)
1920 x 1080 (60p Hz)
1920 x 1080 (60i Hz)
1920 x 1080 (50i Hz)
1920 x 1080 (50p Hz)
2560 x 1440 (60p Hz)

Power Management Support
Standby Mode: Supported
Suspend Mode: Supported
Active Off Mode: Supported

Raw EDID:
00 FF FF FF FF FF FF 00 66 70 60 27 00 00 00 00
0F 17 01 04 80 3C 22 78 FE EE 95 A3 54 4C 99 26
0F 50 54 A5 CB 00 71 4F 81 C0 81 80 95 00 B3 00
D1 C0 01 01 01 01 56 5E 00 A0 A0 A0 29 50 30 20
35 00 55 50 21 00 00 1A 00 00 00 FF 00 59 53 50
31 32 33 31 30 30 30 31 0A 20 00 00 00 FD 00 17
4C 0F 63 19 00 0A 20 20 20 20 20 20 00 00 00 FC
00 32 37 69 6E 63 68 20 48 44 4D 49 0A 20 01 5B

02 03 1F F1 4C 01 02 03 04 05 07 90 12 13 14 16
1F 23 09 07 07 83 01 00 00 65 03 0C 00 10 00 02
3A 80 18 71 38 2D 40 58 2C 45 00 FE 1F 11 00 00
1E 01 1D 80 18 71 1C 16 20 58 2C 25 00 FE 1F 11
00 00 9E 01 1D 00 72 51 D0 1E 20 6E 28 55 00 FE
1F 11 00 00 1E 8C 0A D0 8A 20 E0 2D 10 10 3E 96
00 FE 1F 11 00 00 18 01 1D 00 BC 52 D0 1E 20 B8
28 55 40 E8 12 11 00 00 1E 00 00 00 00 00 00 07

* Other names and brands are the property of their respective owners.

Im using a NUC6CAYH primarily as a 24/7 media server. I've set the power options under Win 10 as appropriate and even installed the mouse jiggler program. I can get it to stay awake for about three days maximum but then it crashes, sometimes less, requiring me to unplug and reboot.

Any suggestions?

Hi!

I'm having some issues with my brand new NUC6CAYH: The screen will randomly turn completely black for a few seconds.

This happens almost every minute. The NUC is hooked up to a display via VGA (resolution: 1920x1080@60 Hz). I'm not experiencing the same issue when I'm using an HDMI display (different resolution and refresh rate).

I have Windows 10 installed with the latest updates. The BIOS version is AYAPLCEL.86A and I applied this HDMI firmware update: Download HDMI 2.0 Firmware Update Tool for Intel® NUC Kit NUC7i3BN, NUC7i5BN, NUC7i7BN, NUC6CAY .

I have also installed the latest graphics drivers (15.46.2.4729) but I got the same problems with the previous drivers.

Any workarounds? Thanks in advance!

Hello,

I've recently purchased a Skull Canyon NUC and found out my USB multimedia keyboard does not work with it when no operating system is loaded.

I've borrowed a USB 2 hub and a USB keyboard to try and the borrowed keyboard and my mouse were detected by BIOS when connected by the hub to the nuc. Good news as I plan to waste at most 1 USB port for keyboard and mouse as the nuc has very few usb ports and I have many USB peripherals.

Now I need to buy another keyboard and a hub but I cannot tell before trying if they would be recognised by the bios.

Is there a way to know which hubs and keyboards are working in BIOS without trying them ?

My multimedia keyboard is a USB composite device with keyboard, mouse and multimedia buttons. I've used it for 10 years without any issues with a 10 year old computer. It works in my old computer BIOS. It also worked 2 times with the nuc, which is strange.

Thank you.

Hello.

I'm a new proud owner of a nuc7i3bnh.

Bios version 86A (49).

Windows 10 home 64bit.

I will be using the nuc as a media device connected to my tv (lg webos 2014).

When I turn on my tv I want the nuc to start (works fine as specified in nuc bios).

When I turn off my tv I want the nuc to shutdown (does not work, see below).

HDMI cec signals are working great using the lg tv remote. I have a pulse eight adapter inside the nuc. Navigating the windows 10 kodi app works as expected.

This is what happens when I turn my tv off:

Everything is running fine, tv on and nuc also.

I press the tv remote red button.

Tv turns off.

Nuc stays on.

I then start tv again to see what happened by pressing tv remote red button.

Tv turns on.

When I see the windows desktop it only takes a few seconds then the computer automatically shuts down.

It's as if the "shutdown" windows signal is not sent the first time due to timing.

The reason I say this is because if i instead set Kodi to sleep instead of shutdown (when tv turns off) it actually does sleep. But funny enough when I turn the tv back on windows still shuts down.

There are hdmi cec settings in the bios (set to turn on nuc when tv starts, other settings are turned off).

There are hdmi cec settings in kodi (what to do when tv is turned off, set to shutdown windows/pc).

And finally my lg tv has hdmi cec settings (SimpLink, auto-sync power is on).

If I disable the auto-sync power feature of SimpLink the nuc stays on, doesn't sleep or power down.

Due to a lot of cec settings involved perhaps there is a conflict. Hope you guys have some ideas.

Thanks for reading.

Best regards,

Eriksson

I have just purchased my first NUC Skull Canyon and I have connected it to my Samsung S27B971D WQHD monitor. However, 2560x1440 is not listed in the available resolutions. I have also tried to add it manually through Intel Iris Graphics Control Panel but I am getting "The custom resolution exceeds the maximum bandwidth capacity". 3 different HDMI cables I have tried with no success. I am pretty sure that I can get this resolution through DisplayPort but currently I do not have one. I am pretty sure I can get it through HDMI as well, as I have read that 4K is supported through HDMI on this machine.

I first attempted a Win7Ux64 install on the NUC and was able to limp along with it.  Finally decided to install the spyware known as Win10 so I could actually use all the hardware on the NUC.

Display Adapter shows the Iris Plus 650 as installed

Other Devices - Multimedia Audio Controller has the Warning Icon

But I have no audio, So, I have:

Uninstalled and deleted the graphics drivers.

Uninstalled and deleted the (Other Devices) Multimedia Audio Controller.

Installed the latest IDUU and ran it.  I get failure on the Graphics Driver Install (probably audio related)

Downloaded the zip and EXE of the latest graphics driver (dated Aug23 both through IDUU and manually)

Uninstalled and reinstalled the graphics drivers 4,789 times (this number might be hyperbole)

(did this both manually through the Device Manager, and using the executable)

Ran the Win 10 troubleshooter as to why the device isn't working.

"Trouble shooting couldn't find the problem"

Detailed information:

Issues Found

Check Audio Device: Detected (yellow-triangle !)

There might be a problem with your audio device/  (really, you think?)

Checked the BIOS to make sure everything is enabled (it is)

Checked Windows Update (there are no more updates available)

Where the &^$&#%@*!&@do I go from here to get some #*$&#*@& sound!?!?!?!?!

Have Linux Stretch installed on an NUC6CAYH.  (Openbox WM).  A nice match of OS and machine in many ways, but there are some noticeable visual distortions when scrolling in web browsers, kind of like ripples on a pond.

I know there has been updates for Windows graphics, but would like to know how to install graphic updates for Linux.  Stretch is using Kernel 4.9.  I tried installing DMC firmware 1.07 but this was not any help. The unit was manufactured in May 2017.

Grateful for any help here.

Kendew

I have a NUC6i3SYH (16gb Crucial DDR4 2133RAM (2x8GB), 256GB Intel M.2, 27" LG 27UD58 Monitor running up to date windows 10) and have 2 issues with it:

1. The audio: on first boot the audio doesn't work. If you restart the computer (which takes an age if the audio isn't working) it will work when it re-starts. This is just mildly annoying and never used to be like this. Is this something windows update has broken? I have updated the bios to SY0061.BIO as I was running one 57 or something equally old and it's not made any difference? Windows normally boots in a matter of seconds and when the audio is working restarts very quickly.

2. I'm getting some flicker on part of the screen. I'm unclear if this is down to the monitor or the gpu? It's a fairly recent problem and seems worse if the computer has been on for a while making me wonder if it's an issue with the GPU and heat? Where is the best place to start trouble shooting this issue? Or is it a known issue with the NUC?

Thanks in advance.

Dave

I have a NUC7i5BNH connected to a Samsung ua55c6900 TV via the HDMI port. This is a older TV running 1920x1080p. The video playback is choppy and not smooth. This is for streaming from netflix or local stuff off the hard-drive. I've got all the latest drivers apart from the HDMI2.0 firmware update. I can't do this because I don't have any HDMI2.0 devices to plug in. My $50 raspberry pi has smooth playback and so does my laptop so the high powered NUC should be fine. Any help?

Hello,

How do I access the BIOS on Intel's board model Crescentbay, installed in a NUC5i7RYF (fanless)?

So far, holding [F2] and/or [DEL] at startup does not work. I could not locate a BIOS mode jumper on the board.

This is what I could find:

Thanks for any help.