Quantcast
Channel: Intel Communities : Discussion List - Intel® NUC
Viewing all 18668 articles
Browse latest View live
↧

Sound driver issue with NUC7i5BNH

September 30, 2017, 1:59 pm
$
0
0

After installing the latest Windows10 64-Bit drivers from the Intel web site  <Intel Treiber- und Support-Assistent> the windows device manager shows a "!" at the <Intel(R) Smart Sound Technologie-OED> Error starting the driver...

 

Details (in German)

 

Beim Start des Geräts INTELAUDIO\DSP_CTLR_DEV_9D71&VEN_8086&DEV_0222&SUBSYS_00000022&REV_0001\4&1a0c962&1&0800 ist ein Problem aufgetreten.

 

 

Treibername: oem9.inf

Klassen-GUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}

Dienst: IntcOED

Untere Filter:

Obere Filter:

Problem: 0xA

Problemstatus: 0xC0000365

↧
Search

Ready Mode requires password on exit

September 16, 2017, 8:51 pm
$
0
0

I have a kiosk system I setup and due to the NUC's inability to come out of sleep from my remotes I'm trying ready mode.  Problem is even if I disable password on startup, password to resume from sleep or hibernation, when coming out of ready mode it requires me to login again.  How do I stop this?

 

 

Thanks.

 

Steve

↧
↧

Impossible to Downgrade BIOS on NUC7i5BNH

September 18, 2017, 10:38 am
$
0
0

I am running my NUC with BIOS .050 and want to downgrade it to .047

No matter how I try to downgrade, it seems impossible for some reason, even using the jumper method.

I was on BIOS 51, tried to downgrade to 47, as it has the previous UEFI graphics, but the BIOS says that it's incompatible BIOS (despite it still has the same ME version).

Tried to downgrade to 50 - worked.

Tried from 50 to 49, incompatible.

Tried the F4 method - getting blank screen when booting, doesn't do anything  (tested on 4k TV or 1080P monitor).

Tried removing the security jumper (following the exact instructions here)  - getting blank screen when booting, doesn't do anything  (tested on 4k TV or 1080P monitor).

I have asked other members in the NUC forum and they have the same results.

Is there any way to downgrade to .047?

↧

Audio issues at 4k on NUC7I5BNH

September 29, 2017, 8:32 pm
$
0
0

I am having issues with some audio, particularly in games, when my TV is set to 4k@60Hz resolution.  I mentioned this in the massive flickering thread and cvare told me to break it out, even though I think this is all related.

 

Setup: NUC7I5BNH, Vizio m55-C2 4k TV, Audio either through TV or using ARC to Sony XT:HT1 soundbar. 

 

Problem: When I have the resolution set to 4k@60Hz, ifI start a game in full screen mode that is at a different resolution than the desktop, I get no sound.  If Windows resolution is set to 1080p in the Intel Graphics Settings, the sound is fine (but I don't want to change settings and reboot every time I want to pay a game).  In one of the games, I can select windowed mode and the sound then works.  However, when my resolution is set to 4k, it only displays in 1/4 of the screen so there is obviously another problem there.  From looking around online, it sounds like others have experienced this before and it might be an HDMI handshake issue or some problem caused when trying to switch to a different resolution. 

 

Games: LEGO Star Wars: The Complete Saga

LEGO Star Wars III: The Clone Wars

LEGO Star Wars: The Force Awakens (this is the one that the audio works in windowed mode but the video is weird)

The LEGO Movie Videogame

 

So the symptoms are different than with the flickering issues, but it all seems related to HDMI/driver issues.  Is this a problem with the LSPCON chips in these NUCs?

↧

Intel NUC NUC7i5BNH frequently crashes

September 30, 2017, 2:37 pm
$
0
0

My Intel NUC NUC7i5BNH frequently has bluescreens and apps (Chrome, Opera, Adobe Lightroom, iTunes, MMC/EventViewer...) are crashing suddenly or report errors in application log (ZeroConfigService.exe [Version: 19.60.0.0])

 

The lastest minidumps (from today) are attached

 

HW: 1x Samsung SSD 850 EVO (500GB), 2x Cruical CT8G4SFD8213 RAM (2x, 8GB, DDR4-2133, SO-DIMM 260 pin)

BIOS Version 0049

Windows Edition: 10 Pro 64-Bit Version 1703

 

Regards

Holger

↧
↧

NUC6i7KYK: Display Sleep, Windows Shrink & Migrate to Upper-left Corner of Display

June 7, 2016, 5:56 am
$
0
0

NUC6i7KYK experiencing the symptom of when the display goes to sleep, all my windows shrink to about 1024x768 and, upon waking, are all bunched-up in the upper left corner of the screen.  Here's what I've done to try to troubleshoot:

 

  1. Install latest Intel graphics driver from here:  https://downloadcenter.intel.com/product/89187/Intel-NUC-Kit-NUC6i7KYK - done.  At the time, the latest version was version 15.40.23.4444.  Problem persists.
  2. Search the internet for similar problems - found this:  http://www.tomshardware.com/forum/id-2459135/u28d590d-nvidia980-displayport-powersave-shrinking-windows.html - this involves editing the registry and forcing d70 (hex for 3440) and 5a0 (hex for 1440) values into PrimSurfSize.cx and PrimSurfSize.cy categories.  Seemed to work until Intel driver was updated to latest version (15.40.24.4454) then problem returned.
  3. In frustration, did a complete re-install of Windows 10 Pro (including all patches and SW stack) using only latest drivers installed via Microsoft.  Problem GONE, but graphics were a bit "glitchy" - forced to install Intel Graphics driver to resolve those problems.
  4. Installed latest Intel graphics driver (15.40.24.4454) and problem returned!  I did notice that, post install and reboot, the Intel graphics driver pops up a calibration window that appears to set some variable to...1024X768.  But, I cannot find where to change this, despite looking for several hours.
  5. Found this post on this forum (https://communities.intel.com/thread/63548) where NUC5I5RYH owners experienced the exact same thing, which was cured by an update to the Intel graphics driver.

 

System Configuration:

  • Samsung 512GB 950 Pro (running latest firmware)
  • 2X16GB G.Skill 2800 MHz DDR4 (running @ 2400 MHz for now)
  • Windows 10 Pro, Version 1511, Build 10586.318 (fully updated and patched as of this AM)
  • Monitor LG 34UC97S (Ultrawide) attached via DP 1.2 (tried 2 different cables, both verified good on another system)
  • Graphics Driver:  Intel 20.19.15.4454 (most current as of this AM)

 

In addition, under Advanced Display Settings -> Display Adapter Properties -> Monitor, my monitor shows up as "Generic PnP Monitor".  This is interesting because, while running just Windows 10, it properly showed up here as an LG 34UC97.  I just tried to re-install LG's monitor driver (which claimed success) and rebooted, but the monitor still shows up as Generic PnP Monitor.  Why this is interesting is Intel's HD Graphics Control Panel reports (correctly) that the selected display is a "Digital Display LG Ultrawide".  Thus, I've got conflicting information.

 

Please help - this is making me crazy, is a sinkhole for time, and forcing the display to remain awake is not especially power-efficient...

↧

Graphics issues with NUC7I7BNH

September 11, 2017, 11:04 am
$
0
0

I have the NUC7I7BNH running:

 

  • Windows 10 Home (64 bit),
  • Kingston HyperX Impact 2x16GB  2133 MhZ DDR4 RAM
  • Samsung 960 EVO 250GB M.2 SSD
  • Connected via HDMI to LG 27UD69P-W 27" monitor

 

Two primary issues:

  1. When the monitor goes to sleep, I can't wake it back up without turning off the computer.  This seems to be an issue with the Intel GPU?  I've seen this issue on many forums with no real answer.  This alone is incredibly disappointing and if I hadn't bought all of these components to go along with my machine I'd be returning it unless I can find a solution that allows my monitor to sleep and wake up properly.
  2. When running google chrome, and going to google maps, the computer sounds like it is a jet engine taking off and starts going extremely slowly.  This problem does not exist with MS Edge, only in Chrome.  Not sure what could be causing this?

 

Thank you!

↧

Nuc7i7bnh noise level

May 4, 2017, 9:18 am
$
0
0

A bit surprised how loud the nuc7i7bnh is when the CPU is working hard (currently running an ffmpeg transcode) and with the fans spun up it's kinda loud...

 

Any suggestions to either improve the cooling so it's quieter (without risking damage) and/or a noise dampening dust enclosure that will solve the problem?

↧
Search

NUC7i7BNH – Dual Monitor Output via a Single USB-C Port

September 19, 2017, 5:00 am
$
0
0

Hi,

 

My monitor setup is as follows:

  • Samsung C34F791 (3440x1440 resolution)
  • Samsung S27A650D (1920x1080 resolution)

 

Both of these monitors have a DisplayPort input. I’d like to connect them via this port to my NUC7i7BNH. The USB-C port on the back of my NUC7i7BNH supports Thunderbolt 3, but I’m not sure if it’s capable of driving this dual monitor configuration.

Some suggest to use an external adapter, like Cable Matters, StarTech, or plugable.
https://www.youtube.com/watch?v=wpBfnnOl9Yw
https://lesterchan.net/blog/2017/08/11/cable-matters-thunderbolt-3-to-dual-displayport-adapter/

 

- I read that “USB-C specifications only allow one external display per USB-C port”. Is this correct for NUC7i7BNH’s Thunderbolt 3 port as well?

- If so, doesn’t an external dual DisplayPort adapter like Cable Matters adds latency or reduces framerates?

- Would you recommend using a single USB-C port and an external dual DisplayPort adapter, or direct USB-C to DisplayPort connection on one monitor + HDMI to DVI connection on the other monitor (S27A650D doesn’t have HDMI inputs)?

 

Regards,

Erez.

↧
↧

NUC7ixBN Screen Flashing (screen turns on and off) when using 4K resolutions

August 2, 2017, 4:42 pm
$
0
0

Hi all,

 

We are aware of this issue and a bug was opened a couple weeks ago.  The developers/engineers are working on finding a solution and I will post any updates and/or solutions here.

 

Thank you for your patience.

↧

DSAServiceHelper: Repeated installation of LAN driver 12.15.25.6

October 2, 2017, 2:05 pm
$
0
0

There is an endless loop in the installation request of the actual LAN driver.

 

It seems that the service helper isn't able to detect the installed version or the new driver package has an old version number...

 

In my case the wireless driver was updated correctly, after reboot only (and again) the LAN driver schould be installed.

 

Regards

Holger

↧

thunderbolt drivers for Windows server 2012r2

June 12, 2017, 4:25 pm
$
0
0

Hi Intel,

 

I'm looking for the drivers for windows Server 2012R2....here's the interesting part....your hardware IS the OEM.

 

So, in reference to your Post at:  communities.intel.com/thread/102107  ......this doesn't make sense.

 

Your harware is the Intel NUC NUC6i7KYK

 

Is there a reason that you don't make drivers for Windows Server 2012r2 for your own device??

 

This is a limiting  factor with this device,as i want to purchase a 40Gbit External NIC :

ThunderLink® | Thunderbolt 3 to 40GbE Adapter Dual port | ATTO

 

Kind Regards,

The guy who spent money and can't use the device as intended...because of Drivers.

↧

audio problems

September 16, 2017, 2:32 am
$
0
0

hey all,

 

i've just bought the nuc7i3BNH with 8gb ram and win 10 64-bit.

 

i pluged it to my reciver (denon) and my tv set (panasonic) with a hdmi cable.

 

the problem is that in some vidoes on youtube there is a sound and in others there is complete slience.

that's the case in another web sites.

i downloaded all the latest drivers.

 

pls help me.

 

thanks.

↧
↧

NUC6CAYH Wifi problem

August 24, 2017, 8:56 pm
$
0
0

Hi

Have Debian 9 installed on an NUC6CAYH and having one or two problems that is keeping things from being perfect.  This one seems simple and I hope someone will make me feel like a fool with something I am just not seeing, but I am not able to get Wifi working on this unit.  I have WICD installed which shows no wifi connections.  Rfkill shows nothing switched off.  I have installed the iwlwifi firmware and noticed the iwlwifi-3168-22.ucode file in the /lib/firmware directory.  Not sure where to go from here.  Please enlighten...

Kendew

↧

Whea uncorrectable error in my nuc syh6i5

October 2, 2017, 5:10 pm
$
0
0

I have a nuc syh 6i5 windows 10 with a whea uncorrectable error, I upgrade the bios to the last one, I control the two 8 gb of ram, I test the hard disk, I upgrade the driver, I control the  registry. But every time after at last 2 minute after the restart the whea problem return. What I can try to correct the problem, some other person have the same issue?

↧
Search

Ready Mode requires password on exit

September 16, 2017, 8:51 pm
$
0
0

I have a kiosk system I setup and due to the NUC's inability to come out of sleep from my remotes I'm trying ready mode.  Problem is even if I disable password on startup, password to resume from sleep or hibernation, when coming out of ready mode it requires me to login again.  How do I stop this?

 

 

Thanks.

 

Steve

↧

nuc7i3bnh does not wake up external hard drive from sleep

September 26, 2017, 2:08 pm
$
0
0

I recently purchaed this nuc and very satisified with size and perfomance

I do have one issue with my external hard disk, Seagate goFlex

http://www.seagate.com/em/en/external-hard-drives/desktop-hard-drives/goflex-desk/

 

The disk has an external power supply and usb 3 dock which i connected to the usb 3 ports on the front of my nuc

For some reason the disk doesn't wake up after the first time it falls asleep , which is an issue i never had in my older PC (consider that the windows 10 installation was transferred as is to the nuc)

 

i deselected the option that allows the port to turn off the device (I am not sure if i did it on the right port though) and i even installed the seagate app and sepcified NEVER to put the disk to sleep but still this happens and I lose all access to my media content whch is terrible for me

the only way to get it to work again is to unplug the usb and re plug it

 

any solutions?

↧
↧

NUCi67KYK - "No Intel(R) Adapters are present in this computer" error when installing Intel Network Adapter Driver for Windows 10 version 21.1

December 27, 2016, 11:28 pm
$
0
0

I attempted to install Intel Network Adapter Driver for Windows 10 version 21.1 (the latest version at this time) onto my NUCi67KYK, and the install of the driver would hang for 5 minutes, and then fail.  Due to this post, I installed Intel Network Adapter Driver for Windows 10 version 20.7.1 and the driver and wired ethernet connection works fine.  This is only a temporary solution, what happens when there is a network driver update we need to move to, but it doesn't work?  Why does this happen?  Can a fix be provided for the latest Intel Network Adapter Driver for Windows 10 for the NUCi67KYK so I'm not stuck with this old driver version?

 

Configuration:

 

NUC Kit NUC6i7KYK

16GB HyperX DDR4 2133 MHz SO-DIMM Memory Kit (2 x 8GB)

Samsung SAMZV6P512BW 512GB 960 PRO M.2 Internal SSD (quantity 2 installed)

↧

Sound driver issue with NUC7i5BNH

September 30, 2017, 1:59 pm
$
0
0

After installing the latest Windows10 64-Bit drivers from the Intel web site  <Intel Treiber- und Support-Assistent> the windows device manager shows a "!" at the <Intel(R) Smart Sound Technologie-OED> Error starting the driver...

 

Details (in German)

 

Beim Start des Geräts INTELAUDIO\DSP_CTLR_DEV_9D71&VEN_8086&DEV_0222&SUBSYS_00000022&REV_0001\4&1a0c962&1&0800 ist ein Problem aufgetreten.

 

 

Treibername: oem9.inf

Klassen-GUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}

Dienst: IntcOED

Untere Filter:

Obere Filter:

Problem: 0xA

Problemstatus: 0xC0000365

↧

Impossible to Downgrade BIOS on NUC7i5BNH

September 18, 2017, 10:38 am
$
0
0

I am running my NUC with BIOS .050 and want to downgrade it to .047

No matter how I try to downgrade, it seems impossible for some reason, even using the jumper method.

I was on BIOS 51, tried to downgrade to 47, as it has the previous UEFI graphics, but the BIOS says that it's incompatible BIOS (despite it still has the same ME version).

Tried to downgrade to 50 - worked.

Tried from 50 to 49, incompatible.

Tried the F4 method - getting blank screen when booting, doesn't do anything  (tested on 4k TV or 1080P monitor).

Tried removing the security jumper (following the exact instructions here)  - getting blank screen when booting, doesn't do anything  (tested on 4k TV or 1080P monitor).

I have asked other members in the NUC forum and they have the same results.

Is there any way to downgrade to .047?

↧
Viewing all 18668 articles
Browse latest View live
Search
<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>