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Creators Update Fall 1709 + NUC7i7BNH = "display resolution not supported"

October 18, 2017, 12:30 am
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Hi,

 

I have been using my NUC7i7BNH for a while, running Win 10 Pro 1703 connected to reciver and TV with HDMI.

Yesterday I got a new harddrive (Samsung 960 EVO 256GB NVME) and did a clean install with a Win 10 Pro 1709 (Creators Update Fall) ISO.

After installation a few minutes went by, the screen flickers and then goes black. Try to restart but the TV just says “display resolution not supported”. Perform restore to an earlier system restore point (probably before the update/driver was installed). The display works again and everything is OK. But after a few minutes the same thing happens again. Unplug my Ethernet cable and do yet another restore. This time the machine is running considerably longer. Download the Intel drivers from my laptop and install them on the NUC from a USB-drive. When I get do the display driver (Intel® HD Graphics Driver for Windows® 10 for Intel® NUC Kit NUC7i3BN, NUC7i5BN, and NUC7i7BN Version: 15.46.05.4771 (Latest) Date: 9/11/2017 ) the same thing happens again – no display.

 

Then tries to connect the NUC to my PC monitor and it works perfectly. Do a few restarts, wait a while etc… Everything works. Then connect it to the TV again – no picture – “display resolution not supported”. (Note: I have tried to connect the NUC directly to the TV without passing the receiver, but it didn´t help).

 

Gave up and switched back to my old hard drive with 1703 and that of course worked. Is the Intel display driver not fully compatible with 1709 Creators update?

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Which driver do I need to use for the dual array front mic in the NUC7i7BNH?

October 19, 2017, 2:02 pm
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I would like to use them for Cortana, but I don't see them as a recording device in WIndows 10.

I downloaded the realtec drivers but this is for the jack, not for the built in mic,,,

any idea?

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NO UEFI PXE Boot on NUC7ixxx

June 6, 2017, 4:46 am
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Hello,

 

our two new NUC7's does't boot over UEFI PXE IP4. PXE Server is Sccm2012.

 

Newest BIOS installed, load setup defaults.... etc nothing helps.

 

Legacy PXE works fine.

 

In SCCM log the 2 NUC7's doesn't appear.

 

Other NUC6's and Lenovo Notebooks (on the same cable) UEFI PXE IP4 works fine and are shown in log.

 

Can anyone help me, please?

 

Regards,

 

Christoph

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NUC7i3BNK screen flickering (1680x1050, 59 or 60hz)

October 20, 2017, 2:50 am
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Hi,

 

After purchasing a NUC7i3BNK for my aunt as a desktop replacement (only some light internet and office work) I installed the NUC on my LG IPS277l (1920x1080) via HDMI. No issues so far.

Unfortunately when installing the NUC at my aunt's screen (a Dell professional 2009W 20" screen with DVI-D and VGA connections) on the NUC's HDMI port with a HDMI to DVI cable the screen starts flickering in certain circumstances.

 

After some troubleshooting I noticed it only occurs so far on the 1680x1050 resolution (59 or 60hz doesn't make a difference) which is the recommended resolution for this screen. When setting the monitor to a lower resolution it doesn't occur so far.

I believe after reading the forum topics about screen flickering/dropouts that it is a driver related problem, since on other resolutions everything is ok so cables etc. should be fine.

 

I have already installed the most recent bios (0052) and updated the nuc to all the most recent drivers via the Intel Driver & Support Assistant. Then I tried the recommended older display driver in the main screen flickering topic (4771) and the HDMI 2.0 firmware update, but the flickering is still there.

 

(just to be clear, the screen stays ON all the time, it just glitches so no black screen on/off as reported with some 4k monitors)

 

I have uploaded a video of the problem:

NUC7i3BNK screen flickering - YouTube

 

Hope there is a solution for this problem, thank you in advance for looking into it.

 

Mik

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Intel NUC NUC7i5BNH frequently crashes

September 30, 2017, 2:37 pm
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My Intel NUC NUC7i5BNH frequently has bluescreens and apps (Chrome, Opera, Adobe Lightroom, iTunes, MMC/EventViewer...) are crashing suddenly or report errors in application log (ZeroConfigService.exe [Version: 19.60.0.0])

 

The lastest minidumps (from today) are attached

 

HW: 1x Samsung SSD 850 EVO (500GB), 2x Cruical CT8G4SFD8213 RAM (2x, 8GB, DDR4-2133, SO-DIMM 260 pin)

BIOS Version 0049

Windows Edition: 10 Pro 64-Bit Version 1703

 

Regards

Holger

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sst oed

September 13, 2017, 11:08 am
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intel nuc 715bnh intel sst oed driver failed to initialize

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DisplayPort Audio Issue on NUC7i5BNH

July 5, 2017, 3:25 am
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I've got a Dell P2415Q connected to an NUC7i5BNH via DisplayPort.

 

The speakers is then connected to the 3.5mm jack on the back of the monitor.

 

Everything is fine if I set the resolution to 4k@30hz or anything lower than this.

 

But the first bits of any audio is almost always dropped when the display resolution is set to the maximum 4k@60hz.

 

This is not much a problem if I'm watching a film or something but it's really irritating when half of a notification sound is chopped off.

 

If I connect the 3.5mm jack to the Realtek sound card on the front of the NUC there is no audio drop instead I get the electrical noise problem described by other people.

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NUC Skull Slow WiFi Download Speeds

October 12, 2017, 6:10 pm
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The internet speeds to my house are 50 Mbps down/up. I'm getting only around 25-30 Mbps down to my NUC Skull. The upload speeds are in the high 40s as expected. (This is all via WiFi.)

 

Any ideas what would cause the slower download speeds?

 

I saw another thread with a similar issue. I've followed some trouble shooting steps advised there:

 

 

Model: NUC Skull Canyon NUC6i7KYK
Operating System: Ubuntu 17.04

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NUC7i5BNH with external graphics

October 16, 2017, 7:23 am
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I am trying to use the Sonnet eGFX thunderbult with the NUC7i5BNH.  When i have it plugged in I am not getting video.  Has anyone gotten a external video to work on the new NUCs?  I am running Windows 10 build 1703 which should fall when in specs.

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No display on new Intel NUC6CAYH

October 18, 2017, 10:41 pm
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Hi,

I got my NUC (NUC6CAYH) today and was very excited until I found out there is no video output. Below are what I put in the NUC:

 

- 1x Crucial 4GB 204-Pin SODIMM DDR3 PC3-14900 1866 MT/s Memory Module from B&H Photo Video 

- 256GB SSD

- USB flash drive with Ubuntu 16.04

 

I tried to connect a 1080p monitor with both VGA and HDMI. Neither of them gave display on the screen. The screen was tested with other computer and it worked fine. I tried to use the upper RAM slot and lower RAM slot, and neither of them worked. The blue power button light was on after I pressed it to power on and there was no blinking/flashing on the power button light during start up. I was able to reboot the machine once with "Ctrl+Alt+Del" and saw the power light went off and then on.

 

Can some one explain me what else I should try to bring out the display?

 

If nothing work, should I contact Intel or the seller (B&H) for refund/replacement?

 

Thanks in advance!

 

Xin

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NUC 717BNHX1 Freezes

August 10, 2017, 12:36 pm
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Brand new NUC, installed windows 10 and BlueIris software for security cameras.... freezes every ttime after a few hours... the NUC isn't under any stress CPU usage is normal... I need some suggestions .....

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NUC7ixBN Screen Flashing (screen turns on and off) when using 4K resolutions

August 2, 2017, 4:42 pm
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Hi all,

 

We are aware of this issue and a bug was opened a couple weeks ago.  The developers/engineers are working on finding a solution and I will post any updates and/or solutions here.

 

Thank you for your patience.

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IR receiver not working on NUC7i3BNK after startup

May 8, 2017, 4:26 pm
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I have two NUC7i3BNK that both have the same issue of the ITECIR Infrared Receiver not being detected after startup. It seems to only happen when the units are started by turning on their HDMI monitor or by pressing the power button on a RC6 IR remote. If I press the power button on the unit to turn it on or select restart in windows the ITECIR Infrared Receiver shows up in device manager and a IR remote works normally. When the IR decides not to work, scanning for new devices in device manager makes no difference and the ITECIR Infrared Receiver does not show up under HID. Both units are running windows 10 and didn't have the issue when initially installed.

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Fanless / Passive Case for DC3217IYE

October 23, 2017, 6:01 am
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Hey,

 

I have a Intel NUC DC3217IYE and want to use it as Media Center. For that i want to put it in a passive cooling case.

I looked on the internet, but just found cases for 3rd gen and newer nucs.

 

Does somebody know, if there are cases for 2nd gen nucs as well, and can you recommend me one?

 

Best regards,

Azebe

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NUC6i5SYH SSD not found after removal and re-installetion of HDD

October 24, 2017, 3:35 am
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Hello,

I'm hoping that someone can help.

I bought a NUC6i5SYH last November as a ready to run computer, with SSD, HDD, RAM, and windows 10 pro installed.

the computer has been working perfectly (apart from the loud fan) until around a month ago when I removed the HDD.

I started the computer once without the HDD installed, after I re-installed the HDD the BIOS doesn't recognise the SDD anymore (not populated) only the HDD and therefore the computer can't BOOT.

I contacted the seller who informed me that I had invalidated the warranty as I'd opened the computer but they would repair at a cost.

I let the IT team in my company look at the NUC but they couldn't fix the problem either even after installing the latest BIOS and think it could be a hardware problem.

After reading the threads here I'm not so sure it's hardware related as there seems to be a lot of problems with the BIOS and the SDD.

I have tried everything I can think of and also a lot of the suggestions in the other threads here :- checked that SATA SMART is ticked, PCI devices M2 is ticked, BOOT is set to RAID, disconnected the CMOS battery for a few minutes. I also tried to BOOT with internal UEFI shell ticked in the BOOT configuration. Nothing works, I would be very grateful if someone could help, as I don’t want to scrap the computer.

 

Shaunw

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Which driver do I need to use for the dual array front mic in the NUC7i7BNH?

October 19, 2017, 2:02 pm
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I would like to use them for Cortana, but I don't see them as a recording device in WIndows 10.

I downloaded the realtec drivers but this is for the jack, not for the built in mic,,,

any idea?

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NUC7i7BNH - Rumorosità ventola

October 21, 2017, 3:32 am
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Ho acquistato da alcuni giorni un NUC i7 è ho notato con mio disappunto che la ventola della CPU è sempre in funzione, provocando un fastidioso rumore di fondo, anche quando il carico di lavoro è in idle e la temperatura della CPU è circa 40 °C.

Cercando in altri forum ho seguito i consigli riportati e impostato nel BIOS la modalità "QUIET" per la ventola ma non porta nessun cambiamento.

Ho impostato allora in modalità, "BALANCE" le prestazione della CPU ma anche questo non ha portato modifiche.

Ho aggiornato il BIOS all'ultima versione disponibile (52)

Leggendo in altre richieste di supporto per questa problematica ho notato che dopo tutte queste impostazioni, non sortendo nessun effetto, si può presumere che sia un difetto del NUC.

Chiedo se posso effettuare altre verifiche per risolvere questo fastidioso inconveniente, perchè utilizzando prevalentemente il mio NUC come HTPC, questo rumore è veramente insopportabile.

 

Cordiali saluti

 

Alberto Bertaggia

 

SO: Windows 10 64 bit

HD: Samsung 960 PRO 512 Gb

RAM: 2x8 Gb Hyper X

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NUC6i7KYK, Shutdown after/during Windows 10 install

October 23, 2017, 9:41 am
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Hey everyone,

 

I've had previous NUC - never such a problem and almost going crazy here after spending multiple hours on this box. Basically the NUC automatically shuts down before the Win10 installation completes, right after it reboots.

 

Intel® NUC Kit NUC6i7KYK

- updated latest bios (0050), reset to default values

- SSD: 600p Series 128GB, M.2

- RAM: Kingston ValueRam 8GB PC4-2133 CL15 260-Pin SODIMM KVR21S15S8_8

 

I'm unable to install Windows 10 on it, via USB, and also via Network Re-Image. I've tried RAM and SSD both in different slots.

 

Even created a brand new bootable USB image. When booting it it will not even fully load the image and NUC will shut down.

 

Official Win10 USB Stick: Setup running through, when Windows does the reboot during install it doesn't come back up.

 

Occasionally giving the error:

"The Computer Restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click OK to restart the computer and then restart the installation"

With that error there went to regedit HKLocal machine/SYSTEM/SETUP/STATUS/ChildCompletion > setup.exe. Changed value from 1 to 3 and rebooted. Not coming up again.

Same with network re-image. As soon as Windows should be starting it's

 

BIOS

Default, Fast Boot and Secure boot are off, tried disabling Round Trip Latency Optimization for Memory.

 

Never experienced this with Windows 10 and used the Win10 USB sticks for other NUC previously.

 

Would really appreciate your thoughts on this.

 

Thanks!

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NUC 717BNHX1 Freezes

August 10, 2017, 12:36 pm
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Brand new NUC, installed windows 10 and BlueIris software for security cameras.... freezes every ttime after a few hours... the NUC isn't under any stress CPU usage is normal... I need some suggestions .....

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NUC7i5bnh screen flickering when launching some programs

October 23, 2017, 1:48 am
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Hi.

My NUC7i5bnh is connected to the display via hdmi-dvi adaptor. Another information regarding my system is in attached file.

Screen begins flickering when I launch MS Word, Excel, Edge. Also it happens when I close Windows 10 built-in video player after playing video file and Skype after finishing conversation.

But it stops flickering when I launch the game World of Warcraft. And it does not flicker when apps mentioned above is launched if WOW is running in background.

How can I make it stop flickering without WOW in background.

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