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NUC6CAYH screen turns black for a second

August 8, 2017, 7:36 am
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Hi. I`m having issues with a recently buyed NUC6CAYH. The screen will randomly turn completely black for a second or two. (it happend once every 4 or 5 minutes or once every 4 to 5 seconds)

It has windows 10 Pro installed with latest bios (040) and drivers installed.

It is connected via VGA cable to a LCD display (resolution: 1440x900@60Hz).

The things i`ve tried so far:

  • lowering the display resolution to other than the native display stops the flickering or at least makes it less frequent.
  • I had keyboard, mouse and two printers connected to a back USB port through a 2.0 USB hub. removing the USB hub eliminate de flickering (or at least it has not flicker once in about an hour) [Hub works flawlessly in other PCs]
  • Connecting mouse keyboard and two USB hdds makes the flickering happen at least once every 30 minutes.

 

Thanks in advance and excuse my english.

 

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Integrator Toolkit, Custom Splash Screen, and .BIN files

November 8, 2017, 2:02 pm
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I'm using ITK 6.1.6 and I've run into a snag regarding the OEM Product Key. I'm supposed to convert the OEM Product Key into a  .BIN file that must be exactly 49 bytes in size. The Integrator Toolkit User Guide (Version 6.1.6) says this can be obtained from Microsoft. I've spoken to three different people at Microsoft who say any OEM Product Key support is handled by the manufacturer only and not by them.

 

Online documentation for Windows 10 ADK (Assessment and Development Kit) mentions the use of OA3Tool (OEM Activation Tools 3) to perform this conversion, but running oa3tool.exe does nothing more than flash a command prompt screen for a fraction of a second and then disappears. I am waiting to hear back from Microsoft on how to run this executable.

 

I've tried to import a custom splash screen file, and have successfully created a JPEG that does not return an error code, but the process will not complete without the .BIN file.

 

Has anyone has success in getting this to work?

 

I have a NUC7i7BNH and NUC6i5SYK. Any information and recommendations would be greatly appreciated.

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Windows were shrunk and moved to top left conner

November 6, 2017, 11:26 pm
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Dear all

When my NUC resumed from monitor standby, The desktop windows will be shrunk and moved to top left conner and piled up togather.

This problem is totally non understandable to me.   I am using a 4k monitor, and normally will open about 10 windows at the same time.  I will carefully arange these windows to proper locations and sizes for my working efficency.   I was totally astounded when first time I saw all of my opened windows were shrinked and moved to top left conner and piled up togather, when monitor resumed from standby.  I have to move and resize all of them to work again.  So, each time when i resume nuc, i will demn it.

 

Do anyone have samilar problems, please let Intel knows

 

Regards

Wang Wei

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NUC7I3BNH Wake on AC Power

November 8, 2017, 2:00 am
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Hi,

 

I would like to know if the

INTEL BABY CANYON NUC7I3BNH

Has the possibility in the BIOS to enable wake on AC.

So if the power is enabled on the nuc, that the system automatically starts.

 

Kind Regards,

 

Joost Braun

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NUC7i3BNH Audio Drivers not working

November 8, 2017, 12:39 am
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My second new NUC6cayh won't start

November 7, 2017, 11:19 pm
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Hello all,

I don't seem to have much luck with my NUC. This is the second one i buy (same model) that don't work.

First one was discust here with problem with signal to tv. That one i will send back for repair/replace.

Anyway, since i didn't want to be without HTPC i buy a new one. Put ram and sdd from the old one to the new one.

And it don't start..Power button don't light up and nothing happens when i press it. I can see inside the nuc that a led is light up when i connect AC power.

I tried to diffrent AC adapters, also tried the ram and hdd in a friends NUC (same model).

 

I tried to restore BIOS, but that didn't work since the nuc don't start at all. If i hold the startbutton for maybe 10 sec the hole LED frame in the front of the NUC light up for 0,5 sec and the goes black

again.

Press the powerbutton for 3 sec then release don't help. I tried to remove a jumper on the board to restore CMOS or something like that and that didn't help either.

 

Do i have a faulty one again?

 

BR //Daniel

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NUC6i7KYK keeps freezing (With Crucial Memory BLS2K16G4S240FSD/CT8902660), help needed please...

November 8, 2017, 2:40 pm
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Hi,

 

I have an NUC617KYK, which was bought about a year ago, but was unused.

 

Last week I bought a new SSD and 32gb of Memory to finally get it going..

 

The Memory is;

Ballistix Sport LT 32GB Kit (16GBx2) DDR4 2400 MT/s (PC4-19200) SODIMM 260-Pin - BLS2K16G4S240FSD

The SSD is;

Crucial MX300 525GB M.2 (2280) Internal Solid State Drive - CT525MX300SSD

 

I cannot get the NUC to remain stable, it constantly freezes.

The screen stays on, nothing is garbled, but the mouse and anything onscreen just freezes, if it is in sleep mode it freezes with a black screen.

It freezes during a Win10 install. It freezes after 10, 20, 12, 28 minutes, when Idle or under load.. No rhyme or reason really.

Usually just as  I click the mouse though

I have managed to install Win10 by lowering the CAS Latency and taking the lid off, which definitely helped a little (enough to install Win10).

(Latest BIOS and latest MS Win10 Iso from MS, and latest driver set from Intel)

Debian 9.0 installed beautifully (in non-graphical install) and runs pretty smooth until pushed at which point it also freezes in the same way as windows.

 

Having gone through the forums here a little, I can see  that my memory is technically unverified,

although I chose it because the crucial website listed it as compatible and a couple of online reviews used it in tests and seemed to have no issues.

 

Has anyone had any issues (or luck) with this memory?

 

I have tried changing the timings, speed, and multiplier down, but it hasn't made any difference, the NUC eventually freezes.

I'm a little unsure about how I should be changing the settings and basically just bumping them down a few notches.

I don't even know half of the memory settings in the BIOS, the last time I played with memory timings it was literally the turn of the century! (a Pentium II  if I recall...)

 

Should I return the memory and get a verified set? or Is it the NUC that needs returning?

Or can a NUC guru help me out with memory timings (if it is that)?

 

Thanks

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GPU Driver 15.60.0.4849 for KBL NUC?

November 8, 2017, 9:23 am
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Is the HDR launch driver : Download Intel® Graphics Driver for Windows* [15.60] compatible with the KBL-U NUCs?

 

It installed fine on a Shuttle DS77U (KBL-U Celeron), but, indicates incompatibility on the NUC7i7BNH (KBL-U NUC).

 

Unfortunately, only the NUC7 has the HDMI 2.0 ports that I want to test out the HDR capabilities with.

 

Any insight from the folks at Intel would be helpful.

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TCL P-Series 4K HDR TV as Display Sink for the KBL NUC?

November 8, 2017, 8:40 pm
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Is anyone here using the TCL P-series 4K HDR TVs as the display for their KBL NUC?

 

Particularly interested in hearing about the experience with 4Kp60 output to it / Netflix 4K / HDR (with Windows 10 Fall Creators Update + 4849 driver).

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NUC5PGYH HDMI image/video problem

November 4, 2017, 3:55 pm
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Hello.

I just got the nuc from the title a day ago and today i set it up connecting it to my tv. I noticed a weird problem with the hdmi. Sometimes when i change the source on my tv to another hdmi and then switch back to the hdmi where the nuc is i have an image which is only a white noise video. I am attaching a picture of it. After a few reswitches it gets normal. If i dont reswitch the screen keeps flickering between no signal, that white noise stuff and nothing shown with the message that the resolution is not supported. If i start the nuc and i have the tv on that hdmi source from the start everything is ok. Same after it starts working. The problem occurs just if i switch sources while nuc is on or i start the nuc and i have the source on tv on another one and i switch to the nuc at a later time.

Any idea what might be happening?

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How do I daisy chain 2 thunderbolt hubs?

November 7, 2017, 3:20 pm
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I have recently discovered a USB C hub that connects to my Thunderbolt port on the NUC7i7BNH. However it's only got an hdmi port, 2 usb ports and an sd card slot. I can daisy chain it with another hub, but there's no other USB C out on it, so can you daisy chain them together and retain the high power transfers?

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Some times boot well, some time boot bad.

November 9, 2017, 1:13 am
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Hi Guys

 

I have the following problem, 2 out of 5 times I start the NUC, windows 10 hangs at the start or the start menu or edge does not work.

 

Even though I have all the drivers updated, the intel update tool tells me to update 3 drivers. The Bios is updated to the latest version.

 

I have formatted the PC and I have the same problems again.

 

The first time I installed windows, it was done through the BIOS, I thought that was the problem, the second time I installed it I did it through UEFI with the same result

My NUC is the 5CPYH model. I have a CRUCIAL RAM of 8GB DDR3L. My SSD is a Zheino SATA II 120 gb.

 

¿Can you help me please?

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INTEL NUCi7 3D MVC ISSUE

March 7, 2017, 8:35 am
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Coming from Intel NUC DN2820 I was able to play 3D MVC with Kodi with new Intel Media SDK, I just purchased Intel NUC NUC7i3BNK and 3D playback doesn't work.

 

On the Intel NUC DN2820, the resolution was set 1920X1080p 3D and everything works great

On the Intel NUC NUC7i3BNK either I set the 1920X1080p 3D or  3820X2160p 3D doesn't work

 

The Intel Media SDK was supposed to allow 3D MVC to work, I did some testing and found the HDMI 2.0 connection is the one causing the issue and any NUC with HDMI 2.0 doesn't work/

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NUC7I7BNH Reboots instead Shutdown on Windows 10

November 9, 2017, 6:57 am
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Dear Sirs,

 

I'm having a problem with my NUC7I7BNH, when I want to shutdown from windows 10 it shows me shutting down then the windows logs in again!  If I run the shutdown command from CMD  "shutdown -s -t 1 , the nuc powers off properly.

 

Bios updated to  rev. 0054

All drivers installed from https://downloadcenter.intel.com/product/95065/Intel-NUC-Kit-NUC7i7BNH?_ga=2.117465984.808250409.1510239302-422242310.1509378145

 

My NUC setup:

Windows 10 PRO 64BIT

SAMSUNG 960 EVO M.2 250GB NVMe (SSD) MZ-V6E250BW

2 X Corsair 8GB DDR 4 2133MHz CL15 (CMSO8GX4M1A2133C15)

 

Please Advise.

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I have problem booting an Ubuntu usb to start an installation process

October 14, 2017, 9:31 am
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NUC 5i7RYH

Kingston G4 8GB USB created by Standard Ubuntu USB-utility with Ubuntu 17.04

 

The USB is found by BIOS but it won't boot from it.

 

I have tested several BIOS settings and updated BIOS Firmware too.

 

Any ideas?

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'Mode not supported please change the resolution on your input device'

November 9, 2017, 4:59 am
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After installing the latest Windows 10 update 1703, I get the message 'Mode not supported please change the resolution on your input device'. I am unable to use my Intel® NUC Kit NUC7i5BNH used with a Samsung TV. Is there a new graphics driver that I need?

I see there are lots of others with similar issues.

 

Regards Steve

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NUC6i7KYK and LG27UD88 - 4K Monitor

October 25, 2017, 6:41 pm
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When connected through HDMI ports on NUC and Monitor ( both HDMI 2.0's), when the Monitor goes to sleep it can not be reawaken and the speakers start chirping as if you just connected some other device and they do not stop.

The only way to wake the monitor is to switch to another input and revert back to the original HDMI1 or HDMI2 on the monitor.

On the Display ports it seems to work fine.

All Drivers are up to date !!!!

Configuration is

NUC6i7kyk

  32Gb of RAM

  M.2 - 512 Gb - SSD 960 Pro

Latest Drivers are:

  BIOS  Version 050

  Iris Pro 580 - Driver version (Win 10-64 - 15.46.05.4771 KY  download)  22.20.16.4771

  LG - LG ultra HD (HDMI)

  HDMI 2.0 Firmware  version 0x07 0x20

  Realtek High Definition Audio - Ver 6.0.1.7982

Is anyone out there having a similar problem.  Or is there any suggestions on how to fix this annoying problem.

Thank you

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NUC7ixBN Screen Flashing (screen turns on and off) when using 4K resolutions

August 2, 2017, 4:42 pm
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Hi all,

 

We are aware of this issue and a bug was opened a couple weeks ago.  The developers/engineers are working on finding a solution and I will post any updates and/or solutions here.

 

Thank you for your patience.

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NUC6CAYH Bluetooth range is unusably bad < 3 inches

November 9, 2017, 12:54 pm
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My NUC6CAYH shows the same problem mentioned in Bluetooth Pairing doesn't work

The solution provided there (uninstalling, restarting and reinstalling drivers) doesn´t work.

 

The NUC is only able to establish a bluetooth connection (and succesfully pair) if the device is a maximum of 2-3 inches from the NUCs plastic top. The connection is lost if going beyond that.

 

Both antenna leads are properly connected to the wireless card. The antenna cables themselves are properly connected to what appears to be two antennas beneath the NUCs plastic top. I de- and reattached the wifi card and antenna leads just to make sure thats not the issue.

 

I´m running Windows 10 Pro (1709) with the latest updates of intel drivers, bios and windows. Since i first tried using bluetooth after the Win10 Fall Creators Update i can't say whether it worked before.

 

Any idea what could cause this issue? Is it possible to have only the wifi card replaced under warranty?

 

Thanks in advance & greetings from Germany

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How to set a NUC wifi in "host" mode?

November 9, 2017, 1:11 pm
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Hi
We're on Windows 10 Enterprise IoT.

 

For a number of reasons we need to be able to switch between host and networked modes for the wifi.
is there some simple explanations out there?
Gunleik

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