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NUC6CAYH screen turns black for a second (VGA)

November 21, 2017, 2:30 pm
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Just bought a NUC6CAYH and installed Windows 10 Pro x64 a couple of days ago. A few minutes after Windows Update had installed the Intel graphics driver, the display connected through the NUC's VGA port started to turn black for a second or two every couple of minutes. During the Windows installation and before the box was connected to the Internet (and Windows was able to do updates), the problem did not exist.

To get rid of this annoying behavior, I started to look for updates and flashed the BIOS up to version 41 (from 38) and installed graphics driver 4849, which was just released a couple of days ago. Unfortunately, that did not solve the problem. I started searching this forum and found that many others are having the same problem. As outlined in other threads, this clearly is a Intel Windows driver problem. As others have tried, I installed Linux (Ubuntu 16.04.3) and I am not experiencing this annoying effect under Linux. So please fix this problem in your Windows driver - I specifically picked this box because of its VGA connector in support of my old monitor. It is shocking to me that a company like Intel is not capable to solve a driver problem that has been reported by so many so often for months.

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Intel NUC7i3bnh HDR support

April 21, 2017, 4:16 am
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Hello!

 

Is HDR support in windows 10 creators update supported for this model?

 

I cant find anything to activate it? In the HD control panel i cant change color depth and so on..

 

Do we need graphics driver with WDDM 2.2?

 

Kind reegards

Jake

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Creators Update Fall 1709 + NUC7i7BNH = "display resolution not supported"

October 18, 2017, 12:30 am
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Hi,

 

I have been using my NUC7i7BNH for a while, running Win 10 Pro 1703 connected to reciver and TV with HDMI.

Yesterday I got a new harddrive (Samsung 960 EVO 256GB NVME) and did a clean install with a Win 10 Pro 1709 (Creators Update Fall) ISO.

After installation a few minutes went by, the screen flickers and then goes black. Try to restart but the TV just says “display resolution not supported”. Perform restore to an earlier system restore point (probably before the update/driver was installed). The display works again and everything is OK. But after a few minutes the same thing happens again. Unplug my Ethernet cable and do yet another restore. This time the machine is running considerably longer. Download the Intel drivers from my laptop and install them on the NUC from a USB-drive. When I get do the display driver (Intel® HD Graphics Driver for Windows® 10 for Intel® NUC Kit NUC7i3BN, NUC7i5BN, and NUC7i7BN Version: 15.46.05.4771 (Latest) Date: 9/11/2017 ) the same thing happens again – no display.

 

Then tries to connect the NUC to my PC monitor and it works perfectly. Do a few restarts, wait a while etc… Everything works. Then connect it to the TV again – no picture – “display resolution not supported”. (Note: I have tried to connect the NUC directly to the TV without passing the receiver, but it didn´t help).

 

Gave up and switched back to my old hard drive with 1703 and that of course worked. Is the Intel display driver not fully compatible with 1709 Creators update?

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NUC NUC7I5BNH won't power off

October 27, 2017, 3:54 pm
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After installing the Windows 10 Fall Update my NUC7I5BNH won't power off unless I press and hold the power button until it turns off (hard off).

 

If I shutdown via Windows it just immediately starts Windows back up. I don't even get to the BIOS/UEFI splash screen.

 

If I press the power button on the front of the NUC the same behavior happens.

 

Video: Intel NUC NUC7I5BNH won't power off - YouTube

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VIZIO tv HDMI video detection/sound issue resolved in Win 10 Fall Update

November 21, 2017, 7:27 pm
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HI. Just an update for those using NUC6i7KYK driving VIZIO TV via HDMI.
  The "No video" or "Not Support" (yea this is how it is spelled) issue is gone after the Windows 10 Pro Creative fall update Version 1709 (Fall Creators Update) - Version 1511
    Switching HDMI inputs or turning the TV on/off is fine. Sound issue also resolved.
     Kinda miss my headphones. No one knew when I was playing on my computer. Now they do.
     Thanks to @Scott and others who suggested driver updates.
    Looking forward to the  IceLake  (60W ??) NUC later with 64GB memory support for next Holiday (Christmas)

 

Happy Thanksgiving to all !!
Techno

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Test only. Please ignore

November 21, 2017, 9:51 pm
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NUC7i5BNH - No audio through HDMI (TV) in fullscreen for certain games

October 30, 2017, 6:08 am
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Hello,

 

 

I have an issue regarding audio on my new NUC.

 

First of all let me explain my setup:

 

I have 2 monitors: one is your common somewhat old PC monitor that connects to the NUC through a HDMI-to-DVI cable. The other monitor is a recent model LGTV which is connected directly through a HDMI cable. Since the NUC only has 1 HDMI port, I alternate between them depending on my needs.

 

The PC monitor doesn't have its own audio, I use speakers for sound. There are no issues with this setup.

 

The problem arises when I try to play certain games in fullscreen on my LGTV: the audio device manager will detect my TV and keep doing so when the game is started in window mode, however, when fullscreen is activated the TV will dissapear from the audio device manager. It will reappear after a second or two when you alt-tab to check the device manager.

 

Since this only happens to certain games, this should be a software issue.

 

Games that don't have this issue: Cuphead, Xanadu Next.

Games that do have this issue: Little Nightmares, Grandia II Anniversary Edition

 

As you can see this is a mix of old and new games.

 

According to Intel's GPU GUI, my driver version is 22.20.16.4815.

 

I have made quite a bit of research regarding this annoying problem and haven't been able to produce any desirable results, please help me fix this oddity that no doubt devaluates my NUC.

 

 

UPDATE: Amy C. from another, similar topic suggested that installing version 15.45 (21.20.16.4678 according to the GUI) should fix the issue and indeed it does.

 

ADDITIONAL INFO: I encountered some mild nuisances with Windows 10 regarding driver installations in general and thought I'd mention them in this post to help anyone that has this same audio issue.

 

- Windows 10 will keep driver files (in this case Intel GPU + Intel Sound on the hardware manager), even if you uninstall the hardware. Make sure to get rid of the driver files by checking the box on the uninstall hardware confirmation screen, otherwise Windows 10 will update to the faulty drivers again.

 

- Windows 10 will automatically try to find the newest drivers for any of your PC components. Unfortunately, this means that it will find and install the faulty drivers again after some time has passed. What's worse is that  there doesn't seem to be a simple way to deactivate the automatic update feature for one specific component. You would either have to fiddle with Windows Registry or disable automatic updates for your PC as a whole.

 

Thank you very much, I hope that this fix is integrated into future driver updates.

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Intel NUC 7i3BNK boot issue after changing graphic memory size in bios

November 22, 2017, 3:24 am
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Hello,

 

I'have an issue with the new intel nuc 7i3BNK received one week ago.

I work with intel nuc kit for several years (since the nuc 3217IYE) and I have configured several thousand.

But since the nuc6i3, i'm facing several issue when i modify the graphic memory size in the bios.

For an example, if this setting is not set by the default value, it won't boot via PXE. that why we didn't qualified the 6i3 and we choose to work with the 7i3 after the 5i3.

 

This morning i received 10 new 7i3BNK.

I plugged the ssd and the memory (the same as the 150 nuc kits donE recently), i applyed the w10 LTSB image disk and i configured the bios to increase memory graphic.

 

the memory used is : Transcend 4GB 2133 MHz TS512MSH64V1H Intel Validated

 

the bios have not the same version as the old nuc7i3bnk produced. This morning it was 046.

The bios values are not the same as usual under Devices>>Video>>video configuration

 

I can set :

IGD minimum memory to 32Mb to 1Gb

IGD aperture size : 32 to 1,5 GB

 

So i have set up the nuc as usual :

IGD minimum memory to 1024

IGD aperture size :1024

 

The nuc didn't boot after that (power button blink)

I had to flash the bios to the latest version (054) with the jumper trick to boot.

But in the bios the video configuration it's still not the same as the last time...

 

IGD minimum memory to 32Mb to 64Mb

IGD aperture size :128 to 1024.

 

I did it on another one and the values are not the same as the previous one :

IGD minimum memory to 32Mb to 64Mb

IGD aperture size :128 to 2Gb

 

i'm very confused about this, did someone encountered the same issues ?

Does intel knoow about this ?

I need the abilities to set 1024mb minimum and 1024Mb aperture in the vidéo configuration.

 

Thank for your help.

 

xavier R

 

 

 

 

 

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NUC6i7KYK Cooling PAD Idea?

January 25, 2017, 9:23 am
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Hey there

My Skull Canyon gets really hot when playing games.

If i could buy Cooling pad (Something like laptop cooling pad), it may lower intel processor temperature?

Any1 did something like this?

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DE3815TYBE BiOS version 0015: Export and import of profiles does not work?

October 25, 2017, 12:02 am
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Hi,

 

If I try to export and import the bios settings as an profile on a usb stick all saved settings are lost. Is there a bug in the bios version?

 

Thanks for the help!

 

Andreas

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NUC7i5BNH Support for 2560x1440@60 over HDMI Issue (plus audio)

August 26, 2017, 2:01 am
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Just finished bringing up my NUC7i5BNH with a clean install of Windows 10.

 

When the generic Windows driver was in charge before I installed the Intel Graphics driver, I had the native 2560 x 1440 displayed on my monitor over the HDMI cable. As soon as I installed the iGFX driver (GFX_WIN10_64_15.46.2.1.4729) the display dropped to 1920 x 1080 and I cannot for the life of me find a way to return to the display's native resolution.

 

I tried a custom setting in the Intel Graphics Setting application and it says that the requested setting is outside the bandwidth limitations for the device (which it shouldn't be).

 

Under the "Options and Support" section of the Intel Graphics Setting application, the application does see that 2560 x 1440 @ 60p Hz is a supported monitor mode. The monitor is from Monoprice and it's a 27" display.

 

The Intel Driver Update Utility doesn't register a version number for the graphics driver and reports it as "Unknown".

 

I don't know if it's related, but the system also doesn't recognize the audio capabilities of the monitor either.

 

More information from the Iris Graphics Control Panel:

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Intel(R) Iris(TM) Plus Graphics 640

 


Report Date: Saturday, August 26, 2017
Report Time [hh:mm:ss]: 1:21:03 AM
Driver Version: 22.20.16.4729
Operating System: Windows* 10 Home (10.0.15063)
Physical Memory: 32659 MB
Vendor ID: 8086
Device ID: 5926
Device Revision: 06
Graphics Output Protocol (GOP) Version: 9.0.1066
Current Resolution: 1920 x 1080

 


Processor: Intel(R) Core(TM) i5-7260U CPU @ 2.20GHz
Processor Speed: 2208 MHz
Processor Graphics in Use: Intel(R) Iris(TM) Plus Graphics 640
Shader Version: 5.1
OpenGL* Version: 4.5
OpenCL* Version: 2.1
Vulkan* Version: 1.0.38


* Microsoft DirectX* *
Runtime Version: 12.0
Hardware-Supported Version: 12.0

 


* Devices connected to the Graphics Accelerator *


Active Displays: 1

 


* Digital Display *


Display Type: Digital
Serial Number: YSP12310001
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: DisplayPort
Device Type: Digital Display


Maximum Image Size
Horizontal Size: 23.62 inches
Vertical Size: 13.39 inches


Supported Modes
640 x 480 (60p Hz)
640 x 480 (75p Hz)
720 x 400 (70p Hz)
720 x 480 (60i Hz)
720 x 480 (60p Hz)
720 x 576 (50p Hz)
720 x 576 (50i Hz)
800 x 600 (60p Hz)
800 x 600 (72p Hz)
800 x 600 (75p Hz)
1024 x 768 (60p Hz)
1024 x 768 (75p Hz)
1152 x 864 (75p Hz)
1280 x 720 (50p Hz)
1280 x 720 (60p Hz)
1280 x 1024 (60p Hz)
1280 x 1024 (75p Hz)
1440 x 900 (60p Hz)
1680 x 1050 (60p Hz)
1920 x 1080 (60p Hz)
1920 x 1080 (60i Hz)
1920 x 1080 (50i Hz)
1920 x 1080 (50p Hz)
2560 x 1440 (60p Hz)

 

Power Management Support
Standby Mode: Supported
Suspend Mode: Supported
Active Off Mode: Supported


Raw EDID:
00 FF FF FF FF FF FF 00 66 70 60 27 00 00 00 00
0F 17 01 04 80 3C 22 78 FE EE 95 A3 54 4C 99 26
0F 50 54 A5 CB 00 71 4F 81 C0 81 80 95 00 B3 00
D1 C0 01 01 01 01 56 5E 00 A0 A0 A0 29 50 30 20
35 00 55 50 21 00 00 1A 00 00 00 FF 00 59 53 50
31 32 33 31 30 30 30 31 0A 20 00 00 00 FD 00 17
4C 0F 63 19 00 0A 20 20 20 20 20 20 00 00 00 FC
00 32 37 69 6E 63 68 20 48 44 4D 49 0A 20 01 5B

02 03 1F F1 4C 01 02 03 04 05 07 90 12 13 14 16
1F 23 09 07 07 83 01 00 00 65 03 0C 00 10 00 02
3A 80 18 71 38 2D 40 58 2C 45 00 FE 1F 11 00 00
1E 01 1D 80 18 71 1C 16 20 58 2C 25 00 FE 1F 11
00 00 9E 01 1D 00 72 51 D0 1E 20 6E 28 55 00 FE
1F 11 00 00 1E 8C 0A D0 8A 20 E0 2D 10 10 3E 96
00 FE 1F 11 00 00 18 01 1D 00 BC 52 D0 1E 20 B8
28 55 40 E8 12 11 00 00 1E 00 00 00 00 00 00 07

 

* Other names and brands are the property of their respective owners.

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NUC7i5BNK HDR support

November 10, 2017, 1:42 am
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I have a Nuc7i5BNK with Iris Plus640 Graphics but the latest driver, 4849 which should enable support for HDR, wont install and says the driver is not supported on my hardware. The Iris Plus640 is listed on on the supported hardware list for this driver on the download site but still wont install.

 

I am still running driver 4815 without any HDR. Should i wait for a specific driver for Nuc?

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NUC7i3BNK - Broken PCM sound from and above 88.2/16 via HDMI

October 14, 2017, 2:35 pm
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Hi

 

No issue with DTS_MA (96/24) and with other encoded HD format but sound in case of PCM from and above 88.2/24 is broken more and more as quality is higher and higher.

It is same problem with Direct Sound and WASAPI, with foobar2k and Jriver and Kodi.

I tried latest three Intel Audio Drivers but problem is same.

 

win64_154518.4664.exe

GFX_WIN10_64_15.46.5.4771_BN.zip

GFX_WIN10_64_win64_154702.4815.zip

 

DAC is Pioneer Receiver SC-LX 59 which is working fine from other sources via HDMI too.

OS: Win10pro 1703

 

Update: I have tried over all HDMI port on the receiver. Surprisingly only 4K HDCP2.2 port were effected. I would emphasize that other sources can drive these ports too without issue.

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USB device not recognized after working fine for a length of time

August 7, 2017, 9:07 am
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NUC skull canyon

Win 10 Pro 64 with 32 g Ram

 

All connected devices work fine for a while. Then I get a message like: Last USB device not recognized and the keyboard quits working.

 

What I've tried:

  1. Re starting. This works fine for a little while then the problem reappears.
  2. Swapping keyoards, using a wired and wireless model. no change
  3. Keeping all drivers updated using the Intel tool. No change.

Any ideas? Thanks

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NUC6CAYH screen turns black for a second (VGA)

November 21, 2017, 2:30 pm
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Just bought a NUC6CAYH and installed Windows 10 Pro x64 a couple of days ago. A few minutes after Windows Update had installed the Intel graphics driver, the display connected through the NUC's VGA port started to turn black for a second or two every couple of minutes. During the Windows installation and before the box was connected to the Internet (and Windows was able to do updates), the problem did not exist.

To get rid of this annoying behavior, I started to look for updates and flashed the BIOS up to version 41 (from 38) and installed graphics driver 4849, which was just released a couple of days ago. Unfortunately, that did not solve the problem. I started searching this forum and found that many others are having the same problem. As outlined in other threads, this clearly is a Intel Windows driver problem. As others have tried, I installed Linux (Ubuntu 16.04.3) and I am not experiencing this annoying effect under Linux. So please fix this problem in your Windows driver - I specifically picked this box because of its VGA connector in support of my old monitor. It is shocking to me that a company like Intel is not capable to solve a driver problem that has been reported by so many so often for months.

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VIZIO tv HDMI video detection/sound issue resolved in Win 10 Fall Update

November 21, 2017, 7:27 pm
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HI. Just an update for those using NUC6i7KYK driving VIZIO TV via HDMI.
  The "No video" or "Not Support" (yea this is how it is spelled) issue is gone after the Windows 10 Pro Creative fall update Version 1709 (Fall Creators Update) - Version 1511
    Switching HDMI inputs or turning the TV on/off is fine. Sound issue also resolved.
     Kinda miss my headphones. No one knew when I was playing on my computer. Now they do.
     Thanks to @Scott and others who suggested driver updates.
    Looking forward to the  IceLake  (60W ??) NUC later with 64GB memory support for next Holiday (Christmas)

 

Happy Thanksgiving to all !!
Techno

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When will there be a fix for the Skylake/Kaby Lake hyper threading Issue for NUCs?

June 26, 2017, 5:07 am
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Hi,

 

currently there is a big discussion about a Skylake & Kaby Lake bug regarding Hyper threading.

 

The bug is described in this Intel errata: SKZ7/SKW144/SKL150/SKX150/SKZ7/KBL095/KBW095.

 

See also:

 

https://lists.debian.org/debian-devel/2017/06/msg00308.html

for more details.

 

As much I know, there already exists a Microcode fix for the bug, but the Microcode version must be at least 0x5d/0x5e.

 

The newest BIOS version 46 (date was the 3rd of May)  for the current NUCs does not contain a fix for the bug, as much I could see (the Microcode version, I got, is 0x4e).

 

The question is, when will be there a BIOS version containing a fix for the bug for Kaby Lake NUCs?

 

Best Regards,

 

ThePatrick

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Windows 10 1017

November 2, 2017, 1:50 pm
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has Windows Fall Update reached any NUC6i7KYK machines yet?

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Sleep mode. Loud noise from the speakers

November 3, 2017, 11:51 am
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Windows 10 Home NUC7i5BNH

There is a problem. :(((

In the sleep mode, loud noise from the speakers. The speakers are connected with USB and audio jack.

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I have problem booting an Ubuntu usb to start an installation process

October 14, 2017, 9:31 am
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NUC 5i7RYH

Kingston G4 8GB USB created by Standard Ubuntu USB-utility with Ubuntu 17.04

 

The USB is found by BIOS but it won't boot from it.

 

I have tested several BIOS settings and updated BIOS Firmware too.

 

Any ideas?

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