Recently acquired a NUC7i7BNH to fill-in as a light duty Plex server (single stream, mostly direct play).
Win10 Pro
500GB m.2 SSD
2TB HDD
Cat 5 Wired
All seems to be working except when I attempt to use the NUC as a Plex client. I get playback on my 1080p content, but a only black screen (w/audio) for 4K HDR content. The NUC can serve 4K content to my other Plex clients with no complaints (AndroidTV, LGTV, TiVo). Using the NUC as a Plex client/player is my issue. Before purchasing, I had read 4K playback was possible on these devices.
So far, here are my steps:
1. Swapped out HDMI cables, swapped to alternate HDMI Inputs to LGTV 4K TV
2. Updated BIOS to latest v1.72, dated 11/20/2017 (claims to update HDMI 2.0 Firmware)
3. Updated Graphics driver to latest v24.20.100.6025, dated 5/7/2018
Multiple reboots, confirmed the BIOS and drivers updates have "stuck", still getting blank screen with 4K content.
Questions:
1. Did I misunderstand the 4K playback capability of this device?
2. Any other BIOS/Config settings to tweak?
3. Any suggestions to get this NUC working as expected?
Thank you!
Mark


