Several months ago, my cursor (not the pointer) began disappearing whenever I was typing in multiple applications, i.e. MS Office (Word, Outlook & Excel), this website, browsing bars on multiple Internet browsers), requiring that I left-click the mouse to restore the cursor.
I believe I can now isolate this issue to the NUC, and not Windows, Logitech or MS Office software.
Is anyone else with a similarly configured NUC experiencing this issue? All advice welcome. I will add that Logitech technical support did mention that they had received this issue from others and they thought that it may be a Windows or Office issue, but I can find nothing on Microsoft's board about this issue with a cursory (NPI) search.
Thanks.
I am using a Logitech K350 wireless keyboard & M510 mouse with the Unifying connector and current software Logitech - SetPoint version 6.67.83 (64-bit). This issue does not occur on my Samsung laptop when using the same keyboard, mouse and connector. Note that I have moved the Unifying Connector amongst the USB ports on the NUC.
I believe Windows 10HP 64-bit is up to date, -
Hotfixes from Microsoft Update (agent version 10.0.17134.48) install automatically.
Last install: 5/28/2018 7:56:30 AM, check: 5/28/2018 7:56:15 AM.
NOTE: (KB4100403) is now being downloaded and installed, with a restart required. I will do this now and if this issue magically disappears will update this. It will probably not disappear...
I am fairly certain my NUC BIOS is up to date, although I haven't checked in about a year, so if someone is aware that Intel released anything new in the past few months, please let me know and I'll update it. My current BIOS is WYLPT10H.86A.0045.2017.0302.2108 (installed 3/2/2017)
Pasted here is information from BelArc Advisor, run today:
- 1.90 gigahertz Intel Core i5-4250U
- 128 kilobyte primary memory cache
- 512 kilobyte secondary memory cache
- 3072 kilobyte tertiary memory cache
- 64-bit ready
- Board: Intel Corporation D54250WYK H13922-304
- Serial Number: GEWY432002UP
- Bus Clock: 100 megahertz
- 16282 Megabytes Usable Installed Memory
- Slot 'DIMM 1' has 8192 MB
- Slot 'DIMM 2' has 8192 MB