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NUC 7i5BNH does not output 4K@60p with 10-bit YCbCr420 color + HDR

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Hi all,

 

Just got myself a new LG 65B7 TV

 

Hooked my NUC to it - it switched to 4K automatically.

I has also able to change the output to 60Hz via the Intel management utility.

 

However, I do not see an option to change the color depth or format.

I saw some screen captures in other topics where people have an "advanced" in the "display" menu - while I do not.

Is it something I have to enable somehow?

Maybe the missing settings are hiding there...

 

Anyway, my current settings are stuck at 4K@60p with 8-bit YCbCr420, and I do not see any way to change those.

Updated the graphics drivers, flashed HDMI firmware, flashed BIOS, Windows is updated to the creators update.

 

Regarding HDR - I do see the toggle - but when toggled - it just goes back to being off.

 

Any advice would be greatly appreciated!


NUC dead (power button no react)

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Hi all,

 

I have a NUC 7i5BNK and an issue "dead NUC" appeared from day to day.

I have tried all suggestions below but nothing helped:

 

1. BIOS Recovery by the Power Button Menu

-> after power button pressed nothing happened

2. BIOS Recovery by the Security Jumper

-> no reaction on power button press

3. Disconnect the power cord from the AC power source for 30 min

-> after assambling everithng togerther pressed power button, but no response

4. Pressed power button for 3-more seconds

-> Nothing helped

5. Removed RAM and HD

-> after pressing power button nothing happens

6. After connection to AC power cord

-> internal led is off

 

Is there some other suggestion?

 

Thx.

NUC7i7BNH won't sleep, only restart, and Optane issues

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evening all,

 

I have a NUC7i7BNH running Win10, fully patched with latest Intel drivers and Windows updates, but ever since I've had it, the unit won't sleep, it will only power off or restart when it reaches a low power state.

 

Curiously, it will go to sleep if I'm charging something (iPad, headphones etc), but I'm assuming that with the charging it's maintaining a certain power level, so it's performing it's sleep correctly.  I've tried recommended power settings in BIOS and OS but no joy.

 

I've also got an Optane card that isn't recognised in the OS.  I've got RST turned on in BIOS (but it shows nothing in M2), and if I have it set to AHCI, then M2 shows up with the Optane card.  Windows calls it an Intel Chipset SATA/PCIe RST premium controller in Device Manager, but nothing in Disk Mgmt and the Optane Memory app says there's nothing installed.  Have tried reseating the card several times without success.

 

Happy to provide any and all info to get to the bottom of this.

 

If anyone could shed some light on this I would very much appreciate it.

 

Cheers,

Nevin

Intel NUC7i7BNB Bios Update ?

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So,

 

I have a problem where a new M2 SSD isn't detected in the bios.

 

Before going mad I thought I'd check the Bios Rev.

 

I've managed to find https://downloadcenter.intel.com/download/27843/NUCs-BIOS-Update-BNKBL357-86A-?product=95065

 

But the Bios release notes from OPSD and the page itself don't actually mention the specific board (NUC7i7BNB).

 

The bios string is BNKBL357.86A.0053 (Bios Rev 0053) - Which does match the bios string, but as mentioned neither the release notes or the product page mention the specific board NUC7i7BNB.

 

https://downloadmirror.intel.com/27843/eng/BN_0064_ReleaseNotes.pdf

 

Can someone from the NUC team or Elan PW (assuming that's where OPSD still develop Bios - I've been away from the IT business for a while and no longer have IBL privileges) please confirm is this bios is compatible with this specific board please.

 

Warmest Regards - Dave.B

NUC7I5BNK Wireless adapter dissappear from devices in Windows 10 after reboot.

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Hello community, I have purchased a brand new NUC7I5BNK few weeks ago and just started to play with it, so far, the installation of Windows 10 and Linux (Lubuntu) worked pretty fine, I have upgraded Windows with the latest updated, installed all the drivers from the official Intel support website and everything looked fine.

 

Unfortunately, the day after I installed everything I powered on the NUC and realized the Wireless adapter just dissapear from the device manager, so I did some troubleshoot, I have uninstalled the driver and then rebooted, the wireless adapter appeared again so I tried again installing the latest release (20.50.0) and it worked fine for a while. Once again, after some reboots, the wireless adapter dissapeared, I did more troubleshoot, installing a previous driver (20.30.1), did the same without luck until I realized the wireless adapter was in a disabled status in the Network Connections panel, once again, it worked for a while until I rebooted the NUC few more times.

 

At this point, I just decided to start playing with linux as that was going to be the mainly used SO of the NUC, it worked fine for a while too until I experienced exactly the same behavior, the adapter just dissapear after few reboots.

 

I also upgraded the BIOS to the release 0064 without luck, any SO (Windows 10 or Lubuntu) sometimes detects the adapter and sometimes they don't, I have not played around for a long period of time, so I cannot assure the adapter runs fine during hours of working, I only see the issue after rebooting the NUC, and it is quite annoying as sometimes even after many reboots, the adapter just does not appear.

 

I strongly believe there is a hardware issue, but open to hear any suggestion.

 

Thanks in advance.

NUC8i7HVK no HDMI audio signal when connected to receiver

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I have set up the NUC as an HTPC. The HDMI connection from the NUC goes to a receiver and then from the receiver to the TV. The PC desktop is displayed on the TV but no sound output devices are found. The PC says that nothing is connected?

 

I have checked the HDMI cables and they are working. Reconnected my old NUC6i7KYK and is able to send audio and video through receiver to TV.

 

I bypassed the receiver and connected HDMI directly to NUC. Video and sound were sent to TV.

 

Why would the NUC HVK HDMI sound not work when connected to receiver?

NUC8i7HVK - Can I use the new radeon driver 18.6.1?

NUC8i7HVK: Replacement Power Supply/Brick/Adapter?

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So, I just ordered an NUC8i7HVK, and would like a second power brick to save lugging it around all the time (home<-->office)...

 

No love at Intel® NUC Spare Parts yet :-(

 

From review pics I see the NUC comes with a Lite-On brand power supply, model "PA-1231-12".

 

The Technical Product Specification states that's a 19.5v/11.8A (230w) power supply with a DC "barrel" style plug having 7.4mm/OD 5.0mm/ID shell (ground) and inner 0.8mm (19.5v) contact.

 

So, the question then becomes, where to get one?

 

I can't find anyone selling identical Lite-On power supplies directly online?

 

There seem to be a variety of laptops using similar power supplies. It's worth noting that Lenovo uses a "PA-1231-12LA" (note the additional "LA" on the end) model with an incompatible square plug.

 

Interestingly, the tech spec also states:

The kit has a power sensing circuit that Manages CPU power usage to maintain system power consumption below 230 W. It is recommended that you disable this feature (via BIOS option) when using an AC-DC adapter greater than 230 W.

Which makes me wonder if trying to find one of the 280w power supplies MSI specs for their gaming laptops might yield a performance increase (at least for a burst until you hit the TDP wall)?

 

Anyhow, searching Amazon yields an HP branded one ("HSTNN-LA12"), and one from Delippo, so I'm wondering if I should give one of those a shot?  I just want something reliable that won't fry my NUC, but the marketplace for these things sure is sketchy :-(


Intel Hades Canyon : NUC8i7HVK : Windows 10 : How can I get it to play back HDR 4K HEVC 10bit content?

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Hello Nuccers,

 

I had a Skull Canyon and ran into issues with the Intel GPU not supporting playing back Bluray 3D content (iso files)  and that it also never supported HDR. When I heard about Hades Canyon, I thought, "Fantastic! An Intel NUC with a decent GPU which should be able to deal with HDR etc.,".

 

I got the unit last Friday, installed everything easily and then set about trying to get it to playback HDR content. A few details about where I am currently:

 

1. The unit is connected to my TV an LG OLED55E6V (2016) using one of the HDMI ports on the back of the unit.

2. The OS is Windows 10 Pro, fully activated, fully updated.

3. In Windows 10, in the display settings I have HDR toggled on (HDR & WCG).

4. Upon enabling this I have a washed image on the TV screen. The TV correctly reports a HDR flag, but all the colours look washed out.

5. Looking in the Radeon driver settings, I noted that using the colour mapping BT2020 has washed out colours, but swapping to BT709 leads to colours on the desktop which I consider normal. I have been informed the BT2020 is the correct colour setting for HDR...... (in any case the driver does not save the setting and everytime you reboot it defaults to BT2020.)

6. In the Radeon driver settings, suspiciously under colour depth, I only had 8 bit enabled and available. The screen was being driven at 60Hz and I remember reading somewhere in the past that my LG screen from 2016 can only support 10/12bit colour depth at 30Hz and below, so have currently set the refresh rate manually to 24Hz and now have 10 bit colour enabled. Still looks washed out......

7. So Windows 10 is telling me that HDR is enabled and the TV also shows me the HDR flag correctly.

8. In terms of trying to play back content, I initially used MPV, but after some testing realised it only supports SDR content, after investigating more it would appear there are some options which might work:

 

          a. Cyberlink PowerDVD 18 Ultra - I upgraded a license I previously had, but it stubbornly refuses to playback HDR content, it would appear from checking other forums that HDR support is limited to Nvidia cards and (irony alarm) Intel GPUs. It plays back SDR content.

          b. Microsoft films and TV - In my case it just produces a black screen......

          c. MadVR + MPC - I have not tried this, this setup is far too fiddly and involves changing registration settings to get from the right settings for SDR to HDR and back again depending on what content you want to playback.

          d. VLC 3.0+ - Tried this and it just seemed to playback content in SDR.

 

So I cannot get the unit at this time to playback HDR 4K HEVC 10 bit content. This is not the end of the world for me, I currently use an AppleTV with Infuse and that is producing amazing looking content, but I have always had a Windows HTPC and hoped to be able to continue that trend.

 

Any ideas? Am I trying to do something that the unit should be able to or not be able to do? Am I jumping the gun and need to wait for the Vega drivers to mature a bit? Or for AMD 4K support to properly come online? I read the following:

 

AMD's PlayReady 3.0 In Polaris, Vega GPUs, APUs to Enable 4K HDR Streaming on PC | TechPowerUp

 

Thanks for any input.

 

Regards,

 

Percy Cuscaden

Does the NUC6i7KYK HDMI port support the Display Data Channel (DDC)?

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I have connected an NEC LCD2490WUXi2 monitor to an NUC6i7KYK via the HDMI port and an HDMI to DVI-D adapter.  NEC's SpectraView calibration software reports "Unable to communicate with any supported display monitors".  NEC tech support claims that this is because the NUC6i7KYK does not support the Display Data Channel (DDC) signal.  Is this correct?

Which one should I get, NUC8i7HVK or NUC8i7HNK?

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I'm a Lightroom and Photoshop user and I'm about buy a new pc because my current one is showing its age. I'm almost determined to buy one of the latest NUCs with the AMD Radeon RX Vega M. I'm not a gamer and I don't plan to game with it (too old for that). Beside the Adobe apps I woukd like to do some light video editing with footage taken with my cameras: Nikon D750 and Olympus TG-5. I won't use Premier Pro but something lighter (and  cheaper).

 

My doubt is if I should get the less powerful NUC8i7HNK with Vega M GL, because the most powerful NUC8i7HVK is only worthwhile for gamers and will bring negigible benefits for Lightroom, Photoshop and the video editing I plan to do.

 

Thank you for your help 

Hades Canyon Challenger

Bios settings for Ubuntu Linux install.

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Hi, I have just purchased a NUC6CAYH, unfortunately I can't access the visual bios on my main 42" Panasonic tv, even though the resolution is supported, but luckily I can on my 22" Samsung tv.

 

I want to install a Ubuntu dvd from an external optical drive, what would be the best recommended settings in the bios for this so when I switch back to my main hdtv without bios access it will work ok.

Obviously setting boot order for install etc but is there any permanent settings to save and will a bios update allow access to the visual bios on my main hdtv instead of the black screen. I thought switcing to a classic text bios would work but there is no option for this.

 

Thanks for any help.

Hard crashes NUC8i7HNK with clean Windows 10 Home install

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Hi all,

 

Just received my new setup with Intel NUC8i7HNK. To get started quickly I first created an image of my old workstation (Intel NUC D54250WYK), but got hard crashes. Had to use the power button for a couple of seconds to reboot the machinTwo days ago I installed Windows fresh with all recent drivers (all from intel site) and bios (0040). Still have crashes. Even when only browsing with firefox with no other applications open.

 

Added components:

 

Memory: Kingston ValueRAM - DDR4 16GB - SO DIMM - 260PIN - 2400Mhz / PC4-19200 - C

SSD: Intel SSD 720p 256GB

Display: Dell Ultrasharp U3818DW

Keyboard/Mouse: Dell premier wireless

 

Please see output of ssu and ipdt attached. Hope someone knows the answer.

 

Best regards,

 

Bas

Switching Sources on AV Receiver and NUC7CJYH

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I have a new NUC7CJYH installed with Windows 10 that is having issues with my AV Receiver. Whenever I switch between different sources, the NUC7CJYH will cut-out (no video AND no audio). I have to either physically unplug and re-plug the HDMI cable, or restart the NUC. I have tried reinstalling the latest graphics driver, disabling ARC and CEC on both the TV and the AV Receiver. Please note that I can switch seamlessly between other sources - I can switch between my UHD Blu-ray player and Nvidia Shield TV. I have also swapped sources and different HDMI connections by switching around the HDMI cables between the NUC and other devices. I also updated the NUC BIOS as well. There's no firmware update for the AV Receiver. See below for models/specs:

 

- AV Receiver: Denon AVR-S530BT

- TV: Vizio P65-F1

- Other devices working with the AV Receiver: UHD Blu-ray player and Nvidia Shield TV

 

Any help would be appreciated!


Loud noise out of speakers

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I use a BT receiver to play musik over my system. Since I use this NUC a very loud noise comes out of the speaker if:

 

1. choosing next title into player

2. drag and drop new music into player

3. Any input over Keyboard (this is new after Win 1803 was installed today)

4. It never happened so far if Audiolevel was zero but after upgrade to 1803 it happens even if Audiolevel is zero.

 

Point 1 and 2 happens from time to time and apears not constantly. (Win 1703)

Point 3 happen all the time now. A speaker has crashed today because of that really loud but short noise. (Win 1803)

 

What did I do?

Changing BT receiver and use differend players. But it happens with VLC, MS Mediaplayer and Cyberlink Player (all new versions)

 

So it means up to now cannot use this NUC für playing music.

NUC7i3 on TV causing cable TV decoder on second HDMI channel flickering

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Hello,

 

My brand new Nuc7i3 has HDMI problems on my led TV (from 2008) with windows 10.

 

Nuc is working fine on HDMI 1

 

When switching to another HDMI channel (cable TV) it keeps switching.

 

Latest bios / graphic drivers are installed. Tried switched off HDMI CEC in bios.

 

I suspect intel HD graphics driver.

 

When in bios mode the HDMI2 channel where the cable TV decoder is on is working fine.

 

When using Ubuntu 18.04 as an OS No problems whatsoever!

 

Does anyone has a solution for this behaviour?

 

thanks,  Jan

 

You can watch its behaviour via the youtube link below

 

https://youtu.be/tUsr5ddnMNQ

Pre-sales questions

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Hello,

 

Very serious in buying a Hades Canyon 8i7HVK and have been researching it. But a couple of questions though - Which relate to some issues being presented here.

 

firstup, and very important to me, the often reported noise through the speakers deeply concerns me.  I plan to get the optical out from the nuc and plug into my NAD digital amp and drive my paradigm speakers.  This is for music (FLAC) and sound quality is very important to me - but if there is a hint of noise coming through then I would be totally upset.  Is this noise an ongoing and widespread issue?   is it being looked at?  This noise issue could be a dealbreaker for me.

 

Secondly, anyone here run any flight sim software on the nuc - particularly prepar3d?  Curious to know how it goes with it.

 

Finally, I realise that windows 10 is the supported OS - but does anyone run Linux under VM using virtual box?   if so, how is that?

 

 

thanks

NUC5i3RYK - Can't boot from USB thumbdrive - legacy OR UEFI

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Hello everyone.  I have searched and read just about every post I can find about problems booting from USB sticks, but I can't seem to solve the problem on my Nuc.

 

Specs: Nuc Box says NUC5i3RYK; Bios says "Desktop Board NUC5i3RYB"; Bios Version: RYBDWi35.86A.0369.2018.0305.1050 (latest); 8GB RAM; M.2 SSD.  Machine boots just fine from the SSD and operates normally.  But booting from a USB stick is a different matter.

 

In BIOS, both UEFI and Legacy boot are enabled; Under boot conf, USB and OPTICAL Boot devices are checked; secure boot is disabled.

 

When I plug in a USB Thumb Drive to boot from (Linux, Acronis Backup, Spinrite, etc), I get NO legacy boot options on the F10 screen.  The drive will appear as a UEFI device: "UEFI  :  USB  :  UEFI  :  USB  :  USB DISK 2.0 PMAP  :  PART 0  :  OS Bootloader  : PART 0".  If I select that, I get about a half second black screen, then I'm returned to the F10 boot options screen to try again. I have confirmed that all the thumb drives I have created will boot okay on another machine, so the drives appear to be okay.  I can, however, boot from a Legacy USB CD-ROM drive without issue.

 

Also, when in BIOS, no boot drives show under the legacy screen, even when one is plugged into the USB port.

 

I have toggled just about every setting I can find in the bios that relates to booting or to USB. I have also tried the USB sticks in every USB port on the Nuc.  I have also done an F9 Bios reset to defaults without any success.  Can anyone steer me in a good direction on this?  Thank you in advance...

External RAID setup question for NUC7 i5 BNK

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Hi everyone,

 

I'm running Windows 10 on my NUC7 i5 BNK, this is my HTPC and I'm using Kodi for media playback. Hi-Res audio and HD video are playing from HDMI to my AV receiver.

 

I'd like to create a mirrored RAID for my media storage, and I'd like to have 10 to 12TB of usable space, and be able to expand in the future.

 

I'm not at all familiar with RAID on Windows. I've used RAID on an old QNAP NAS, but I'm not sure what my options are for RAID on my NUC.

 

So, I'm thinking of something like a 4-bay external enclosure, using Thunderbolt 3 to connect to the NUC. This way I could start with 2 drives in RAID 1, and be able to switch to RAID 10 down the road by adding 2 more drives.

 

I've seen enclosures that are described as RAID enclosures. I guess these have the RAID controllers built in. But is it preferable to use Windows 10 for RAID control? Can Windows 10 create a RAID using a 4-bay Thunderbolt enclosure?

 

Any advice is greatly appreciated!

 

Bob

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