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Intel Hades Canyon : NUC8i7HVK : Windows 10 : How can I get it to play back HDR 4K HEVC 10bit content?

May 21, 2018, 3:43 am
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Hello Nuccers,

 

I had a Skull Canyon and ran into issues with the Intel GPU not supporting playing back Bluray 3D content (iso files)  and that it also never supported HDR. When I heard about Hades Canyon, I thought, "Fantastic! An Intel NUC with a decent GPU which should be able to deal with HDR etc.,".

 

I got the unit last Friday, installed everything easily and then set about trying to get it to playback HDR content. A few details about where I am currently:

 

1. The unit is connected to my TV an LG OLED55E6V (2016) using one of the HDMI ports on the back of the unit.

2. The OS is Windows 10 Pro, fully activated, fully updated.

3. In Windows 10, in the display settings I have HDR toggled on (HDR & WCG).

4. Upon enabling this I have a washed image on the TV screen. The TV correctly reports a HDR flag, but all the colours look washed out.

5. Looking in the Radeon driver settings, I noted that using the colour mapping BT2020 has washed out colours, but swapping to BT709 leads to colours on the desktop which I consider normal. I have been informed the BT2020 is the correct colour setting for HDR...... (in any case the driver does not save the setting and everytime you reboot it defaults to BT2020.)

6. In the Radeon driver settings, suspiciously under colour depth, I only had 8 bit enabled and available. The screen was being driven at 60Hz and I remember reading somewhere in the past that my LG screen from 2016 can only support 10/12bit colour depth at 30Hz and below, so have currently set the refresh rate manually to 24Hz and now have 10 bit colour enabled. Still looks washed out......

7. So Windows 10 is telling me that HDR is enabled and the TV also shows me the HDR flag correctly.

8. In terms of trying to play back content, I initially used MPV, but after some testing realised it only supports SDR content, after investigating more it would appear there are some options which might work:

 

          a. Cyberlink PowerDVD 18 Ultra - I upgraded a license I previously had, but it stubbornly refuses to playback HDR content, it would appear from checking other forums that HDR support is limited to Nvidia cards and (irony alarm) Intel GPUs. It plays back SDR content.

          b. Microsoft films and TV - In my case it just produces a black screen......

          c. MadVR + MPC - I have not tried this, this setup is far too fiddly and involves changing registration settings to get from the right settings for SDR to HDR and back again depending on what content you want to playback.

          d. VLC 3.0+ - Tried this and it just seemed to playback content in SDR.

 

So I cannot get the unit at this time to playback HDR 4K HEVC 10 bit content. This is not the end of the world for me, I currently use an AppleTV with Infuse and that is producing amazing looking content, but I have always had a Windows HTPC and hoped to be able to continue that trend.

 

Any ideas? Am I trying to do something that the unit should be able to or not be able to do? Am I jumping the gun and need to wait for the Vega drivers to mature a bit? Or for AMD 4K support to properly come online? I read the following:

 

AMD's PlayReady 3.0 In Polaris, Vega GPUs, APUs to Enable 4K HDR Streaming on PC | TechPowerUp

 

Thanks for any input.

 

Regards,

 

Percy Cuscaden

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NUC8i7HVK - Can I use the new radeon driver 18.6.1?

June 17, 2018, 2:42 am
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Does the NUC6i7KYK HDMI port support the Display Data Channel (DDC)?

May 31, 2018, 5:32 pm
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I have connected an NEC LCD2490WUXi2 monitor to an NUC6i7KYK via the HDMI port and an HDMI to DVI-D adapter.  NEC's SpectraView calibration software reports "Unable to communicate with any supported display monitors".  NEC tech support claims that this is because the NUC6i7KYK does not support the Display Data Channel (DDC) signal.  Is this correct?

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NUC 7i5BNH does not output 4K@60p with 10-bit YCbCr420 color + HDR

June 8, 2018, 6:14 am
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Hi all,

 

Just got myself a new LG 65B7 TV

 

Hooked my NUC to it - it switched to 4K automatically.

I has also able to change the output to 60Hz via the Intel management utility.

 

However, I do not see an option to change the color depth or format.

I saw some screen captures in other topics where people have an "advanced" in the "display" menu - while I do not.

Is it something I have to enable somehow?

Maybe the missing settings are hiding there...

 

Anyway, my current settings are stuck at 4K@60p with 8-bit YCbCr420, and I do not see any way to change those.

Updated the graphics drivers, flashed HDMI firmware, flashed BIOS, Windows is updated to the creators update.

 

Regarding HDR - I do see the toggle - but when toggled - it just goes back to being off.

 

Any advice would be greatly appreciated!

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LED light color changed

June 21, 2018, 9:42 am
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I use light blue as skull color for about 20 days, but I found the color has become uneven. How can I fix it?

led_problem.jpg

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D53427RKE - Multiple reboots daily

June 21, 2018, 1:03 pm
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Details:

 

D53427RKE

8GB Micron Memory

128 Intel SSD

Windows 10

 

My NUC is on 24/7 running Weather and IPcam software.

It has been mainly fine for a long time.

 

A week or so ago I noticed something amiss.

Upon checking the Windows event viewer I see that it is restarting up to 10 times a day.

Nothing else obvious is reported in the event viewer.

 

Enabled writing a system dump, but 'WhoCrashed' app never reports anything, no dump to read.

 

I disabled restart upon system failure to see if I could see anything on 'screen' ( I remote into it via AMT/vPro)

Still, the resets happen, I was remoted in when it happened and nothing, the screen goes black with no warning and system rebooted.

 

I looked in the AMT Event Log and notice this:

 

Operating system lockup or power interrupt.

 

It is reported every 2 minutes until a reboot.

Sometimes it will reboot again within 10 minutes, sometimes it will go a few hours.

 

Have done 'clean' boots into Windows to try and rule out software or drivers but nothing seems to make a difference.

 

Anyone got any thoughts?

 

Could it be Power Supply related? Memory?

 

I didn't make any changes around the time it started so I don't think it is software or driver related.

I suppose Windows could of updated, not sure.

.

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Mini-TOSLINK (NUC) to Standard TOSLINK - Audio Cable

June 21, 2018, 11:45 am
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NUC8i7HVK

 

A question for anyone out there who has connected their Hades Canyon via the SPDIF (optical) port ...

 

Is the QC good enough on the NUC end to limit the mini-TOSLINK side from developing a Jitter (The Well-Tempered Computer)?

I've read a few reviews from Skull Canyon peps who complain about the mini-TOSLINK on the NUC is below standard.

 

I'm looking for a recommended mini-TOSLINK to standard TOSLINK cable and a discussion with anyone on this board who can talk about the SPDIF port on the NUC8i7HVK from experience.

 

Thanks!

Mike

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NUC7i3DNK monitoring sensors

June 20, 2018, 1:41 am
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For monitoring sensors in Windows, Intel advises by the following link multiple sofware tools.

Diagnostic and Performance Tools for the Intel® NUC
We've tested Open HW monitor, SpeedFan and Hmonitor

But non of those tools works properly with the 7th generation NUC !?!?!?!?!?

 

For a big upcomming project 1000+ pieces, we need a proper tool to monitor de NUC.
And for us it is important to also see the voltages and cpu-fan speed.

Does anyone know a better tool ???
Is there a setting in the bios to unlock such sensors for monitoring ???

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Intel Nuc 7i5bnk mic activation

June 20, 2018, 11:48 pm
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Hi, Just set up my NUC and having a problem activating the internal mic. Already updated the sound driver but the problem still persists. Any thoughts? Thank you.

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NUC6CAYH - VPN : unable to access local network from WAN

June 21, 2018, 4:03 am
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Hello,

 

I wanted to create a VPN on my NUC6CAYH to access my local network when I'm away from home.

So I followed this video : How To Setup a VPN in Windows 10 - YouTube

 

Now I can acces to my VPN through WAN but I do not have acces to my local network.

I'm running Windows 10 x64 Pro

 

Any idea ?

 

Thanks in advance

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Whats the best (top/optimal) memory for the Hades Canyon (Mhz vs. CL) ?

June 21, 2018, 4:53 am
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Like ... HyperX Impact 3200 Mhz / CL 20

or HyperX 2400 Mhz / CL 14... ?

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NUC5i3RYK - Can't boot from USB thumbdrive - legacy OR UEFI

June 9, 2018, 3:15 pm
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Hello everyone.  I have searched and read just about every post I can find about problems booting from USB sticks, but I can't seem to solve the problem on my Nuc.

 

Specs: Nuc Box says NUC5i3RYK; Bios says "Desktop Board NUC5i3RYB"; Bios Version: RYBDWi35.86A.0369.2018.0305.1050 (latest); 8GB RAM; M.2 SSD.  Machine boots just fine from the SSD and operates normally.  But booting from a USB stick is a different matter.

 

In BIOS, both UEFI and Legacy boot are enabled; Under boot conf, USB and OPTICAL Boot devices are checked; secure boot is disabled.

 

When I plug in a USB Thumb Drive to boot from (Linux, Acronis Backup, Spinrite, etc), I get NO legacy boot options on the F10 screen.  The drive will appear as a UEFI device: "UEFI  :  USB  :  UEFI  :  USB  :  USB DISK 2.0 PMAP  :  PART 0  :  OS Bootloader  : PART 0".  If I select that, I get about a half second black screen, then I'm returned to the F10 boot options screen to try again. I have confirmed that all the thumb drives I have created will boot okay on another machine, so the drives appear to be okay.  I can, however, boot from a Legacy USB CD-ROM drive without issue.

 

Also, when in BIOS, no boot drives show under the legacy screen, even when one is plugged into the USB port.

 

I have toggled just about every setting I can find in the bios that relates to booting or to USB. I have also tried the USB sticks in every USB port on the Nuc.  I have also done an F9 Bios reset to defaults without any success.  Can anyone steer me in a good direction on this?  Thank you in advance...

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NUC8i7HVK - No Undervolting Enabled

June 4, 2018, 1:20 am
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I recently bought NUC8i7HVK and the CPU runs really hot.

I've disabled Turbo Boost for now but this is no solution in the longer term.

 

My Question: Why aren't we allowed to undervolt CPU Vcore?

 

Can you please fix this with a bios update?

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NUC 6i5SYK after wakeup, Mouse pointer loss

May 21, 2018, 12:54 am
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NUC 6i5SYK, BIOS 0065(1/5/2018)

Windows 10 Enterprise(Updated to latest)

Logitech USB wireless mouse(tested for 3 models, like M185, same results)

 

When NUC leave idle for serval hours, wake up from sleep,  mouse pointer loss. I tried replug USB receiver and the battery of the Mouse, no use.

But, USB keyboard is normal.

 

Reboot NUC, everything goes normal.

 

 

I guess, this is a BIOS or USB 3.0 Drivers problem? Sometimes, when CPU loads go high, the Mouse Pointer will stuck in moving.

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Pre-sales questions

June 20, 2018, 5:01 pm
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Hello,

 

Very serious in buying a Hades Canyon 8i7HVK and have been researching it. But a couple of questions though - Which relate to some issues being presented here.

 

firstup, and very important to me, the often reported noise through the speakers deeply concerns me.  I plan to get the optical out from the nuc and plug into my NAD digital amp and drive my paradigm speakers.  This is for music (FLAC) and sound quality is very important to me - but if there is a hint of noise coming through then I would be totally upset.  Is this noise an ongoing and widespread issue?   is it being looked at?  This noise issue could be a dealbreaker for me.

 

Secondly, anyone here run any flight sim software on the nuc - particularly prepar3d?  Curious to know how it goes with it.

 

Finally, I realise that windows 10 is the supported OS - but does anyone run Linux under VM using virtual box?   if so, how is that?

 

 

thanks

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Why NUC8i7HNK is much more hot than NUC8i7HVK in stress test?

June 19, 2018, 9:22 pm
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I made some stress tests for NUC8i7. I found NUC8i7HNK is very easy to reach the max temperature (100℃) in stress test but NUC8i7HVK is never over 90℃.

So I can not understand that NUC8i7HNK 65W TDP is lower than NUC8i7HVK 100W TDP and they have the same cooler. Why NUC8i7HNK is much more hot than NUC8i7HVK?

 

here is the NUC8i7HNK test result: the temperature reach to 100℃ very quickly in 10 seconds.

HNK1.png

 

compare to NUC8i7HVK test result:

HVK.jpg

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NUC7i3 on TV causing cable TV decoder on second HDMI channel flickering

June 11, 2018, 10:27 pm
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Hello,

 

My brand new Nuc7i3 has HDMI problems on my led TV (from 2008) with windows 10.

 

Nuc is working fine on HDMI 1

 

When switching to another HDMI channel (cable TV) it keeps switching.

 

Latest bios / graphic drivers are installed. Tried switched off HDMI CEC in bios.

 

I suspect intel HD graphics driver.

 

When in bios mode the HDMI2 channel where the cable TV decoder is on is working fine.

 

When using Ubuntu 18.04 as an OS No problems whatsoever!

 

Does anyone has a solution for this behaviour?

 

thanks,  Jan

 

You can watch its behaviour via the youtube link below

 

https://youtu.be/tUsr5ddnMNQ

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CEC Problem: Turn on NUC when TV is turned on does not work.

May 8, 2018, 5:50 am
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Hello from Germany.

 

With bios version 0038 my Intel NUC6cayh wakes from S3/S4/S5 power state when TV is turned on.

After updating to BIOS 0048 my TV (Philips 42PFL7655K) recognizes the NUC as new CEC

device when CEC (Philips EasyLink) is turned on, but the NUC does not wake up when TV is turned on,

respectively when the connected hdmi device is selected. Downgrading to BIOS version 0042 did not

solve the problem.

 

I have tried the following setting in BIOS:

Advanced -> Devices -> VIDEO -> IDG Primary Video Port  set to HDMI

                    -> HDMI CEC Control -> Checked

                    -> TV HDMI Port HDMI 1

                    -> Wake On TV -> From S3/S4/S5

 

Fast Boot and Deep S4/S5 are disabled in BIOS Setup.

 

If Auto Turn On TV is enabled the TV turns on when NUC is turned on but the other way does not work.

 

Any advice on what to do would be appreciated or is there a safe way to go back to bios version 0038.

 

Thanks in advance

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NUC8i7HVK - Can I use the new radeon driver 18.6.1?

June 17, 2018, 2:42 am
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NUC8i7HVK faulty usb-c video drivers

May 9, 2018, 10:27 pm
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I've setup my hades canyon nuc (NUC8i7HVK) with all the latest drivers and bios and the performance of my monitors when driven by the thunderbolt/usb-c output is awful. The monitors have a native resolution of 2650x1440, but the NUC will only drive them at 2048x1080. Using the mini-display ports doesn't fair any better. In both cases the rendering lag is 300ms - 2 seconds depending on the task.

 

Also, the time to negotiate the connection takes 4-10 seconds (if it even displays at all).

 

The monitors work perfectly and instantly when plugged into the usb-c on my macbook pro.

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