When re-assembling my new NUC7i7DNH1E after installing memory and storage, I think I screwed one of the main rubber-footed chasis screws in too far and now it just spins in both directions.  The typical action of trying to lift the lid to provide upward pressure while pushing down to keep the screwdriver firmly in the screw head isn't helping.

I took off the top, but it doesn't look like I can get to anything from that side.

Any suggestions on how best to get the screw to catch something to start unscrewing?

after upgrading to 0041 BIOS when i select F2 to get to the BIOS Settings my HDMI monitor goes dark.

using a VGA to HDMI adapter works however to a VGA monitor.

Anyone have a workaround to this?

When I was using Adobe PR, I chose "Mercury playback engine GPU software (OPENCL)" To cause my edited video to be abnormal.And my graphics driver is the latest version.

Verified the M.2 slot is enabled in BIOS Setup:

1. Press the F2 key during boot to enter BIOS Setup.
2. Select Advanced> Devices> PCI.

M2 shows in PCI not in Boot devices

How do I get the 512 GB device to boot?

Using Intel SSDPEKKW512GB

Can see drive in BIOS, PCI but not in Boot

Can use another tool and see that the drive is bootable.

I currently have a NUC7i5BNH.  The issue is that the first time the computer boots in Windows, the Thunderbolt 3 eGPU is detected when attached.  However, if I sleep the computer and attach the eGPU, it does not show up in the device manager, and furthermore, the computer cannot properly sleep or restart.  Please help :/

Hi, I have the same problem as reported by many in the previous threads on the subject although it's not so much a flash, but more of a flicker. Parts of the screen are fine while others kinda look "corrupt", maybe go green or pink for just a few milliseconds. I'm on 4K and screen flickers in many of the times when there are big "changes" in whatever's displayed. Fast scrolling through text, opening the Start menu, switching tabs in the browser and setting Youtube to full screen - these are just some of the times when the problem is prominent.

I have had this NUC for 9 months and this has never happened before. It only started this week, and I've made no recent changes to the system, nor installed anything.

I updated my BIOS and graphics driver to the latest versions, but to no avail. The problem persists. I even tried a different HDMI cable.

I've attached my Intel System Support Utility summary. Hopefully someone here can help.

Thanks,

Asaf.

Hi, I recently purchase an Intel NUC7PJYH installed with Kingston RAM Hyper X 8GB ram (HX424S14IB2/8) however the NUC wouldn't boot up. The power blue light is on static & the orange light also on static. Any idea?

Thank you

Hello,

I just received the NUC7PJYH I ordered from Amazon India. But upon inspecting the content I was surprised to find that there is no power cord. There was a power adapter. But no power cord to connect it to the socket. So I searched around Intel site and found this page: Power Cord Options for Intel® NUC Products   According to that page, the one I bought doesn't include the power cord and I have to buy it separately! So again I searched around and found this one recommended by Amazon itself: Gizga Essentials Laptop Power Cable Cord- 3 Pin Adapter Isi Certified(1 Meter/3.3 Feet) - Buy Gizga Essentials Laptop Po… So I just want to know if it is the correct one? If not then please point me towards the correct one.

Regards,

Vishwesh

Hi,

I bought a external USB ASUS SBW-06D2X Blu ray in several month ago.

At beginning, my NUC can detect blu ray device and show it in File manager after plug-in it.

However, after several updates (BIOS, software, ...), once day I tried to plug it in to my NUC, my NUC can't find it.

I mean, Blu ray device doesn't appear in file manager and there is no yellow bang device in device manager.

Then I tried to connect Blu ray device to another PC, another PC can recognize it and see it in File manager. So I think Blu ray device itself is fine.

I also checked that USB port is okay on my NUC because USB flash disk can be recognized on the same port.

Do you have any idea why USB blu ray player is not recognized now?

Thanks in advanced.

-- Damon Hsieh

Hello all

I have a NUC8i7HNK with 16GB of RAM. The internal SSD is Samsung 970 Evo 1TB.

I also have two external SSDs: Samsung T3 (USB 3.0) exFAT formatted and Samsung T5 (USB 3.1 Gen2) NTFS formatted.

I want to transfer 500GB of files from T3 to T5. I connected the T5 in the front USB-C port of the NUC and I tried with the T3 in both front USB-A ports of the NUC.

The máximum transfer speed I can get is 90MB/s . Is that normal?

Hello and good morning.

2 days ago i got the Biosuptdate from 57 to 61. From this Moment on my NUC cannot wake from S4 or S5 with my IR Command. I have to use Power Toggle 2 or 3 times to wake my NUC.

I replaced BIOS back to 57, but than I have Problems with my Optane and the Nuc doesn't start my windows. BUT, he wake up with the first PowerON command from my IR. After flash to 61 I need 2 or 3 times to wake... Than i change th IR Driver to the last older version, but there is no change...

In some German Boards a few people have the same Problem with NUC6 and 7 after flashing the new Bios...

For me I have a solution to wake my NUC. I use CEC and I can wait for the next BIOS. So use my note as information...

Kind regards

Uwe

Hi,

My Nuc7i5bnk is working correctly but I have one issue.

If I enables "power on" after power fail in the bios settings my NUC doesn't see my "Kingston sa1000m8" drive. When u press the power button and turn the machine off and on the device is working correctly.

When i hit F2 after power fail my drive isn't listed. I tried it with UEFI boot and Legacy boot. But that doesn't make a divergence, no boot device after power failure.

Updatet the bios to the latest version, but still not working.

Wake-up from RTC is working.

Any ideas how to solve this?

Kind Regards,

Matthijs

I am running NUC7i7DNKE in a fanless case with SSD. I am noticing a faint noise which I have narrowed down to the CPU (Intel Core i7-8650U) when Turbo boost is enabled but not evident when I disable turbo boost. Some kind of high pitched noise I think has been reported by others as well looking at a Google search. Sound the same as on the video here Dell XPS 13 9360 (Kaby Lake) - Coil Whine - YouTube

Not something that I cannot live with but I just wondered if there was any workaround or something else that could be done without sacrificing performance.

Hi everyone,

I bought a NUC7I3BNK for my TCL U55P006P. But I can use it at 60HZ. The software block the 60hz at 1920*1080, if I try to put it in 4K, I can only select 30hz.

I read that can come from my HDMI cable, so I bought a cable that can be use in 4k@60hz but nothing change, I'm still block at 30HZ.

• Compatible avec le standard HDMI 2.0 (Vidéo 4K à 60Hz, 2160p, profondeur de couleur 48 bits/px) qui supporte une bande passante jusqu'à 18 mbps et est compatible avec les versions antérieures.

(That said that the cable is HDMI 2.0 and work at 60HZ in 4k.

(This one AmazonBasics Câble HDMI 2.0 haut débit Compatible Ethernet/3D/retour audio [Nouvelles normes] 0,9 m: Amazon.fr: High-tec…  )

So I go check the specs on my TV, all HDMI are 2.0b. I update my hdmi driver to the version 1.72, I update the drivers for the chipset and video.

I dont know what to do now?

Thank you for your help

Francois.D

Bonjour tous le monde,

J'ai acheté un NUC7I3BNK pour ma nouvelle TV, U55P006P mais impossible d'utiliser l'affiche en 4k à 60hz. J'ai mis à jour mes drivers (HDMI en version 1.72, ceux du chipset et de la partie video), et j'ai acheté un cable qui propose le 60hz en 4K, mais le probleme persiste, je ne sais plus quoi faire maintenant pour débloquer mon problème.

Merci d'avance pour votre attention,

Bonne journée,

Francois.D

I have a BLKNUC7i7DNH1 and enabled hardware encryption on my 860 EVO.

Now, every time I turn on or reboot the computer, the UEFI firmware asks for an Admin password. I hit enter a few times, and then it asks for a User password. I hit enter a few more times, and I get a UEFI error message saying the drive can't be unlocked and something about "OPAL". Then Windows 10 Pro boots up normally.

I am using UEFI BIOS firmware version 0049.

Intel NUC6i7KYK

Display: 4K 60Hz

Iris Pro GFX 580 Version: 24.20.100.6025

HDMI Ports & Cables: 2.0 w/ HDCP 2.2

Browser: All of them

Intel HDMI Firmware Updater Version: 0x07_0x20

ISSUE #1: If I click a movie's page on Amazon Prime, display goes blank every time. Screen shows "No signal detected". It won't display anything again until I Shut Down/Hibernate the NUC. Removing the HDMI cables or turning off TV won't solve problem. I've noticed this only seems to happen on sites with DRM content. A few examples are: 1, 2, and 3. Tried GFX update version 24.20.100.6136 and same problem. Currently experimenting with 21.20.16.4860, but it's just as bad so far. It appears the only way to ensure the display doesn't go blank (in FireFox) is to disable the Widevine Plug-in. But then Amazon won't allow movie streaming at all. To watch a film, I must enable DRM/Widevine, Hibernate, Power back up, then the page suddenly works fine until I click away. What leads me to believe this is a NUC graphics issue is that it happens regardless of browser, and only on my 4K display. NUC also completely froze up on YouTube videos a couple times. None of this happens with my 1080p display connected. Nor does it happen when my 4K TV resolution is set to 1080p. Any suggestions? I'm currently awaiting response from Amazon also.

ISSUE #2: HDCP 2.2 devices not recognized by Amazon (again) at 4K 60Hz. This issue occurs no matter what version graphics firmware I use. But if I decrease the display frequency to 30Hz, HDCP videos suddenly work as they should. And again, they also work fine if I decrease the 4K TV's resolution to 1080/60. I'm hesitant to believe this is proper functioning.

I'm pretty certain the two issues are related through the Pro 580's processing of 4K graphics, but not sure how/why. If anyone knows of other websites with CRM/HDCP 2.2 mandated videos where I can compare to Amazon, I'm all ears. Don't have access to NetFlix though.

--------------EDIT----------------

ADDITIONAL INFO AS PER DAVID's REQUEST FOLLOW BELOW:

Issue #1 Occurrence: Always (4K settings dependent)

Issue #2 Occurrence: Always (4K settings dependent)

CPU: Intel i7-6770HQ

Display Model: TCL 55S405 4K LED TV (Single Display Layout)

RAM: 16GB DDR4

HDMI Cable: Twisted Veins High Speed Cable

Hardware Stepping: ~See Attached~

OS: Windows 10 Pro (10.0.16299)

VBIOS: ~See Attached~

AC/DCAdapter: Delta ElectronicsADP-120RH D

SSU: ~See Attached~

DxDiag: ~See Attached~

DispDiag: ~See Attached~

Steps To Repro:

1. Have NUC6i7KYK Graphics set to 3840x2160 @ 60Hz and connect to a 4K display

2. Use FireFox (60.0.2) or Microsoft Edge to navigate to Amazon.com

3. Sign-In and navigate to a Prime Movie page with DRM Content (DRM Enabled in Browser)

*For step 3, example links are in "Issue #1" paragraph above.

**Steps to reproduce "Issue #2" are the exact same as above. Then on a selected movie's page, attempt to play film.

I recently purchased an nuc7i5bnh unit along with Samsung 970 evo ssd and Crucial 4gb DDR4 2400MHz ram module. I added the ram and ssd in the unit and connected my monitor via hdmi to this nuc. Then when I powered it on,, a red led appeared on the unit. After pressing the power buttton the blue led started to blink and then a solid blue led started to show and that was it. Neither can I enter the BIOS menu(my dell USB kb doesnt work, nor do I get any dislay on the monitor. Is my unit faulty? 

what should I do now

edit:

When the solid blue led is being dislapyed for once this led gets turned off and a  red blinking led is displayed for a second and then immediately the solid big blue led with blinking blue led in between starts again

I just bought an INTEL NUC i7-7567U 4.00 GHZ Windows 10 Pro - DDR4 16 GB RAM - SSD 512 M2 - 1TB HD with Thnderbolt port 3. I would like to know if I can use the Type-C USB port of my Lenovo X1 monitor to power the NUC.

Hi all,

l got a NUC7i5BNH from a couple of months which does not work as expected, I'll try to make it clear to understand and reproduce.

My previous NUC was a Skylake one, so starting with the new Kaby Lake unit I soon noticed it couldn't reach CPU package C-States lower than C2 in Windows 10 when CPU is idle and the display is powered on:

this produces higher temperatures, higher power consumption and higher noise than expected (and necessary), so I started investigating from BIOS configuration.

After some testing, and with my great surprise, I found that "Legacy boot" option disabled was the culprit for this behaviour.

Premises:

- Unit is NUC7i5BNH equipped with 2x16GB RAM Crucial CT2K16G4SFD8213 and M.2 2280 AHCI SSD Crucial CT500MX200SSD4 MX200

- Operating system used for testing is always an UEFI clean install of Windows 10 x64 1803 up to date (latest build 17134.12) with no crap/trash, just a clean system for testing purpose

- Drivers are up to date as per NUC7i5BNH Intel support page

- UEFI firmware is up to date (BNKBL357.86A Version 0065 6/6/2018)

- BIOS was always flashed via jumper recovery (F9 default settings loaded after power off and power chord uplug)

- NUC is connected to a DELL display via HDMI port or to a Samsung Smart TV via HDMI port (both display are full HD resolution 1920x1080), with same results

- Monitoring software used is HWInfo via its sensors interface

Better issue description:

BIOS default settings enable both "UEFI boot" and "Legacy boot":

with this configuration, when CPU is idle C-States work as expected and CPU can reach package C8 with the display active, using both "Balanced"* and "Power Saver" Windows 10 plans (* to get C8 with "Balanced" powerplan may be necessary  to enable AHCI Link power management (via Windows registry) and changing the value in power settings gui to "HIPM+DIPM" or "Lowest").

When display goes off due to power saving timer, CPU can reach lower C-States (C9 and C10)

This is the expected (per Intel docs) behaviour, so power comsumption, heat and temperatures get benefits when there is no load.

If  "Legacy boot" option is disabled, when CPU is idle can reach only package C2 state if the display is active.

When display goes off due to power saving timer, CPU can now reach package C8 and lower (do note that if you just unplug HDMI cable or manually power off the display via power button, CPU still remains in C2).

This is not the expected behaviour, because system cannot get advantage of its lovely built-in power saving features.

I am an IT-Pro guy and a passionate user, so I tried to find a solution by myself but no luck:

- I tried changing any related or unrelated bios setting in every crazy combination possible without any effect, you need "Legacy boot" enabled

- I tried any available graphic driver for this unit and also generic non-NUC from Iris Plus 640 page (newer tried was Version:24.20.100.6136), no difference

- I tried tuning every Windows power setting - also advanced hidden ones - in every power plan, but no difference

- I tried also (just for fun) loading Windows 10 from USB drive with no other drive connected to the unit, no difference

Do note the same thing happened on previous BIOS version I went through before last revision (0062, 0063, 0064), so downgrade to that revisions is useless.

Do also note that any recent Linux distribution I tried (Kernel from 4.15 up to 4.17) do not suffer this problem:

also without loading firmware blobs on boot, CPU can reach lower package C-States - as Intel Powertop reports - just as expected also when  "Legacy boot" option is disabled in BIOS and the display is active (may be necessary tuning some options to enable all power saving features, but it is expected and works fine).

Paradox here is Windows 10 is the only supported operating system by Intel for this NUC and - as per following Intel recommendations - should be installed only in UEFI mode to avoid issues.

Supported Operating Systems for Intel® NUC Products - "UEFI Boot is required to install Windows 10 - this is set by default in BIOS Setup. Using Legacy Boot results in multiple errors in Device Manager."

Some thoughts:

I think it is clearly a bug, it shows itself only in Windows 10 but I do not think Windows 10 is the culprit itself:

as reported, leaving "Legacy boot" option enabled everything works as expected, so I suppose this problem is bios related but obviously I can be wrong (as I never thought that such option could have such impact on power saving features).

UEFI and legacy boot initialize hardware in different ways and some of the features involved in power saving options are based on firmware blobs, anyway this is out of my control and I just don't have any other idea on how to try fixing it, so I hope someone can "pass the ball" to the right team and investigate about this issue, which could be present on other Kaby Lake NUCs as well.

To me and - I suppose - to the largest part of owners and/or potential owners - leaving "Legacy boot" option enabled is not an actual solution nor an option because:

- it prevents booting via UEFI PXE and micro sd slot (due to PCIe interface)

- it prevents (or may prevent) booting from NVME PCIe SSD, and if you disable it you'll loose idle power saving features

- if "secure boot" is needed and so enabled, "Legacy boot" is consequently disabled and you'll loose idle power saving features

- power saving features like CPU Package C-States and Speed Shift are really important arguments of choice when buying these units and should work as expected at least in the only OS supported by Intel

Steps to reproduce:

To get Idle C-States NOT working with display active:

- In VisualBIOS, load BIOS default settings with F9 and disable "Legacy boot", save with F10 and confirm.

- Boot Windows 10 and monitor CPU C-States with HWInfo (or any other similar software): C2 will be maximum package C-State reached in idle  with every power plan when the display is active.

To get Idle C-States working with display active (the expected behaviour):

- In VisualBIOS, load BIOS default settings with F9, save with F10 and confirm.

- Boot Windows 10, select "Power Saver" powerplan* and monitor CPU C-States with HWInfo (or any other similar software): C8 will be maximum package C-State reached in idle with the display active (C9 and C10 with display off via power saving timer).

* You can get C8 also with "Balanced" powerplan, but it may be necessary to enable AHCI Link power management (via Windows registry) and changing the value in power settings gui to "HIPM+DIPM" or "Lowest".

I hope it can be fixed, thanks in advance to everyone who can investigate about it.

Best regards to all the community,

M

Is it possible to overclock this NUC, for a short amount of time (30-60mins)?

I do some intensive tasks such as LR/PS, or even a quick gaming session, wouldn't mind a tad more oompf for that time frame, I tend to take breaks every hour or so.

If so, how, and what steps are recommended?

Cheers!