hi I have a new NUC8i7HVK with BIOS version 0049 and the Visual Bios version 2.2.25.
When I press F2 during the system start the Visual Bios will be displayed, but only the headline and the information for the quick buttons at the bottom of the screen, as well as the version number of the visual bios.
However, I can not use anything, and there are no other options displayed.
What can this be and is there a solution to make the Visual Bios usable again?
thanks
how do you get access to these two internal USB 2.0 ports?
Hey,
I just got my NUC8i5BEK and set it up. I have a fresh install of Windows 10 and when I was setting it up with my TV I was getting some odd horizontal lines while trying have 4K@60 output. I don't believe it happens at 4K@30. When turning the NUC on/off it turns my TV on/off as expected. Reading online about these horizontal lines I found that people recommend using a USB-C adapter HDMI adapter for better 4K output. Something about USB-C can output DP1.2 and the adapters may output better than HDMI2.0a which is what the onboard HDMI port is. As it turns out, this works great! Except for the part where CEC no longer works.
Does anyone know if CEC functions over the USB-C port? Could it be an issue with my adapter? This is the adapter I have. I can't see any information in any of their specs about CEC functionality.
Windows 10 Home 64, current insider fast lane build 18262(same problem experienced on earlier builds)
Graphic drivers tried, win64_24.20.100.6286, win64_25.20.100.6323, win64_25.20.100.6326(currently installed)
Latest BIOS
I have a TCL 65" 4K TV capable of HDR10.
When I enable HDMI 2.0 on the TV it runs 60Hz 3840x2160 (also 4096x2160) with no problem whatsoever .
BUT when I enable HDR in Windows the screen becomes unstable, sometimes everything seems OK but then a thin white line will appear at the bottom
of the screen sometimes this white line will flicker and other times not. Ones the line appears its the to stay until I run Iris display settings(that crashes occasionally) and just apply
standard setting and the screen will go back to normal for a while.
Also the screen becomes sort of milky white'ish when using browser to stream and from what I can gather that's normal when none HDR content is displayed.
But it's that irritating white line that's the issue. I don't think it's a CABLE issue since 60Hz is working fine and I have also tried a few different HDMI2 cables.
Is this a problem with the graphics driver, win10HDR or a combination of the two? Early days issue?
I'm not a gamer so I'm quite happy to run at 60Hz 3840x2160 but I want to know why I have this problem.
Hello everybody,
I own a NUC7CJYH with the latest bios version 0039.
I have the problem that after booting into linux the CIR does not work after a few seconds.
OS: Debian Jessie or Debian SID
Kernel: 4.17.2, 4.17.1, 4.14.52
Driver: ite-cir
There is no error message (dmesg / journalctl) or an other notice. The ir codes are simply no longer registered (ir-keytable -t). Unloading all RC modules and reloading them will not help either. Just a reboot helps.
I'm not alone with this problem:
https://forum.kodi.tv/showthread.php?tid=298462&pid=2730976#pid2730976
On Windows, everything is fine.
Any suggestions?
Thank you
I use a NUC5i3RYH with 8 GB RAM and SSD. The device is very rarely in operation (holiday residence). At the last visit the device could not be started anymore. If the power cable is connected, a green LED lights up on the board. When the power button is pressed, the blue lamp in the power button lights up briefly once and goes out again. If you repeat it immediately, it will only light up again briefly after 3-5 seconds and then go out again. I have tested this with an HD instead of the SSD. This starts audibly and then stops immediately. The attempt of a BIOS reset (yellow jumper on position 2-3) has also brought no result.
I measured the voltage of the power supply. It is constant and correct. Can anyone help?
I have a BOXNUC7I5BNHX1 and since a few days ago when I turn off the computer it is impossible to restart it. After several attempts, the screen is activated and this happens everytime I need to use it. It also happens now and then that the screen turns completely black while using it, and it only gets solved by trying to reboot it again many times.
Can someone help me please?
So shortly after windows boots everything starts to hang. Does not matter what it is. I could open up chrome browser, video games, file explorer, ect. I notice it most on my video game emulators. It goes from as soon as i click it and running to almost 2 minutes before it loads. After that i can open anything for an example settings in windows and it will take 2-3 minutes before it opens. Same in the file explorer. It will say its working on it and it will take minutes to open what my $200 desktop can do in seconds. I have tried fresh windows install, I am up to date on all my drivers and bios is up to date. This is frustrating considering how much this cost and I did not touch it for months thinking it was a driver issue of some sort. Any help would be great thanks.
Good day,
I already went through the Technical Product Specification as linked below but I wasn't able to find relevant information:
As a result, I'd like to know the corresponding frequencies of three different crystal oscillators as indicated below.
X1101
X3601 and X3801
Thank you very much for your help and looking forward to your answer.
I have the following configuration:
- Intel NUC8I5BEK
- Samsung EVO 860 500GB M.2
- Crucial 16GB SO-DIMM 2400Mhz (single module installed in slot 1)
The BIOS is updated to the latest version (0048). I did not alter the bios configuration, so it is running with default settings.
I am running Ubuntu 18.10 Desktop with Docker and a couple of containers (HASSIO). The SSD is formatted as ext4. When I am using the NUC, there are no issues. However, when the device is idle, it randomly reboots, sometimes after 5 minutes, sometimes after 2 hours, but it has not been running 3 hours idle without rebooting. There is no crash report, no special errors logs.
I also tried running Ubuntu 18.04 Desktop LTS, but this has the same effect.
Partial output from "last reboot":
reboot system boot 4.18.0-10-generi Sun Oct 21 16:34 still running
reboot system boot 4.18.0-10-generi Sun Oct 21 15:56 still running
reboot system boot 4.18.0-10-generi Sun Oct 21 15:23 still running
reboot system boot 4.18.0-10-generi Sun Oct 21 13:29 still running
reboot system boot 4.18.0-10-generi Sun Oct 21 13:14 still running
reboot system boot 4.18.0-10-generi Sun Oct 21 12:11 still running
reboot system boot 4.18.0-10-generi Sun Oct 21 11:58 still running
reboot system boot 4.18.0-10-generi Sun Oct 21 11:20 still running
reboot system boot 4.18.0-10-generi Sun Oct 21 10:43 still running
reboot system boot 4.18.0-10-generi Sun Oct 21 10:25 still running
reboot system boot 4.18.0-10-generi Sun Oct 21 09:18 still running
reboot system boot 4.18.0-10-generi Sun Oct 21 08:32 still running
reboot system boot 4.18.0-10-generi Sun Oct 21 08:20 still running
reboot system boot 4.18.0-10-generi Sun Oct 21 08:03 still running
...
I did a benchmark on the SSD using the Disk application, and this executed without any issues. I also did some memory testing (with the command line tool as memtest86+ is not supported with UEFI), and found no errors.
I have no clue where to start looking, and the device is unusable as server this way. Any suggestions what I can try? Are they any BIOS settings I should be looking at?
I have been reading a lot of topics about similar problems (random reboots with Intel NUC). Often, it is due to a hardware fault (faulty adapter), and some people have suggested to reduce the memory speed to 2133 MHz - how can I achieve this?
Hallo Community,
folgende Frage. Bei meinem Nuc (NUC7CJYH) habe ich die aktuelle Bios Version installiert.
Jedoch funktioniert HDMI CEC weiterhin nicht. Die Einstellungen auf dem angehängten Bild sind nur teilweise auswählbar.
Die Zeile mit TV HDMI Port ist bei mir nicht vorhanden wie auf dem weiteren angehängten Bild erkennbar ist.
Mein Fernseher reagiert auch leider nach wie vor nicht auf die Fernbedienung. In den Einstellungen meines TV werden keine
kompatiblen Geräte gefunden.
Hat jemand eine Idee dazu dir mir weiter helfen kann?
Dankeschön!
Hello All
On installation the ssd only showed up after multiple power cycles, swapping from slot A to slot B. Installed windows 10 all programs, everything fine for the last 10 days. Now the ssd is not present again.
I have done all the advice on the Nuc8i7hvk no boot-able device thread.
system is
Skull candy Nuc8i7hvk with 32 gb Crucial ram 2) 16gbddr4-2400sodimm 1.2v cl 17
SSD Crucial MX500m.2 sata ssd
unit was shipped with 86 .29 bios
from Microsoft installed all the updates
ran for 10 days
to day no boot-able device
updated bios to 86a .50
power light is on on the ssd
when starting from boot disc and performing repair at the cmd c: the reply is= device not ready
I do not have a second drive or an M.2 machine to verify the drive
Thank you in advance for any help Bill
Hi,
I try to build a fanless Cooling Head for the NUC8i5BEK and I need the heatspreader w/o the heatpipes and heatsink..
or please tell me, how to remove the heatpipes w/o bend the heatspreader. Is it possible to get the complete heatspreader with the heatpipes and heatsink as a spare part?
Thank You,
peter
I am trying to install ESXi 6.7 on a NUC8I7HNK -
I've tried several different BIOS versions and in both Secure boot and Non-Secure Boot.
Each time it fails after loading all of the ESXi going into the Interactive installation with the following.
On the screen
“Shutting down firmware services…..
Using “simple offset” UEFT RTS mapping policy”
The NUC is now locked up.
Would really like to get this working.
The NUC7 works fine but liked the NUC8 with the two NICs built into the motherboard.
Any ideas on what to try?
Where can I see the different releases of the Skull Canyon series with a detailed feature comparison across the different models?
The Intel NUC product pages are not well organized. I found it difficult to even locate a single Skull Canyon product. I kept getting infomercials and product support pages even though I was searching inside the Intel NUC product pages.
Hi,
My company bought a lot of 6cayh NUC, we use them to show some 4K ad for our customer. But when we upgrade its wifi card we found it not recognize Intel 9260AC M.2 WIFI card.
Do we have plans to fix it?
Hey,
I just got my NUC8i5BEK and set it up. I have a fresh install of Windows 10 and when I was setting it up with my TV I was getting some odd horizontal lines while trying have 4K@60 output. I don't believe it happens at 4K@30. When turning the NUC on/off it turns my TV on/off as expected. Reading online about these horizontal lines I found that people recommend using a USB-C adapter HDMI adapter for better 4K output. Something about USB-C can output DP1.2 and the adapters may output better than HDMI2.0a which is what the onboard HDMI port is. As it turns out, this works great! Except for the part where CEC no longer works.
Does anyone know if CEC functions over the USB-C port? Could it be an issue with my adapter? This is the adapter I have. I can't see any information in any of their specs about CEC functionality.
EDIT: I just tried a different HDMI cable in the HDMI port and that works fine. I think I just have a broken cable. Both are marked as "HDMI with ethernet", so as far as I know they should both be compatible. I'll try again with another long HDMI cable.
I am having issues with my NUC7i7BNH where the screen most of the times is not coming back out of sleep mode (sometimes it does work as how it should be).
The keyboard seems still to be responsive (numlock light is still going on and off), but the monitor does not come back. I installed the latest version (4678) of the Intel Graphic drivers and all other drivers are the latest as well.
I am running Windows 10 Pro version 1703. I have seen that there are quite some users of the NUC7i7BNH that reports on crashes of their NUC. Maybe mine issue is the same, but I don't know. The only thing I can think of is long pressing the power button to restart the NUC, but I think the NUC is not crashed, but I can't tell for sure as the screen remains blank.
One other thing that I find particular is that the Intel Driver Update Utility (V2.8.0.7) shows an unknown version number for the following two drivers:
- Thunderbolt Bus Driver for Intel NUC Kit NUC7i5BN and NUC7i7BN
- Intel HD Graphics Driver for Windows 10 for Intel NUC7i3BN, NUC7i5BN and NUC7i7BN
Hope someone can inform me what I can do to resolve the issue that my screen does not come back when in sleep.
When I turn on "HDMI UHD Color" for the input to which the NUC is connected, TV says "No Signal". HDMI UHD Color is needed for 3840x2160 @ 60Hz with 4:4:4 chroma and presumably configures the HDMI port as 2.0. When the PC boots - no splash screen, no BIOS (after pressing F2).
If "HDMI UHD Color" is OFF, everything is fine, splash screen appears, and then BIOS (if I press F2). TV reports 3840x2160 @ 30Hz and the splash screen is apparently in 4K.
Similarly, in windows. When I switch to 60Hz (with "HDMI UHD Color" ON) I get black screen and then "No signal".
It looks like when the HDMI port on the TV is configured as 2.0, NUC sends it something, which the TV does not understand.
TV: Samsung UE40MU6100 (similar US version: UN40MU6300).
Cable: AmazonBasics High-Speed HDMI Cable, 6 Feet or 3 feet - Meets the latest HDMI standards (4K Video at 60 Hz, 2160p, 48 bit/px color depth); supports bandwidth up to 18Gbps.
Thanks
So shortly after windows boots everything starts to hang. Does not matter what it is. I could open up chrome browser, video games, file explorer, ect. I notice it most on my video game emulators. It goes from as soon as i click it and running to almost 2 minutes before it loads. After that i can open anything for an example settings in windows and it will take 2-3 minutes before it opens. Same in the file explorer. It will say its working on it and it will take minutes to open what my $200 desktop can do in seconds. I have tried fresh windows install, I am up to date on all my drivers and bios is up to date. This is frustrating considering how much this cost and I did not touch it for months thinking it was a driver issue of some sort. Any help would be great thanks.