Hello all,
I am not able install chipset driver 10.1.1.38 the latest available for Windows 7. The install is failing with 1603 error. Upon further looking into the MSI log I spotted the below log which spells out the trouble. Do any of you know how to rectify this problem?
FYI: I am trying to install using SetupChipset.exe from the chipset package. I was also looking into a way that I could extract the msi file, but was not able to.
Is this a problem with WIX packaging or the custom action code? Appreciate your help.
Thanks,
Raj
MSI (s) (E0:B4) [17:58:21:762]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI53B5.tmp, Entrypoint: InstallDrivers
SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSI53B5.tmp-\
SFXCA: Binding to CLR version v4.0.30319
Calling custom action ChipsetWiX.CustomAction!Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers
12/2/2016 5:58:21 PM ** InstallDrivers ** ----------> Action Begin
12/2/2016 5:58:21 PM ** InstallDrivers ** Installing driver to device: 'PCI\VEN_8086&DEV_9D14' 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}\Drivers\SunrisePoint-LP\SunrisePoint-LPSystem.inf'
12/2/2016 5:58:21 PM ** InstallDrivers ** UpdateDriverForPlugAndPlayDevices return code: 0x00000002 The system cannot find the file specified
12/2/2016 5:58:21 PM ** InstallDrivers ** Exception occurred: System.Exception
12/2/2016 5:58:21 PM ** InstallDrivers ** Message: An error occurred when calling DriverPackageInstall.
12/2/2016 5:58:21 PM ** InstallDrivers ** Stack Trace: at Intel.Tools.DeviceManager.Driver.CheckReturnCode_UpdateDriverForPlugAndPlayDevices(Int32 returnCode)
12/2/2016 5:58:21 PM ** InstallDrivers ** Stack Trace: at Intel.Tools.DeviceManager.Driver.Install(String hwID, String infFile, Boolean& needsReboot, String& driverStorePath)
12/2/2016 5:58:21 PM ** InstallDrivers ** Stack Trace: at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)
12/2/2016 5:58:21 PM ** InstallDrivers ** -Exception occurred: System.ComponentModel.Win32Exception
12/2/2016 5:58:21 PM ** InstallDrivers ** - Message: 0x00000002 The system cannot find the file specified
12/2/2016 5:58:21 PM ** InstallDrivers ** Installing driver to device: 'PCI\VEN_8086&DEV_9D21' 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}\Drivers\SunrisePoint-LP\SunrisePoint-LPSystem.inf'
12/2/2016 5:58:21 PM ** InstallDrivers ** UpdateDriverForPlugAndPlayDevices return code: 0x00000002 The system cannot find the file specified
12/2/2016 5:58:21 PM ** InstallDrivers ** Exception occurred: System.Exception
12/2/2016 5:58:21 PM ** InstallDrivers ** Message: An error occurred when calling DriverPackageInstall.
12/2/2016 5:58:21 PM ** InstallDrivers ** Stack Trace: at Intel.Tools.DeviceManager.Driver.CheckReturnCode_UpdateDriverForPlugAndPlayDevices(Int32 returnCode)
12/2/2016 5:58:21 PM ** InstallDrivers ** Stack Trace: at Intel.Tools.DeviceManager.Driver.Install(String hwID, String infFile, Boolean& needsReboot, String& driverStorePath)
12/2/2016 5:58:21 PM ** InstallDrivers ** Stack Trace: at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)
12/2/2016 5:58:21 PM ** InstallDrivers ** -Exception occurred: System.ComponentModel.Win32Exception
12/2/2016 5:58:21 PM ** InstallDrivers ** - Message: 0x00000002 The system cannot find the file specified
12/2/2016 5:58:21 PM ** InstallDrivers ** Installing driver to device: 'PCI\VEN_8086&DEV_9D23' 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}\Drivers\SunrisePoint-LP\SunrisePoint-LPSystem.inf'
12/2/2016 5:58:21 PM ** InstallDrivers ** UpdateDriverForPlugAndPlayDevices return code: 0x00000002 The system cannot find the file specified
12/2/2016 5:58:21 PM ** InstallDrivers ** Exception occurred: System.Exception
12/2/2016 5:58:21 PM ** InstallDrivers ** Message: An error occurred when calling DriverPackageInstall.
12/2/2016 5:58:21 PM ** InstallDrivers ** Stack Trace: at Intel.Tools.DeviceManager.Driver.CheckReturnCode_UpdateDriverForPlugAndPlayDevices(Int32 returnCode)
12/2/2016 5:58:21 PM ** InstallDrivers ** Stack Trace: at Intel.Tools.DeviceManager.Driver.Install(String hwID, String infFile, Boolean& needsReboot, String& driverStorePath)
12/2/2016 5:58:21 PM ** InstallDrivers ** Stack Trace: at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)
12/2/2016 5:58:21 PM ** InstallDrivers ** -Exception occurred: System.ComponentModel.Win32Exception
12/2/2016 5:58:21 PM ** InstallDrivers ** - Message: 0x00000002 The system cannot find the file specified
12/2/2016 5:58:21 PM ** InstallDrivers ** Installing driver to device: 'PCI\VEN_8086&DEV_9D48' 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}\Drivers\SunrisePoint-LP\SunrisePoint-LPSystem.inf'
12/2/2016 5:58:21 PM ** InstallDrivers ** UpdateDriverForPlugAndPlayDevices return code: 0x00000002 The system cannot find the file specified
12/2/2016 5:58:21 PM ** InstallDrivers ** Exception occurred: System.Exception
12/2/2016 5:58:21 PM ** InstallDrivers ** Message: An error occurred when calling DriverPackageInstall.
12/2/2016 5:58:21 PM ** InstallDrivers ** Stack Trace: at Intel.Tools.DeviceManager.Driver.CheckReturnCode_UpdateDriverForPlugAndPlayDevices(Int32 returnCode)
12/2/2016 5:58:21 PM ** InstallDrivers ** Stack Trace: at Intel.Tools.DeviceManager.Driver.Install(String hwID, String infFile, Boolean& needsReboot, String& driverStorePath)
12/2/2016 5:58:21 PM ** InstallDrivers ** Stack Trace: at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)
12/2/2016 5:58:21 PM ** InstallDrivers ** -Exception occurred: System.ComponentModel.Win32Exception
12/2/2016 5:58:21 PM ** InstallDrivers ** - Message: 0x00000002 The system cannot find the file specified
12/2/2016 5:58:21 PM ** InstallDrivers ** Installing driver to device: 'PCI\VEN_8086&DEV_9D27' 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}\Drivers\SunrisePoint-LP\SunrisePoint-LPSystemLPSS.inf'
12/2/2016 5:58:21 PM ** InstallDrivers ** UpdateDriverForPlugAndPlayDevices return code: 0x00000002 The system cannot find the file specified
12/2/2016 5:58:21 PM ** InstallDrivers ** Exception occurred: System.Exception
12/2/2016 5:58:21 PM ** InstallDrivers ** Message: An error occurred when calling DriverPackageInstall.
12/2/2016 5:58:21 PM ** InstallDrivers ** Stack Trace: at Intel.Tools.DeviceManager.Driver.CheckReturnCode_UpdateDriverForPlugAndPlayDevices(Int32 returnCode)
12/2/2016 5:58:21 PM ** InstallDrivers ** Stack Trace: at Intel.Tools.DeviceManager.Driver.Install(String hwID, String infFile, Boolean& needsReboot, String& driverStorePath)
12/2/2016 5:58:21 PM ** InstallDrivers ** Stack Trace: at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)
12/2/2016 5:58:21 PM ** InstallDrivers ** -Exception occurred: System.ComponentModel.Win32Exception
12/2/2016 5:58:21 PM ** InstallDrivers ** - Message: 0x00000002 The system cannot find the file specified
12/2/2016 5:58:21 PM ** InstallDrivers ** Installing driver to device: 'ACPI\INT344B' 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}\Drivers\SunrisePoint-LP\SunrisePoint-LPSystemLPSS.inf'
12/2/2016 5:58:21 PM ** InstallDrivers ** UpdateDriverForPlugAndPlayDevices return code: 0x00000002 The system cannot find the file specified
12/2/2016 5:58:21 PM ** InstallDrivers ** Exception occurred: System.Exception
12/2/2016 5:58:22 PM ** InstallDrivers ** Message: An error occurred when calling DriverPackageInstall.
12/2/2016 5:58:22 PM ** InstallDrivers ** Stack Trace: at Intel.Tools.DeviceManager.Driver.CheckReturnCode_UpdateDriverForPlugAndPlayDevices(Int32 returnCode)
12/2/2016 5:58:22 PM ** InstallDrivers ** Stack Trace: at Intel.Tools.DeviceManager.Driver.Install(String hwID, String infFile, Boolean& needsReboot, String& driverStorePath)
12/2/2016 5:58:22 PM ** InstallDrivers ** Stack Trace: at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)
12/2/2016 5:58:22 PM ** InstallDrivers ** -Exception occurred: System.ComponentModel.Win32Exception
12/2/2016 5:58:22 PM ** InstallDrivers ** - Message: 0x00000002 The system cannot find the file specified
12/2/2016 5:58:22 PM ** InstallDrivers ** Installing driver to device: 'PCI\VEN_8086&DEV_9D31' 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}\Drivers\SunrisePoint-LP\SunrisePoint-LPSystemThermal.inf'
12/2/2016 5:58:22 PM ** InstallDrivers ** UpdateDriverForPlugAndPlayDevices return code: 0x00000002 The system cannot find the file specified
12/2/2016 5:58:22 PM ** InstallDrivers ** Exception occurred: System.Exception
12/2/2016 5:58:22 PM ** InstallDrivers ** Message: An error occurred when calling DriverPackageInstall.
12/2/2016 5:58:22 PM ** InstallDrivers ** Stack Trace: at Intel.Tools.DeviceManager.Driver.CheckReturnCode_UpdateDriverForPlugAndPlayDevices(Int32 returnCode)
12/2/2016 5:58:22 PM ** InstallDrivers ** Stack Trace: at Intel.Tools.DeviceManager.Driver.Install(String hwID, String infFile, Boolean& needsReboot, String& driverStorePath)
12/2/2016 5:58:22 PM ** InstallDrivers ** Stack Trace: at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)
12/2/2016 5:58:22 PM ** InstallDrivers ** -Exception occurred: System.ComponentModel.Win32Exception
12/2/2016 5:58:22 PM ** InstallDrivers ** - Message: 0x00000002 The system cannot find the file specified
12/2/2016 5:58:22 PM ** InstallDrivers ** Deleting directory recursively: C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}
12/2/2016 5:58:22 PM ** InstallDrivers ** Exception occurred: System.IO.DirectoryNotFoundException
12/2/2016 5:58:22 PM ** InstallDrivers ** Message: Could not find a part of the path 'C:\Windows\Installer\MSI4C72.tmp-\%HOMED~1\Temp\{81520FC5-3518-40E9-9803-70CE8A801D07}'.
12/2/2016 5:58:22 PM ** InstallDrivers ** Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
12/2/2016 5:58:22 PM ** InstallDrivers ** Stack Trace: at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
12/2/2016 5:58:22 PM ** InstallDrivers ** Stack Trace: at Intel.Deployment.ChipsetWiX.CustomActions.DeleteTemporaryFolder(Session session)
12/2/2016 5:58:22 PM ** InstallDrivers ** Stack Trace: at Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers(Session session)
12/2/2016 5:58:22 PM ** InstallDrivers ** ----------> Action Fail
CustomAction InstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (E0:64) [17:58:22:017]: User policy value 'DisableRollback' is 0
MSI (s) (E0:64) [17:58:22:017]: Machine policy value 'DisableRollback' is 0
Action ended 17:58:22: InstallFinalize. Return value 3.