Hello to the NUC fans :-)

I bought a NUC7i3BNH (delivered tomorrow :-) ) and now I tried to prepare for installation with all the drivers, software, manuals etc...

When I go to the download area for the NUC7i3BNH there is a list of all downloads... lan driver, gfx, bt etc... and there is a conveniant complete package on top of the download list.

But this link always results in a 404 error

https://www.intel.com/content/www/us/en/404.html

Does someone have any clue how to get the complete driver package?

Hello,

        GFX_WIN10_64_15.46.2.1.4729 latest driver for NUC 7i7BN will not install HDMI  audio drivers, get code 28 error in device manager.

INTELAUDIO\DSP_CTLR_DEV_9D71&VEN_8086&DEV_0222&SUBSYS_00000022&REV_0001 show on HDWR id

Update 170806

After uninstalling and then reinstalling latest drivers ... again, looked in device manager at the IRIS 650 Display driver install and found

that an event: Device PCI\VEN_8086&DEV_5927&SUBSYS_20688086&REV_06\3&11583659&0&10 requires further installation.

was showing. HDMI works to a Dell U2410.

Message was edited by: Dave Notnim

I have a 7i3BNH. All drivers appear to be current but there is no 7.1/5.1 output and I don't see any configuration for this in device manager. Under audio/video inputs and outputs my options are Maranzt -AVR(Intel(R) Diplay Audio, Microphone (Realtek High Definition Audio SST) and Stereo Mix (Realtek High Definition Audio SST.) I was previously using various Minix Android boxes and my Marantz receiver always detected Dolby Digital and DTS coding from them. Any help appreciated.

Regards,

Dan

Hi. I`m having issues with a recently buyed NUC6CAYH. The screen will randomly turn completely black for a second or two. (it happend once every 4 or 5 minutes or once every 4 to 5 seconds)

It has windows 10 Pro installed with latest bios (040) and drivers installed.

It is connected via VGA cable to a LCD display (resolution: 1440x900@60Hz).

The things i`ve tried so far:

• lowering the display resolution to other than the native display stops the flickering or at least makes it less frequent.
• I had keyboard, mouse and two printers connected to a back USB port through a 2.0 USB hub. removing the USB hub eliminate de flickering (or at least it has not flicker once in about an hour) [Hub works flawlessly in other PCs]
• Connecting mouse keyboard and two USB hdds makes the flickering happen at least once every 30 minutes.

Thanks in advance and excuse my english.

I'm interested in picking up an Intel NUC, specifically one of the newest models with Kaby Lake and Thunderbolt 3. My use-case is rather specific though: I need two HDMI display outputs and I need DDC/CI support on both of them (for automated display input switching).

Do the newest NUCs with Thunderbolt 3 support DDC/CI on displays connected to the Thunderbolt 3 port? Specifically, does DDC/CI continue to function in DisplayPort Alt. Mode through a (passive) Thunderbolt 3 to HDMI adapter?

Also, can any recommend a good passive Thunderbolt 3 to HDMI adapter?

Hello!

Is HDR support in windows 10 creators update supported for this model?

I cant find anything to activate it? In the HD control panel i cant change color depth and so on..

Do we need graphics driver with WDDM 2.2?

Kind reegards

Jake

I've just installed Ubuntu Server 16.04 LTS (downloaded this morning) onto an Intel NUC6i7KYK. It starts to boot fine but then I suddenly just get a black screen. (connected via HDMI)

If on the GRUB boot menu I choose the recovery mode and then select to resume boot from there (it warns me that some graphics drivers require a full boot and might fail) then I can boot to a prompt ok. Once I did that I did a sudo apt-get update / sudo apt-get upgrade to ensure everything is up to date but I still get the same behaviour.

On the boot screen the last line before I get a black screen (and the monitor goes to sleep as it thinks it has no input) I can see says the following:

switching to inteldrmfb from VESA VGA

So it looks like there is some kind if graphics problem. I've tried searching for a fix but most reports of similar issues seem to indicate this should not be a problem on 16.04 LTS (kernel version 4.4).

I had already upgraded the BIOS to version 00049 which is the latest available for this NUC on Intel's DownloadCentre.

I'd appreciate any pointers on what to try next.

Thanks!

Hi, I'm going back here now to get exact performance information from this high-performance machine.

I already own the product but a customer wants to purchase ten units of this model to use them in a kind of personal homecine and before he buys, fundamental to know, directly from Intel, about the issues below, for which I already thank you already.

The client has multimedia collections of movies, serials and concerts and intends to use Emby Server, to share with clients outside the network, that is, remotely, and for that, there are doubts:

1. What is the maximum number of clients that can simultaneously access each NUC unit at the same time. Explaining in more detail, imagine that several, perhaps two hundred clients access the collections at the same time, to watch the multimedia content. Is there a maximum limit for the NUC to support such access?

2. It is common for Emby Server to process video transcoding, according to the device of the external client that is accessing the collections. As an example, a H265 8bit movie, which is a heavy file, depending on the customer's equipment, Emby Serve transcodes so there are no crashes and customers can all watch movies without disturbances.

In these transcodes, does the NUC support processing which client boundary is connected smultaneously, ie at the same time?

The machine I'm suggesting to him is the same machine I passed on to another customer;

Intel NUC7i7BNH, 32GB RAM, SSD M.2 500GB

Thank you very much for the answers, I can not take the risk of passing on to the client something that does not fully comply with it.

Greetings from Brazil

Carlos Lima

Hi everyone,

I've recently purchased a NUC7i3BNH and after installing memory and SSD I tried to connect to my Samsung UHD TV model UE55KU6400 and only got a black screen, no intel logo, nothing.

Then I tried to plug to my older Phillips TV and worked fine, installed Windows 10 and then tried to hot swap the cable to back the samsung and voila! Glorious 3840 x 2160 working just fine.

However, if I change source or turn off the TV and try to get back to Windows 10, I get a weird pink screen for a second and then a "No source" message from my Samsung. If i try to reboot the NUC, only blank screen again. The only way to get the screen back to the Samsung, is by doing the hot swap trick with the older phillips.

I'm no expert but I've spent the weekend learning about HDMI handshake issues and have tried updating all the drivers, the DEVCON trick and nothing works apart from hot swap. As that is not a practical solution I would like to ask if anyone can help.

Thanks!

Right after the upgrade all LEDs are no more functional. What happened and what can I do?

How do I configure vGPU for Windows10 VM on ESXi6.5 (NUC6i7KYK) so that I can connect monitor directly to HDMI port rather than remote desk top to access the Windows VM?  I already configured ESXi/PCI passthrough mode for Iris Pro Graphics 580 but still unable to perform vGPU, is there any additional firmware requires? I appreciate some direction to perform this initiative.  Thanks, Ram.

Hello,

I've recently been having performance issues with my NUC, particularly with video playback.

When I try and play a video file of any type and quality using apps such as VLC media player or Media Player Classic (with K-Lite Codec Pack), the video starts to lag and slow down. I've had my NUC for over a year now, and these problems have only begun recently (within the last 2 months or so). I am wondering if it is due to high ambient temperature or if it is more of a software issue.

I recently refreshed windows 10 and have updated to all of the latest drivers. I've ran a diagnostic test, the results of which can be seen below.

--- IPDT64 - Revision: 4.0.0.29

--- IPDT64 - Start Time: 22/08/2017 21:38:08

CPU1

Intel(R) spbc Module Test

Module Version: 1.0.8.64b.W

Start Time: Tue Aug 22 21:38:08 2017

Test Result - PASS

..!!..Processor under test is verified as 'PRODUCTION'..!!..

Processor Manufacturer: GenuineIntel

Processor Brand String: Intel(R) Core(TM) i5-6260U CPU @ 1.80GHz

End Time: Tue Aug 22 21:38:08 2017

Total Time:  seconds: 0

--------------------------------------------------------------------

CPU1

Genuine Intel CPU Test

Module Version: 1.0.12.64b.W

Start Time: Tue Aug 22 21:38:09 2017

Test Result - PASS

Expected: GenuineIntel

Detected: GenuineIntel

End Time: Tue Aug 22 21:38:09 2017

Total Time:  seconds: 0

--------------------------------------------------------------------

CPU1

CPU Brand String Test

Module Version: 1.0.14.64b.W

Start Time: Tue Aug 22 21:38:09 2017

Test Result - PASS

Expected: Intel(R) Core(TM) CPU @

Detected: Intel(R) Core(TM) i5-6260U CPU @ 1.80GHz

Intel(R) Core(TM) processor detected..!!..

End Time: Tue Aug 22 21:38:09 2017

Total Time:  seconds: 0

--------------------------------------------------------------------

CPU1

Floating Point Test

Module Version: 1.0.11.64b.W

Start Time: Tue Aug 22 21:38:09 2017

AVX is supported in your OS

Max AVX supported = AVX2

FMA3 supported

Test Result - PASS

Million Floating Points per Second, MFLOPS: 194.74

Error: 0

--- Floating Point Test Passed!!!---

End Time: Tue Aug 22 21:38:11 2017

Total Time:  seconds: 2

--------------------------------------------------------------------

CPU1

Prime Number Generation Test

Module Version: 1.0.13.64b.W

Start Time: Tue Aug 22 21:38:11 2017

AVX is supported in your OS

Max AVX supported = AVX2

Test Result - PASS

Operation Per Second: 49044

Error: 0

--- Prime Number Generation Test Passed!!!---

End Time: Tue Aug 22 21:38:13 2017

Total Time:  seconds: 2

--------------------------------------------------------------------

CPU1

Cache Test

Module Version: 1.0.11.64b.W

Start Time: Tue Aug 22 21:38:13 2017

Test Result - PASS

--- Reading Cache Size ---

- Detected L1 Data Cache Size --> 32

- Detected L1 Inst Cache Size --> 32

- Detected L2 Cache Size --> 256

- Detected L3 Cache Size --> 4096

Cache Size Test Passed!!!

End Time: Tue Aug 22 21:38:13 2017

Total Time:  seconds: 0

--------------------------------------------------------------------

CPU1

MMXSSE Test

Module Version: 1.0.11.64b.W

Start Time: Tue Aug 22 21:38:13 2017

Test Result - PASS

--- Determining MMX - SSE capabilities ---

--- CPU FEATURES DETECTION FOR ---

           ---        MMX SSE       ---

MMX - MMX Supported --> Yes

SSE - SSE Supported --> Yes

SSE2 - SSE2 Supported --> Yes

SSE3 - SSE3 Supported --> Yes

SSSE3 - SSSE3 Supported --> Yes

SSE4.1 - SSE4.1 Supported --> Yes

SSE4.2 - SSE4.2 Supported --> Yes

--- MMX SSE - capabilities check complete ---

MMX Test Result --- PASS

SSE Test Result --- PASS

SSE2 Test Result --- PASS

SSE3 Test Result --- PASS

SSSE3 Test Result --- PASS

SSE4.1 Test Result --- PASS

SSE4.2 Test Result --- PASS

End Time: Tue Aug 22 21:38:14 2017

Total Time:  seconds: 1

--------------------------------------------------------------------

CPU1

FMA3 Test

Module Version: 1.0.10.64b.W

Start Time: Tue Aug 22 21:38:14 2017

Test Result - PASS

--- CPU Features Detection ---

FMA3 - Supported --> Yes

FMA3 Test Result --- PASS

End Time: Tue Aug 22 21:38:21 2017

Total Time:  seconds: 7

--------------------------------------------------------------------

CPU1

AVX Test

Module Version: 2.0.8.64b.W

Start Time: Tue Aug 22 21:38:21 2017

Test Result - PASS

--- CPU Features Detection ---

AVX - Supported --> Yes

AVX2 - Supported --> Yes

AVX512 - Supported --> No

AVX OS Support - Supported --> Yes

AES - Supported --> Yes

PCLMULQDQ - Supported --> Yes

AVX2 Test Result --- PASS

End Time: Tue Aug 22 21:38:32 2017

Total Time:  seconds: 11

--------------------------------------------------------------------

CPU1

IMC Test

Module Version: 1.0.8.64b.W

Start Time: Tue Aug 22 21:38:32 2017

Test Result - PASS

--- Reading Memory Size ---

Detected Memory Size is --> 16.00GB

--- Subtest - Memory Size Test Passed!!!  ---

--- Integrated Memory Controller Stress Test ---

Memory to be allocated = 1048576 byte

Memory Allocated.

Test 1 Ones and Zeros Moving Inversions write operations - Passed

Test 1 Ones and Zeros Moving Inversions verification operations - Passed

Test 2 32Bits Sliding Ones write operations - Passed

Test 2 32Bits Sliding Ones verification operations - Passed

Test 3 32Bits Sliding Zero write operations - Passed

Test 3 32Bits Sliding Zero verification operations - Passed

Memory Deallocated.

--- Subtest - Memory Stress Test Passed!!!  ---

Integrated Memory Controller Stress Test Passed!!!

End Time: Tue Aug 22 21:38:32 2017

Total Time:  seconds: 0

--------------------------------------------------------------------

CPU1

PCH Test

Module Version: 1.0.10.64b.W

Start Time: Tue Aug 22 21:38:32 2017

Test Result - PASS

LPC deviceID = 0x9d48

Chipset          : SKL-U Premium

Chipset Stepping : C1

14 device connected to PCI-to-PCI Bridge Controller

   1 : PCI standard host CPU bridge

   2 : Intel(R) Iris(TM) Graphics 540

   3 : USB xHCI Compliant Host Controller

   4 : Intel(R) 100 Series Chipset Family Thermal subsystem - 9D31

   5 : Intel(R) Management Engine Interface

   6 : Standard SATA AHCI Controller

   7 : Intel(R) 100 Series Chipset Family PCI Express Root Port #5 - 9D14

   8 : Intel(R) Serial IO UART Host Controller - 9D27

   9 : Intel(R) 100 Series Chipset Family SCC: SDCard - 9D2D

   10 : Intel(R) 100 Series Chipset Family LPC Controller/eSPI Controller - 9D48

   11 : Intel(R) 100 Series Chipset Family PMC - 9D21

   12 : High Definition Audio Controller

   13 : Intel(R) 100 Series Chipset Family SMBUS - 9D23

   14 : Intel(R) Ethernet Connection I219-V

1 device connected to PCI Express Port 9

   1 : Intel(R) Dual Band Wireless-AC 8260

2 device connected to SATA Controller 1

   1 : TOSHIBA HDWJ110

   2 : Samsung SSD 850 EVO M.2 500GB

4USB devices detected

   1 : Intel(R) Wireless Bluetooth(R)

   2 : USB Composite Device

   3 : USB Mass Storage Device

   4 : USB Mass Storage Device

2 device connected to Intel High Definition Audio Controller

   1 : Intel(R) Display Audio

   2 : Realtek High Definition Audio

PCH LAN Device 'Intel(R) Ethernet Connection I219-V' detected

Platform Controller Hub Test Completed!!!

End Time: Tue Aug 22 21:38:33 2017

Total Time:  seconds: 1

--------------------------------------------------------------------

CPU1

IGD Module Test

Module Version: 1.0.12.64b.W

Start Time: Tue Aug 22 21:38:33 2017

Test Result: PASS

Expected: As defined in IGD_LocalConfig.xml file

Received: 0x4E

End Time: Tue Aug 22 21:38:33 2017

Total Time:  seconds: 0

--------------------------------------------------------------------

CPU1

GFX Module Test

Module Version: 1.0.12.64b.W

Start Time: Tue Aug 22 21:38:33 2017

GFX Module Test: PASS

End Time: Tue Aug 22 21:39:01 2017

Total Time:  seconds: 28

--------------------------------------------------------------------

CPU1

CPU Load

Module Version: 1.0.12.64b.W

Start Time: Tue Aug 22 21:39:01 2017

CPU Load: PASS

End Time: Tue Aug 22 21:43:10 2017

Total Time:  seconds: 249

--------------------------------------------------------------------

CPU1

CPU Frequency Test

Module Version: 1.0.16.64b.W

Start Time: Tue Aug 22 21:43:10 2017

Test Result - PASS

Processor Name: Intel(R) Core(TM) i5-6260U CPU @ 1.80GHz

Expected CPU Frequency: 1.80

Detected CPU Frequency: 2.1327

Expected Base Clock: 100

Detected Base Clock: 101.557

Expected frequency - The highest frequency at which the tested processor was manufactured to operate

Detected frequency - The frequency at which the tested processor is currently operating

Power management modes can create marginally higher or lower detected frequency

than expected frequency. Small variations in clock frequencies are common.

QPI link rate Test - Not supported.

Skipping QPI link rate Test.

End Time: Tue Aug 22 21:43:11 2017

Total Time:  seconds: 1

--------------------------------------------------------------------

--- IPDT64 - Temperature Monitor Results

Temperature Monitor will begin when CPULoad Test starts

--- Temperature Test ---

...

Version 1.0.13.64b.W

...

1 degrees C below maximum

Test Result - FAIL

Expected Greater than 1 degrees below max

Received 1 degrees below max

--- Temperature Test ---

...

Version 1.0.13.64b.W

...

Entering run forever

Temperature Monitor Stopped

--------------------------------------------------------------------

System Information

------------------

Processor Name: Intel(R) Core(TM) i5-6260U CPU @ 1.80GHz

Processor Information: Intel64 Family 6 Model 78 Stepping 3

Number of Physical Cores: 2

Number of Logical Cores: 4

Installed System Memory: 16 GB

Operating System: Microsoft Windows 10 Pro 64-bit

Graphics Information: Intel(R) Iris(TM) Graphics 540

System Product: NUC6I5SYB

System BIOS: SYSKLi35.86A.0061.2017.0524.1454

--------------------------------------------------------------------

--- IPDT64 - End Time: 22/08/2017 21:43:11

--- IPDT64 - Result: Pass

--------------------------------------------------------------------

It's been fine up until recently but it just seems generally slow and sluggish now which is disappointing. If it is temperature related - is there anything I can do to help this (e.g. clean fans/ add cooling) or has it gone beyond the point of no return?

Attached output log file from system support utility

Coming from Intel NUC DN2820 I was able to play 3D MVC with Kodi with new Intel Media SDK, I just purchased Intel NUC NUC7i3BNK and 3D playback doesn't work.

On the Intel NUC DN2820, the resolution was set 1920X1080p 3D and everything works great

On the Intel NUC NUC7i3BNK either I set the 1920X1080p 3D or  3820X2160p 3D doesn't work

The Intel Media SDK was supposed to allow 3D MVC to work, I did some testing and found the HDMI 2.0 connection is the one causing the issue and any NUC with HDMI 2.0 doesn't work/

Hi there,

I recently got a NUC 717BNH. Cute little machine! Now when I started playing with it, the blue ring around the front panel seemed like an HDD activity LED. I'm... not 100% sure that's what it was but it was acting like one.

The thing is, now it's always on. Even when there's no drive installed. I know this is a bit of a silly thing to be concerned about, but...

I dd update to the latest BIOS (0050) if that matters.

I have a really strange problem.

I have a NUC6i5 with supported hardware from the Intel-List.

M.2 SSD with 128GB and with Windows 7 x64 UEFI-Boot (GPT).

Delivery BIOS: 0051

Updated to: 0061

Normal operations working fine.

But when I will boot from my USB-Stick / Removeable Harddisk with Acronis/other Recovery-SW that is not working.

My USB-Stick are not show correct in the Bootmenu.

All boots are a little bit different.

My 1 Stick: SanDisk Extreme

My 2 Stick: Transcend

My 3 Stick: WesternDigital Harddrive

I put one Stick in the NUC and boot -> F10

I see a new entry (UEFI SanDisk Extreme), but it is not working.

I change the Stick to Transcend in the NUC and boot -> F10

I see a new entry (UEFI SanDisk Extreme), but it is not working. And why it is the same name as my first stick?

I change the Stick to Western Digital (2 Partitions, one bootable) in the NUC and boot -> F10

I see 2 new entry (My WesternDigital),one one from 5 boots this is working... or not.

When I put my WesternDigital AND SanDisk into the NUC and boot -> F10.

I see 3 new entry, My 2 WesternDigital and SanDisk. When I press start from SanDisk, the NUC booted from WesternDigital (I see it with different Recovery SW on it)

When I use the UEFI-Shell, and search the correct fs0-fs4 for my needed stick, that boot with this efi-file it works.

When I make a complete BIOS reset (F9) or BIOS Recovery (with jumper) with a small called CISCO-Stick (128MB)...

Okay, now I think the complete NUC is clean... but when I put my WetsernDigital to boot from (F10) It shows in the BootMenu the entry SanDiskExtreme.

From where comes this name, from a fresh resettet NUC?

But what is resettet... After the jumper BIOS Recovey, the BIOS Settings are the same as before... strange.

How can I really reset all settings on the NUC? Where is the information stored? On the M.2 EFI?!?

And now the best: I have around 30 NUC6i5 and all have the same crazy behavior.

For me it is not 100% reproducible. On one boot Transcend have the name of the WD... On next from SanDisk and so on and so on.

At the Moment I use 3 different USB Stick Vendor, all have the same Acronis Software on it and I put all three in the NUC and hopefully the NUC boots from one of them...

Any idea?

Hello!

Is HDR support in windows 10 creators update supported for this model?

I cant find anything to activate it? In the HD control panel i cant change color depth and so on..

Do we need graphics driver with WDDM 2.2?

Kind reegards

Jake

Hello,

I bought a NUC6CAYH and installed a normal 2.5" HDD. I want to find out what possibilities do i have to connect a SDD through mPCI-E adapter to the M.2 Key E conenctor. The connector is linked to a USB2, PCI-E 1x lane, I2C, Clink and SDIO. Do you know if it would work with a simple M.2 Key E to mPCI-E adapter, taking into account that it has only one lane? gen.3 mPCI-E speed is bigger than the speed of a SSD, but i think most require minimum 2 lanes.

Or by using a Key-E to Key-M adapter.

Thanks!

P.S. Or what other adapting posibilities would i have to extend storage via the M.2 Key E, or at least a GPU?

THis is an advice for user and not a question.

From upgrade to bios 0048 i did had problem with kody 17.3 Krypton (My S.O is windows 10  1703) at start of video when kodi sets the right 23, 24  25 50 or other value for video according to material to reproduce. The problem is that system start to reproduce video but only audio is available; do not show the video but the start screen of kody menu page. The same when you stop the video: remain video blocked and there no return to kodi menu page. No command will be esecuted in these moments, the system is quite blocked. Only try to change audio level the system start again to operate.

If you cancel the faetures of kodi of changing video setting according to material to reproduce the problem disappears:
This evening with the new bios update 0049 the problem seems to be solved

I confirm that every update .is a dangerous happening.

NUC is a wonderfull hardware mini PC but bios and driver are a nightmare.

Bye Antonino

Hi,

I recently got a Intel NUC7i3BNH and installed ubuntu 16.04 on it. Audio over hdmi does not work on Samsung UN46EH5300F TV. However, when I try it on Asus VE247H monitor the audio works all the time. Also audio over headphones or speakers also work all the time. I posted a question to ubuntu forums followign their audio troubleshooting page https://help.ubuntu.com/community/SoundTroubleshootingProcedure. It includes all the information about my nuc.

I also came across https://downloadcenter.intel.com/download/26609/HDMI-2-0-Firmware-Update-Tool-for-Intel-NUC-Kit-NUC7i3BN-NUC7i5BN-NUC7i7BN-NUC6CAY and it looks like intel made an firmware update because some nucs were facing some graphics issues for Samsung 6000 series TVs. I think what I am facing is similar. I don't get audio over hdmi for Samusng 5300 series TV.

I have been googling and it looks I am not the only person who is facing this issue. I was wondering if there was any solution to this problem.

Thanks.

INTEL® NUC KIT NUC7I3BNH

I have a 7i3BNH. All drivers appear to be current but there is no 7.1/5.1 output and I don't see any configuration for this in device manager. Under audio/video inputs and outputs my options are Maranzt -AVR(Intel(R) Diplay Audio, Microphone (Realtek High Definition Audio SST) and Stereo Mix (Realtek High Definition Audio SST.) I was previously using various Minix Android boxes and my Marantz receiver always detected Dolby Digital and DTS coding from them. Any help appreciated.

Regards,

Dan