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Question about the Intel Serial IO Driver

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What is the use of  Intel Serial IO Driver on NUC 6i5 ?

 

Is there any pin on the NUC mainboard, assigned to the driver of Serial IO UART Host Controller and Serial IO GPIO Host Controller?

 

Is the any possible to connect Intel NUC and Intel Edison via the Serial IO Driver?

 

Can I get a demo program (e.g. C# ) to show the usage?

 

Thanks a lot.


INTEL NUCi7 3D MVC ISSUE

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Coming from Intel NUC DN2820 I was able to play 3D MVC with Kodi with new Intel Media SDK, I just purchased Intel NUC NUC7i3BNK and 3D playback doesn't work.

 

On the Intel NUC DN2820, the resolution was set 1920X1080p 3D and everything works great

On the Intel NUC NUC7i3BNK either I set the 1920X1080p 3D or  3820X2160p 3D doesn't work

 

The Intel Media SDK was supposed to allow 3D MVC to work, I did some testing and found the HDMI 2.0 connection is the one causing the issue and any NUC with HDMI 2.0 doesn't work/

NUC6CAYS - Random boot freeze

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Hi,

 

I'm experiencing boot Issue with the NUC6CAYS + Ubuntu Server 16.04.02 LTS (kernel 4.8), Ubuntu Server 17.04 (kernel 4.10) and even with the UEFI USB Installer.

 

  • BIOS Version 0038 and 0040 tested
  • HDMI 2.0 Firmware fix.
  • Default values in bios except: eMMC is disabled + supervisor password set ( I tried without a supervisor set too). Also tried the UEFI OS Selection to Linux, same issue
  • ADATA SP550 SSD is installed inside

 

Here is the story:

 

  • First I installed Ubuntu Server 16.04.02 LTS with HWE Stack (Kernel 4.8), everything was working fine BUT I noticed that sometimes, after a reboot, my NUC was stuck on a black screen right after the GRUB Menu.

 

  • I decided to give Kernel 4.10 a try so I installed Ubuntu Server 17.04 (kernel 4.10) and nothing else except updates. I did a small script to restart the computer every 30 seconds or so and again, randomly, the NUC was not rebooting. I see the GRUB Menu with Ubuntu selected and after the 2 seconds timeout, screen go black and nothing more happen.

 

  • After hours and hours of debugging and trying to find what the problem was, I decided to use a brand new SSD (same model) that I had on hand.
    • Disconnected the power of the NUC
    • Replaced my SSD
    • Connected my Ubuntu Server 17.04 USB installer made with Rufus
    • Connected power
    • Started NUC
    • Pressed F10 on boot, selected my USB and displayed the GNU GRUB Menu where I selected * Install Ubuntu Server and.....the same issue occurred,  black screen and nothing!!
    • I restarted the computer and tried it again... this time the Ubuntu Server installer started correctly.
    1. Boot
    2. Wait for GRUB Menu (eMMC is disabled and ssd brand new, so the USB boot automatically)
    3. Press Enter to start installation
    4. If the installer start, press CTRL+ALT+DELETE and do it again.
  • I did it again, and again, again, at least 30 times without any issue than, after many retries same problem, black screen and nothing!

 

It's totally Random and really seems to be a BIOS issue to me since this time. When the black screen happen, ctrl+alt+del do nothing. I have to long press the power button for about 5 seconds to power off the NUC.

 

I should have a brand new NUC6CAYH tomorrow to test if it's specific to my NUC or not, since I already have NIC issue with this one but I need it for development (NUC6CAYS - Ethernet Issue )

Tested with a brand new NUC6CAYH, a different 4GB Kingston memory module and a different brand SSD (PNY) - Same Issue

 

Procedure to reproduce the issue in this post: Re: NUC6CAYS - Random boot freeze and can be downloaded here: https://communities.intel.com/servlet/JiveServlet/download/485079-171358/RebootScript.md.zip

 

Thanks a lot for support

NUC7i5 bluetooth issues

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Hi,

 

I have been having a number of issues with the bluetooth radio on my NUC7i5. Intermittently the bluetooth stop functioning and restarting does not do anything to fix it. The system device manager tells me that a USB device is not recognized, which I guess is the bluetooth.

 

If I unplug the machine for a few minutes, then switch on again, this seems to fix the issue. My logitech mx anywhere 2S mouse and k810 keyboard are both attached via bluetooth so its a real pain when they no longer function.

 

Separately, on booting, sometimes the machine gets stuck on the grey NUC pre-bios screen, sometimes it doesn't get to that screen. If I power off and power on again, it generally boots correctly.

 

Any suggestions?

D54250WYK: No boot menu

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The NUC will boot such that if there is a bootable USB stick in the slot, the NUC will boot from it. If there is no such stick, the NUC will boot from the hard disk.

 

The problem is that there is no menu at boot time, no matter which Fx key I hit. I did read all sorts of instructions about which function key to hit at boot time – F2, F7, F10, F12. But none of them brings up a menu.

 

The standard solution seems to be to update the BIOS. Various methods to do so have been published.

 

I run Linux, so I did not try the Express BIOS method.

 

I tried the power button menu method with the beeps. It had no effect.

 

I removed the security jumper and put in a USB stick with WY0045.bio. 6 minutes after power-on, there was still no prompt to turn off the NUC; neither did it turn itself off. So, I turned it off and replaced the security jumper. Power on – but there still is no boot menu (and no way to tell whether this update method had any effect.)

 

As I said, the NUC will still boot. But what is wrong with the boot menu? Is there still something I could try?

Bios for DN2820FYK is not exposing ACPI methos for backlight control under Linux

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Hi,

 

I have a nuc DN2820FYK running GNU/Linux, it mostly works fine except for the graphics card, I never was able to control the brigthness, it is running always to maximun brightness and it is burning my eyes so this time I did some debugging following this page: Kernel/Debugging/Backlight - Ubuntu Wiki and indeed it seems the bios (I'm running the lastest version - 059) is not exposing the ACPI methods for backlight control (_BCL, _BCM, _BCQ). Since writing ACPI methods is out of my reach I would like to known if some community member can help me in some way.

 

this is that I have tried:

 

first I boot the operating system with kernel parameters as recommend by https://wiki.archlinux.org/index.php/backlight#Kernel_command-line_options , but no matter what parameters I use it never works, using any combination of acpi_backlight and acpi_osi results in not backlight controls:

 

nuc ~ # ls -l /sys/class/backlight/

total 0

nuc ~ # acpidump -o acpidump.txt

nuc ~ # acpixtract acpidump.txt

 

Intel ACPI Component Architecture

ACPI Binary Table Extraction Utility version 20160729-64

Copyright (c) 2000 - 2016 Intel Corporation

 

Acpi table [DSDT] -   46249 bytes written to dsdt.dat

Acpi table [SSDT] -    1891 bytes written to ssdt1.dat

Acpi table [SSDT] -     656 bytes written to ssdt2.dat

Acpi table [SSDT] -     378 bytes written to ssdt3.dat

Acpi table [SSDT] -     351 bytes written to ssdt4.dat

Acpi table [SSDT] -    1088 bytes written to ssdt5.dat

Acpi table [SSDT] -     141 bytes written to ssdt6.dat

Acpi table [SSDT] -    1075 bytes written to ssdt7.dat

 

8 binary ACPI tables extracted

nuc ~ # iasl -d *dat 2>&1 | grep Output

ASL Output:    dsdt.dsl - 426096 bytes

ASL Output:    ssdt1.dsl - 9929 bytes

ASL Output:    ssdt2.dsl - 7673 bytes

ASL Output:    ssdt3.dsl - 4371 bytes

ASL Output:    ssdt4.dsl - 2919 bytes

ASL Output:    ssdt5.dsl - 9649 bytes

ASL Output:    ssdt6.dsl - 1323 bytes

ASL Output:    ssdt7.dsl - 16934 bytes

 

nuc ~ # grep _BCL *dsl

nuc ~ # grep -i -e linux -e windows *dsl

dsdt.dsl:                    If (_OSI ("Windows 2001"))

dsdt.dsl:                    If (_OSI ("Windows 2001 SP1"))

dsdt.dsl:                    If (_OSI ("Windows 2001 SP2"))

dsdt.dsl:                    If (_OSI ("Windows 2006"))

dsdt.dsl:                    If (_OSI ("Windows 2009"))

dsdt.dsl:                    If (_OSI ("Windows 2012"))

dsdt.dsl:                    If (_OSI ("Windows 2013"))

dsdt.dsl:            Name (_CID, EisaId ("PNP0D80") /* Windows-compatible System Power Management Controller */)  // _CID: Compatible ID

nuc ~ #

 

there are strings for Windows but not for Linux.

 

any comment will be welcome, thank you.

NUC6CAYH - HDMI output over 50Hz - periodic screen tearing - HD Graphic Driver Bug Report

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Hello to All.

 

This discussion serves as an official bug report submission for the Intel HD Graphics Driver concerning  the NUC6CAYH kit.

 

This issues has been described before by MannT in this NUC6CAYH - Problem with HDMI 60HZ on HD TV question that remained unanswered, since MannT decided to give up on the product.

 

MannT describes the issue very clearly in his question. If I can add something to his description would be that this "interference" he describes happens every few seconds and becomes utterly annoying after a couple of minutes. This is a total deal-breaker.

 

The issue is also present using lower resolutions and even higher refresh rates, e.g 1280x1024@75Hz. It seems that irrespective of the resolution if the refresh rate is higher that 50Hz, the issue manifests itself.

 

I have spent the last 8 days (since I first bought the nuc) trying to troubleshoot this annoying issue and determine whether this is a hardware incompatibility and therefore I needed to return the product, or a software issue that could eventually be resolved.

 

I have used different HDTVs/Monitors, namely: UE55B7000WW and LT32E310EX. Both exhibit the issue in every different HDMI input of each and using various different HDMI cables including HDMI 2.0 certified cables.

I have updated the BIOS to the latest 0040 firmware. The issue is still there.

I have updated the LSPCON firmware from 1.60 to 1.66. The issue persists.

I have also used different power supplies to power the NUC (12V DC 75Watt Max) with the said issue stil persisting.

I am running windows 10 x64 enterprise and all drivers are up to date and were downloaded from intel's website.

EVERY other computer I own can do 1080p @60Hz using the above mentioned HDTVs/monitors without any issues.

The NUC6CAYH is advertised and sold as ABLE to do 1080p @60Hz, hence the workaround of running my refresh rate @50Hz is completely out of the question.

 

Anyway, as I mentioned I am not here to accept suggestions from people on what to try next. I wasted enough time and I was lucky enough to pinpoint the problem to the Intel Graphics Driver. Therefore, I am here to submit this as an official bug report and hopefully have Intel's engineers reproduce, acknowledge and eventually fix the issue in one of the upcoming driver releases.

 

My NUC remains issue free when I use Graphics Drivers up to and including 21.20.16.4590.

As soon as I update to any newer drivers (starting from 4627 up to and including the latest 4729) the issue appears. I did not bother to test 4614 as it was a beta driver and I was not interested in using a beta driver anyway. So I do not know if 4614 has this issue or not.

 

In case Intel refuses to acknowledge this issue as a graphics driver bug, I would like to know ASAP and in writing as I want to return this product as defective and not get charged any restocking fees etc. I am happy with the unit as far as everything else is concerned, but there is no way that I am going to keep it either using an outdated driver or at a lower refresh rate than what the product was advertised and sold as. I am sure that Intel will choose to stand by its products and not lose another customer as happened already with MannT.

 

If Intel has another process in place for submitting driver's bugs, I'd be happy to follow it as soon as you let me know about it.

Please do not close this discussion unless an official acknowledgement or denial of the issue as a driver bug is given by Intel.

 

Looking forward to a very prompt resolution of this problem.

Regards,

KP.

NUC7i3BNH HDMI-issues (video format not supported) with some Philips hotel TVs

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Hi!

 

How could it be that several Philips hotel TVs (32-40" 1080p - age 2-3yrs) says "video format not supported" with black screen when HDMI-connected to the NUC7i3BNH with latest bios 0050 and latest W10 intel gfx drivers installed (22.20.16.4771)?

This used to work with the same set of TVs prior to bios 0048 and a colleague of mine with exactly the same setup also lost the picture during the same period of time when this bios was released.

 

When connecting my other NUC (6i5SYK) to the same set of TVs (with the same HDMI-cables) everything just works - also, pretty much everything else works on these TVs so I can't really force the Hotels to update their TVs could I?

What has changed that prevents this from working?

 

Also, have tried with many different HDMI-cables with no luck...

 

Edit: I'm able to see post and bios screen during startup but then it goes black when OS started. /Edit

 

//Per


NUC7ixBN Screen Flashing/Flickering when using 4K resolutions

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Hi all,

 

We are aware of this issue and a bug was opened a couple weeks ago.  The developers/engineers are working on finding a solution and I will post any updates and/or solutions here.

 

Thank you for your patience.

Unattended BIOS Configuration and update

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Hi,

 

I´m trying to automate the configuration of the NUC5i5MYBE so Secure Boot, UEFI, Bootorder etc is in place, but as I read in the instructions the way to accomplish this is to boot into "Internal UEFI Shell" and then export the configuration to a new file that can be applied to other NUC... my problem is to be able to boot into "internal UEFI Shell" one must disable Secure Boot, and the configuration will therefor have Secure boot disabled...  We do have a lot of NUC´s, so any directions or input are appreciated

 

Thanks

 

Jesper Hanno

Downgrade BIOS on NUC7i3BNH to version 0036

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Hi

 

I got a NUC7i3BNH, which originally came with BIOS 0036.

My plan is to have VMware ESXi on this box (either 6.0U3 or 6.5).

I saw that there was a BIOS upgrade available, so I updated to BIOS 0042.

 

But now the system, won't power off, when doing a shutdown of the ESXi software (tested with both ESXi 6.0U3 and 6.5)

I have been in communication with other people with the precise same hardware, and ESXi versions, running BIOS 0036, where the shutdown/power off works.

 

So I would like to downgrade the BIOS to 0036 again.

But when I try this I just get "Incompatible BIOS Version, Update aborted" using either the F7 option or the IFLASH2 option.

 

When I try to do a Power Button Menu F4 BIOS Recovery, I just get a blank/black screen, and the system is just on, but nothing happens. Left it there for many hours.

I have also tried the BIOS Security Jumper, but the result is the same as the Power Button Menu F4 BIOS Recovery option.

 

How do I downgrade the BIOS back to the original 0036?

D54250WYK: No boot menu

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The NUC will boot such that if there is a bootable USB stick in the slot, the NUC will boot from it. If there is no such stick, the NUC will boot from the hard disk.

 

The problem is that there is no menu at boot time, no matter which Fx key I hit. I did read all sorts of instructions about which function key to hit at boot time – F2, F7, F10, F12. But none of them brings up a menu.

 

The standard solution seems to be to update the BIOS. Various methods to do so have been published.

 

I run Linux, so I did not try the Express BIOS method.

 

I tried the power button menu method with the beeps. It had no effect.

 

I removed the security jumper and put in a USB stick with WY0045.bio. 6 minutes after power-on, there was still no prompt to turn off the NUC; neither did it turn itself off. So, I turned it off and replaced the security jumper. Power on – but there still is no boot menu (and no way to tell whether this update method had any effect.)

 

As I said, the NUC will still boot. But what is wrong with the boot menu? Is there still something I could try?

Blue Screens with Optane

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Have a new Nuc7I5BNH with HDD + Optane installed.  Windows 10 x64 (1703 build).  Fully patched and updated intel drivers.  I used the Optane only software, not the RST since there is no RAID required in this setup.  Intel Optane Memory 15.7.0.1014

 

The BIOS and OS are configured for "performance" mode with sleep disabled.  Hyper-V is enabled.

 

After a few days, I noticed the system unresponsive when I returned to it, with only a black screen.  The mouse would track and I could remotely ping the box; RDP would succeed enough to prompt for credentials but the connection would not complete.  Power cycle is only solution -- Text appears during the bios portion of boot indicating the system didn't shut down properly and it is handling it; it then begins the boot but returns to a black screen. This time waiting will eventually allow to complete the boot and everything is OK.

 

This has happened three times this week.  Then while I was on the system I caught a blue screen - categorized as MEMORY_MODULE.  Ran a diag on the DRAM which comes up clean, so it isn't that.

Bios for DN2820FYK is not exposing ACPI methos for backlight control under Linux

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Hi,

 

I have a nuc DN2820FYK running GNU/Linux, it mostly works fine except for the graphics card, I never was able to control the brigthness, it is running always to maximun brightness and it is burning my eyes so this time I did some debugging following this page: Kernel/Debugging/Backlight - Ubuntu Wiki and indeed it seems the bios (I'm running the lastest version - 059) is not exposing the ACPI methods for backlight control (_BCL, _BCM, _BCQ). Since writing ACPI methods is out of my reach I would like to known if some community member can help me in some way.

 

this is that I have tried:

 

first I boot the operating system with kernel parameters as recommend by https://wiki.archlinux.org/index.php/backlight#Kernel_command-line_options , but no matter what parameters I use it never works, using any combination of acpi_backlight and acpi_osi results in not backlight controls:

 

nuc ~ # ls -l /sys/class/backlight/

total 0

nuc ~ # acpidump -o acpidump.txt

nuc ~ # acpixtract acpidump.txt

 

Intel ACPI Component Architecture

ACPI Binary Table Extraction Utility version 20160729-64

Copyright (c) 2000 - 2016 Intel Corporation

 

Acpi table [DSDT] -   46249 bytes written to dsdt.dat

Acpi table [SSDT] -    1891 bytes written to ssdt1.dat

Acpi table [SSDT] -     656 bytes written to ssdt2.dat

Acpi table [SSDT] -     378 bytes written to ssdt3.dat

Acpi table [SSDT] -     351 bytes written to ssdt4.dat

Acpi table [SSDT] -    1088 bytes written to ssdt5.dat

Acpi table [SSDT] -     141 bytes written to ssdt6.dat

Acpi table [SSDT] -    1075 bytes written to ssdt7.dat

 

8 binary ACPI tables extracted

nuc ~ # iasl -d *dat 2>&1 | grep Output

ASL Output:    dsdt.dsl - 426096 bytes

ASL Output:    ssdt1.dsl - 9929 bytes

ASL Output:    ssdt2.dsl - 7673 bytes

ASL Output:    ssdt3.dsl - 4371 bytes

ASL Output:    ssdt4.dsl - 2919 bytes

ASL Output:    ssdt5.dsl - 9649 bytes

ASL Output:    ssdt6.dsl - 1323 bytes

ASL Output:    ssdt7.dsl - 16934 bytes

 

nuc ~ # grep _BCL *dsl

nuc ~ # grep -i -e linux -e windows *dsl

dsdt.dsl:                    If (_OSI ("Windows 2001"))

dsdt.dsl:                    If (_OSI ("Windows 2001 SP1"))

dsdt.dsl:                    If (_OSI ("Windows 2001 SP2"))

dsdt.dsl:                    If (_OSI ("Windows 2006"))

dsdt.dsl:                    If (_OSI ("Windows 2009"))

dsdt.dsl:                    If (_OSI ("Windows 2012"))

dsdt.dsl:                    If (_OSI ("Windows 2013"))

dsdt.dsl:            Name (_CID, EisaId ("PNP0D80") /* Windows-compatible System Power Management Controller */)  // _CID: Compatible ID

nuc ~ #

 

there are strings for Windows but not for Linux.

 

any comment will be welcome, thank you.

Network port stopped working

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I have Intel NUC NUC5i5RYH and recently the network port stopped working.  I use Debian Linux and had the device working for over a year with no issues.  I did not install any updates before the network port stopped working.  I've tried, new cables, different ports on router, a different router, and a loop back detector.  The link lights on the network port do not light up no matter what I do.  I've tried using the network boot feature in the Boot Selection screen at startup and am not able to detect link there either.

 

Does anyone have suggestions on if this can be fixed?  Is this a hardware failure?


NUC6I7KYK (Brand New) - Fan not turning on; CPU overheating

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Hi All,

 

I just received the NUC, installed my ram and ssd sticks, booted it up and noticed it was unstable. I booted to setup with F2 and see the CPU temp slowly rises until it hits 100 and it reboots itself (Temp monitoring and self-preservation I assume). All the while the fan speeds in the BIOS are stuck at 0 and the fan doesn't move. I can't hear it and I opened the case up and see it sitting there not moving.

 

I can see the fan is securely plugged into the motherboard, so I'm not sure what else to try. Did I just get a defective fan?

 

I'm considering trying a BIOS upgrade, but I assume it's more of a hardware issue. Any help or suggestions are appreciated... I'd rather not have to go through a RMA process.

 

Things I've tried so far:

- Unplugging and plugging the fan back into the mobo

- Unraveling the twisted fan wires (Saw this in another post here)

- Trying to adjust the fan settings in the BIOS

 

Would removing the entire fan void any warranties? I could check if the wires are crimped or not plugged in on the underside if the warranty isn't voided somehow.


Thanks in advance,


J

NUC7i7BNH audio jack popping

NUC6CAYH crashes due to hdmi

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I got my nuc about 1.5 months ago, about a week ago I updated bios/graphics driver and ever since have been experiencing issues. The NUC seems to lock up whenever the display is disconnected. Either by windows putting it to sleep, or even if I unplug the hdmi cable. Primary display is a 2017 Vizo E-60-e3, but I have confirmed it on a 1080p pc monitor as well. I tried rollling back the drivers, but it wont boot with anything but the most recent drivers and the stock windows drivers. The issue does not happen on the windows drivers. Thanks in advance for assistance!

intel NUC6CAYH no audio out via HDMI in Linux

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Affected : intel NUC6CAYH

 

Expected behavior :

HDMI audio output to Television HDMI 2.0

 

Observed behavior :

Windows 10 : No HDMI audio output at any resolution.

Xubuntu 17.04 (Kernel 4.10x) : No HDMI audio at any resolution.

Librelec 8.02 : No HDMI audio at any resolution.

 

Actions :

Updated BIOS to latest AYAPLCEL.86A.0038 (http://intel.ly/2t4MscK)

Updated Megachip HDMI Firmware to 1.66 via Windows only software (http://intel.ly/2tI9kwH)

 

Repeat test observed behavior:

Windows 10 : HDMI audio output as expected at all resolutions.

Xubuntu 17.04 (Kernel 4.10x) : No HDMI audio at any resolution.

Librelec 8.02 : No HDMI audio at any resolution.

 

Reference:

MCDP28x0 DisplayPort1.2a-to-HDMI 2.0 Converter

http://www.megachips.com/products/displayport/MCDP28x0

 

Filed a bug at Linux DRI, informed 'it works for everybody'.

Clearly it does'nt...

 

Suggestions?

NUC5i7RYH wireless adapter 7265-AC only shows 802.11n

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hello

I have NUC above and my wifi adapter should be able to connect to AC router 5G which it does but only at 802.11n speed which is 300mbps

and the device properties in windows only shows 802.11n channel bandwidth

my router is asus RT-ACRH13

my adapter driver is the latest already 19.60

 

thanks

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