I have the NUC7I7BNH running:

• Windows 10 Home (64 bit),
• Kingston HyperX Impact 2x16GB  2133 MhZ DDR4 RAM
• Samsung 960 EVO 250GB M.2 SSD
• Connected via HDMI to LG 27UD69P-W 27" monitor

Two primary issues:

1. When the monitor goes to sleep, I can't wake it back up without turning off the computer.  This seems to be an issue with the Intel GPU?  I've seen this issue on many forums with no real answer.  This alone is incredibly disappointing and if I hadn't bought all of these components to go along with my machine I'd be returning it unless I can find a solution that allows my monitor to sleep and wake up properly.
2. When running google chrome, and going to google maps, the computer sounds like it is a jet engine taking off and starts going extremely slowly.  This problem does not exist with MS Edge, only in Chrome.  Not sure what could be causing this?

Thank you!

Newly purchased NUC7i7BNH with freshly installed Win 10 PRO 15063.608

According to Intel Driver Update utility, the Ethernet network adapter should be at driver version 22.6 but the installed driver is 12.15.25.6712. I download driver, run it and it doesn't change. I've tried disabling/reenabling , uninstalling the driver and deleting the saved files and reinstalling. It stays at 12.15.25.6712. Suggestions on how to get it updated? The management engine driver also won't update from 11.7.0.1014 to 11.7.0.1017, but I'll cross that road later.

Thanks for any help!

Hi. I`m having issues with a recently buyed NUC6CAYH. The screen will randomly turn completely black for a second or two. (it happend once every 4 or 5 minutes or once every 4 to 5 seconds)

It has windows 10 Pro installed with latest bios (040) and drivers installed.

It is connected via VGA cable to a LCD display (resolution: 1440x900@60Hz).

The things i`ve tried so far:

• lowering the display resolution to other than the native display stops the flickering or at least makes it less frequent.
• I had keyboard, mouse and two printers connected to a back USB port through a 2.0 USB hub. removing the USB hub eliminate de flickering (or at least it has not flicker once in about an hour) [Hub works flawlessly in other PCs]
• Connecting mouse keyboard and two USB hdds makes the flickering happen at least once every 30 minutes.

Thanks in advance and excuse my english.

hello

I have NUC above and my wifi adapter should be able to connect to AC router 5G which it does but only at 802.11n speed which is 300mbps

and the device properties in windows only shows 802.11n channel bandwidth

my router is asus RT-ACRH13

my adapter driver is the latest already 19.60

thanks

Hello,

I've just finished installing our first NUC7i5BNB board into Akasa Newton S7 passively cooled case. The unit is functioning very nicely apart from the fact under continuous heavy load it seems to enter thermal throttling although CPU temperatures are still well within limits. For testing purposes I have otherwise identical NUC7i5BNH Kit with the same bios and drivers. I'm using Prime95 for load generation and CPUID HWMonitor for monitoring system load, temperatures and power usage. When under 100% load the temperatures on the NUC7i5BNB+Akasa combo are almost identical to the ones of NUC7i5BNH Kit; CPU package temp is ~80-84C while the case itself is ~53C. But the NUC7i5BNH throttles by lowering frequency (3,4GHz -> 2,2GHz) and power (25W -> 14W) while NUC7i5BNH does not.

I've found this thread: Re: NUC6i5SYK with Akasa Fanless case which references:

"The Technical Product specification for the NUC Board states:

“A chassis with a maximum internal ambient temperature of 50°C at the processor fan inlet is recommended.  If the internal ambient temperature exceeds 50°C, further thermal testing is required to ensure components do not exceed their maximum case temperature.”

Could someone confirm that the 50C ambient temperature is the critical level also for NUC7i5BNB to start throttling? It at least seems so.

Best regards,

Henri / TeraStore

I have two NUC7i3BNK that both have the same issue of the ITECIR Infrared Receiver not being detected after startup. It seems to only happen when the units are started by turning on their HDMI monitor or by pressing the power button on a RC6 IR remote. If I press the power button on the unit to turn it on or select restart in windows the ITECIR Infrared Receiver shows up in device manager and a IR remote works normally. When the IR decides not to work, scanning for new devices in device manager makes no difference and the ITECIR Infrared Receiver does not show up under HID. Both units are running windows 10 and didn't have the issue when initially installed.

Hello i recently upgraded my bios with the last bios 0050 everything was fine before but now games are crashing ... Or freezing ... And i sometime have 15 frame per second on a game that previously was 60 Fps ... I have a egpu Aorus gaming box 1070gtx everything was fine before that update.

Is there a way to rollback ????

Thanks.

Massimo

Hello!

Is HDR support in windows 10 creators update supported for this model?

I cant find anything to activate it? In the HD control panel i cant change color depth and so on..

Do we need graphics driver with WDDM 2.2?

Kind reegards

Jake

dear all

I have a NUC 7i5bnk, connecting a HDMI monitor working at 4k60hz. i havd had all lastist drivers and updates.

the problems is, occasionlly (one or two times a day in ten standby mode) the hdmi output will lost in standby mode, whenever i touch keyboard click nouse, the screen will not gose back. but the windows is still work.  no matter i turn off on the monitor and/or dis/reconnect the hdmi cable, the screen will not gose back.  I can wait longer time to the NUC gose to S3 sleep mode, then touch keyboard to wake the system.  mostly, the screen will gose back, and i can continue my work on the NUC .

I have changed 4 high quality HDMI2.0 cables, still get the same thing happen.

if anyone have the samilar problem or experiences, do please give me a help.

thanks and regards.

William Wang

There are  pops and ticks noise when the sound start (NUC7I7BNH, Windows 10 x64, Apple earpods). This noise is very annoying. Sometimes peaks of ticks deafen me.

I think the issue was about the audio card power management but I found nothing in the current Realtek driver Fix for Realtek sound popping and/or high pitched tone/squeal | NotebookReview

Intel, make something, quiclky, PLEASE

Hi

I got a NUC7i3BNH, which originally came with BIOS 0036.

My plan is to have VMware ESXi on this box (either 6.0U3 or 6.5).

I saw that there was a BIOS upgrade available, so I updated to BIOS 0042.

But now the system, won't power off, when doing a shutdown of the ESXi software (tested with both ESXi 6.0U3 and 6.5)

I have been in communication with other people with the precise same hardware, and ESXi versions, running BIOS 0036, where the shutdown/power off works.

So I would like to downgrade the BIOS to 0036 again.

But when I try this I just get "Incompatible BIOS Version, Update aborted" using either the F7 option or the IFLASH2 option.

When I try to do a Power Button Menu F4 BIOS Recovery, I just get a blank/black screen, and the system is just on, but nothing happens. Left it there for many hours.

I have also tried the BIOS Security Jumper, but the result is the same as the Power Button Menu F4 BIOS Recovery option.

How do I downgrade the BIOS back to the original 0036?

Bought one of these barebones (w/Optane + 16GB RAM) a month or so ago and tried running Win7 on it, and couldn't get audio to work.  I would get a constant error on the Multimedia Audio Controller.  OK fine, it's only supposed to run on Win10.  Upgrade to Win 10.  Same error.  Update driver.  Windows can't find the driver.  Manually select the GFX10 folder.  No joy.  OK I figure it must be some glitch in the upgrade and it's holding onto something from Win7 causing the issue.  Fresh install of Win10.  By fresh, I mean partition deletion and complete partition reassignment and reformat on the SSD, and go through the whole process.  Fresh install, should be nothing residual.  Same issue.  In the device manager under Other Devices is lists Multimedia Audio Controller with the ! triangle.  I also have the sound icon in the notification area with the red x.

Uninstall the device. Scan for changes.  Comes back the same way.

Disable.  Uninstall.  Rerun the Graphics Install.  Comes back the same way.

Tried running the RealTek for the 3.5mm jack.  No dice.

Did I just get a unit that was made on a Friday afternoon or a Monday morning and I'm going to have to send it back?

hey all,

i've just bought the nuc7i3BNH with 8gb ram and win 10 64-bit.

i pluged it to my reciver (denon) and my tv set (panasonic) with a hdmi cable.

the problem is that in some vidoes on youtube there is a sound and in others there is complete slience.

that's the case in another web sites.

i downloaded all the latest drivers.

pls help me.

thanks.

I've got the following problem:

NUC6CAYH - latest drivers. HDMI firmware v1.65

Receiver: Yamaha RX-V681

TV: Sony KD65X9300C

Windows 10 x64

NUC is connected to the receiver via HDMI. Video playback apps are configured in HDMI audio pass-trough mode.

When the screen resolution is set to 1920x1080 everything is good and there are no issues with the sound.

If I set desktop resolution to 3,840 x 2,160 which matches the resolution of of the TV the following problem occurs:

If a movie is played with Kodi, every 20-30 seconds, sounds stops for a second or so. When this happens receiver shows that no sounds is coming via HDMI.

If a movie is played with Plex, the same issue occurs, the only differences is when the sound stops, the receivers still shows icons for the incoming sound channels.

The issue is extremely annoying and pretty much makes it impossible to watch 4K (in the native 4K resolution).

Does anyone experiences a similar issue?

With the new NUC DNKE and DNHE has Intel gotten rid of the IR receiver?

Do they seriously not want these devices to be used as media players anymore?

This is lengthy but for those who read it and for Intel, trying to avoid any unnecessary questions.  Been working in this for a long time.  I think eventually I get somewhere, but still not solved.

I am having trouble with my infrared port on my NUC.  Problem I've read others are having as well.  My problem is specifically around turning the unit on from sleep.  Other buttons seem to work including powering it off.  To start, my setup:

• Intel BOXNUC7I3BNK NUC Kit
• Corsair Force MP500 Series M.2 SSD 120GB Internal Drive (CSSD-F120GBMP500)
• Ballistix Sport LT 8GB Kit (4GBx2) DDR4 2400 MT/s (PC4-19200) SODIMM 260-Pin - BLS2K4G4S240FSD (Gray)
• Windows 10 Pro all updates
• ITECIR and eHome Infared transceivers both show under HID in Device Manager
• Connected to a Panasonic Plasma with HDMI cable, no CEC.

For drivers:

• All Windows updates
• BIOS at latest 0051 version
• Have all drivers as of today on this site: https://downloadcenter.intel.com/search?keyword=NUC7I3BNK

Only software on this system is KODI.  And frequently on my many Windows re-installs didn't bothering even with KODI.  The reason I bought the NUC was it would run Windows, and came integrated with infrared.  Infrared doesn't work?  No value.

Bios Settings of relevance:

• Enhanced Consumer IR checked
• Unchecked HDMI CEC Control due to other forums with people troubleshooting IR that sounded like this may tie to loosing the IR all together.
• S3 and S4/S5 set to allow wake on CIR
• Power set to Max Performance

What's happening:

I have a number of remotes, all of them 95% of the buttons work, including putting the device to sleep/off, only 1 (Harmony) can actually bring the device out of sleep and online again but not the remote I want to use.  The remotes I'm testing with:

• Harmony 880 programmed as a Microsoft Digital Media Remote.  This remote has zero ability to turn on/off my XBox 360, however it's discrete on and off, as well as it's power toggle button will turn the NUC on and off.  All other functions work as well on the NUC.

• Microsoft XBox 360 newer media remote.  All functions work on this remote except power on (pressing the XBOX button on top right).  This will turn on and off an XBox 360 though.  I mention this because there seems to be a difference between how/what signals the buttons are sending.  The Harmony can't control the XBox but can the NUC.  This remote can control the XBox power on and off and all functions except power on for the NUC .

• Also have the older XBox 360 media remote.  This one functions the same as the newer XBox 360 media remote above.

According to Intel's ecosystem list, the last two remotes above are supposed to be compatible:

Things I've tried without any change in intended results to get the power on working.  Each was done with a refresh of the OS so no overlaps:

• Windows 10 out of the box.
• Windows 8 with as many drivers as I could get ot work.  The IR drivers did install and show the CIR and eHome drivers.
• Tried the MCE remote mapper tool but that seemed to have no impact.  Tried setting the X button to wake but nothing. 
• Tried going in registry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{745a17a0-74d3-11d0-b6fe-00a0c90f57da}\Four-digit_number and setting ForceHCResetOnResume to 1.
• Tried going in registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da and changed CodeSetNum0 to 0.  Also tried with just that change and deleting CodeSetNum1 - 3
• Tried going in registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da and changed CodeSetNum0 to 8 as some say.  Also tried with just that change and deleting CodeSetNum1 - 3
• Tried in regedit  going to key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da"  and in "ReportMappingTable"  change the line "0c,00,00,00,03,82,00," to "0c,00,00,00,03,81,00,".  Sounded more for shutdown but tried it.
• On the eHome Receiver in Device Manager I have it set to not allow the computer to turn off the device to save power.  The open to allow to wake is grayed out.
• I decide well why is everyone saying to go to the RC6 only registry entry I go to the RC6 XBox 360 area instead at Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57df.  I change the "0c,00,00,00,03,82,00," to "0c,00,00,00,03,81,00,".  After rebooting remote doesn't work to send to sleep.  OK that's something that it effected the remote.
• Sticking with this, I try Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57df.  I change the "0c,00,00,00,03,82,00," to "0c,00,00,00,03,83,00,".  This time it shuts down the computer completely.  No ability to turn it back on again from remote as usual.
• Then tried Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57df.  I change the "0c,00,00,00,03,82,00," to "0c,00,00,00,04,04,3D,".  This time Windows asked if I wanted to shutdown.  When i clicked enter it shutdown but couldn't power on still with the remote.

This was supposed to be a simple project for my father who is in a home to watch movies and enhance his life.  It's turned into a two month nightmare for me.  I know there are many threads out here with similar problems.  Can someone please help?  And the point of my effort in documenting this is I have all the drivers, bios update, HDMI 2.0 update, etc.  No stone left unturned that I know of.  Any help?  I can no longer return this to Amazon as my time has expired to do so.  Thinking the trick is in the XBOX360 RC6 branch of the registry "maybe?" but can't figure it out.  Still scratching my head why my Harmony remote turns it on and off with the power toggle or the power on and power off discrete commands.

Note since I've already spent a lot of money on remotes that don't work and actually have another NUC on it's way to test it, glad to physically send Intel whatever they want to test.  The NUC, the remotes, whatever.  This would eliminate Intel "not being able to reproduce this problem" that I see lots of people having in various ways.

Thoughts?

Thanks.

Steve

I have a kiosk system I setup and due to the NUC's inability to come out of sleep from my remotes I'm trying ready mode.  Problem is even if I disable password on startup, password to resume from sleep or hibernation, when coming out of ready mode it requires me to login again.  How do I stop this?

Thanks.

Steve

I installed Linux on my NUC out of the box. After no end of issues trying to get the configuration right, I want to revert to a Windows 10.

I have downloaded Windows 10 Home 64 bit. When I start the install it asks me for the drivers.

I have downloaded the drivers and placed them on USB and the installation SD card. They are not detected and I cannot proceed.

Any advise on how to get Windows 10 installed on the NUC again?

When will Intel Skull Canyon get Kaby Lake?

Hi,

My NUC7i7BNH is getting quite hot and noisy. I’m considering replacing the stock thermal compound on the CPU. Thermal Grizzly Conductonaut (a liquid metal thermal compound) had about a -20C impact on my main i7-7700K based PC, so I am thinking of using it on the NUC’s i7-7567U. For those who are unaware, liquid metal should never be applied to aluminum heatsinks. Copper and nickel plated heatsinks are safe.

- Is there any aluminum in the NUC7i7BNH heatsink?

- Has anyone tried using a liquid metal thermal compound on the NUC’s CPU? Did it help reduce the temperature?