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No Dolby TrueHD or DTS-HD

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I´ve a nuc7i5BNK. I installed the latest graphic drivers and the HDMI Patch. But there is still no HD sound. For more information I attach  my SSU-file. My NUC is connected over a Denon Reiceiver to a Samsung UHD TV via hdmi. I hope you can help me.


NUC6CAYH screen flickers /turns black

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Hi!

 

I'm having some issues with my brand new NUC6CAYH: The screen will randomly turn completely black for a few seconds.

This happens almost every minute. The NUC is hooked up to a display via VGA (resolution: 1920x1080@60 Hz). I'm not experiencing the same issue when I'm using an HDMI display (different resolution and refresh rate).

 

I have Windows 10 installed with the latest updates. The BIOS version is AYAPLCEL.86A and I applied this HDMI firmware update: Download HDMI 2.0 Firmware Update Tool for Intel® NUC Kit NUC7i3BN, NUC7i5BN, NUC7i7BN, NUC6CAY .

I have also installed the latest graphics drivers (15.46.2.4729) but I got the same problems with the previous drivers.

 

Any workarounds? Thanks in advance!

NUC7i5BNB thermal throttling in passive case?

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Hello,

 

I've just finished installing our first NUC7i5BNB board into Akasa Newton S7 passively cooled case. The unit is functioning very nicely apart from the fact under continuous heavy load it seems to enter thermal throttling although CPU temperatures are still well within limits. For testing purposes I have otherwise identical NUC7i5BNH Kit with the same bios and drivers. I'm using Prime95 for load generation and CPUID HWMonitor for monitoring system load, temperatures and power usage. When under 100% load the temperatures on the NUC7i5BNB+Akasa combo are almost identical to the ones of NUC7i5BNH Kit; CPU package temp is ~80-84C while the case itself is ~53C. But the NUC7i5BNH throttles by lowering frequency (3,4GHz -> 2,2GHz) and power (25W -> 14W) while NUC7i5BNH does not.

 

I've found this thread: Re: NUC6i5SYK with Akasa Fanless case which references:

"The Technical Product specification for the NUC Board states:

“A chassis with a maximum internal ambient temperature of 50°C at the processor fan inlet is recommended.  If the internal ambient temperature exceeds 50°C, further thermal testing is required to ensure components do not exceed their maximum case temperature.”

 

Could someone confirm that the 50C ambient temperature is the critical level also for NUC7i5BNB to start throttling? It at least seems so.

 

Best regards,

Henri / TeraStore

NUC CPU fan left turned on after ESXi shutdown

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In a nutshell, the only issue I have with the NUC system is, the CPU fan would left turned on after ESXi shutdown while the NUC power button would be turned off. To turn the system back on with the power button, I would need to first pressing the power button for 5 seconds or so until the fan is turned off (the system is then forcefully powered off), only then I can turn the system back on again by pressing the power button normally. This annoys me as if I forgot to force the units to go down completely, I'd find the units are warm in the next morning and I don't have air conditioning running all the time. I had done a bit of research and did try a few things and unfortunately I had not found a solution to this, yet. I have two NUC units with the same parts and EXSi, both have the same experience.

 

Would appreciate your advise on what I should try.

 

And as much as I'd like to get some support regarding the above subject, I'd like share on this thread my experience of running ESXi 6.5 on the NUC units.

 

Hardware and firmware

ItemDescriptionRemarks
1AC to DC power supply to the NUCThe stock NUC power adapter unit connects to a battery backup AC outlet on an APC BK650AS UPS
2NUC modelNUC6i7KYK
3BIOS version0049
4Memory32 GB of 2 x Kingston KVR21S15D8/16
5Storage2 x INTEL® SSD 600P SERIES 1.02 TB
6INTEL® SSD 600P SERIES 1.02 TB firmware version121C
7Boot drive1 x SanDisk Ultra Fit USB model SDCZ43-016G-Z46 - 16GB

 

Important hardware and firmware remarks

  • For those planning to run ESXi 6.5 or similar, and for those planning to run Linux operating system on the NUC with Intel SSD 600P, I highly recommend that the SSD is updated with firmware version 121C (or better if available)
  • There were issues reported running Linux on the Intel SSD 600P, at the time I'm writing this only Microsoft Windows versions listed on the 600P product page are 'officially' supported
  • Having said, I had see reports on this forum and others that firmware version 121C works good for certain Linux flavors, and for me, ESXi - see also important notes on the NVMe driver for ESXi

 

BIOS configuration - configured according to article here by William Lam and article here by Erik Bussink - in summary, I have the following BIOS settings. I'm listing them for reference, not that I know what each of the settings meant

ItemDescriptionRemarks
1

BIOS\Devices\USB

  • disabled - USB Legacy (Default: On)
  • disabled - Portable Device Charging Mode (Default: Charging Only)
  • not change - USB Ports (Port 01-08 enabled)
2

BIOS\Devices\SATA

  • disabled - Chipset SATA (Default AHCI & SMART Enabled)
  • disabled - HDD Activity LED (Default: On)
  • disabled - M.2 PCIe SSD LEG (Default: On)
3

BIOS\Devices\Video

  • IGD Minimum Memory - 64GB (Default)
  • IGD Aperture Size - 256 (Default)
  • IGD Primary Video Port - Auto (Default)
4

BIOS\Devices\Onboard Devices

  • disabled - Audio (Default: On)
  • LAN (Default)
  • disabled - Thunderbolt Controller (Default is Enabled)
  • disabled - WLAN (Default: On)
  • disabled - Bluetooth (Default: On)
  • SD Card - Read/Write (Default was Read)
  • disabled - Enhanced Consumer IR (Default: On)
  • disabled - High Precision Event Timers (Default: On)
  • disabled - Num Lock (Default: On)
5

BIOS\PCI

  • M.2 Slot 1 - Enabled
  • M.2 Slot 2 - Enabled
6Cooling
  • Fan Control Mode : Cool
7

Performance\Processor

  • disabled Real-Time Performance Tuning (Default: On)
8Power
  • Select Max Performance Enabled (Default: Balanced Enabled)
  • disabled - Intel Ready Mode Technology (Default: On)
  • disabled - Power Sense (Default: On)
  • After Power Failure: Power On (Default was stay off)

 

VMware ESXi

  • Installed on the USB boot drive
  • Updated to ESXi 6.5.0 Update 01 Build 5969303 here
  • Two data store on each NUC, each data store fully occupy each 600P

 

Very important remarks

  • Replace the stock NVMe driver that came with ESXi with the one built specifically for Intel SSD here
    • After the update, it showed intel-nvme instead of nvme as the driver for the storage adapter
    • You'll see on the driver page that the model 600P isn't listed, but the driver worked well for me so far
  • I did the driver update after I had applied the ESXi 6.5.0 Update 01
  • And prior to that, I had both of the 600P low-level formatted with HDAT2 (by verify/write/verify), the tool is listed here here

 

The catch was, without the intel-nvme adapter driver, I had painful experience working on the ESXi platform with the NUC system - obviously the system or its parts are not ESXi HCL listed

  • Copying virtual machine folders from one ESXi data store to another ESXi data store that was created on another 600P on the same NUC would usually fail before 20% completion
    • ESXi would lose connectivity to the data store that it was writing after the error
    • I had to reboot to recover from the situation
  • Or, similarly, copying virtual machine folders to/from the same data store would also result in similar experience
  • Or, deploying virtual machines with thick disk mode (-diskmode eagerZeroedThick) with the VMware ovftool would also result in similar experience
    • Having said that, I didn't get any issue deploying virtual machines with thin disk mode

Post updating ESXi with the intel-nvme driver, I had tested the system to PASS the above test cases which failed 100% previously

 

Edits: there are 3 items attached to each NUC units

  • The DC power plug
  • The USB boot drive
  • Cat5e network cable

No other items are connected other than the items above. Specifically I don't have any type of displays attached to the units.

 

Message was edited by: scene (added items attached to the NUC units)

NUC5i5RYK - Bluetooth Issues

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I can't seem to get any of my bluebooth devices to work.

 

  1. Logitech K810 Keyboard
  2. UE Boom wont work.

 

I actually tried other devices and I can see them when searching and they will connect but the services do not work.

 

I am running:

 

 

Any help at this point would be appreciated.

NUC7i7BNH Ethernet Driver Version Issue

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I'm running WIn 10 and within Device Manger it shows I'm running driver version 12.15.25.6 3/21/2017.  The Intel Driver Update Utility confirms this version and tells me there is a 22.6 version available.  So I use the utility to download that version and install it.  Unfortunately something is wrong as my installed version continues to show 12.15.25.6.  I extracted the ZIP file that the updated drivers are in and looked at the .sys file that is loading (e1d65x64.sys).  It shows 12.15.25.6 as the version and not 22.6.  So I'm confused where the 22.6 is coming from.

Unable to get multichannel audio

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I have a 7i3BNH. All drivers appear to be current but there is no 7.1/5.1 output and I don't see any configuration for this in device manager. Under audio/video inputs and outputs my options are Maranzt -AVR(Intel(R) Diplay Audio, Microphone (Realtek High Definition Audio SST) and Stereo Mix (Realtek High Definition Audio SST.) I was previously using various Minix Android boxes and my Marantz receiver always detected Dolby Digital and DTS coding from them. Any help appreciated.

 

Regards,

Dan

NUC7i5BNK Kinect V2 Configuration Verifier reports error "Waiting for frames from Kinect"

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I have a NUC7i5BNK with 8GB of ram running a fresh copy Windows 10 Pro. I installed a Kinect V2 on the system.

 

When I run the Kinect Configuration Verifier:

https://go.microsoft.com/fwlink/p/?LinkID=513889

 

I get an error "Waiting for frames from Kinect" and no frames are displayed.

 

I have updated the firmware on NUC to v50, reset the bios to defaults, fully updated windows 10 and tested that same Kinect on 2 other machines.

 

Any help/clue as to why this error is popping up and how to fix it is greatly appreciated.


NUC6CAYH screen turns black for a second

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Hi. I`m having issues with a recently buyed NUC6CAYH. The screen will randomly turn completely black for a second or two. (it happend once every 4 or 5 minutes or once every 4 to 5 seconds)

It has windows 10 Pro installed with latest bios (040) and drivers installed.

It is connected via VGA cable to a LCD display (resolution: 1440x900@60Hz).

The things i`ve tried so far:

  • lowering the display resolution to other than the native display stops the flickering or at least makes it less frequent.
  • I had keyboard, mouse and two printers connected to a back USB port through a 2.0 USB hub. removing the USB hub eliminate de flickering (or at least it has not flicker once in about an hour) [Hub works flawlessly in other PCs]
  • Connecting mouse keyboard and two USB hdds makes the flickering happen at least once every 30 minutes.

 

Thanks in advance and excuse my english.

 

NUC6i3SYH Video and Audio Issues

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I have a NUC6i3SYH (16gb Crucial DDR4 2133RAM (2x8GB), 256GB Intel M.2, 27" LG 27UD58 Monitor running up to date windows 10) and have 2 issues with it:

 

1. The audio: on first boot the audio doesn't work. If you restart the computer (which takes an age if the audio isn't working) it will work when it re-starts. This is just mildly annoying and never used to be like this. Is this something windows update has broken? I have updated the bios to SY0061.BIO as I was running one 57 or something equally old and it's not made any difference? Windows normally boots in a matter of seconds and when the audio is working restarts very quickly.

 

2. I'm getting some flicker on part of the screen. I'm unclear if this is down to the monitor or the gpu? It's a fairly recent problem and seems worse if the computer has been on for a while making me wonder if it's an issue with the GPU and heat? Where is the best place to start trouble shooting this issue? Or is it a known issue with the NUC?

 

Thanks in advance.

 

Dave

 

NUC kit DC3217BY electric (?) issues

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Hello to all,

 

I write to you about a series of problems, to tell you the truth, that is pulling me stupid.

In the past winter I bought a used NUC DC3217BY; using my Lacie D2 tb2 hard drive, I noticed that the monitor connected will turn off for a couple of seconds. Sometimes, approaching the cable to the port, little sparks happened.

The hard disk, however, always worked great.

Using it frequently as a "tv" pc, I noticed that also the usb ports made sparks when connecting a device.

Anyway, I have never experienced any problem.

Until this week; trying to update/change my ooss, I burned 2 usb keys and a microSD! which one is irreparable. Everything without particular subterfuge. Insert, puf ... does not read ... "unrecognized device"

I saved two of them, one is no longer read at all.

Once I thought It was my home wirings, but I've tried in different places with no differences. I'm guessing there is current dispersion in the nuc. How I can solve this?

About now I'm not even able to boot by a rescue usb drive!

A last strange sign, connected to a monitor with audio via hdmi, powering the nuc, after the bios POST, trying to boot by usb, I heard an annoying buzz. That was attenuated by inserting usbs, then returning.

Then it will be a casualty, but before all of this nightmare the mPCI wifi card has stopped hooking the 5 GHz band.

Maybe a faulty power supply?

If anyone had any ideas, I would be happy.

Thanks in advance

Question about the Intel Serial IO Driver

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What is the use of  Intel Serial IO Driver on NUC 6i5 ?

 

Is there any pin on the NUC mainboard, assigned to the driver of Serial IO UART Host Controller and Serial IO GPIO Host Controller?

 

Is the any possible to connect Intel NUC and Intel Edison via the Serial IO Driver?

 

Can I get a demo program (e.g. C# ) to show the usage?

 

Thanks a lot.

Downgrade BIOS on NUC7i3BNH to version 0036

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Hi

 

I got a NUC7i3BNH, which originally came with BIOS 0036.

My plan is to have VMware ESXi on this box (either 6.0U3 or 6.5).

I saw that there was a BIOS upgrade available, so I updated to BIOS 0042.

 

But now the system, won't power off, when doing a shutdown of the ESXi software (tested with both ESXi 6.0U3 and 6.5)

I have been in communication with other people with the precise same hardware, and ESXi versions, running BIOS 0036, where the shutdown/power off works.

 

So I would like to downgrade the BIOS to 0036 again.

But when I try this I just get "Incompatible BIOS Version, Update aborted" using either the F7 option or the IFLASH2 option.

 

When I try to do a Power Button Menu F4 BIOS Recovery, I just get a blank/black screen, and the system is just on, but nothing happens. Left it there for many hours.

I have also tried the BIOS Security Jumper, but the result is the same as the Power Button Menu F4 BIOS Recovery option.

 

How do I downgrade the BIOS back to the original 0036?

NUC6i7KYK Skull Canyon and bios update to 0050 problem with egpu

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Hello i recently upgraded my bios with the last bios 0050 everything was fine before but now games are crashing ... Or freezing ... And i sometime have 15 frame per second on a game that previously was 60 Fps ... I have a egpu Aorus gaming box 1070gtx everything was fine before that update.

 

 

Is there a way to rollback ????

 

 

Thanks.

Massimo

NUC DCCP847DYE + Intel Wireless 7260 N with Bluetooth

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Hello,

 

I'm using a NUCNUC DCCP847DYE and I just purshased an Intel Wireless 7260 N with Bluetooth.

I'm running Windows 10 up to date.

I Installed the last driver for the board 19.X and I can see only the bluetooth adapter in Windows.

The bluetooth is working well but I don't see any Wifi device.

 

Any idea ?

I have try the tap on Pin 20 and 51 but nothing change.

 

I have the last Bios available.

 

Thanks for your help.


Impossible to Downgrade BIOS on NUC7i5BNH

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I am running my NUC with BIOS .050 and want to downgrade it to .047

No matter how I try to downgrade, it seems impossible for some reason, even using the jumper method.

I was on BIOS 51, tried to downgrade to 47, as it has the previous UEFI graphics, but the BIOS says that it's incompatible BIOS (despite it still has the same ME version).

Tried to downgrade to 50 - worked.

Tried from 50 to 49, incompatible.

Tried the F4 method - getting blank screen when booting, doesn't do anything  (tested on 4k TV or 1080P monitor).

Tried removing the security jumper (following the exact instructions here)  - getting blank screen when booting, doesn't do anything  (tested on 4k TV or 1080P monitor).

I have asked other members in the NUC forum and they have the same results.

Is there any way to downgrade to .047?

NUC6CAYH crashes due to hdmi

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I got my nuc about 1.5 months ago, about a week ago I updated bios/graphics driver and ever since have been experiencing issues. The NUC seems to lock up whenever the display is disconnected. Either by windows putting it to sleep, or even if I unplug the hdmi cable. Primary display is a 2017 Vizo E-60-e3, but I have confirmed it on a 1080p pc monitor as well. I tried rollling back the drivers, but it wont boot with anything but the most recent drivers and the stock windows drivers. The issue does not happen on the windows drivers. Thanks in advance for assistance!

NUC6CAY CEC programmatic access

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Is it possible to issue HDMI-CEC commands programmatically, for example using cec-client? It fails to autodetect the CEC device.

NUC7i7BNH - Liquid Metal Thermal Compound

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Hi,

 

My NUC7i7BNH is getting quite hot and noisy. I’m considering replacing the stock thermal compound on the CPU. Thermal Grizzly Conductonaut (a liquid metal thermal compound) had about a -20C impact on my main i7-7700K based PC, so I am thinking of using it on the NUC’s i7-7567U. For those who are unaware, liquid metal should never be applied to aluminum heatsinks. Copper and nickel plated heatsinks are safe.

 

- Is there any aluminum in the NUC7i7BNH heatsink?

- Has anyone tried using a liquid metal thermal compound on the NUC’s CPU? Did it help reduce the temperature?

NUC7i5BNB thermal throttling in passive case?

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Hello,

 

I've just finished installing our first NUC7i5BNB board into Akasa Newton S7 passively cooled case. The unit is functioning very nicely apart from the fact under continuous heavy load it seems to enter thermal throttling although CPU temperatures are still well within limits. For testing purposes I have otherwise identical NUC7i5BNH Kit with the same bios and drivers. I'm using Prime95 for load generation and CPUID HWMonitor for monitoring system load, temperatures and power usage. When under 100% load the temperatures on the NUC7i5BNB+Akasa combo are almost identical to the ones of NUC7i5BNH Kit; CPU package temp is ~80-84C while the case itself is ~53C. But the NUC7i5BNH throttles by lowering frequency (3,4GHz -> 2,2GHz) and power (25W -> 14W) while NUC7i5BNH does not.

 

I've found this thread: Re: NUC6i5SYK with Akasa Fanless case which references:

"The Technical Product specification for the NUC Board states:

“A chassis with a maximum internal ambient temperature of 50°C at the processor fan inlet is recommended.  If the internal ambient temperature exceeds 50°C, further thermal testing is required to ensure components do not exceed their maximum case temperature.”

 

Could someone confirm that the 50C ambient temperature is the critical level also for NUC7i5BNB to start throttling? It at least seems so.

 

Best regards,

Henri / TeraStore

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