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NUC6i6SYK Kopfhörer-Problem

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ich sehe schon dass dies ein allgemeines Problem ist.

Weder 3-polige noch 4-polige Kopfhörer scheinen an unserem NUC zu laufen.

Ist das ein BUG? Gibt es eine Liste kompatibler Kopfhörer?


Upgrading BIOS from 0047 to 0049 broke all LEDs

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Right after the upgrade all LEDs are no more functional. What happened and what can I do?

audio problems

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hey all,

 

i've just bought the nuc7i3BNH with 8gb ram and win 10 64-bit.

 

i pluged it to my reciver (denon) and my tv set (panasonic) with a hdmi cable.

 

the problem is that in some vidoes on youtube there is a sound and in others there is complete slience.

that's the case in another web sites.

i downloaded all the latest drivers.

 

pls help me.

 

thanks.

Intel NUC7i3BNK can't turn it back on with remote

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This is lengthy but for those who read it and for Intel, trying to avoid any unnecessary questions.  Been working in this for a long time.  I think eventually I get somewhere, but still not solved.

 

I am having trouble with my infrared port on my NUC.  Problem I've read others are having as well.  My problem is specifically around turning the unit on from sleep.  Other buttons seem to work including powering it off.  To start, my setup:

  • Intel BOXNUC7I3BNK NUC Kit
  • Corsair Force MP500 Series M.2 SSD 120GB Internal Drive (CSSD-F120GBMP500)
  • Ballistix Sport LT 8GB Kit (4GBx2) DDR4 2400 MT/s (PC4-19200) SODIMM 260-Pin - BLS2K4G4S240FSD (Gray)
  • Windows 10 Pro all updates
  • ITECIR and eHome Infared transceivers both show under HID in Device Manager
  • Connected to a Panasonic Plasma with HDMI cable, no CEC.

 

For drivers:

 

Only software on this system is KODI.  And frequently on my many Windows re-installs didn't bothering even with KODI.  The reason I bought the NUC was it would run Windows, and came integrated with infrared.  Infrared doesn't work?  No value.

 

Bios Settings of relevance:

  • Enhanced Consumer IR checked
  • Unchecked HDMI CEC Control due to other forums with people troubleshooting IR that sounded like this may tie to loosing the IR all together.
  • S3 and S4/S5 set to allow wake on CIR
  • Power set to Max Performance

 

What's happening:

I have a number of remotes, all of them 95% of the buttons work, including putting the device to sleep/off, only 1 (Harmony) can actually bring the device out of sleep and online again but not the remote I want to use.  The remotes I'm testing with:

 

  • Harmony 880 programmed as a Microsoft Digital Media Remote.  This remote has zero ability to turn on/off my XBox 360, however it's discrete on and off, as well as it's power toggle button will turn the NUC on and off.  All other functions work as well on the NUC.

 

  • Microsoft XBox 360 newer media remote.  All functions work on this remote except power on (pressing the XBOX button on top right).  This will turn on and off an XBox 360 though.  I mention this because there seems to be a difference between how/what signals the buttons are sending.  The Harmony can't control the XBox but can the NUC.  This remote can control the XBox power on and off and all functions except power on for the NUC .

           xbox360remote-black.png

 

  • Also have the older XBox 360 media remote.  This one functions the same as the newer XBox 360 media remote above.

           xbox360remote-white.png

 

According to Intel's ecosystem list, the last two remotes above are supposed to be compatible:

           chart.png

 

Things I've tried without any change in intended results to get the power on working.  Each was done with a refresh of the OS so no overlaps:

  • Windows 10 out of the box.
  • Windows 8 with as many drivers as I could get ot work.  The IR drivers did install and show the CIR and eHome drivers.
  • Tried the MCE remote mapper tool but that seemed to have no impact.  Tried setting the X button to wake but nothing. 
  • Tried going in registry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{745a17a0-74d3-11d0-b6fe-00a0c90f57da}\Four-digit_number and setting ForceHCResetOnResume to 1.
  • Tried going in registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da and changed CodeSetNum0 to 0.  Also tried with just that change and deleting CodeSetNum1 - 3
  • Tried going in registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da and changed CodeSetNum0 to 8 as some say.  Also tried with just that change and deleting CodeSetNum1 - 3
  • Tried in regedit  going to key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da"  and in "ReportMappingTable"  change the line "0c,00,00,00,03,82,00," to "0c,00,00,00,03,81,00,".  Sounded more for shutdown but tried it.
  • On the eHome Receiver in Device Manager I have it set to not allow the computer to turn off the device to save power.  The open to allow to wake is grayed out.
  • I decide well why is everyone saying to go to the RC6 only registry entry I go to the RC6 XBox 360 area instead at Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57df.  I change the "0c,00,00,00,03,82,00," to "0c,00,00,00,03,81,00,".  After rebooting remote doesn't work to send to sleep.  OK that's something that it effected the remote.
  • Sticking with this, I try Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57df.  I change the "0c,00,00,00,03,82,00," to "0c,00,00,00,03,83,00,".  This time it shuts down the computer completely.  No ability to turn it back on again from remote as usual.
  • Then tried Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57df.  I change the "0c,00,00,00,03,82,00," to "0c,00,00,00,04,04,3D,".  This time Windows asked if I wanted to shutdown.  When i clicked enter it shutdown but couldn't power on still with the remote.

 

This was supposed to be a simple project for my father who is in a home to watch movies and enhance his life.  It's turned into a two month nightmare for me.  I know there are many threads out here with similar problems.  Can someone please help?  And the point of my effort in documenting this is I have all the drivers, bios update, HDMI 2.0 update, etc.  No stone left unturned that I know of.  Any help?  I can no longer return this to Amazon as my time has expired to do so.  Thinking the trick is in the XBOX360 RC6 branch of the registry "maybe?" but can't figure it out.  Still scratching my head why my Harmony remote turns it on and off with the power toggle or the power on and power off discrete commands.

 

Note since I've already spent a lot of money on remotes that don't work and actually have another NUC on it's way to test it, glad to physically send Intel whatever they want to test.  The NUC, the remotes, whatever.  This would eliminate Intel "not being able to reproduce this problem" that I see lots of people having in various ways.

 

Thoughts?

 

Thanks.

 

Steve

INTEL NUCi7 3D MVC ISSUE

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Coming from Intel NUC DN2820 I was able to play 3D MVC with Kodi with new Intel Media SDK, I just purchased Intel NUC NUC7i3BNK and 3D playback doesn't work.

 

On the Intel NUC DN2820, the resolution was set 1920X1080p 3D and everything works great

On the Intel NUC NUC7i3BNK either I set the 1920X1080p 3D or  3820X2160p 3D doesn't work

 

The Intel Media SDK was supposed to allow 3D MVC to work, I did some testing and found the HDMI 2.0 connection is the one causing the issue and any NUC with HDMI 2.0 doesn't work/

Ready Mode requires password on exit

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I have a kiosk system I setup and due to the NUC's inability to come out of sleep from my remotes I'm trying ready mode.  Problem is even if I disable password on startup, password to resume from sleep or hibernation, when coming out of ready mode it requires me to login again.  How do I stop this?

 

 

Thanks.

 

Steve

No Dolby TrueHD or DTS-HD

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I´ve a nuc7i5BNK. I installed the latest graphic drivers and the HDMI Patch. But there is still no HD sound. For more information I attach  my SSU-file. My NUC is connected over a Denon Reiceiver to a Samsung UHD TV via hdmi. I hope you can help me.

sst oed

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intel nuc 715bnh intel sst oed driver failed to initialize


NUC6CAYH no HDMI Sound

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Hi

 

I have an NUC6CAYH connected to a Philips TV. When connect RPI3 or Ipad air to The HDMI interface Everything is working ok.

When I connect The NUC  Libreelec X64 there is no sound. I have updated to bios 0041 but can't find any info if it contains 1.66 as for windows.

i'm now finished with all try outs and don't have any ideas more. Is it at all possible to connect such a device to a TV? If the answer is to supply a log, my answer is that i'm a user not a developer. If i'm the only user with such problem, the NUC will end in the trash can.

In the mean time I have tryed do downgrade BIOS but without any succés.

 

Kind regards

 

Rlinsweden

NUC7i7BNH - Liquid Metal Thermal Compound

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Hi,

 

My NUC7i7BNH is getting quite hot and noisy. I’m considering replacing the stock thermal compound on the CPU. Thermal Grizzly Conductonaut (a liquid metal thermal compound) had about a -20C impact on my main i7-7700K based PC, so I am thinking of using it on the NUC’s i7-7567U. For those who are unaware, liquid metal should never be applied to aluminum heatsinks. Copper and nickel plated heatsinks are safe.

 

- Is there any aluminum in the NUC7i7BNH heatsink?

- Has anyone tried using a liquid metal thermal compound on the NUC’s CPU? Did it help reduce the temperature?

Intel NUC7i3bnh HDR support

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Hello!

 

Is HDR support in windows 10 creators update supported for this model?

 

I cant find anything to activate it? In the HD control panel i cant change color depth and so on..

 

Do we need graphics driver with WDDM 2.2?

 

Kind reegards

Jake

NUC7i7BNH – Dual Monitor Output via a Single USB-C Port

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Hi,

 

My monitor setup is as follows:

  • Samsung C34F791 (3440x1440 resolution)
  • Samsung S27A650D (1920x1080 resolution)

 

Both of these monitors have a DisplayPort input. I’d like to connect them via this port to my NUC7i7BNH. The USB-C port on the back of my NUC7i7BNH supports Thunderbolt 3, but I’m not sure if it’s capable of driving this dual monitor configuration.

Some suggest to use an external adapter, like Cable Matters, StarTech, or plugable.
https://www.youtube.com/watch?v=wpBfnnOl9Yw
https://lesterchan.net/blog/2017/08/11/cable-matters-thunderbolt-3-to-dual-displayport-adapter/

 

- I read that “USB-C specifications only allow one external display per USB-C port”. Is this correct for NUC7i7BNH’s Thunderbolt 3 port as well?

- If so, doesn’t an external dual DisplayPort adapter like Cable Matters adds latency or reduces framerates?

- Would you recommend using a single USB-C port and an external dual DisplayPort adapter, or direct USB-C to DisplayPort connection on one monitor + HDMI to DVI connection on the other monitor (S27A650D doesn’t have HDMI inputs)?

 

Regards,

Erez.

NUC5i5RYK - Bluetooth Issues

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I can't seem to get any of my bluebooth devices to work.

 

  1. Logitech K810 Keyboard
  2. UE Boom wont work.

 

I actually tried other devices and I can see them when searching and they will connect but the services do not work.

 

I am running:

 

 

Any help at this point would be appreciated.

Bluetooth Not Available on this device

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I use Windows Troubleshoot check for Bluetooth and it shows Device does not have Bluetooth.

 

I just bought this NUC6i7KYK it works well until this morning.  Search through the net try install new driver and no Bluetooth icon.  Try to uninstall driver and re-install it also does not success.  Finally try Windows Troubleshoot and it say Device does not have Bluetooth.

 

Check the Device still find the installed keyboard with the mark that "Bluetooth is turned off"

 

Please help how I can fix this error.

 

Best regards,

Black Screens & Failure to awake

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Two issues:

 

From day one, my Nuc7i7bnh has not been able to wake up the monitor after going to sleep.  The Nuc will wake up, the screen will not wake up.  The screen claims it is not receiving a signal.  This occurs with every HDMI cable I have tried.  My brother has the same exact issue with his NUC.  Several of of my colleagues who own Nuc's are having the same exact issue. By the way, other computers wake up correctly with this monitor (Dell P2415Q, 4k 60hz monitor).   So the issue does not appear to be with the monitor.

 

The only way I was able to get around this wake up issue was to use a USB c to display port cable.  With this cable the Nuc was able to wake up the monitor.

 

In July, I started to have the dreaded black screen flicker.  Colleagues are also having the exact same issue.  So is my brother.  It is driving everyone nuts!

 

I had great hope when Intel delivered the new display driver.  It appeared to work for a while.  Unfortunately, the dreaded black screen flash has reappeared.  Not as frequent as in the past, nevertheless, it is back!  I also discovered that this new driver is not operating at 60hz, it is operating at 29hz (according to Windows 10).  I have totally uninstalled the driver, switched to the generic Microsoft display driver, rebooted several times and reinstalled the latest Intel display driver.  Same results every time!  29hz.

 

Display adapter.JPG

Display adapter 2.JPG

 

Please note:

 

The difference in the display hertz for the Microsoft generic display driver and the latest Intel display driver.

 

Unfortunately, returning the Nuc is not a good option.  Why?  The Nuc was only part of the expense.  I have the expense of an SSD, 32gb of ram, a Bluetooth keyboard and mouse, a monitor.

So far, the Nuc is about the most troublesome computer I have ever owned.  (I have owned computers since 1985.)

 

Here is a video where it refuses to wake up:

 

Amazon Drive

 

Equipment:

 

Intel Nuc 7i7bnh

 

SecurOmax HDMI cable 2ft - HDMI 2.0 (4K @ 60Hz) Ready - 28AWG Braided Cord - High Speed 18Gbps  (Only will do 30Hz in 4k with newest Intel display driver)

(Alternative Cable - USB C to Display port cable)

 

Samsung 960 EVO - 1tb PCIe NVMe - M.2

 

Crucial 32gb DDR 2133 MT/s (PC4-17000)

 

Dell KM 717 Bluetooth keyboard and Mouse

 

Dell P2415Q - (4k monitor, 60hz capable)

 

Dell AC511 usb soundbar

 

Windows 10 Pro (64bit)


Impossible to Downgrade BIOS on NUC7i5BNH

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I am running my NUC with BIOS .050 and want to downgrade it to .047

No matter how I try to downgrade, it seems impossible for some reason, even using the jumper method.

I was on BIOS 51, tried to downgrade to 47, as it has the previous UEFI graphics, but the BIOS says that it's incompatible BIOS (despite it still has the same ME version).

Tried to downgrade to 50 - worked.

Tried from 50 to 49, incompatible.

Tried the F4 method - getting blank screen when booting, doesn't do anything  (tested on 4k TV or 1080P monitor).

Tried removing the security jumper (following the exact instructions here)  - getting blank screen when booting, doesn't do anything  (tested on 4k TV or 1080P monitor).

I have asked other members in the NUC forum and they have the same results.

Is there any way to downgrade to .047?

NUC6CAY CEC programmatic access

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Is it possible to issue HDMI-CEC commands programmatically, for example using cec-client? It fails to autodetect the CEC device.

NUC7I5BNK Power ON from Microsoft XBOX 360 Media Remote not working

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I am not sure if it is a bug or a missing feature but since it’s announced that this remote is compatible (NUC Ecosystem Catalog July 2017) should work.

360 Media remote.png

https://www.intel.es/content/dam/www/public/us/en/documents/technical-specifications/nuc-ecosystem-catalog-2017.pdf

 

 

Please add support in BIOS or remove from advertised products as compatible.

 

 

NOTE: some old NUC’s has this support in BIOS:

bios.png

 

However in last generation NUC’s (NUC7I5BNK) this option is missing in BIOS.

 

Related threads:

NUC7I3BNH IR Power On not working

NUC6CAYH switch on with Remote not working

Intel NUC7i3BNK can't turn it back on with remote

Intel NUC7i3BNK can't turn it back on with remote

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This is lengthy but for those who read it and for Intel, trying to avoid any unnecessary questions.  Been working in this for a long time.  I think eventually I get somewhere, but still not solved.

 

I am having trouble with my infrared port on my NUC.  Problem I've read others are having as well.  My problem is specifically around turning the unit on from sleep.  Other buttons seem to work including powering it off.  To start, my setup:

  • Intel BOXNUC7I3BNK NUC Kit
  • Corsair Force MP500 Series M.2 SSD 120GB Internal Drive (CSSD-F120GBMP500)
  • Ballistix Sport LT 8GB Kit (4GBx2) DDR4 2400 MT/s (PC4-19200) SODIMM 260-Pin - BLS2K4G4S240FSD (Gray)
  • Windows 10 Pro all updates
  • ITECIR and eHome Infared transceivers both show under HID in Device Manager
  • Connected to a Panasonic Plasma with HDMI cable, no CEC.

 

For drivers:

 

Only software on this system is KODI.  And frequently on my many Windows re-installs didn't bothering even with KODI.  The reason I bought the NUC was it would run Windows, and came integrated with infrared.  Infrared doesn't work?  No value.

 

Bios Settings of relevance:

  • Enhanced Consumer IR checked
  • Unchecked HDMI CEC Control due to other forums with people troubleshooting IR that sounded like this may tie to loosing the IR all together.
  • S3 and S4/S5 set to allow wake on CIR
  • Power set to Max Performance

 

What's happening:

I have a number of remotes, all of them 95% of the buttons work, including putting the device to sleep/off, only 1 (Harmony) can actually bring the device out of sleep and online again but not the remote I want to use.  The remotes I'm testing with:

 

  • Harmony 880 programmed as a Microsoft Digital Media Remote.  This remote has zero ability to turn on/off my XBox 360, however it's discrete on and off, as well as it's power toggle button will turn the NUC on and off.  All other functions work as well on the NUC.

 

  • Microsoft XBox 360 newer media remote.  All functions work on this remote except power on (pressing the XBOX button on top right).  This will turn on and off an XBox 360 though.  I mention this because there seems to be a difference between how/what signals the buttons are sending.  The Harmony can't control the XBox but can the NUC.  This remote can control the XBox power on and off and all functions except power on for the NUC .

           xbox360remote-black.png

 

  • Also have the older XBox 360 media remote.  This one functions the same as the newer XBox 360 media remote above.

           xbox360remote-white.png

 

According to Intel's ecosystem list, the last two remotes above are supposed to be compatible:

           chart.png

 

Things I've tried without any change in intended results to get the power on working.  Each was done with a refresh of the OS so no overlaps:

  • Windows 10 out of the box.
  • Windows 8 with as many drivers as I could get ot work.  The IR drivers did install and show the CIR and eHome drivers.
  • Tried the MCE remote mapper tool but that seemed to have no impact.  Tried setting the X button to wake but nothing. 
  • Tried going in registry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{745a17a0-74d3-11d0-b6fe-00a0c90f57da}\Four-digit_number and setting ForceHCResetOnResume to 1.
  • Tried going in registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da and changed CodeSetNum0 to 0.  Also tried with just that change and deleting CodeSetNum1 - 3
  • Tried going in registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da and changed CodeSetNum0 to 8 as some say.  Also tried with just that change and deleting CodeSetNum1 - 3
  • Tried in regedit  going to key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da"  and in "ReportMappingTable"  change the line "0c,00,00,00,03,82,00," to "0c,00,00,00,03,81,00,".  Sounded more for shutdown but tried it.
  • On the eHome Receiver in Device Manager I have it set to not allow the computer to turn off the device to save power.  The open to allow to wake is grayed out.
  • I decide well why is everyone saying to go to the RC6 only registry entry I go to the RC6 XBox 360 area instead at Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57df.  I change the "0c,00,00,00,03,82,00," to "0c,00,00,00,03,81,00,".  After rebooting remote doesn't work to send to sleep.  OK that's something that it effected the remote.
  • Sticking with this, I try Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57df.  I change the "0c,00,00,00,03,82,00," to "0c,00,00,00,03,83,00,".  This time it shuts down the computer completely.  No ability to turn it back on again from remote as usual.
  • Then tried Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57df.  I change the "0c,00,00,00,03,82,00," to "0c,00,00,00,04,04,3D,".  This time Windows asked if I wanted to shutdown.  When i clicked enter it shutdown but couldn't power on still with the remote.

 

This was supposed to be a simple project for my father who is in a home to watch movies and enhance his life.  It's turned into a two month nightmare for me.  I know there are many threads out here with similar problems.  Can someone please help?  And the point of my effort in documenting this is I have all the drivers, bios update, HDMI 2.0 update, etc.  No stone left unturned that I know of.  Any help?  I can no longer return this to Amazon as my time has expired to do so.  Thinking the trick is in the XBOX360 RC6 branch of the registry "maybe?" but can't figure it out.  Still scratching my head why my Harmony remote turns it on and off with the power toggle or the power on and power off discrete commands.

 

Note since I've already spent a lot of money on remotes that don't work and actually have another NUC on it's way to test it, glad to physically send Intel whatever they want to test.  The NUC, the remotes, whatever.  This would eliminate Intel "not being able to reproduce this problem" that I see lots of people having in various ways.

 

Thoughts?

 

Thanks.

 

Steve

NUC6CAYH screen turns black for a second

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Hi. I`m having issues with a recently buyed NUC6CAYH. The screen will randomly turn completely black for a second or two. (it happend once every 4 or 5 minutes or once every 4 to 5 seconds)

It has windows 10 Pro installed with latest bios (040) and drivers installed.

It is connected via VGA cable to a LCD display (resolution: 1440x900@60Hz).

The things i`ve tried so far:

  • lowering the display resolution to other than the native display stops the flickering or at least makes it less frequent.
  • I had keyboard, mouse and two printers connected to a back USB port through a 2.0 USB hub. removing the USB hub eliminate de flickering (or at least it has not flicker once in about an hour) [Hub works flawlessly in other PCs]
  • Connecting mouse keyboard and two USB hdds makes the flickering happen at least once every 30 minutes.

 

Thanks in advance and excuse my english.

 

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