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Intel NUC7i3BNK can't turn it back on with remote

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This is lengthy but for those who read it and for Intel, trying to avoid any unnecessary questions.  Been working in this for a long time.  I think eventually I get somewhere, but still not solved.

 

I am having trouble with my infrared port on my NUC.  Problem I've read others are having as well.  My problem is specifically around turning the unit on from sleep.  Other buttons seem to work including powering it off.  To start, my setup:

  • Intel BOXNUC7I3BNK NUC Kit
  • Corsair Force MP500 Series M.2 SSD 120GB Internal Drive (CSSD-F120GBMP500)
  • Ballistix Sport LT 8GB Kit (4GBx2) DDR4 2400 MT/s (PC4-19200) SODIMM 260-Pin - BLS2K4G4S240FSD (Gray)
  • Windows 10 Pro all updates
  • ITECIR and eHome Infared transceivers both show under HID in Device Manager
  • Connected to a Panasonic Plasma with HDMI cable, no CEC.

 

For drivers:

 

Only software on this system is KODI.  And frequently on my many Windows re-installs didn't bothering even with KODI.  The reason I bought the NUC was it would run Windows, and came integrated with infrared.  Infrared doesn't work?  No value.

 

Bios Settings of relevance:

  • Enhanced Consumer IR checked
  • Unchecked HDMI CEC Control due to other forums with people troubleshooting IR that sounded like this may tie to loosing the IR all together.
  • S3 and S4/S5 set to allow wake on CIR
  • Power set to Max Performance

 

What's happening:

I have a number of remotes, all of them 95% of the buttons work, including putting the device to sleep/off, only 1 (Harmony) can actually bring the device out of sleep and online again but not the remote I want to use.  The remotes I'm testing with:

 

  • Harmony 880 programmed as a Microsoft Digital Media Remote.  This remote has zero ability to turn on/off my XBox 360, however it's discrete on and off, as well as it's power toggle button will turn the NUC on and off.  All other functions work as well on the NUC.

 

  • Microsoft XBox 360 newer media remote.  All functions work on this remote except power on (pressing the XBOX button on top right).  This will turn on and off an XBox 360 though.  I mention this because there seems to be a difference between how/what signals the buttons are sending.  The Harmony can't control the XBox but can the NUC.  This remote can control the XBox power on and off and all functions except power on for the NUC .

           xbox360remote-black.png

 

  • Also have the older XBox 360 media remote.  This one functions the same as the newer XBox 360 media remote above.

           xbox360remote-white.png

 

According to Intel's ecosystem list, the last two remotes above are supposed to be compatible:

           chart.png

 

Things I've tried without any change in intended results to get the power on working.  Each was done with a refresh of the OS so no overlaps:

  • Windows 10 out of the box.
  • Windows 8 with as many drivers as I could get ot work.  The IR drivers did install and show the CIR and eHome drivers.
  • Tried the MCE remote mapper tool but that seemed to have no impact.  Tried setting the X button to wake but nothing. 
  • Tried going in registry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{745a17a0-74d3-11d0-b6fe-00a0c90f57da}\Four-digit_number and setting ForceHCResetOnResume to 1.
  • Tried going in registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da and changed CodeSetNum0 to 0.  Also tried with just that change and deleting CodeSetNum1 - 3
  • Tried going in registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da and changed CodeSetNum0 to 8 as some say.  Also tried with just that change and deleting CodeSetNum1 - 3
  • Tried in regedit  going to key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da"  and in "ReportMappingTable"  change the line "0c,00,00,00,03,82,00," to "0c,00,00,00,03,81,00,".  Sounded more for shutdown but tried it.
  • On the eHome Receiver in Device Manager I have it set to not allow the computer to turn off the device to save power.  The open to allow to wake is grayed out.
  • I decide well why is everyone saying to go to the RC6 only registry entry I go to the RC6 XBox 360 area instead at Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57df.  I change the "0c,00,00,00,03,82,00," to "0c,00,00,00,03,81,00,".  After rebooting remote doesn't work to send to sleep.  OK that's something that it effected the remote.
  • Sticking with this, I try Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57df.  I change the "0c,00,00,00,03,82,00," to "0c,00,00,00,03,83,00,".  This time it shuts down the computer completely.  No ability to turn it back on again from remote as usual.
  • Then tried Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57df.  I change the "0c,00,00,00,03,82,00," to "0c,00,00,00,04,04,3D,".  This time Windows asked if I wanted to shutdown.  When i clicked enter it shutdown but couldn't power on still with the remote.

 

This was supposed to be a simple project for my father who is in a home to watch movies and enhance his life.  It's turned into a two month nightmare for me.  I know there are many threads out here with similar problems.  Can someone please help?  And the point of my effort in documenting this is I have all the drivers, bios update, HDMI 2.0 update, etc.  No stone left unturned that I know of.  Any help?  I can no longer return this to Amazon as my time has expired to do so.  Thinking the trick is in the XBOX360 RC6 branch of the registry "maybe?" but can't figure it out.  Still scratching my head why my Harmony remote turns it on and off with the power toggle or the power on and power off discrete commands.

 

Note since I've already spent a lot of money on remotes that don't work and actually have another NUC on it's way to test it, glad to physically send Intel whatever they want to test.  The NUC, the remotes, whatever.  This would eliminate Intel "not being able to reproduce this problem" that I see lots of people having in various ways.

 

Thoughts?

 

Thanks.

 

Steve


Unable to get multichannel audio

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I have a 7i3BNH. All drivers appear to be current but there is no 7.1/5.1 output and I don't see any configuration for this in device manager. Under audio/video inputs and outputs my options are Maranzt -AVR(Intel(R) Diplay Audio, Microphone (Realtek High Definition Audio SST) and Stereo Mix (Realtek High Definition Audio SST.) I was previously using various Minix Android boxes and my Marantz receiver always detected Dolby Digital and DTS coding from them. Any help appreciated.

 

Regards,

Dan

sst oed

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intel nuc 715bnh intel sst oed driver failed to initialize

Ready Mode requires password on exit

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I have a kiosk system I setup and due to the NUC's inability to come out of sleep from my remotes I'm trying ready mode.  Problem is even if I disable password on startup, password to resume from sleep or hibernation, when coming out of ready mode it requires me to login again.  How do I stop this?

 

 

Thanks.

 

Steve

DRIVER FOR NUC5CPYH

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Dear all!

  Help me, i buy CPU NUC5CPYH, i setup windows 10, but i don't finish to work driver for it, i need full driver for it, who have it, pls send to me link download.

  Thank you!

Intel NUC DN2820FYK needs to be started twice every time and it's impossible to boot from USB or update BIOS

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Hi, I was having some problems with my NUC starting from USB and decided to try another firmware. I installed the 0021 BIOS Download BIOS Update [FYBYT10H.86A] and now the problem is way worse.

 

Since I installed this BIOS I'm having problems with my OS (Solus, a Linux distribution). For starters, when I shutdown the PC it doesn't really shutdown most of the time (well, it does, but the NUC fan keeps working). And video reproduction is now choppy, which is the whole purpose of this PC.

 

The biggest problem though is that I can't update the BIOS any more, or install another OS. Because every time I select the boot from USB option, the NUC restarts but it doesn't show anything on the TV (or monitor). If I want the NUC to really start I need to remove the power cord and start it again.

 

I already tried resetting the BIOS settings, recovering the BIOS by the power button menu (F4), recovering the BIOS by removing the security jumper, but nothing works. It's so frustrating.

 

 

Someone help me please. Thank you.

Question about the Intel Serial IO Driver

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What is the use of  Intel Serial IO Driver on NUC 6i5 ?

 

Is there any pin on the NUC mainboard, assigned to the driver of Serial IO UART Host Controller and Serial IO GPIO Host Controller?

 

Is the any possible to connect Intel NUC and Intel Edison via the Serial IO Driver?

 

Can I get a demo program (e.g. C# ) to show the usage?

 

Thanks a lot.

NUC7ixBN Screen Flashing/Flickering when using 4K resolutions

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Hi all,

 

We are aware of this issue and a bug was opened a couple weeks ago.  The developers/engineers are working on finding a solution and I will post any updates and/or solutions here.

 

Thank you for your patience.


NUC7i7BNH – Dual Monitor Output via a Single USB-C Port

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Hi,

 

My monitor setup is as follows:

  • Samsung C34F791 (3440x1440 resolution)
  • Samsung S27A650D (1920x1080 resolution)

 

Both of these monitors have a DisplayPort input. I’d like to connect them via this port to my NUC7i7BNH. The USB-C port on the back of my NUC7i7BNH supports Thunderbolt 3, but I’m not sure if it’s capable of driving this dual monitor configuration.

Some suggest to use an external adapter, like Cable Matters, StarTech, or plugable.
https://www.youtube.com/watch?v=wpBfnnOl9Yw
https://lesterchan.net/blog/2017/08/11/cable-matters-thunderbolt-3-to-dual-displayport-adapter/

 

- I read that “USB-C specifications only allow one external display per USB-C port”. Is this correct for NUC7i7BNH’s Thunderbolt 3 port as well?

- If so, doesn’t an external dual DisplayPort adapter like Cable Matters adds latency or reduces framerates?

- Would you recommend using a single USB-C port and an external dual DisplayPort adapter, or direct USB-C to DisplayPort connection on one monitor + HDMI to DVI connection on the other monitor (S27A650D doesn’t have HDMI inputs)?

 

Regards,

Erez.

NUC5CPY Wake on lan

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Hello,

how can i configure wake on lan on my NUC5CPY?

i tried to set Wake on Lan to "Power On" in BIOS , enable "Wake on Magic Packet" in Win7 and then selected the checkbox for "Allow this device to wake the computer" but don't work.

 

can you help me please?

 

Thanks

NUC7i7BNH screen does not wake up from sleep

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I am having issues with my NUC7i7BNH where the screen most of the times is not coming back out of sleep mode (sometimes it does work as how it should be).

The keyboard seems still to be responsive (numlock light is still going on and off), but the monitor does not come back. I installed the latest version (4678) of the Intel Graphic drivers and all other drivers are the latest as well.

I am running Windows 10 Pro version 1703. I have seen that there are quite some users of the NUC7i7BNH that reports on crashes of their NUC. Maybe mine issue is the same, but I don't know. The only thing I can think of is long pressing the power button to restart the NUC, but I think the NUC is not crashed, but I can't tell for sure as the screen remains blank.

 

One other thing that I find particular is that the Intel Driver Update Utility (V2.8.0.7) shows an unknown version number for the following two drivers:

- Thunderbolt Bus Driver for Intel NUC Kit NUC7i5BN and NUC7i7BN

- Intel HD Graphics Driver for Windows 10 for Intel NUC7i3BN, NUC7i5BN and NUC7i7BN

 

Hope someone can inform me what I can do to resolve the issue that my screen does not come back when in sleep.

Intel NUC7i3bnh HDR support

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Hello!

 

Is HDR support in windows 10 creators update supported for this model?

 

I cant find anything to activate it? In the HD control panel i cant change color depth and so on..

 

Do we need graphics driver with WDDM 2.2?

 

Kind reegards

Jake

Intel not responding and/or acting on issues with Intel NUC's!

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Why is Intel completely ignoring the massive amount of customers who have issues with their NUC's (like flickering, black screens and so on).
The problems started over 3 months ago! And still nothing has been fixed by Intel. The lack of support and updates is abysmal.

 

It's really a disgrace that a company, as big as Intel, isn't trying to fix this as soon as possible. We are 3 months further and nothing has been resolved.

I am starting to think, because the lack of updates, that Intel isn't able to fix this, as it's a hardware flaw which most probably introduced by some changes to the BIOS.
After that everything went downhill (just like support).

 

I am also very, very disappointed in cvare (apparrently he is in Intel's support team or a moderator). Last time he logged in was on the 16th of September according to his profile.

Apparently he doesn't care anymore if there are any issues anymore with the Intel NUC. That or he went on a vacation. Or maybe he got fired. I have no clue.

 

I do know one thing; my Intel NUC is still not working as advertised. I already asked for a RMA with Amazon and let them exchange it for a new one.

Hopefully it has an older BIOS version, so I can test it to see if that is the problem, because in it's current condition my Intel NUC is nothing more than an expensive paperweight.

 

Also returning the Intel NUC completely and look for something else is not a real option.

Because I also purchased a HDD, M.2 SSD, RAM and several cables and connectors (for testing to see if it was the cable and/or connectors) all of which I cannot return for a refund.

 

Here is the Youtube movie I posted several days ago, because cvare doubted if I tried the new graphic driver: intel nuc flickering / black screen - YouTube
As you can see, this is not normal behaviour for an Intel NUC. I can now only use the standard Microsoft Display Driver. However using this driver causes several issues (for example: no hardware accelaration).

 

I will also create a support ticket and urge them to fix these issues as soon as possible, because 3 months is way, way to much. I think this post will get deleted (or locked), because Intel probably doesn't allow freedom of speech.

So I hope most of you will get a chance to read this.

Ready Mode requires password on exit

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I have a kiosk system I setup and due to the NUC's inability to come out of sleep from my remotes I'm trying ready mode.  Problem is even if I disable password on startup, password to resume from sleep or hibernation, when coming out of ready mode it requires me to login again.  How do I stop this?

 

 

Thanks.

 

Steve

NUC6i5SYH - BIOS not supported ?

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When I bought my NUC, I made the update to version 057 and everything went well, using the Express method, very simple, fast and easy.

 

So, in my NUC I had the BIOS 057 and today I did the update again to version 062 and everything went well again, (image2) but after completing the update, the NUC reset and displayed the message, (image1). This worried me because if I understood correctly, the BIOS is not compatible with my NUC ??

 

Everything seems to be working fine as it has accessed Windows 10 64 Pro normally. When checking the BIOS version, I noticed that it was updated, (image3).

 

I hope some message will reassure me, please. Thank you

 

1.jpg2a.jpg3.jpg


Bluetooth Not Available on this device

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I use Windows Troubleshoot check for Bluetooth and it shows Device does not have Bluetooth.

 

I just bought this NUC6i7KYK it works well until this morning.  Search through the net try install new driver and no Bluetooth icon.  Try to uninstall driver and re-install it also does not success.  Finally try Windows Troubleshoot and it say Device does not have Bluetooth.

 

Check the Device still find the installed keyboard with the mark that "Bluetooth is turned off"

 

Please help how I can fix this error.

 

Best regards,

Failed to boot from sdcard in arch linux

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Failed to boot from sdcard with error

 

#dmesg | grep smbus

[6.456351] i801_smbus 0000:00:1f.1: can't derive routing for PCI INT A
[6.456354] i801_smbus 0000:00:1f.1: PCI INT A: not connected
[6.456379] i801_smbus 0000:00:1f.1: SPD Write Disable is set
[6.456401] i801_smbus 0000:00:1f.1: Failed to allocate irq -2147483648: -107
[6.456457] i801_smbus 0000:00:1f.1: SMBus using polling

 

#lspci

00:00.0 Host bridge: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series Host Bridge (rev 0b)

00:02.0 VGA compatible controller: Intel Corporation Device 5a85 (rev 0b)

00:0e.0 Audio device: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series Audio Cluster (rev 0b)

00:0f.0 Communication controller: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series Trusted Execution Engine (rev 0b)

00:12.0 SATA controller: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series SATA AHCI Controller (rev 0b)

00:13.0 PCI bridge: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series PCI Express Port A #1 (rev fb)

00:13.1 PCI bridge: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series PCI Express Port A #2 (rev fb)

00:13.2 PCI bridge: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series PCI Express Port A #3 (rev fb)

00:15.0 USB controller: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series USB xHCI (rev 0b)

00:16.0 Signal processing controller: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series I2C Controller #1 (rev 0b)

00:18.0 Signal processing controller: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series HSUART Controller #1 (rev 0b)

00:19.0 Signal processing controller: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series SPI Controller #1 (rev 0b)

00:19.1 Signal processing controller: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series SPI Controller #2 (rev 0b)

00:19.2 Signal processing controller: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series SPI Controller #3 (rev 0b)

00:1a.0 Serial bus controller [0c80]: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series PWM Pin Controller (rev 0b)

00:1f.0 ISA bridge: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series Low Pin Count Interface (rev 0b)

00:1f.1 SMBus: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 Series SMBus Controller (rev 0b)

01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)

02:00.0 Network controller: Intel Corporation Device 24fb (rev 10)

03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)

 

#uname -a

Linux nuc 4.11.2-1-ARCH #1 SMP PREEMPT Mon May 22 06:53:49 CEST 2017 x86_64 GNU/Linux

 

How I avoid this error?

NUC DE3815 Dual Display Not working

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I am trying to enable a NUC DE3815TYBE board for dual display (VGA and HDMI) and it won't work. The main screen will always show up on the VGA monitor and nothing on the HDMI. If I unplug the VGA cable, the main screen will show correctly on the HDMI monitor. The BIOS setting for Primary and Secondary monitor have no effect. I have tried "Extend Display" and "Clone Display" - that makes no difference.

I am running Windows 10 PRO, and have updated the drivers and BIOS to latest versions.

 

Ant ideas?

Intel NUC7i3BNK can't turn it back on with remote

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This is lengthy but for those who read it and for Intel, trying to avoid any unnecessary questions.  Been working in this for a long time.  I think eventually I get somewhere, but still not solved.

 

I am having trouble with my infrared port on my NUC.  Problem I've read others are having as well.  My problem is specifically around turning the unit on from sleep.  Other buttons seem to work including powering it off.  To start, my setup:

  • Intel BOXNUC7I3BNK NUC Kit
  • Corsair Force MP500 Series M.2 SSD 120GB Internal Drive (CSSD-F120GBMP500)
  • Ballistix Sport LT 8GB Kit (4GBx2) DDR4 2400 MT/s (PC4-19200) SODIMM 260-Pin - BLS2K4G4S240FSD (Gray)
  • Windows 10 Pro all updates
  • ITECIR and eHome Infared transceivers both show under HID in Device Manager
  • Connected to a Panasonic Plasma with HDMI cable, no CEC.

 

For drivers:

 

Only software on this system is KODI.  And frequently on my many Windows re-installs didn't bothering even with KODI.  The reason I bought the NUC was it would run Windows, and came integrated with infrared.  Infrared doesn't work?  No value.

 

Bios Settings of relevance:

  • Enhanced Consumer IR checked
  • Unchecked HDMI CEC Control due to other forums with people troubleshooting IR that sounded like this may tie to loosing the IR all together.
  • S3 and S4/S5 set to allow wake on CIR
  • Power set to Max Performance

 

What's happening:

I have a number of remotes, all of them 95% of the buttons work, including putting the device to sleep/off, only 1 (Harmony) can actually bring the device out of sleep and online again but not the remote I want to use.  The remotes I'm testing with:

 

  • Harmony 880 programmed as a Microsoft Digital Media Remote.  This remote has zero ability to turn on/off my XBox 360, however it's discrete on and off, as well as it's power toggle button will turn the NUC on and off.  All other functions work as well on the NUC.

 

  • Microsoft XBox 360 newer media remote.  All functions work on this remote except power on (pressing the XBOX button on top right).  This will turn on and off an XBox 360 though.  I mention this because there seems to be a difference between how/what signals the buttons are sending.  The Harmony can't control the XBox but can the NUC.  This remote can control the XBox power on and off and all functions except power on for the NUC .

           xbox360remote-black.png

 

  • Also have the older XBox 360 media remote.  This one functions the same as the newer XBox 360 media remote above.

           xbox360remote-white.png

 

According to Intel's ecosystem list, the last two remotes above are supposed to be compatible:

           chart.png

 

Things I've tried without any change in intended results to get the power on working.  Each was done with a refresh of the OS so no overlaps:

  • Windows 10 out of the box.
  • Windows 8 with as many drivers as I could get ot work.  The IR drivers did install and show the CIR and eHome drivers.
  • Tried the MCE remote mapper tool but that seemed to have no impact.  Tried setting the X button to wake but nothing. 
  • Tried going in registry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{745a17a0-74d3-11d0-b6fe-00a0c90f57da}\Four-digit_number and setting ForceHCResetOnResume to 1.
  • Tried going in registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da and changed CodeSetNum0 to 0.  Also tried with just that change and deleting CodeSetNum1 - 3
  • Tried going in registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da and changed CodeSetNum0 to 8 as some say.  Also tried with just that change and deleting CodeSetNum1 - 3
  • Tried in regedit  going to key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da"  and in "ReportMappingTable"  change the line "0c,00,00,00,03,82,00," to "0c,00,00,00,03,81,00,".  Sounded more for shutdown but tried it.
  • On the eHome Receiver in Device Manager I have it set to not allow the computer to turn off the device to save power.  The open to allow to wake is grayed out.
  • I decide well why is everyone saying to go to the RC6 only registry entry I go to the RC6 XBox 360 area instead at Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57df.  I change the "0c,00,00,00,03,82,00," to "0c,00,00,00,03,81,00,".  After rebooting remote doesn't work to send to sleep.  OK that's something that it effected the remote.
  • Sticking with this, I try Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57df.  I change the "0c,00,00,00,03,82,00," to "0c,00,00,00,03,83,00,".  This time it shuts down the computer completely.  No ability to turn it back on again from remote as usual.
  • Then tried Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57df.  I change the "0c,00,00,00,03,82,00," to "0c,00,00,00,04,04,3D,".  This time Windows asked if I wanted to shutdown.  When i clicked enter it shutdown but couldn't power on still with the remote.

 

This was supposed to be a simple project for my father who is in a home to watch movies and enhance his life.  It's turned into a two month nightmare for me.  I know there are many threads out here with similar problems.  Can someone please help?  And the point of my effort in documenting this is I have all the drivers, bios update, HDMI 2.0 update, etc.  No stone left unturned that I know of.  Any help?  I can no longer return this to Amazon as my time has expired to do so.  Thinking the trick is in the XBOX360 RC6 branch of the registry "maybe?" but can't figure it out.  Still scratching my head why my Harmony remote turns it on and off with the power toggle or the power on and power off discrete commands.

 

Note since I've already spent a lot of money on remotes that don't work and actually have another NUC on it's way to test it, glad to physically send Intel whatever they want to test.  The NUC, the remotes, whatever.  This would eliminate Intel "not being able to reproduce this problem" that I see lots of people having in various ways.

 

Thoughts?

 

Thanks.

 

Steve

Impossible to Downgrade BIOS on NUC7i5BNH

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I am running my NUC with BIOS .050 and want to downgrade it to .047

No matter how I try to downgrade, it seems impossible for some reason, even using the jumper method.

I was on BIOS 51, tried to downgrade to 47, as it has the previous UEFI graphics, but the BIOS says that it's incompatible BIOS (despite it still has the same ME version).

Tried to downgrade to 50 - worked.

Tried from 50 to 49, incompatible.

Tried the F4 method - getting blank screen when booting, doesn't do anything  (tested on 4k TV or 1080P monitor).

Tried removing the security jumper (following the exact instructions here)  - getting blank screen when booting, doesn't do anything  (tested on 4k TV or 1080P monitor).

I have asked other members in the NUC forum and they have the same results.

Is there any way to downgrade to .047?

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