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The problem with the CSS game, hangs when you exit the game

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Good day to all! I have INTEL NUC Skull Canyon BOXNUC6I7KYK2, all games work well, except CSS. In the KSS on Steam I go without problems, I play without problems, but the game finished the game, when the game is over, the even screen and silence appear, not one key works except Enter, pressing Enter, there is again the entrance to the game of the CSK. And so to infinity, it helps only resets on the panel of the nettop itself. It's also impossible to collapse the game, the same dark screen. The rest of the games in Steams work without any complaints, and they come in and out as usual. What could be the reason? The drivers are the latest. Maybe you should update BIOS? Although what's it got to do with it, just some incompatibility of the software level. Once it turned out without problems, nothing hanging, and was able to turn off the game, but it was only once.


NUC6CAYH screen turns black for a second

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Hi. I`m having issues with a recently buyed NUC6CAYH. The screen will randomly turn completely black for a second or two. (it happend once every 4 or 5 minutes or once every 4 to 5 seconds)

It has windows 10 Pro installed with latest bios (040) and drivers installed.

It is connected via VGA cable to a LCD display (resolution: 1440x900@60Hz).

The things i`ve tried so far:

  • lowering the display resolution to other than the native display stops the flickering or at least makes it less frequent.
  • I had keyboard, mouse and two printers connected to a back USB port through a 2.0 USB hub. removing the USB hub eliminate de flickering (or at least it has not flicker once in about an hour) [Hub works flawlessly in other PCs]
  • Connecting mouse keyboard and two USB hdds makes the flickering happen at least once every 30 minutes.

 

Thanks in advance and excuse my english.

 

NUC5PGYH HDMI image weirdness

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Hello.

I just got the nuc from the title a day ago and today i set it up connecting it to my tv. I noticed a weird problem with the hdmi. Sometimes when i change the source on my tv to another hdmi and then switch back to the hdmi where the nuc is i have an image which is only a white noise video. I am attaching a picture of it. After a few reswitches it gets normal. If i dont reswitch the screen keeps flickering between no signal, that white noise stuff and nothing shown with the message that the resolution is not supported. If i start the nuc and i have the tv on that hdmi source from the start everything is ok. Same after it starts working. The problem occurs just if i switch sources while nuc is on or i start the nuc and i have the source on tv on another one and i switch to the nuc at a later time.

Any idea what might be happening?

NUC7ixBN Screen Flashing (screen turns on and off) when using 4K resolutions

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Hi all,

 

We are aware of this issue and a bug was opened a couple weeks ago.  The developers/engineers are working on finding a solution and I will post any updates and/or solutions here.

 

Thank you for your patience.

Ram incompatible with my NUC?

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Hello there I received my NUC + memory from amazon today and was disappointed to find out the NUC doesn't like the memory sticks i bought

 

What I have here:

NUC: Intel® NUC Kit NUC6CAYH

Memory: Crucial 4GB DDR3L-1600 SODIMM | CT51264BF160B | Crucial.com (I got 2 of these)

 

When I powered up the NUC  I got the following text on the screen

 

Unsupported 1Gb/2Gb density SODIMM(s) detected on both SODIMM slots. System instability or data loss possible.

Please replace with SODIMMs with 4Gb or higher density. Continue (Y/n).

 

Ouch. I decided to proceed to see if I could boot up with my Ubuntu 17.10 USB to check the memory from there and it showed 8GB of memory so it does seem to work at least to some degree. I turned it off after 1 minute to do some research before pushing this further as I don't want to destroy this new toy.

 

What's wrong with the memory I bought? Should I get something else? Or is there another way to fix this?

Network Driver update, NUC 5425

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The Install Wizard for Intel Network Connections would not execute, returning the message "The installed version of Intel Network Connections is not supported for upgrades.  You must uninstall it before installing this version."

 

Cleverly, Intel provides no click through or instructions for completing such a deed.  The only option is to close the wizard. 

 

I'm hesitant to poke around and uninstall something as critical as a network driver without knowing what I'm doing. 

 

It is surprising Intel would not provide proper guidance with this, but it is what it is.  I'd welcome help from this community.  I've attached an amusing screenshot of the installer's message.

Network Cable Unplugged on NUC7i7BNH after 1709 Upgrade

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I just upgraded two NUCs version NUC7i7BNH to Windows 10 1709.  Upon first reboot, both reported the onboard NIC as "Network Cable Unplugged".  The first was behind on NIC drivers and BIOS updates, so I upgraded both drivers and BIOS, no improvement.  The second, was already fully updated when the 1709 upgrade ran.  Uninstalling the drivers completely and switching back to built-in Microsoft drivers did not help.  Oddly enough, the NIC light on the back is on, and the switch reports the port is active.   But nothing within Windows thinks there's a cable plugged in.

 

I plugged in a USB NIC, that worked fine.  Even tried running Windows Update via the USB NIC, no improvement.  Any idea how to fix??  I presume something must be busted in the driver, but I tried completely uninstalling the Intel network software, and removing the drivers via Device Manager.

 

Thanks in advance!

How do I set up an IR device to wake my NUC?

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The title pretty much says it all. I can get my Inteset 422-3 to control my Media Portal software but I have no clue how to get it to wake the computer or control it in any way.


NUC5i5MYHE: Reboot and select proper Boot device or Insert Boot Media in selected Boot device and press a key

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Windows 10 was on the machine. I didn't note whether it was booting in Legacy BIOS mode or in UEFI mode, but it was working. I went to install Ubuntu Server on it, the install worked fine, but I could not boot into it. This happened with several installations. I troubleshooted by updating to the latest version of the BIOS (v38), alternatively disabling UEFI boot and Legacy BIOS mode, re-installing Ubuntu and using a Boot Repair tool (Live USB). Nothing was working. Then, yesterday, after doing a fresh install with default BIOS settings, and booting into the Boot Repair tool and shutting down the nuc for the night, it no longer boots into any of the Live USB's that were previously working.

 

I've tried Live USB's made with Etcher and made with the dd command in Terminal. I even tried making a Windows bootable drive using Bootcamp Assistant and nothing is booting.

 

It has a 180GB M.2 SSD and 16GB of RAM installed.

 

Any tips on troubleshooting would be greatly appreciated!

 

Thanks!

NUC6i7KYK no video out on initial boot, power cycles after 60sec

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Hi all,

 

I recently purchased a NUC6i7KYK, pairing it up with Crucial RAM (CT2K16G4SFD8213) and a Crucial SSD (CT525MX300SSD4).  However, on initial boot, there is no signal on HDMI out.  I have tried booting with a DP to DVI and DP to VGA converter, as well as a USB-C to HDMI converter, and I still have the same issue - no video out.  After approx. 60 seconds, the system power cycles and start the boot process again, still with no video out.

 

I opened a case with Intel (Case: 03081284) and had the NUC6i7KYK replaced.  I just received the new device, and I have EXACTLY the same issue.  No video out, power cycle after 60 seconds.

 

I have tried booting the box without any RAM or SSD installed, but still no video out.  I would expect to see a POST, but nothing.

 

Anyone had a similar issue?

 

Anyone got a fix?

 

Anyone know if the NUC6i7KYK should display anything when booting without RAM, or with faulty RAM?

 

Rgds,

Brett.

Re: NUC Kit 5i5RYK -driver updates

Problems after installing Optane drivers

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Hi

I have just bought an NUC 7i5BNHX1. I installed Windows 10 and updated all drivers and the BIOS on the Intel Download Centre, followed by a reboot. So far, so good, all was working perfectly. I then downloaded the Intel Optane Memory driver (I think it was v15.8) ZIP file and installed it as an Administrator. It seemed to install OK but I did not see the “Would you like to finish the setup process by enabling Intel Optane memory?” pop-up window, as described in the instruction sheet that came with the computer. Now, Windows appears to boot OK, but I cannot log on. Furthermore, Windows seems to have lost the network connection (neither Ethernet nor Wi-Fi work). The other odd thing is that the blue ring light is now permanently on, even though I disabled the HDD activity LED in the BIOS.

Any advice on how I can get the computer working again?

Thank you.

NUC6CAYS NIC dissapearing

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Hello,

 

I have an issue with multiple NUC6CAYS NUC's.

I have 12 of those running as video playback devices.

Now I started to notice that in seemingly random intervals the NUC's completely lose their ethernet connectivity.

When checking the player it looks like the NIC just disappeared, it is nowhere to be found in the windows device manager or in the network adapter settings.

The only solutions I have found so far is turning off the device for approx. 10min. and restarting it. Normal reboots without the waiting period don't work.

Since these devices are deployed in a professional environment this is not a solution.

 

Hopefully there will be a solution for this soon.

NUC6i7KYK - NUC, Razer Core, Fall Windows 10 Update, Video Disconnect issue - makes sound like USB device disconnect/reconnect

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I have the Skull Canyon NUC, Razer Core, GTX 1080 and just updated to the Windows 10 Fall Creators update.  As soon as I got back to the desktop after the update, I noticed as soon as I right clicked on the desktop, it sounded as if I had repeatedly connected and disconnected a USB device, as it kept making the connect/disconnect sound.  I initially thought it was a bad USB driver or something, so I disconnected everything but the Razer Core, but it still happened.  I then went to device manager, showed hidden devices and got rid of anything that wasn't being used and tried to re-install what I could, but still the same issue. 

 

I then tried to check the display settings and when I went in there, I will usually see two displays as I have the Razer Core, with GTX 1080 as my primary display connected to it's own monitor and the onboard Intel 580 graphics card with a headless HDMI connector attached.  The display settings show the two displays, but after the Windows 10 update and what I thought was USB issues because of the connect/disconnect sound, it seems that the Intel 580 would be the device that actually disappears as in the display settings screen, the two monitor setup would appear and disappear along with the device disconnect/reconnect sound from the OS.  I removed the headless HDMI connector from the Intel 580, but that did nothing. 

 

I then just disabled the Intel 580 graphics card in Device Manager and that seems to have solved the disconnect/reconnect issue, however, now I can't use my onboard graphics card, which has been an issue sometimes when the Razer Core has randomly disconnected for some reason. 

 

Has anyone else had an issue like this?  And is there any possible fix with drivers and/or firmware for the NUC to solve this?  I'm running the latest drivers/firmware currently. 

 

Any help is appreciated.

The problem with the CSS game, hangs when you exit the game

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Good day to all! I have INTEL NUC Skull Canyon BOXNUC6I7KYK2, all games work well, except CSS. In the KSS on Steam I go without problems, I play without problems, but the game finished the game, when the game is over, the even screen and silence appear, not one key works except Enter, pressing Enter, there is again the entrance to the game of the CSK. And so to infinity, it helps only resets on the panel of the nettop itself. It's also impossible to collapse the game, the same dark screen. The rest of the games in Steams work without any complaints, and they come in and out as usual. What could be the reason? The drivers are the latest. Maybe you should update BIOS? Although what's it got to do with it, just some incompatibility of the software level. Once it turned out without problems, nothing hanging, and was able to turn off the game, but it was only once.


NUC7i3BNH and Samsung UE55KU6400 HDMI problems

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Hi everyone,

I've recently purchased a NUC7i3BNH and after installing memory and SSD I tried to connect to my Samsung UHD TV model UE55KU6400 and only got a black screen, no intel logo, nothing.

 

Then I tried to plug to my older Phillips TV and worked fine, installed Windows 10 and then tried to hot swap the cable to back the samsung and voila! Glorious 3840 x 2160 working just fine.

 

However, if I change source or turn off the TV and try to get back to Windows 10, I get a weird pink screen for a second and then a "No source" message from my Samsung. If i try to reboot the NUC, only blank screen again. The only way to get the screen back to the Samsung, is by doing the hot swap trick with the older phillips.

 

I'm no expert but I've spent the weekend learning about HDMI handshake issues and have tried updating all the drivers, the DEVCON trick and nothing works apart from hot swap. As that is not a practical solution I would like to ask if anyone can help.

 

Thanks!

NUC7i3BNK screen flickering (1680x1050, 59 or 60hz)

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Hi,

 

After purchasing a NUC7i3BNK for my aunt as a desktop replacement (only some light internet and office work) I installed the NUC on my LG IPS277l (1920x1080) via HDMI. No issues so far.

Unfortunately when installing the NUC at my aunt's screen (a Dell professional 2009W 20" screen with DVI-D and VGA connections) on the NUC's HDMI port with a HDMI to DVI cable the screen starts flickering in certain circumstances.

 

After some troubleshooting I noticed it only occurs so far on the 1680x1050 resolution (59 or 60hz doesn't make a difference) which is the recommended resolution for this screen. When setting the monitor to a lower resolution it doesn't occur so far.

I believe after reading the forum topics about screen flickering/dropouts that it is a driver related problem, since on other resolutions everything is ok so cables etc. should be fine.

 

I have already installed the most recent bios (0052) and updated the nuc to all the most recent drivers via the Intel Driver & Support Assistant. Then I tried the recommended older display driver in the main screen flickering topic (4771) and the HDMI 2.0 firmware update, but the flickering is still there.

 

(just to be clear, the screen stays ON all the time, it just glitches so no black screen on/off as reported with some 4k monitors)

 

I have uploaded a video of the problem:

NUC7i3BNK screen flickering - YouTube

 

Hope there is a solution for this problem, thank you in advance for looking into it.

 

Mik

Audio issues at 4k on NUC7I5BNH

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I am having issues with some audio, particularly in games, when my TV is set to 4k@60Hz resolution.  I mentioned this in the massive flickering thread and cvare told me to break it out, even though I think this is all related.

 

Setup: NUC7I5BNH, Vizio m55-C2 4k TV, Audio either through TV or using ARC to Sony XT:HT1 soundbar. 

 

Problem: When I have the resolution set to 4k@60Hz, ifI start a game in full screen mode that is at a different resolution than the desktop, I get no sound.  If Windows resolution is set to 1080p in the Intel Graphics Settings, the sound is fine (but I don't want to change settings and reboot every time I want to pay a game).  In one of the games, I can select windowed mode and the sound then works.  However, when my resolution is set to 4k, it only displays in 1/4 of the screen so there is obviously another problem there.  From looking around online, it sounds like others have experienced this before and it might be an HDMI handshake issue or some problem caused when trying to switch to a different resolution. 

 

Games: LEGO Star Wars: The Complete Saga

LEGO Star Wars III: The Clone Wars

LEGO Star Wars: The Force Awakens (this is the one that the audio works in windowed mode but the video is weird)

The LEGO Movie Videogame

 

So the symptoms are different than with the flickering issues, but it all seems related to HDMI/driver issues.  Is this a problem with the LSPCON chips in these NUCs?

INTEL NUCi7 3D MVC ISSUE

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Coming from Intel NUC DN2820 I was able to play 3D MVC with Kodi with new Intel Media SDK, I just purchased Intel NUC NUC7i3BNK and 3D playback doesn't work.

 

On the Intel NUC DN2820, the resolution was set 1920X1080p 3D and everything works great

On the Intel NUC NUC7i3BNK either I set the 1920X1080p 3D or  3820X2160p 3D doesn't work

 

The Intel Media SDK was supposed to allow 3D MVC to work, I did some testing and found the HDMI 2.0 connection is the one causing the issue and any NUC with HDMI 2.0 doesn't work/

NUC 717BNHX1 Freezes

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Brand new NUC, installed windows 10 and BlueIris software for security cameras.... freezes every ttime after a few hours... the NUC isn't under any stress CPU usage is normal... I need some suggestions .....

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