Hello everybody,

today I was making a speed test of my Internet connection (fiber, with 1 Gbps download, 200 Mbps upload) with the Speedtest application for Windows 10 (https://www.microsoft.com/en-us/store/p/speedtest-by-ookla/9nblggh4z1jc?SilentAuth=1&wa=wsignin1.0), which I already did several times before. Today, instead, during the upload speed test, suddenly the ethernet connection of the NUC crashed, and I couldn't have it working again since I restarted the NUC. Since I haven't any keyboard or monitor attached to the NUC, which I control only by remote desktop, and I have disabled wireless connection on it, this s quite annoying.

Is there anybody experiencing the same issue, maybe under similar conditions of load on the onboard ethernet card?

is there a way an hardware way to turn on the wireless connection in these circumstances?

I have Intel NUC D54250WYK. I have installed Redhat and Fedora but I cannot get the network communication establish.

Fedora shows the following for "lspci -vv | grep -i ether" :

shows the chips set as 'I218-V [8086:1559]

In the past I have installed Linux, RHEL on several NUCs. I have always configured BIOS for Legacy mode so that I can kickstart.

In this case since I am having trouble I used "e1000e-3.3.6.tar.gz", I tested installing from a Live CD/USB.

I also downloaded the - driver from - Download Intel® Network Adapter Driver for PCIe* Intel® Gigabit Ethernet Network Connections Under Linux*

But nothing is working.

During power up I can see the link Green LED on the interface.

Then when I boot into the OS, I loose the link light.

This gives me an indication the driver is not working.

I appreciate if someone can give me a great sense of direction.

Thanks

It seems that I can no longer update any of my NUC6i3SYK units display drivers. Keep getting the following message:

"This installation package is not supported by this processor type"

I've manually downloaded the drivers, I've installed and tried via Intel's auto downloader/installer tool. It also sees the same updated driver available. It downloads and attempts to install with the same message after failing.

I just updated these units about a month or two ago with this version: 22.20.16.4815 The downloaded package was: gfx_win10_64_15.47.2.4815

This seemed to have fixed some blue screen issues with units running in vertical mode or as a 1x2 collage mode. Still a bit early to say for sure but so far so good. Anyways, refreshing the images with latest drivers and for whatever reason, I can no longer install the latest display driver. From what I can see, there's been two or three driver updates since I first grabbed 4815.

Any help would be great. Just getting concerned that any unknown bugs that might be included with what I have now, might be patched already or in future updates that I may not be able to install. I've also attached the contents of a fresh install log file.

OS Name: Microsoft Windows 10 Enterprise 2015 LTSB

OS Version: 10.0.10240 N/A Build 10240

Current GPU Driver: 22.20.16.4815

Hardware: NUC6i3SYK

Intel HD Graphics 520

Vendor ID: 8086

Device ID: 1916

[INF Info]

INF = C:\Users\cdcadmin\Downloads\GFX_WIN10_64_15.60.0.4849\Graphics\igdlh64.inf

*   Section <PackageInfo> Key <Sequence> not found in INF

Date = 10/27/2017

Version = 23.20.16.4849

ClassGUID = {4D36E968-E325-11CE-BFC1-08002BE10318}

PackageInfo.Name = Graphics

PackageInfo.Sequence = 0

Manufacturer = IntelGfx,NTamd64.10.0...14393

Resolved Manufacturer = IntelGfx

!   Error locating a device section. Skipping inf

!   OS mismatch

IIF will NOT initiate reboot

Exit code = 0xA041

ResultCode = 41025

Hello Intel,

I am once again creating a topic about the model, this is what I bought the kit for use as a mediacenter.

Now, I need to get information on where I can find complete lists of Intel approved peripherals that have been tested on this model.

The main products that I want to obtain are the disks (hdd, ssd and m.2) and the memory cards, but also external products such as external disks, cases of disks, pendrive, hub usb, drivers readers of media etc.

The reason for this research is explained because I will be writing a great review in Portuguese, intended for the audience that speaks the language. Such a review is a practice that I use, as a way to promote the product, behold I also review it in Brazil.

That way, if it is possible to get such lists, it will be very useful for my work.

Thanks for any info.

I'm out of things to try. I replaced this unit and both have the same issue: power light solid and fan turn on but no display.

I've tried two different monitors and a plasma tv. Two direct HDMI cables, one mini-DP to DP cable, HDMI-DVI and min-DP-DVI adapter (for second monitor).

I've tried RAM in top slot, bottom slot and both slots (Using this RAM: Crucial 32GB Kit (16GBx2) DDR4 2133 MT/s (PC4-17000) DR x8 SODIMM 260-Pin )

I've tried SSD in both slots (this SSD: Samsung 850 EVO - 500GB - M.2 SATA III Internal SSD (MZ-N5E500BW)

Also tried no SSD and RAM only.

I formatted two separate usb drives to FAT32 (using mac disk utility and diskutil command) and placed the KY0050.bio file in the drive. Removed security jumper. Boots with solid white light and fan. never blinks indicating the update is installing.

Since this is my second unit, what else can I do?

I have nuc version:5i5RYH.

Iam trying to install windows10 on it

I have flashdisk (SanDisk) Cruzer Glide 32GB which I prepared via my other macbook in order to burn window10 iso in it.

So i formatted the usb with FAT32(also tried fatExt) and burned  into it windows10(Win10_1709_English_x64)

After validating the flashdisk with the windows installation  I plugged it into my nuc the USB  and choose to boot from it -> Failed!

seems like NUC never manage to boot via that flashdisk.

I have no idea why.. i tried couple of times.

So what I did next?

upgrade the nuc's bios settings (using the same USB stick I downloaded an official bios version from intel website) and right now after the upgrade I have the following

BIOS VERSION:

RYBDWi35.86A.0367.2017.0929.1059

my current processor: Intel R i5-525ou CPU @ 1.6

Even after upgrading, again trying to boot via the USB stick which has the windows10 iso. no success.

inside the boot screen I have the boot order screen:

at the UEFI tab i see:

Boot driver order : No Boot drive

at the Legacy tab under the Boot drive order I do see the USB stick item in the list (sanDisk cruzer Glide 1.26), together with the SSD drive.

Any idea why (or how) can I actually install windows 10 on my NUC? what am I doing wrong?

(p.s before I tried to install WINDOWS i had a successfull installation of openELEC)

Thank you,

Message was edited by: Idan F

I bought a NUC6i3SYH, Samsung 850 ssd and 4gb Kingston Ram. I can get windows 7 installed but i get stuck at the screen to select a username and password, my wireless keyboard and mouse cease to work and also my wired usb keyboard does not work.

Firstly should i use UEFI or Legacy mode for booting my NUC with win7?

I had a thought that i could plug the Samsung ssd from the nuc into my htpc or laptop, get past the username screen, install the Intel usb3 drivers, remove and refit the hard drive to the nuc. Would this method work?

I want to install win7 from my usb2 external drive. I am aware that i need to integrate the usb3 drivers into the windows install files on the usb drive. The Microsoft usb download tool does not recognise my usb drive. Rufus fails too but i read it could be a corrupt iso, i can use Rufus it to just format the drive ok but when i try to copy the image to the usb drive with Rufus it fails. The win7 image i have does have a load of updates integrated so it may well be a problem with the iso.

I got win7 installed by making my usb drive bootable using the command prompt. I disabled UEFI boot mode. I used the Intel usb tool which integrates the usb 3 drivers with your win7 install files on the usb drive. It must work because i installed win7 up to a point but the usb devices stopped working when it comes to the screen to enter a username and password. I found a post on the NUC forum and there is a bit where someone says the Intel usb tool does not work with my model of NUC6.

This link has a very long winded way of integrating the usb3 drivers manually but it is very long winded, a few people seem to think this works [url="http://nucblog.net/2015/07/installing-windows-7-on-the-nuc5cpyh-or-nuc5ppyh/"]Installing Windows 7 on the NUC5CPYH or NUC5PPYH (Braswell NUC)  The NUC Blog[/url]

I have all the latest bios/drivers installed and noticed my network speed fails to initialize a 1000Mbps connection and uses a fallback to 100Mbps.

(Network driver is version 22.7.1)

I have the nuc connected to a gigabit switch which shows the connection speed with its leds ... orange being 100Mbps, green 1000Mbps

When the nuc boots, I see the network come up 3 or 4 times for 1 or 2 seconds in gigabit mode always losing connection (all lights out), then eventually it stays active in 100Mbps mode.

When I go to the properties of the network adapter, I see in the link speed tab, (its set to auto negotiation) current speed is: "100Mbps Full Duplex (EEE: Not Negotiated))"

I know gigabit was working before, unfortunately I cannot say what version of the driver was working and when it stopped ...

I am using a DELL S2718HN/NX monitor connected on HDMI port, but I had similar issues with another brand as well.

If I select in Power Options (Windows 10) the computer to go to Sleep in say 10 minutes when idle,  everything works fine. It goes to sleep and when I press a key it turns back on just fine.

However, I do not want the NUC to go to sleep, just to turn off the monitor (because I use it as media server and I need it on). So I change the configuration to Sleep: Never, Turn display off: 10 minutes.

Now the problem issues: Display is turning off, but when I press a key it does NOT turn on. Everything else is working, but the display is off. I can connect to the NUC with TeamViewer and see the desktop.

From TeamViewer I can put the NUC to sleep and then, when I press a key the monitor turns on fine. Sleep works ok, but display off does not.

What I have noticed by looking into the Device Manager (with team viewer) while the display was off, is that at the moment I press a key to wake up the monitor, the monitor driver switches from PnP Generic Monitor to Non-PnP Generic Monitor, and the monitor remains off.

As stated above, if from this state I put it to Sleep and then press a key, it turns back to PnP Generic and monitor turns on. I have also tried DELL's monitor driver as well but it behaves the same.

Any ideea anyone?

Hello,

Every time I restart my skull canyon for a windows update (ex from windows insider 17040 to 17046), I get a BSOD on reboot, mentioning a winload.efi file missing.

After turning off and on again, I am back to the current version of windows, without any issue.

I reinstalled the system from scratch and the behavior continues...

Any suggestion?

Does Intel Customer Support department exist?

I wasn't able to find any page with a contact form in 1 hour of browsing Intel web site.

Pages go in circles.

Hey people,

I use the skull canyon as audio computer. 2min after boot and than every 20-30min or so I get audio dropouts in my DAW. I tested with DPC latency checker and it's the wdf01000.sys driver, that causes those problems.

My skull is up 2 date.... all drivers are the newest available and also I made windows (10) updates yesterday.

So, wdf01000.sys is not specific... and I ask myself what I can do to solve this problem. I already tried to deactivate WLAN and Ethernet-drivers in the device manager without success.

Any ideas?

Thanks,

JamesT

Dear Friends,

For a few weeks I own a 4K screen connected to this NUC.

It feels slow when performing simple Office tasks.

I realise 4K doubles use of resources.

Are tips and trics known to boost my video-performance?

My configuration:

• NUC6i5SYH
• bootdisk Samsung 850 EVO - M2 - 500GB
• datadisk Seagate Spinpoint M9T, 2TB ST2000LM
• memory HyperX Impact - DDR4 2133Mhz CL13 SO-DIMM Kit - 16GB HX421S13IBK2/16
• Bios SYSKLi35.86A.0063
• OS Windows 10 Pro 64bit
• Screen Philips Brilliance 328P
• screen connected with Display Port @60Hz (scaling 175%)

Hello,

With Mozilla dropping NPAPI support in the latest version I lost the last browser that would stream video without freezing.(netflix, france24.com/en youtube,...).

Right now my NUC is a very expensive brick.

I have to run for now the Extended supported Firefox Release to be able to stream anything, but this version is plagued by image stuttering and poor video quality.

As I mentioned in the title, with any browser - Edge, Chrome Mozilla- once I click on the icon to start streaming, the NUC unit freezes completely and the cpu fan starts running at full speed.

The only option I have left is to hold down the power button to stop it.

When I browse the os event log I do not see any meaningful critical message for hw or sw.

NUC is the worst platform the big Intel came up with.

With any other PC, laptop or tablet in the household I do not experience any of this issues.

If you could help me, here is the system info:

Note: all drivers are up-to-date

Intel System Identification Utility Reference Number: 0407 1718

Date Created: Monday, November 27, 2017 7:01:39 AM

ADVANCED

Collapse/Expand SYSTEM INFORMATION

Computer Manufacturer     Intel Corporation

Computer Model     NUC5i7RYB

Operating System (O/S)     Microsoft Windows 10 (build 16299), 64-bit

Operating System Build (O/S)    16299

Operating System (version)     10.0.16299

O/S Language    0409

System RAM     8.0 GB

.NET Framework Version    4.6.2

CD or DVD Device  

System Hard Drive Overview

System Total Storage Size:    1.0 TB

Physical Drive    0

Maker 

Model    HGST HTS721010A9E630

Bus Type    SATA

Physical Drive    1

Maker 

Model    Samsung SSD 850 EVO M.2 120GB

Bus Type    SATA

Solid State Drive Firmware Version    EMT21B6Q

Local Disk D:\    931.4 GB

Used space:    5.4 GB

Free Space:    926.0 GB

Local Disk C:\    110.8 GB

Used space:    30.4 GB

Free Space:    80.5 GB

Memory Detail

Total Physical Memory    8.0 GB

Available Physical Memory    3.9 GB

Total Virtual Memory    2.0 GB

Internet Browser [101]    Internet Explorer

Internet Browser Version [101]    11.64.16299.0

Internet Browser [102]    Firefox

Internet Browser Version [102]    55.0.1

Collapse/Expand GRAPHICS INFORMATION

Graphics Product [1]    Intel(R) Iris(TM) Graphics 6100

Graphics Driver Version     20.19.15.4624

3D Acceleration    Yes

Hardware Transform & Lighting Support     Yes

Video Memory    4.0 GB

Vertex Shader Support     5.0

Pixel Shader Support     5.0

Microsoft DirectX* Version     11.0

Current Graphics Resolution    1920x1080

Current Color Depth    32 Bits Per Pixel

Collapse/Expand MOTHERBOARD INFORMATION

Manufacturer     not detected

Model     NUC5i7RYB

AA Number    H73774-101

BIOS Vendor    Intel Corporation

BIOS Version    Intel Corporation RYBDWi35.86A.0367.2017.0929.1059

BIOS Release Date 

System Memory    8.0 GB

Sound Card    Realtek High Definition Audio

Collapse/Expand PROCESSOR INFORMATION

Manufacturer    Intel

Model     Intel(R) Core(TM) i7-5557U CPU @ 3.10GHz

Intel Processor analysis tools    Intel Processor analysis tools

CPU Speed    3.1 GHz

Link to Processor Specification    Link to Processor Specification

CPU Revision 

CPU Type    00

CPU Family    06

CPU Model    3D

CPU Stepping    4

Collapse/Expand WIRED NETWORKING INFORMATION

Wired Networking Product    Intel(R) Ethernet Connection (3) I218-V

Driver Version    12.15.25.6

Hardware IDs    PCI\VEN_8086&DEV_15A3&SUBSYS_20578086&REV_03

Collapse/Expand WIRELESS NETWORKING INFORMATION

Wireless Networking Product  

Driver Version  

Hardware IDs    *TEREDO

Hello there,

i got a brand new Nuc7I3BNH-Kit with the latest firmware. Im using a Microsoft Xbox One remote and libreelec.

Everything works out fine, except power on with the Xbox One Remote. I had the same problem with the NUC6I3SYH last year.

It was solved by an bios update. Can any1 help me out? THX in advance!

kind regards

I have a very strange audio issue that I'd like advice on.

I recently replaced my NUC DC3217BY with the NUC6i7KYK. The computer sits under my TV for media playback, video calling, and gaming.

My TV is a Panasonic plasma from 2008 with Full HD resolution. The surround amp is a Marantz NR1601 (HDMI1.4a) with 7.1 surround.

Windows is set up to output 7.1 with 24-bit audio @ 96kHz. This setting is common between the two NUCs.

For media, I stream YouTube or Netflix, play video files using VLC, and play DVDs/Blu-Rays using WinDVDPro.

With my DC3217BY I used WinDVDPro11, on the NUC6i7KYK I use WinDVDPro12. The drive is a Pioneer BDR-XU03 connected to one of the rear USB3.0 ports of the NUC.

The DC3217BY setup was flawless. It is only nearly flawless with the NUC6i7KYK.

I can play everything, but when I open WinDVDPro12 to play a DVD or  Blu-Ray, I notice the PCM indicator on my amp blinks off for about half a second every 10-20 seconds with an accompanying break in audio from the speakers. There is no issue with the video playback at all.

If I close WinDVDPro, the audio glitch continues on the same cadence regardless of what programs I open or what media I play.

The only way to get it to stop is either to put the computer into and out of standby or select a different audio playback device from the Windows 10 volume dialogue and then switch back to HDMI.

While WinDVDPro is open, if I change audio output to the headset jack or my Bluetooth headphones, there is no glitching on those outputs. When I revert to HDMI, the glitching resumes.

I have downloaded the Intel Driver Update Utility. However, when it scans my computer it keeps throwing up the same software and drivers as out-of-date. Attempts to install recommended versions fail. The graphics driver and the audio driver, however, are up-to-date. The chipset, Thunderbolt and a couple of others (including CIR) are flagged as wrong (I am not using the Thunderbolt port yet, the CIR seems to work without issue).

I have tried to run the HDMI v2.0 firmware update, but it will not install until I connect a HDMI v2.0 compliant device, which I do not have.

I don't believe I can blame WinDVDPro for the glitching as all it has to do is decode the audio and video from any disc that is playing, which it does correctly with all my other audio devices and there is no issue with the video at any point.

The fact that the issue starts when WinDVDPro starts is suspicious, but closing WinDVDPro does not fix it (I have to adjust audio output or put the computer to sleep).

The HDMI cables are all 1.4 high-speed and are 3' or 4' in length, so signal distortion does not seem likely (and anyway, audio is fine with every program except WinDVDPro).

My Marantz receiver is compatible with the audio settings I have.

Are there any known incompatibilities with HDMI audio that I can investigate?

Why doesn't the driver update utility work correctly to update all the drivers it says are outdated?

I have tried altering the settings for audio in Windows, but no sample rate or dynamic range bit-depth has any different effect. I have tried changing the way WinDVDPro works with audio from the DVD/Blu-Ray discs, but again no change.

Hi. I`m having issues with a recently buyed NUC6CAYH. The screen will randomly turn completely black for a second or two. (it happend once every 4 or 5 minutes or once every 4 to 5 seconds)

It has windows 10 Pro installed with latest bios (040) and drivers installed.

It is connected via VGA cable to a LCD display (resolution: 1440x900@60Hz).

The things i`ve tried so far:

• lowering the display resolution to other than the native display stops the flickering or at least makes it less frequent.
• I had keyboard, mouse and two printers connected to a back USB port through a 2.0 USB hub. removing the USB hub eliminate de flickering (or at least it has not flicker once in about an hour) [Hub works flawlessly in other PCs]
• Connecting mouse keyboard and two USB hdds makes the flickering happen at least once every 30 minutes.

Thanks in advance and excuse my english.

I bought a NUC6i3SYH, Samsung 850 ssd and 4gb Kingston Ram. I can get windows 7 installed but i get stuck at the screen to select a username and password, my wireless keyboard and mouse cease to work and also my wired usb keyboard does not work.

Firstly should i use UEFI or Legacy mode for booting my NUC with win7?

I had a thought that i could plug the Samsung ssd from the nuc into my htpc or laptop, get past the username screen, install the Intel usb3 drivers, remove and refit the hard drive to the nuc. Would this method work?

I want to install win7 from my usb2 external drive. I am aware that i need to integrate the usb3 drivers into the windows install files on the usb drive. The Microsoft usb download tool does not recognise my usb drive. Rufus fails too but i read it could be a corrupt iso, i can use Rufus it to just format the drive ok but when i try to copy the image to the usb drive with Rufus it fails. The win7 image i have does have a load of updates integrated so it may well be a problem with the iso.

I got win7 installed by making my usb drive bootable using the command prompt. I disabled UEFI boot mode. I used the Intel usb tool which integrates the usb 3 drivers with your win7 install files on the usb drive. It must work because i installed win7 up to a point but the usb devices stopped working when it comes to the screen to enter a username and password. I found a post on the NUC forum and there is a bit where someone says the Intel usb tool does not work with my model of NUC6.

This link has a very long winded way of integrating the usb3 drivers manually but it is very long winded, a few people seem to think this works [url="http://nucblog.net/2015/07/installing-windows-7-on-the-nuc5cpyh-or-nuc5ppyh/"]Installing Windows 7 on the NUC5CPYH or NUC5PPYH (Braswell NUC)  The NUC Blog[/url]

After installing the Windows 10 Fall Update my NUC7I5BNH won't power off unless I press and hold the power button until it turns off (hard off).

If I shutdown via Windows it just immediately starts Windows back up. I don't even get to the BIOS/UEFI splash screen.

If I press the power button on the front of the NUC the same behavior happens.

Video: Intel NUC NUC7I5BNH won't power off - YouTube

I'm out of things to try. I replaced this unit and both have the same issue: power light solid and fan turn on but no display.

I've tried two different monitors and a plasma tv. Two direct HDMI cables, one mini-DP to DP cable, HDMI-DVI and min-DP-DVI adapter (for second monitor).

I've tried RAM in top slot, bottom slot and both slots (Using this RAM: Crucial 32GB Kit (16GBx2) DDR4 2133 MT/s (PC4-17000) DR x8 SODIMM 260-Pin )

I've tried SSD in both slots (this SSD: Samsung 850 EVO - 500GB - M.2 SATA III Internal SSD (MZ-N5E500BW)

Also tried no SSD and RAM only.

I formatted two separate usb drives to FAT32 (using mac disk utility and diskutil command) and placed the KY0050.bio file in the drive. Removed security jumper. Boots with solid white light and fan. never blinks indicating the update is installing.

Since this is my second unit, what else can I do?