Hello,
Every time I restart my skull canyon for a windows update (ex from windows insider 17040 to 17046), I get a BSOD on reboot, mentioning a winload.efi file missing.
After turning off and on again, I am back to the current version of windows, without any issue.
I reinstalled the system from scratch and the behavior continues...
Any suggestion?
Good day!
Six months ago I bought NUC6i7KYK and noticed the incorrect work of the bluetooth. At any time (this can be 10 minutes, half an hour, hour or any other), the sound may disappear or start popping, and after a few minutes it appears again. It is absolutely impossible to watch a movie normally or listen to music. During these six months I periodically checked the new drivers and installed them, but the problem was not solved. I had to disable the bluetooth in the BIOS and buy a Chinese usb-module for $4, which works perfectly. But it's not right! I always have a busy USB 3.0 port and a high-speed built-in bluetooth should work correctly, especially since this is a software problem.
I have Win10 1703 x64 and Apple AirPods. I would like to help the company's engineers solve this problem. Maybe you have instructions for this? For example, a debugging program that will write a log to determine the cause of the problem. Thank you for your attention and help!
Recently, after I updated the BIOS v0054 and the problem remains the BIOS v0057, when I use Bluetooth speakers (Philips AS141) or headphones (Xiaomi Sport) the audio of any program suffers microcuts.
I use Win10 pro 1709.16299.98 with the latest drivers
Hi,
Just got a NUC6CAYH, installed memory and HD. Hook up to VGA and HDMI and no video. Took out memory (4gb 1.35v pc3 12800 sodimm). Still no video. Took out HD. Still no video.
Help appreciated.
Ok so I just bought a Skull Canyon NUC installed Crucial 8GB 2133 MHz CT8G4SFD8213.16FA2 and a Samsung 512GB 960 PRO NVME MZ-V6P512 these 2 hardwares were Intel Validated. So i plug it up and pushed the power button nothing happened, then I pressed and held the power button nothing happened. So I then checked the power cable it's plugged in looks good, power brick is getting slightly warm as is the unit itself. So I press the power button again and nothing happens so this time I keep pressing the power button and after about 20-30 seconds of continues pressing unit turns on and my monitor picks up the signal for a split second and I have nothing on the screen just blackness the fan is spinning so I press and hold the power button and the unit turns off then I unplug it. I open up the unit re-seat the memory and the drive just to be on the safe side and I have to start the whole procedure again. I press the button and it turned on after 15 presses this time the power led indicator stayed off but the fan is running no signal to the monitor once again HDMI or DP doesn't matter which. So I call over my buddy with a SC NUC and use his memory and M.2 SSD same thing happens I can't seem to get this thing working. I literally just took it out the box a few hours ago. Can someone give me any help does this sound like an RMA issue?
It seems that I can no longer update any of my NUC6i3SYK units display drivers. Keep getting the following message:
"This installation package is not supported by this processor type"
I've manually downloaded the drivers, I've installed and tried via Intel's auto downloader/installer tool. It also sees the same updated driver available. It downloads and attempts to install with the same message after failing.
I just updated these units about a month or two ago with this version: 22.20.16.4815 The downloaded package was: gfx_win10_64_15.47.2.4815
This seemed to have fixed some blue screen issues with units running in vertical mode or as a 1x2 collage mode. Still a bit early to say for sure but so far so good. Anyways, refreshing the images with latest drivers and for whatever reason, I can no longer install the latest display driver. From what I can see, there's been two or three driver updates since I first grabbed 4815.
Any help would be great. Just getting concerned that any unknown bugs that might be included with what I have now, might be patched already or in future updates that I may not be able to install. I've also attached the contents of a fresh install log file.
OS Name: Microsoft Windows 10 Enterprise 2015 LTSB
OS Version: 10.0.10240 N/A Build 10240
Current GPU Driver: 22.20.16.4815
Hardware: NUC6i3SYK
Intel HD Graphics 520
Vendor ID: 8086
Device ID: 1916
[INF Info]
INF = C:\Users\cdcadmin\Downloads\GFX_WIN10_64_15.60.0.4849\Graphics\igdlh64.inf
* Section <PackageInfo> Key <Sequence> not found in INF
Date = 10/27/2017
Version = 23.20.16.4849
ClassGUID = {4D36E968-E325-11CE-BFC1-08002BE10318}
PackageInfo.Name = Graphics
PackageInfo.Sequence = 0
Manufacturer = IntelGfx,NTamd64.10.0...14393
Resolved Manufacturer = IntelGfx
! Error locating a device section. Skipping inf
! OS mismatch
IIF will NOT initiate reboot
Exit code = 0xA041
ResultCode = 41025
I am using a DELL S2718HN/NX monitor connected on HDMI port, but I had similar issues with another brand as well.
If I select in Power Options (Windows 10) the computer to go to Sleep in say 10 minutes when idle, everything works fine. It goes to sleep and when I press a key it turns back on just fine.
However, I do not want the NUC to go to sleep, just to turn off the monitor (because I use it as media server and I need it on). So I change the configuration to Sleep: Never, Turn display off: 10 minutes.
Now the problem issues: Display is turning off, but when I press a key it does NOT turn on. Everything else is working, but the display is off. I can connect to the NUC with TeamViewer and see the desktop.
From TeamViewer I can put the NUC to sleep and then, when I press a key the monitor turns on fine. Sleep works ok, but display off does not.
What I have noticed by looking into the Device Manager (with team viewer) while the display was off, is that at the moment I press a key to wake up the monitor, the monitor driver switches from PnP Generic Monitor to Non-PnP Generic Monitor, and the monitor remains off.
As stated above, if from this state I put it to Sleep and then press a key, it turns back to PnP Generic and monitor turns on. I have also tried DELL's monitor driver as well but it behaves the same.
Any ideea anyone?
Does Intel Customer Support department exist?
I wasn't able to find any page with a contact form in 1 hour of browsing Intel web site.
Pages go in circles.
Hello to All.
This discussion serves as an official bug report submission for the Intel HD Graphics Driver concerning the NUC6CAYH kit.
This issues has been described before by MannT in this NUC6CAYH - Problem with HDMI 60HZ on HD TV question that remained unanswered, since MannT decided to give up on the product.
MannT describes the issue very clearly in his question. If I can add something to his description would be that this "interference" he describes happens every few seconds and becomes utterly annoying after a couple of minutes. This is a total deal-breaker.
The issue is also present using lower resolutions and even higher refresh rates, e.g 1280x1024@75Hz. It seems that irrespective of the resolution if the refresh rate is higher that 50Hz, the issue manifests itself.
I have spent the last 8 days (since I first bought the nuc) trying to troubleshoot this annoying issue and determine whether this is a hardware incompatibility and therefore I needed to return the product, or a software issue that could eventually be resolved.
I have used different HDTVs/Monitors, namely: UE55B7000WW and LT32E310EX. Both exhibit the issue in every different HDMI input of each and using various different HDMI cables including HDMI 2.0 certified cables.
I have updated the BIOS to the latest 0040 firmware. The issue is still there.
I have updated the LSPCON firmware from 1.60 to 1.66. The issue persists.
I have also used different power supplies to power the NUC (12V DC 75Watt Max) with the said issue stil persisting.
I am running windows 10 x64 enterprise and all drivers are up to date and were downloaded from intel's website.
EVERY other computer I own can do 1080p @60Hz using the above mentioned HDTVs/monitors without any issues.
The NUC6CAYH is advertised and sold as ABLE to do 1080p @60Hz, hence the workaround of running my refresh rate @50Hz is completely out of the question.
Anyway, as I mentioned I am not here to accept suggestions from people on what to try next. I wasted enough time and I was lucky enough to pinpoint the problem to the Intel Graphics Driver. Therefore, I am here to submit this as an official bug report and hopefully have Intel's engineers reproduce, acknowledge and eventually fix the issue in one of the upcoming driver releases.
My NUC remains issue free when I use Graphics Drivers up to and including 21.20.16.4590.
As soon as I update to any newer drivers (starting from 4627 up to and including the latest 4729) the issue appears. I did not bother to test 4614 as it was a beta driver and I was not interested in using a beta driver anyway. So I do not know if 4614 has this issue or not.
In case Intel refuses to acknowledge this issue as a graphics driver bug, I would like to know ASAP and in writing as I want to return this product as defective and not get charged any restocking fees etc. I am happy with the unit as far as everything else is concerned, but there is no way that I am going to keep it either using an outdated driver or at a lower refresh rate than what the product was advertised and sold as. I am sure that Intel will choose to stand by its products and not lose another customer as happened already with MannT.
If Intel has another process in place for submitting driver's bugs, I'd be happy to follow it as soon as you let me know about it.
Please do not close this discussion unless an official acknowledgement or denial of the issue as a driver bug is given by Intel.
Looking forward to a very prompt resolution of this problem.
Regards,
KP.
Hi
No issue with DTS_MA (96/24) and with other encoded HD format but sound in case of PCM from and above 88.2/24 is broken more and more as quality is higher and higher.
It is same problem with Direct Sound and WASAPI, with foobar2k and Jriver and Kodi.
I tried latest three Intel Audio Drivers but problem is same.
win64_154518.4664.exe
GFX_WIN10_64_15.46.5.4771_BN.zip
GFX_WIN10_64_win64_154702.4815.zip
DAC is Pioneer Receiver SC-LX 59 which is working fine from other sources via HDMI too.
OS: Win10pro 1703
Update: I have tried over all HDMI port on the receiver. Surprisingly only 4K HDCP2.2 port were effected. I would emphasize that other sources can drive these ports too without issue.
I'm using a 3D graphic editor program that uses OpenGL. After updating to the Skull Canyon NUC6I7KYK on 4 machines, this program is now having an issue.
Whenever we click a texture it changes ALL the textures in the 3D model to that texture. Almost like the NUC has a graphics bug that is causing the most recent texture loaded to overwrite all the other textures for display.
I have downloaded the latest graphics drivers. Anybody have any ideas?
I'm using ITK 6.1.6 and I've run into a snag regarding the OEM Product Key. I'm supposed to convert the OEM Product Key into a .BIN file that must be exactly 49 bytes in size. The Integrator Toolkit User Guide (Version 6.1.6) says this can be obtained from Microsoft. I've spoken to three different people at Microsoft who say any OEM Product Key support is handled by the manufacturer only and not by them.
Online documentation for Windows 10 ADK (Assessment and Development Kit) mentions the use of OA3Tool (OEM Activation Tools 3) to perform this conversion, but running oa3tool.exe does nothing more than flash a command prompt screen for a fraction of a second and then disappears. I am waiting to hear back from Microsoft on how to run this executable.
I've tried to import a custom splash screen file, and have successfully created a JPEG that does not return an error code, but the process will not complete without the .BIN file.
Has anyone has success in getting this to work?
I have a NUC7i7BNH and NUC6i5SYK. Any information and recommendations would be greatly appreciated.
I've attempted to run Integrator Assistant on my NUC7i7BNH and my NUC6i5SYK, but in both instances it crashes my machine and forces it to restart.
Are there any plans on releasing an updated Integrator Assistant that is compatible with either the NUC7i7BNH or the NUC6i5SYK?
Hi,
Just got a NUC6CAYH, installed memory and HD. Hook up to VGA and HDMI and no video. Took out memory (4gb 1.35v pc3 12800 sodimm). Still no video. Took out HD. Still no video.
Help appreciated.
Hi,
I want to purchase Intel NUC Board NUC7i3DNBE for Embedded solution.
I want some clarity whether all modules will come from Intel along with board or I have to purchase it separately from 3rd party.
Following are my questions:
If anyone has any idea then please guide me on this.
Hi!
I'm having some issues with my brand new NUC6CAYH: The screen will randomly turn completely black for a few seconds.
This happens almost every minute. The NUC is hooked up to a display via VGA (resolution: 1920x1080@60 Hz). I'm not experiencing the same issue when I'm using an HDMI display (different resolution and refresh rate).
I have Windows 10 installed with the latest updates. The BIOS version is AYAPLCEL.86A and I applied this HDMI firmware update: Download HDMI 2.0 Firmware Update Tool for Intel® NUC Kit NUC7i3BN, NUC7i5BN, NUC7i7BN, NUC6CAY .
I have also installed the latest graphics drivers (15.46.2.4729) but I got the same problems with the previous drivers.
Any workarounds? Thanks in advance!
My nuc doesn't recognize any recording device when I plug in my headphones with mic (Skype etc.)
Audio driver is up to date....what else can I do?
I'm plug in via 3.5mm not usb
I use skype on my old laptop but I'd like to use it on my nuc.
I've just bought the NUC so I don't have any previous experiences (benchmarks). I've made all driver updates including latest 42 BIOS. OS is Win10 Pro clean install.
One thing I noticed are slow USB ports. I've tried system SSD to USB, USB to SSD, USB to USB, and the max seq write is 40 MB/s.
I checked/verified BIOS settings, set Power options to High performance, I even re-checked SSD and USB drives but they work fine and fast.
Does anyone have an idea what's wrong? What are your USB speeds?
Regards,
Thomas
I'm in the market for some tiny UEFI thing just so I can tinker with the ins and outs of OS Development on any given UEFI platform.
Performance doesn't matter, storage, ram, IO don't matter - just something with USB ports I can mess with UEFI on...and ideally hook up to a screen for some text-only stuff. Absolutely nothing fancy.
The NUC seems about right, but I'm so out of touch since they came out..are they all UEFI now? Is there anything I should be aware of? Are any of them "better" in some sense for UEFI than others?
Thank you.
Hi!
Another problem with my NUC6CAYH. After upgrading BIOS to v42, PC stopped booting. Recovery procedures for bios are not available. I tried to use both power button menu and security jumper methods. Any ideas?